[Federal Register Volume 69, Number 8 (Tuesday, January 13, 2004)]
[Notices]
[Pages 1990-1991]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-285]


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DEPARTMENT OF HOMELAND SECURITY

Bureau of Citizenship and Immigration Services


Agency Information Collection Activities: Extension of Existing 
Collection; Comment Request

ACTION: 60-Day Notice of Information Collection Under Review; Generic 
Clearance of Customer Service Surveys.

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    The Department of Homeland Security, Bureau of Citizenship and 
Immigration Services (CIS), has submitted the following information 
collection request for review and clearance in accordance with the 
Paperwork Reduction Act of 1995. The proposed information collection is 
published to obtain comments from the public and affected agencies. 
Comments are encouraged and will be accepted for sixty days until March 
15, 2004.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information should 
address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Extension of a currently 
approved collection.
    (2) Title of the Form/Collection: Generic Clearance of Customer 
Service Surveys.
    (3) Agency form number, if any, and the applicable component of the 
Department of Homeland Security sponsoring the collection: No Agency 
Form Number; (File No. OMB-09). Bureau of Citizenship and Immigration 
Services.

[[Page 1991]]

    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals and Households. This 
information will be used to assess individual and agency needs, 
identify problems, and plan for programmatic improvements in the 
delivery of immigration services.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 150,000 
responses at 30 minutes per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: 75,000 annual burden hours.
    If you have additional comments, suggestions, or need a copy of the 
proposed information collection instrument with instructions, or 
additional information, please contact Richard A. Sloan (202) 514-3291, 
Director, Regulations and Forms Services Division, Department of 
Homeland Security, Room 4304, 425 I Street, NW., Washington, DC 20536. 
Additionally, comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time may also be directed to Mr. Richard 
A. Sloan.
    If additional information is required contact: Mr. Steve Cooper, 
PRA Clearance Officer, Department of Homeland Security, Office of the 
Chief Information Officer, Regional Office Building 3, 7th and D 
Streets, SW., Suite 4636-26, Washington, DC 20202.

    Dated: December 12, 2003.
Richard A. Sloan,
Department Clearance Officer, Department of Homeland Security, Bureau 
of Citizenship and Immigration Services.
[FR Doc. 04-285 Filed 1-12-04; 8:45 am]
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