[Federal Register Volume 68, Number 128 (Thursday, July 3, 2003)]
[Notices]
[Page 39988]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-16754]


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OFFICE OF PERSONNEL MANAGEMENT


Proposed Collection; Comment Request for Review of a Revised 
Information Collection: Federal Employees Health Benefits (FEHB) Open 
Season Express Interactive Voice Response (IVR) System and Open Season 
Online

AGENCY: Office of Personnel Management.

ACTION: Notice.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Public 
Law 104-13, May 22, 1995), this notice announces that the Office of 
Personnel Management (OPM) will submit to the Office of Management and 
Budget (OMB) a request for review of a revised information collection. 
The Federal Employees Health Benefits (FEHB) Open Season Express 
Interactive Voice Response (IVR) System and the Open Season web site, 
Open Season Online, is used by retirees and survivors; it collects 
information for changing FEHB enrollments, collecting dependent and 
other insurance information for self and family enrollments, requesting 
plan brochures, requesting a change of address, requesting cancellation 
or suspension of FEHB benefits, asking to make payment to the Office of 
Personnel Management when the FEHB payment is greater than the monthly 
annuity amount, or requesting FEHB plan accreditation and Customer 
Satisfaction Survey information.
    Comments are particularly invited on: Whether this collection of 
information is necessary for the proper performance of functions of the 
Office of Personnel Management, and whether it will have practical 
utility; whether our estimate of the public burden of this collection 
of information is accurate, and based on valid assumptions and 
methodology; and ways in which we can minimize the burden of the 
collection of information on those who are to respond, through the use 
of appropriate technological collection techniques or other forms of 
information technology.
    We estimate that we will receive 112,000 responses per year to the 
IVR system and the on-line web site. Each response takes approximately 
10 minutes to complete. The annual burden is 18,666 hours.
    For copies of this proposal, contact Mary Beth Smith-Toomey on 
(202) 606-8358, FAX (202) 418-3251 or via E-mail to [email protected]. 
Please include a mailing address with your request.

DATES: Comments on this proposal should be received within 60 calendar 
days from the date of this publication.

ADDRESSES: Send or deliver comments to William C. Jackson, Group 
Leader, Retirement Eligibility and Services Group, Retirement Services 
Program, U.S. Office of Personnel Management, 1900 E Street, NW., Room 
2336, Washington, DC 20415-3560.

FOR INFORMATION REGARDING ADMINISTRATIVE COORDINATION CONTACT: Cyrus S. 
Benson, Team Leader, Publications Team, RIS Support Services, (202) 
606-0623.

    U.S. Office of Personnel Management.
Kay Coles James,
Director.
[FR Doc. 03-16754 Filed 7-2-03; 8:45 am]
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