[Federal Register Volume 68, Number 41 (Monday, March 3, 2003)]
[Notices]
[Page 10020]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-4827]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0277]


Office of Citizen Services and Communications; Market Research 
Collection

AGENCY: General Services Administration (GSA).

ACTION: Notice of request for comments on a new one-time collection.

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SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995 
(44 U.S.C. chapter 35), the General Services Administration, has 
submitted to the Office of Management and Budget (OMB) a request to 
review and approve a new information collection requirement concerning 
Market Research for the Office of Citizen Services and Communications. 
A request for public comments was published at 67 FR 72690, December 6, 
2002. No comments were received.
    This information collection will be used to determine the utility 
and ease of use of GSA's Web site, GSA.gov. The respondents include 
individuals and representatives from businesses currently holding GSA 
contracts.
    Public comments are particularly invited on: Whether this 
collection of information is necessary for the proper performance of 
the functions of the agency including whether it will have practical 
utility; whether our estimate of the public burden of this collection 
of information is accurate, and based on valid assumptions and 
methodology; ways to enhance the quality, utility, and clarity of the 
information to be collected, including through the use of automated 
collection techniques or other forms of information technology.

DATES: Submit comments on or before: April 2, 2003.

FOR FURTHER INFORMATION CONTACT: Dr. Sharon Holcombe, Office of Citizen 
Services and Communications, (202) 501-2719.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to Ms. Jeanette Thornton, GSA Desk Officer, OMB, 
Room 10236, NEOB, Washington, DC 20503, and a copy to General Services 
Administration, Regulatory and Federal Assistance Publications Division 
(MVA), 1800 F Street, NW., Room 4035, Washington, DC 20405. Please cite 
OMB Control Number 3090-0277.

SUPPLEMENTARY INFORMATION:

A. Purpose

    The purpose of this information collection is to inform the General 
Services Administration (GSA) on how to best provide service and 
relevance to the American public via GSA's Web site, GSA.gov. The 
information collected from an online survey, focus groups, and Web site 
usability testing, will be used to refine the GSA.gov Web site. The 
questions to be asked are non-invasive and do not address or probe 
sensitive issues. It is important for the GSA to gain information from 
the many diffuse groups it serves; therefore, the GSA will be 
questioning individuals and households, and businesses and other-for-
profit groups.

B. Annual Reporting Burden

    Respondents: 190.
    Responses Per Respondent: 1.
    Total Responses: 190.
    Hours Per Response: 72.6 minutes.
    Total Burden Hours: 230.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory and Federal Assistance Publications Division 
(MVA), 1800 F Street, NW., Room 4035, Washington, DC, 20405, telephone 
(202) 208-7312, or by faxing your request to (202) 501-4067. Please 
cite OMB Control No. 3090-0277, Market Research Collection for the 
Office of Citizen Services and Communication, in all correspondence.

    Dated: February 24, 2003.
Susan White,
Deputy Chief Information Officer.
[FR Doc. 03-4827 Filed 2-28-03; 8:45 am]
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