[Federal Register Volume 68, Number 139 (Monday, July 21, 2003)]
[Notices]
[Pages 43258-43259]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-18492]


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DEPARTMENT OF VETERANS AFFAIRS


Privacy Act of 1974; System of Records

AGENCY: Department of Veterans Affairs (VA).

ACTION: Notice of New System of Records--Enterprising Veterans' 
Information Center--VA (124VA00VE).

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SUMMARY: The Privacy Act of 1974, 5 U.S.C. 522a, requires that all 
agencies publish in the Federal Register a notice of the existence and 
character of their systems of records. Notice is hereby given that the 
Department of Veterans Affairs (VA) is adding a new system of records 
entitled ``Enterprising Veterans' Information Center--VA'' (124VA00VE).

DATES: Comments on the establishment of this new system of records must 
be received no later than August 20, 2003. If no public comment is 
received, the new system will become effective August 20, 2003.

ADDRESSES: Written comments concerning the proposed new system of 
records may be mailed or hand-delivered to the Director, Regulations 
Management (00REG1), Department of Veterans Affairs, 810 Vermont 
Avenue, NW., Room 1068, Washington, DC 20420. Comments may also be 
faxed to (202) 273-9026, or e-mailed to [email protected]. All 
relevant material received before August 20, 2003 will be considered. 
Comments will be available for public inspection at the above address 
in the Office of Regulations Management, Room 1063B, between the hours 
of 8 a.m. and 4:30 p.m., Monday through Friday (except holidays). 
Please call for an appointment.

FOR FURTHER INFORMATION CONTACT: Ms. Gail Wegner (00VE), Department of 
Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420. The 
telephone number is (202) 254-0233.

SUPPLEMENTARY INFORMATION: Public Law 106-50 (Section 604) requires, in 
pertinent part:

    ``(b) Identification of Small Business Concerns Owned by 
Eligible Veterans. Each fiscal year, the Secretary of Veterans 
Affairs shall, in consultation with the Assistant Secretary of Labor 
for Veterans' Employment and Training and the Administrator of the 
Small Business Administration, identify small business concerns 
owned and controlled by veterans in the United States. The Secretary 
shall inform each small business concern identified under this 
paragraph that information on Federal procurement is available from 
the Administrator.''


[[Page 43259]]


    This new system of records will be used to maintain and access an 
automated database containing recordings of phone calls coming into the 
Center for Veterans Enterprise (Center or CVE) and the routing of those 
calls to the appropriate individuals for action.
    The information in this system will be maintained in electronic 
form. The information in these records will be used within the office 
for the purpose of supporting the office mission and responding to 
inquiries coming into the office.
    A ``Report of Intention to Publish a Federal Register Notice of a 
New System of Records'' and an advance copy of the new system notice 
have been provided to the Chairmen of the House Committee on Government 
Reform and Oversight and the Senate Committee on Governmental Affairs, 
and the Director, Office of Management and Budget (OMB), as required by 
provisions of the Privacy Act, and guidelines issued by OMB (61 FR 
6428) (1996).

    Approved: July 9, 2003.
Anthony J. Principi,
Secretary of Veterans Affairs.
124VA00VE

System name:
    Enterprising Veterans' Information Center (EVIC)-VA.

System location:
    All system records are maintained at the Center for Veterans 
Enterprise office in VA Headquarters, Washington, DC.

Categories of individuals covered by the system:
    The system shall record the names and numbers of individuals 
calling the CVE for advice and assistance, as well as any voice 
messages.

Categories of records in the system:
    The system of records will provide integrated customer service for 
the Center's telephone and operational business communication needs to 
include, but not limited to, automated switchboard referral to CVE 
resource partners and automated electronic mail responses and 
referrals. It shall record the names and numbers of individuals calling 
the CVE for advice and assistance.

Authority for maintenance of the system:
    Pub. L. 106-50, as amended.

Routine uses of records maintained in the system, including categories 
of users and the purposes of such uses:
    The records maintained by the system will be used within the Center 
for Veterans Enterprise to manage communications from veterans and 
other individuals seeking assistance from the Center in establishing 
new businesses or enhancing existing businesses or seeking information 
on business opportunities for veterans.

Compatibility of the Routine Uses:
    The Privacy Act permits disclosure of information about individuals 
without their consent for a routine use when the information will be 
used for a purpose that is compatible with the purpose for which the 
information is collected. In all of the routine use disclosures 
described above, either the recipient of the information will use the 
information in connection with a matter relating to one of VA's 
programs; to provide a benefit to VA; or because disclosure is required 
by law.

Policies and practices for storing, retrieving, accessing, retaining 
and disposing of records in the system:
Storage:
    The EVIC will operate on equipment located at VA's Center for 
Veterans Enterprise located in Washington, DC. Data backups will reside 
on appropriate media according to normal system back-up plans 
recommended by the manufacturer. The system will be managed by the 
Center for Veterans Enterprise in VA Headquarters, Washington, DC.

Retrievability:
    Records may be retrieved by calling telephone number, date, name, 
and other data given by the caller that is stored in the database.

Safeguards:
    The system and all files will be physically located in a locked 
room within CVE offices. Access to the building is controlled by access 
card during non-duty hours and by guard service during duty hours. 
Access to CVE offices is via a receptionist during duty hours and by 
physical key entry during non-duty hours.
    Access to the system is via user-id/password restricted to 
authorized administrators only. Overall policy, within VA, regarding 
issuance of user-ids and passwords is formulated in VA by the Office of 
Information and Technology, Washington, DC.

Retention and disposal:
    Records will be maintained and disposed of in accordance with the 
records disposal authority approved by the Archivist of the United 
States, the National Archives and Records Administration, and published 
in Agency Records Control Schedules.

System manager(s) and address:
    Deputy Director, Center for Veterans Enterprise (00VE), 810 Vermont 
Avenue, NW., Washington, DC 20420.

Records access procedures:
    Individuals seeking access to records about themselves contained in 
this system of records may access the records via the Internet, or 
submit a written request to the system manager.

Contesting record procedures:
    An individual who wishes to contest records maintained under his or 
her name or other personal identifier may write or call the system 
manager. VA's rules for accessing records and contesting the contents 
and appealing initial agency determinations are published in 
regulations set forth in the Code of Federal Regulations. See 38 CFR 
1.577, 1.578.

Record source categories:
    Records contained in EVIC will be created from information provided 
by persons voluntarily contacting the Center for Veterans Enterprise 
and by caller-id information supplied via the local telephone carrier.

[FR Doc. 03-18492 Filed 7-18-03; 8:45 am]
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