[Federal Register Volume 68, Number 220 (Friday, November 14, 2003)]
[Notices]
[Pages 64629-64630]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-28561]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; Comment Request; Customer Satisfaction 
With Educational Programs and Products of the National Cancer Institute

SUMMARY: Under the provisions of Section 3507(a)(1)(D) of the Paperwork 
Reduction Act of 1995, the National Cancer Institute (NCI), the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request for review and approval of the 
information collection listed below. This proposed information 
collection was previously published in the Federal Register on May 29, 
2003, page 32067 and allowed 60 days for public comment. Comments were 
received from two individuals, both of whom are contractors interested 
in the potential for conducting portions of the proposed information 
collection activities. The purpose of this notice is to allow an 
additional 30 days for public comment. The National Institutes of 
Health may not conduct or sponsor, and the respondent is not required 
to respond to, an information collection that has been extended, 
revised, or implemented on or after October 1, 1995, unless it displays 
a currently valid OMB control number.
    Proposed Collection: Title: Customer Satisfaction with Educational 
Programs and Products of the National Cancer Institute. Type of 
Information Collection Request: NEW. Need and Use of the Information 
Collection: The Office of Education and Special Initiatives (OESI) of 
the National Cancer Institute (NCI) is responsible for the design, 
implementation, and evaluation of education programs over the entire 
cancer continuum, including prevention, screening, diagnosis, 
treatment, survivorship, and palliative care; it also manages NCI 
initiatives that address specific challenges in cancer research and 
treatment. To help ensure the relevance, utility, and appropriateness 
of the many educational programs and products that OESI and NCI 
produce, OESI intends to collect information on customer satisfaction 
with those products through customer satisfaction surveys. By obtaining 
information from customers on the extent to which materials satisfy 
their needs, OESI and NCI will be able to systematically establish and 
follow a feedback loop that provides useful information to revise and 
enhance educational programs and products so that they attain maximum 
relevance, utility, appropriateness, and impact. Data will be collected 
through various means, including telephone, mail, in-person, and web-
based surveys. Frequency of Response: On occasion. Affected Public: 
individuals or households, organizations involved in providing health 
care services. Type of Respondents: health care consumers of NCI 
educational programs or products, including cancer patients and 
families, health care professionals, cancer control planners, and 
policymakers. The estimated annual burden hours are as follows: 
Estimated Number of Respondents: 2547; Estimated Number of Responses 
per Respondent: 1; Average Burden Hours Per Response: .167; and 
Estimated Total Annual Burden Hours Requested: 910 (425???). The 
annualized cost to respondents is estimated at: $17,049. There are no 
Capital Costs to report. There are no Operating or Maintenance Costs to 
report.
    Request for Comments: Written comments and/or suggestions from the 
public and affected agencies are invited on one or more of the 
following points: (1) Whether the proposed collection of information is 
necessary for the proper performance of the function of the agency, 
including whether the information will have practical utility; (2) The 
accuracy of the agency's estimate of the burden of the proposed 
collection of information, including the validity of the methodology 
and assumptions used; (3) Ways to enhance the quality, utility, and 
clarity of the information to be collected; and (4) Ways to minimize 
the burden of the collection of information on those who are to 
respond, including the use of appropriate automated, electronic, 
mechanical, or other technological

[[Page 64630]]

collection techniques or other forms of information technology.
    Direct Comments to OMB: Written comments and/or suggestions 
regarding the item(s) contained in this notice, especially regarding 
the estimated public burden and associated response time, should be 
directed to the: Office of Management and Budget, Office of Regulatory 
Affairs, New Executive Office Building, Room 10235, Washington, DC 
20503, Attention: Desk Officer for NIH. To request more information on 
the proposed project or to obtain a copy of the data collection plans 
and instruments, contact: Lenora Johnson, Acting Director, Office of 
Education and Special Initiatives, National Cancer Institute, 6116 
Executive Boulevard, Suite 202, Bethesda, MD 20892-8334, (301) 451-
4056.
    Comments Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 30 days 
of the date of this publication.

    Dated: November 6, 2003.
Reesa Nichols,
NCI Project Clearance Liaison.
[FR Doc. 03-28561 Filed 11-13-03; 8:45 am]
BILLING CODE 4140-01-M