[Federal Register Volume 68, Number 114 (Friday, June 13, 2003)]
[Notices]
[Pages 35409-35410]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-14930]


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FEDERAL COMMUNICATIONS COMMISSION

[CC Docket 98-67; DA 03-1862]


Notice to State Telecommunications Relay Service (TRS) Programs 
and Interstate TRS Providers to Notify the Commission of Any Change of 
Contact Person Information and Substantive Changes in TRS service

AGENCY: Federal Communications Commission.

ACTION: Notice.

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SUMMARY: The purpose of this document is to notify state 
Telecommunications Relay Service (TRS) programs and interstate TRS 
Providers that they are required to submit to the Commission a contact 
person or office for TRS consumer information and complaints and to 
notify the Commission of any changes in this information. This

[[Page 35410]]

document also reminds state programs to notify the Commission of 
substantive changes in their TRS program.

DATES: Effective May 30, 2003.

FOR FURTHER INFORMATION CONTACT: Erica Myers, Consumer & Governmental 
Affairs Bureau, Disability Rights Office, (202) 418-2429 (voice), (202) 
418-0464 (TTY), or e-mail [email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Public 
Notice, DA 03-1862, released May 30, 2003. State TRS programs and 
interstate TRS providers may file this information by using the 
Commission's Electronic Comment Filing System (ECFS) or by filing paper 
copies. See Electronic Filing of Documents in Rulemaking Proceedings, 
63 FR 24121 (1998). Comments filed through the ECFS can be sent as an 
electronic file via the Internet to http://www.fcc.gov/e-file/ecfs.html. Generally, only one copy of an electronic submission must be 
filed. When filing changes, please reference CC Docket No. 98-67. In 
completing the transmittal screen, parties should include their full 
name, Postal Service mailing address, and the applicable docket or 
rulemaking number. Parties may also submit an electronic document by 
Internet e-mail. To get filing instructions for e-mail documents, 
parties should send an e-mail to [email protected], and should include the 
following words in the body of the message, ``get form .'' A sample form and directions will be sent in 
reply.
    State TRS programs and interstate TRS providers who choose to 
submit by paper must submit an original and four copies of each filing 
addressed to the Commission's Secretary, Marlene H. Dortch, Office of 
the Secretary, Federal Communications Commission, 445 12th Street, SW., 
Room TW-B204, Washington, DC 20554. State TRS programs and interstate 
TRS providers are encouraged to submit an additional copy to Attn: 
Erica Myers, Federal Communications Commission, Consumer & Governmental 
Affairs Bureau, 445 12th Street, SW., Room 6-A432, Washington, DC 20554 
or by e-mail at [email protected]. States and interstate TRS providers 
should also submit electronic disk copies of their filing on a standard 
3.5 inch diskette formatted in an IBM compatible format using Word 97 
or compatible software. The diskette should be submitted in ``read-
only'' mode and must be clearly labeled with the State or interstate 
TRS provider name, the filing date and captioned ``Change in Contact 
Information'' or ``Substantive Change in TRS Service'.
    Filings can be sent by hand or messenger delivery, by commercial 
overnight courier, or by first-class or overnight U.S. Postal Service 
mail (although we continue to experience delays in receiving U.S. 
Postal Service mail). The Commission's contractor, Vistronix, Inc., 
will receive hand-delivered or messenger-delivered paper filings for 
the Commission's Secretary at 236 Massachusetts Avenue, NE., Suite 110, 
Washington, DC 20002. The filing hours at this location are 8 a.m. to 7 
p.m. All hand deliveries must be held together with rubber bands or 
fasteners. Any envelopes must be disposed of before entering the 
building. Commercial overnight mail (other than U.S. Postal Service 
Express Mail and Priority Mail) must be sent to 9300 East Hampton 
Drive, Capitol Heights, MD 20743. U.S. Postal Service first-class mail, 
Express Mail, and Priority Mail should be addressed to 445 12th Street, 
SW., Washington, DC 20554.
    The filings will be available for public inspection and copying 
during regular business hours at the FCC Reference Information Center, 
Portals II, 445 12th Street, SW., Room CY-A257, Washington, DC 20554. 
They may also be purchased from the Commission's duplicating 
contractor, Qualex International, Portals II, 44512th Street, SW., Room 
CY-B402, Washington, DC 20554, telephone (202) 863-2893, facsimile 
(202) 863-2898, or via e-mail [email protected]. Filings may also be 
viewed on the Consumer & Governmental Affairs Bureau, Disability Rights 
Office homepage at http://www.fcc.gov/cgb/dro.
    To request materials in accessible formats for people with 
disabilities (braille, large print, electronic files, auto format), 
send an e-mail to [email protected] or call the Consumer & Governmental 
Affairs Bureau at 202-418-0531 (voice), 202-418-7365 (tty). This Public 
Notice can also be downloaded in Text and ASCII formats at http://www.fcc.gov/cgb/dro.

Synopsis

    The purpose of this Public Notice is to remind state 
Telecommunications Relay Service (TRS) programs that pursuant to 47 CFR 
64.604(c)(2)(i) they must submit to the Commission a contact person or 
office for TRS consumer information and complaints about intrastate 
service. The submission shall include the name and address of the state 
office that receives complaints, grievances, inquiries and suggestions; 
the voice, TTY, and fax numbers for that office; the e-mail address; 
and the physical address to which correspondence should be sent. 
Similarly, interstate TRS providers are reminded that pursuant to 47 
CFR 64.604(c)(2)(ii) they must submit to the Commission a contact 
person or office for TRS consumer information and complaints about the 
provider's service. The submission shall include the name and address 
of the office that receives complaints, grievances, inquiries and 
suggestions; the voice, TTY and fax numbers for that office; the e-mail 
address; and the physical address to which correspondence should be 
sent. The Commission must be notified each time there is a change in 
any of this required information.
    The Commission also reminds state TRS programs that pursuant to 47 
CFR 64.605 (f) state TRS programs must notify the Commission of any 
substantive changes in their TRS programs within 60 days of when they 
occur, and must certify that the state TRS program continues to meet 
Federal minimum standards after implementing the substantive change.

Federal Communications Commission.
Margaret M. Egler,
Deputy Chief, Consumer & Governmental Affairs Bureau.
[FR Doc. 03-14930 Filed 6-12-03; 8:45 am]
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