[Federal Register Volume 69, Number 42 (Wednesday, March 3, 2004)]
[Notices]
[Page 10058]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-4651]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No.FR-4903-N-8]


Notice of Submission of Proposed Information Collection to OMB: 
Customer Satisfaction Surveys

AGENCY: Office of the Chief Information Officer, HUD.

ACTION: Notice.

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SUMMARY: The proposed information collection requirement described 
below has been submitted to the Office of Management and Budget (OMB) 
for review, as required by the Paperwork Reduction Act. The Department 
is soliciting public comments on the subject proposal.
    HUD will conduct various customer satisfaction surveys to gather 
feedback and data directly from our customers to determine the kind and 
quality of services and products they want and expect to receive.

DATES: Comments Due Date: April 2, 2004.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
approval number should be sent to: HUD Desk Officer, Office of 
Management and Budget, Room 10235, New Executive Office Building, 
Washington, DC 20503; fax number (202) 395-6974; e-mail [email protected].

FOR FURTHER INFORMATION CONTACT: Wayne Eddins, Reports Management 
Officer, AYO, Department of Housing and Urban Development, 451 Seventh 
Street, SW. Washington, DC 20410; e-mail [email protected]; 
telephone (202) 708-2374. This is not a toll-free number. Copies of the 
proposed forms and other available documents submitted to OMB may be 
obtained from Mr. Eddins.

SUPPLEMENTARY INFORMATION: The Department has submitted the proposal 
for the collection of information, as described below, to OMB for 
review, as required by the Paperwork Reduction Act (44 U.S.C. chapter 
35). The notice lists the following information: (1) The title of the 
information collection proposal; (2) the office of the agency to 
collect the information; (3) the OMB approval number, if applicable; 
(4) the description of the need for the information and its proposed 
use; (5) the agency form number, if applicable; (6) what members of the 
public will be affected by the proposal; (7) how frequently information 
submissions will be required; (8) an estimate of the total number of 
hours needed to prepare the information submission including number of 
respondents, frequency of response, and hours of response; (9) whether 
the proposal is new, an extension, reinstatement, or revision of an 
information collection requirement; and (10) the contact information of 
an agency official familiar with the proposal and the OMB Desk Officer 
for the Department.
    This notice also lists the following information:
    Title of Proposal: Customer Satisfaction Surveys.
    OMB Approval Number: 2535-XXXX.
    Form Numbers: None.
    Description of the Need for the Information and its Proposed Use: 
HUD will conduct various customer satisfaction surveys to gather 
feedback and data directly from our customers to determine the kind and 
quality of services and products they want and expect to receive.
    Respondents: Individuals or households, business or other for-
profit, not-for-profit institutions, State, local or tribal government.
    Frequency of Submission: On occasion.

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                                         Number of          Annual             Hours per
                                        respondents       responses      x      response      =    Burden hours
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Reporting Burden:...................               1                1   ..               1   ..               1
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    Total Estimated Burden Hours: 1
    Status: New Collection.

    Authority: Section 3507 of the Paperwork Reduction Act of 1995, 
44 U.S.C. 35, as amended.

    Dated: February 24, 2004.
Wayne Eddins,
Departmental Reports Management Officer, Office of the Chief 
Information Officer.
[FR Doc. 04-4651 Filed 3-2-04; 8:45 am]
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