[Federal Register Volume 69, Number 53 (Thursday, March 18, 2004)]
[Notices]
[Pages 12865-12866]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-6074]


-----------------------------------------------------------------------

DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Notice of Intent To Request Approval From the Office of 
Management and Budget (OMB) for Three New Collections of Information; 
Registered Traveler (RT) Pilot Program; Satisfaction and Effectiveness 
Measurement Data Collection Instruments

AGENCY: Transportation Security Administration (TSA), DHS.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: TSA invites public comment on the information collection 
requirement abstracted below that will be submitted to OMB in 
compliance with the Paperwork Reduction Act of 1995.

DATES: Send your comments by May 17, 2004.

ADDRESSES: Comments may be delivered to Pamela Friedmann, Director 
Public Private Initiatives, Office of Transportation Security Policy, 
TSA Headquarters, West Tower, 11th Floor, TSA-9, 601 S. 12th Street, 
Arlington, VA 22202-4220; or by e-mail at [email protected].

FOR FURTHER INFORMATION CONTACT: Conrad Huygen, Privacy Act Officer, 
Information Management Programs, TSA Headquarters, West Tower 412-S, 
TSA-17, 601 S. 12th Street, Arlington, VA 22202-4220; telephone (571) 
227-1954; facsimile (571) 227-2912.

SUPPLEMENTARY INFORMATION: In accordance with the Paperwork Reduction 
Act of 1995, (44 U.S.C. 3501 et seq.), an agency may not conduct or 
sponsor, and a person is not required to respond to a collection of 
information, unless it displays a valid OMB control number. Therefore, 
in preparation for submission of clearance of the following information 
collection, TSA solicits comments in order to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.

Description of Data Collection

    TSA plans to conduct a pilot technology program in 2004, in a 
limited number of airports, to test and evaluate the merits of the 
Registered Traveler (RT) concept. This pilot program (RT Pilot) is 
designed to positively identify qualified, known travelers via advanced 
identification technologies for the purposes of expediting those 
passengers' travel experience at the airport security checkpoints and 
thereby enabling TSA to improve the allocation of its limited security 
resources.
    TSA will collect and retain a minimal amount of personal 
information from individuals who volunteer to participate in the RT 
Pilot that will be used to verify an applicant's claimed identity, 
complete a background check, and, if applicable, issue an 
identification token prior to enrollment in the program. In addition, 
TSA will administer two instruments to measure customer satisfaction 
and to collect data on the effectiveness of the pilot technologies and 
business processes. The first instrument will be a survey of a 
representative percentage of the RT Pilot participants. The second 
instrument will be an interview conducted with the key stakeholders at 
sites participating in the RT Pilot. All surveys and interviews will be 
voluntary and anonymous.
    The collection of information from individuals who volunteer to 
participate in the RT Pilot will be gathered electronically. This not 
only fulfills the requirements of the Government Paperwork Elimination 
Act, but it also facilitates the collection and processing of the data 
and provides an efficient means of retrieving credential information. 
Due to operational constraints and practical considerations, the RT 
customer service surveys and interviews will be conducted manually. RT 
surveys will be distributed at airports and the respondents may freely 
choose not to participate. The respondents who choose to participate in 
the surveys will be asked to return the completed survey in less than 
30 days from the time of receipt; they may choose not to comply with 
this request. Key stakeholders involved in the RT Pilot will be asked 
to designate representative(s) to participate in short, individual 
interview sessions intended to evaluate the effectiveness of the RT 
Pilot from the stakeholders' perspective and to gather any additional 
feedback the stakeholder may wish to share. Stakeholders who choose to 
participate in the interview sessions will be asked to schedule an 
interview with TSA no later than 30 days after the completion

[[Page 12866]]

of the RT Pilot. Interview sessions will be conducted on a one-on-one 
basis at mutually agreed upon locations. Stakeholders may choose not to 
participate in the interview sessions.

Burden Estimates of Data Collection

    For the initial RT Pilot program volunteer enrollments, we expect a 
total of 5,000 respondents and, based on an estimate of a 10-minute 
burden per respondent, a maximum total burden program-wide of 833 
hours. For the survey submissions, we expect a total of 750 respondents 
and, based on an estimate of a 15-minute burden per respondent, a 
maximum total burden program-wide of 187.5 hours. For the stakeholder 
interview sessions, we expect approximately 20 stakeholder 
representatives to participate and, based on an estimate of a 45-minute 
burden per interview, a maximum total burden of 15 hours.

    Issued in Arlington, Virginia, on March 12, 2004.
Susan T. Tracey,
Chief Administrative Officer.
[FR Doc. 04-6074 Filed 3-17-04; 8:45 am]
BILLING CODE 4910-62-P