[Federal Register Volume 68, Number 83 (Wednesday, April 30, 2003)]
[Notices]
[Pages 23150-23151]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-10598]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; Comment Request; National Institute of 
Diabetes and Digestive and Kidney Diseases Information Clearinghouses 
Customer Satisfaction Survey

SUMMARY: In compliance with the requirement of Section 3506(c)(2)(A) of 
the Paperwork Reduction Act of 1995 to provide opportunity for public 
comment on proposed data collection projects, the National Institute of 
Diabetes and Digestive and Kidney Diseases (NIDDK), the National 
Institutes of Health (NIH), will publish periodic summaries of proposed 
projects to be submitted to the Office of Management (OMB) for review 
and approval.

Proposed Collection

    Title: NIDDK Information Clearinghouses Customer Satisfaction 
Survey. Type of Information Request: EXTENSION. The OMB control number 
0925-0480 expires July 31, 2003. Need and Use of Information 
Collection: NIDDK is conducting a survey to evaluate the efficiency and 
effectiveness of services provided by NIDDK's three information 
clearinghouses: National Diabetes Information Clearinghouse, National 
Digestive Diseases Information Clearinghouse, National Kidney and 
Urologic Diseases Information Clearinghouse. The survey responds to 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
requires agencies and departments to identify and survey their 
``customers to determine the kind and quality of service they want and 
their level of satisfaction with existing service.'' Frequency of 
Response: On occasion.

[[Page 23151]]

Affection Public: Individuals or households; clinics or doctor's 
offices. Type of Respondents: Physicians, nurses, patients, family.

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                                                                                     Estimated       Estimated
               Type of respondents                  Number of      Frequency of       average          annual
                                                   respondents       response      response  time  burden  hours
----------------------------------------------------------------------------------------------------------------
Patients/Family.................................      3,600                1.00            0.167        600
Phys. Asst......................................      7,200                1.00            0.167      1,200
Physicians......................................      1,200                1.00            0.167        200
                                                 ----------------
    Totals......................................     12,000      ...............  ...............     2,000
----------------------------------------------------------------------------------------------------------------

    The annual reporting burden is as follows: Estimated Number of 
Respondents: 12,000; Estimated number of Responses per Respondent: 1; 
Estimated Average Burden Hours Per Response: 0.167; and Estimated Total 
Annual Burden Hours Requested: 2,000. The annualized cost to 
respondents is estimated at $39,000. There are no Capital Costs to 
report. There are no Operating or Maintenance Costs to report.

Request for Comments

    Written comments and/or suggestions from the public and affected 
agencies are invited on one or more of the following points: (1) 
Whether the proposed collection of information is necessary for the 
proper performance of the function of the of the agency, including 
whether the information will have practical utility; (2) the accuracy 
of the agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) ways to minimize the burden of the 
collection of information on those who are to respond, including the 
use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.

FOR FURTHER INFORMATION CONTACT: To request more information on the 
proposed project or to obtain a copy of the data collection reports and 
instrument, contact Kathy Kranzfelder, Project Officer, NIDDK 
Information Clearinghouses, NIH, Building 31, Room 9A04, MSC2560, 
Bethesda, MD 20852. You may also submit comment and data by electronic 
mail (e-mail) at [email protected].
    Comments Due Date: Comments regarding this information are best 
assured of having their full effect if received within 60 days 
following the date of this notice.

    Dated: April 24, 2003.
Barbara Merchant,
Executive Officer, NIDDK.
[FR Doc. 03-10598 Filed 4-29-03; 8:45 am]
BILLING CODE 4140-01-M