[Federal Register Volume 69, Number 55 (Monday, March 22, 2004)]
[Notices]
[Pages 13334-13335]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-6244]


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DEPARTMENT OF JUSTICE

Federal Bureau of Investigation


Agency Information Collection Activities: Proposed New 
Collection, Comments Requested

ACTION: 60 day notice of information collection under review: CJIS 
customer satisfaction surveys.

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    The Department of Justice (DOJ), Federal Bureau of Investigation 
(FBI), has submitted the following information collection request to 
the Office of Management and Budget (OMB) for review and clearance in 
accordance with review procedures of the Paperwork Reduction Act of 
1995. Comments are encouraged and will be accepted for ``sixty days'' 
until May 21, 2004. This process is conducted in accordance with 5 CFR 
1320.10.
    If you have comments especially on the estimated public burden or 
associated response time, suggestions, or need a copy of the proposed 
information collection instrument with instructions or additional 
information, please contact Rebecca A. Pigott, Management Analyst, 
Federal Bureau of Investigation, CJIS Division, Module C3, 1000 Custer 
Hollow Road, Clarksburg, West Virginia 26306-0149, or facsimile at 
(304) 625-5090.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information are 
encouraged. Your comments should address one or more of the following 
four points:
     Evaluate whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency/component, including whether the information will have 
practical utility;
     Evaluate the accuracy of the agencies/components 
estimate of the burden of the proposed collection of information, 
including the validity of the methodology and assumptions used;
     Enhance the quality, utility, and clarity of the 
information to be collected; and
     Minimize the burden of the collection of 
information on those who are to respond, including the use of 
appropriate automated, electronic, mechanical, or other technological 
collection techniques or other forms of information technology, e.g., 
permitting electronic submission of responses.
    Overview of this information collection:
    (1) Type of Information Collection: New collection.
    (2) Title of the Form/Collection: CJIS Customer Satisfaction 
Surveys.
    (3) Agency Form Number, if Any, and the Applicable Component of the 
Department Sponsoring the Collection: Form Number: None. Criminal 
Justice Information Services Division, Federal Bureau of Investigation, 
Department of Justice.
    (4) Affected Public Who Will Be Asked or Required To Respond, As 
Well As a Brief Abstract: Primary: State, local or tribal governments. 
Other: Federal government and business or other for-profit. Brief 
Abstract: The FBI established the CJIS Division to serve as the focal 
point and central repository for criminal justice information services 
within the FBI. The CJIS Division is responsible for the following 
programs administered by the FBI for the benefit of local, State, 
Federal, and foreign criminal justice agencies: (a) Integrated 
Automated Fingerprint Identification System, (b) Law Enforcement 
Online, (c) National Crime Information Center, (d) National Instant 
Criminal Background Check System--Federal Firearm Licensees, (e) 
National Instant Criminal Background Check System: Point of Contact and 
Partial Point of Contact States, (f) Uniform Crime Reporting, 
Interstate Identification, and Index, and (g) the CJIS Help Desk. CJIS 
will be conducting a customer service survey for each of the seven 
aforementioned programs as well as for the CJIS Help Desk. These 
surveys will be used to establish approval rating baselines of CJIS 
Division services in addition to identifying areas where our services 
can be improved, or new services established to assist the criminal 
justice community with the performance of their official duties.
    (5) An Estimate of the Total Number of Respondents and the Amount 
of Time Estimated for an Average Respondent To Respond: The estimated 
total number of respondents are 2,485 which are broken into the 
following areas: (a) Integrated Automated Fingerprint

[[Page 13335]]

Identification System, 400 respondents, and 9 minutes average 
completion time; (b) Law Enforcement Online, 400 respondents, and 2 
minutes average completion time; (c) National Crime Information Center, 
400 Respondents, and 2 minutes average completion time; (d) National 
Instant Criminal Background Check System--Federal Firearm Licensees, 
400 respondents and 3 minutes average completion time; (e) National 
Instant Criminal Background Check System--Point of Contact and Partial 
Point of Contact, 24 respondents, and 2 minutes average completion 
time; (f) Uniform Crime Reporting , 400 respondents, and 7 minutes 
average completion time; (g) Interstate Identification Index, 400 
respondents, and 3 minutes average completion time; and CJIS Help Desk, 
61 respondents and 3 minutes average completion time.
    (6) An Estimate of the Total Public Burden (in Hours) Associated 
With the Collection: There are an estimated 177 total public burden 
hours associated with this collection.

FOR FURTHER INFORMATION CONTACT: Mrs. Brenda E. Dyer, Deputy Clearance 
Officer, Policy and Planning Staff, Justice Management Division, United 
States Department of Justice, Patrick Henry Building, Suite 1600, 601 D 
Street, NW., Washington, DC 20530.

    Dated: March 16, 2004.
Brenda E. Dyer,
Department Clearance Officer, United States Department of Justice.
[FR Doc. 04-6244 Filed 3-19-04; 8:45 am]
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