[Federal Register Volume 68, Number 103 (Thursday, May 29, 2003)]
[Notices]
[Page 32067]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-13365]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; Comment Request; Customer Satisfaction with 
Educational Programs and Products of the National Cancer Institute

SUMMARY: In compliance with the requirement of section 3506(c)(2)(A) of 
the Paperwork Reduction Act of 1995, for opportunity for public comment 
on proposed data collection projects, the National Cancer Institute, 
the National Institutes of Health (NIH) will publish periodic summaries 
of proposed projects to be submitted to the Office of Management and 
Budget (OMB) for review and approval.
    Proposed collection--Title: Customer Satisfaction with Educational 
Programs and Products of the National Cancer Institute.
    Type of Information Collection Request: NEW.
    Need and Use of Information: The Office of Education and Special 
Initiatives (OESI) of the National Cancer Institute (NCI) is 
responsible for the design, implementation, and evaluation of education 
programs over the entire cancer continuum, including prevention, 
screening, diagnosis, treatment, survivorship, and palliative care; it 
also manages NCI initiatives that address specific challenges in cancer 
research and treatment. To help ensure the relevance, utility, and 
appropriateness of the many educational programs and products that OESI 
and NCI produce, OESI intends to collect information on customer 
satisfaction with those products through customer satisfaction surveys. 
By obtaining information from customers on the extent to which 
materials satisfy their needs, OESI and NCI will be able to 
systematically establish and follow a feedback loop that provides 
useful information to revise and enhance educational programs and 
products so that they attain maximum relevance, utility, 
appropriateness, and impact. Data will be collected through various 
means, including telephone, mail, in-person, and web-based surveys.
    Frequency of Response: On occasion.
    Affected Public: Individuals or households, organizations involved 
in providing health care services.
    Type of Respondents: Health care consumers of NCI educational 
programs or products, including cancer patients and families, health 
care professionals, cancer control planners, and policymakers.
    The estimated annual burden hours are as follows:

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                                                                     Estimated                       Estimated
                                                  Average sample     number of        Average      total burden
                     Product                           size        responses per     duration        requested
                                                                    respondent        (hours)         (hours)
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40 different products...........................             450               1             0.1           1,800
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    Request for Comments: Written comments and/or suggestions from the 
public and affected agencies are invited on one or more of the 
following points: (1) Whether the proposed collection of information is 
necessary for the proper performance of the function of the agency, 
including whether the information will have practical utility; (2) The 
accuracy of the agency's estimate of the burden of the proposed 
collection of information, including the validity of the methodology 
and assumptions used; (3) Ways to enhance the quality, utility, and 
clarity of the information to be collected; and (4) Ways to minimize 
the burden of the collection of information on those who are to 
respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.

FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the data collection plans and 
instruments, contact Lenora Johnson, Acting Director, Office of 
Education & Special Initiatives, Branch Chief, Patient & Family 
Education National Cancer Institute, 6116 Executive Blvd., Ste. 202, 
Room 2029, Bethesda, MD 20892-8334, Non-toll free (301) 451-4056.
    Comments Due Date: Comments regarding this information collection 
are best assured of having their full effect if received within 60 days 
of the date of this publication.

    Dated: May 19, 2003.
Reesa Nichols,
NCI Project Clearance Liaison.
[FR Doc. 03-13365 Filed 5-28-03; 8:45 am]
BILLING CODE 4140-01-M