[Federal Register Volume 68, Number 65 (Friday, April 4, 2003)]
[Notices]
[Page 16596]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-8250]


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DEPARTMENT OF TRANSPORTATION

Maritime Administration

[Docket No. MARAD-2003-14836]


Information Collection Available for Public Comments and 
Recommendations

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the Maritime Administration's (MARAD's) intentions to 
request extension of approval for three years of a currently approved 
information collection.

DATES: Comments should be submitted on or before June 3, 2003.

FOR FURTHER INFORMATION CONTACT: James Zok, Maritime Administration 
(MAR-500), 400 Seventh St., SW., Washington, DC 20590. Telephone: 202-
366-0364, FAX: 202-366-9580, or e-mail: [email protected].
    Copies of this collection can also be obtained from that office.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Customer Service Survey.
    Type of Request: Extension of currently approved information 
collection.
    OMB Control Number: 2133-0528.
    Form Numbers: MA-1016, MA-1017, and MA-1021.
    Expiration Date of Approval: Three years from date of approval.
    Summary of Collection of Information. Executive Order 12862 
requires agencies to survey customers to determine the kind and quality 
of services they want and the level of satisfaction with existing 
services. This collection provides the instruments used to collect the 
information regarding MARAD programs and services.
    Need and Use of the Information: Responses to the Customer Service 
Questionnaire (Form MA-1016) are needed to obtain prompt customer 
feedback on the quality of specific services/products provided to the 
customer by MARAD. Responses to the Program Performance Survey (Form 
MA-1017) are needed to obtain customers' views on MARAD's major 
programs and activities with which the customers were involved during 
the preceding year. Responses to the Conference/Exhibit Survey (Form 
MA-1021) will be used to obtain prompt responses from attendees at 
MARAD-sponsored conferences, exhibits and other maritime industry 
events.
    Description of Respondents: Individuals receiving goods and 
services from MARAD.
    Annual Responses: 6,650 responses.
    Annual Burden: 256 hours.
    Comments: Comments should refer to the docket number that appears 
at the top of this document. Written comments may be submitted to the 
Docket Clerk, U.S. DOT Dockets, Room PL-401, 400 Seventh Street, SW., 
Washington, DC 20590. Comments may also be submitted by electronic 
means via the Internet at http://dmses.dot.gov/submit. Specifically 
address whether this information collection is necessary for proper 
performance of the functions of the agency and will have practical 
utility, accuracy of the burden estimates, ways to minimize this 
burden, and ways to enhance the quality, utility, and clarity of the 
information to be collected. All comments received will be available 
for examination at the above address between 10 a.m. and 5 p.m. EDT (or 
EST), Monday through Friday, except Federal Holidays. An electronic 
version of this document is available on the World Wide Web at http://dms.dot.gov.

    By Order of the Maritime Administrator,

    Dated: April 1, 2003.
Joel C. Richard,
Secretary, Maritime Administration.
[FR Doc. 03-8250 Filed 4-3-03; 8:45 am]
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