[Federal Register Volume 68, Number 33 (Wednesday, February 19, 2003)]
[Notices]
[Pages 8040-8042]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 03-3998]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Program Support Center


Statement of Organization, Functions, and Delegations of 
Authority

    Part P (Program Support Center) of the Statement of Organization, 
Functions and Delegations of Authority for the Department of Health and 
Human Services (60 FR 51480, October 2, 1995, and as last amended at 67 
FR 49947 dated August 1, 2002) is amended to reflect changes in 
Chapters PA, PB and PH, within the Program Support Center (PSC), 
Department of Health and Human Services (HHS). The restructuring of 
information technology resources will benefit the Department by 
realigning PSC business systems with PSC business owners to achieve 
greater efficiencies, help to control costs, and enhance customer 
satisfaction. The human resources restructuring will align functions to 
facilitate more effective partnering with current and future customers 
and will facilitate the transition of the planned consolidation of 
human resources offices throughout the Department. The changes are as 
follows:
    I. Under Part P, Section P-10, Organization, delete the following 
in its entirety:
    5. Information Resources Management Service (PH).
    II. Under Section P-20, Functions, make the following changes:
    A. Under Chapter PA, retitle the Immediate Office of the Director 
(PA), as the Immediate Office of the Deputy Assistant Secretary for 
Program Support (PA).
    B. Under Chapter PH, ``Information Resources Management Service,'' 
delete in its entirety.
    D. Under Chapter PA, establish the Office of Information Technology 
(PAE):
    Section PAE.00 Mission: Office of Information Technology (PAE). The 
Office (1) Serves as the focal point within the PSC for planning, 
organizing, coordinating, implementing and managing the activities 
required to maintain an agency-wide information technology (IT) program 
in compliance with the Clinger-Cohen Act, Paperwork Reduction Act, HHS 
Chief Information Officer guidance, and other related Federal guidance 
and best practices; (2) Develops and implements PSC-wide IT policy; (3) 
Manages and directs the operation of the PSC's IT infrastructure, data 
communication networks, and enterprise infrastructure while executing 
some production operations at the PSC and Departmental levels; (4) 
Oversees PSC corporate level IT support services or initiatives; (5) 
Reviews and coordinates technology program initiatives, ensuring secure 
interoperability among systems and reducing system redundancy; (6) 
Establishes and manages the PSC-wide Security Program; (7) Recommends 
emerging information technology to improve the productivity, 
effectiveness, and efficiency of PSC programs; (8) Provides customer 
liaison services to resolve issues and improve technology support; (9) 
Manages audit liaison services for all SAS 70 audits conducted within 
the PSC; (10) Oversees the IT Continuity of Operations Program for PSC 
IT systems; and (11) Monitors and evaluates the performance of PSC 
information resource investments through a capital planning and 
investment control process including budget and acquisition management.
    Section PAE.10 Organization. The Office of Information Technology 
(PAE) consists of the following components:
    [sbull] Office of the Director
    [sbull] Information Systems Security Division (PAE1)
    [sbull] Technology Support Services Division (PAE2)
    [sbull] Resources Planning and Management Division (PAE3)
    Section PAE.20 Functions. 1. Office of the Director: (1) Provides 
leadership and overall management for information technology resources 
for which PSC has responsibility; (2) Directs the development, 
implementation, and enforcement of the PSC's information technology 
architecture, policies, standards, and acquisitions in all areas of 
information technology; (3) Oversees PSC's information systems security 
program, assuring compliance with the Federal Information Systems 
Management Act and other Federal and HHS guidance; (4) Oversees and 
advises the PSC's IT business technology functions including business 
planning, development, budgeting and fiscal planning, establishing 
service level agreements, assessing customer satisfaction, and assuring 
compliance with the Government Performance and Results Act (GPRA); (5) 
Oversees capital planning and investment control (CPIC) for PSC IT 
initiatives; (6) Chairs the PSC Information Technology Review Board 
(ITRB); (7) Oversees the PSC-wide IT systems Continuity of Operations 
Program (COOP); and (8) Oversees audit liaison services for all SAS 70 
audits conducted within the PSC.
    2. Information Systems Security Division (PAE1): (1) Manages the 
PSC-wide Information Technology Security Program; (2) Develops and 
implements PSC-wide IT security policy; (3) Oversees Certification and 
Accreditation of all critical PSC systems, including assisting program 
managers in preparing/revising certification packages to acquire or 
retain approval to operate; (4) Establishes and implements the PSC 
Security Awareness Program, including security training and awareness 
oversight; (5) Oversees the PSC wide Incidence Response Program, 
including investigation of reported IT security incidents and 
appropriate disposition, e.g., reporting incidents to higher levels and 
external organizations, if warranted; (6) Manages the PSC-wide IT 
systems Continuity of Operations

[[Page 8041]]

Program (COOP); and (7) Manages audit liaison services for SAS 70 
audits conducted within the PSC.
    3. Technology Support Services Division (PAE2): (1) Designs, 
obtains, installs, and maintains all Local Area Network (LAN) 
capabilities within the PSC for application and office automation 
support; (2) Provides all electronic mail and third party software 
support; (3) Designs, obtains, installs, and maintains all 
communication and Wide Area Network (WAN) connectivity capabilities 
within the PSC; (4) Establishes and maintains a help desk for desktop 
support; (5) Provides system administration functions; (6) Schedules, 
operates, and maintains production processes for some PCS applications; 
(7) Provides customer liaison services to resolve issues and improve 
customer service; (8) Designs, obtains, installs, and maintains 
computer and network systems including hardware, software, and data 
communications required to support human resources, financial 
management, and administrative automated systems; (9) Provides 
automated data processing management services for computer systems in 
local operational offices; (10) Supports the implementation of the 
PSC's information system security program, including documenting and 
reporting security breaches; (11) Manages PSC corporate level IT 
support services or initiatives; (12) Manages Web site hosting and 
design PSC-wide; and (13) Designs, develops, and maintains PSC Web 
applications and pages.
    4. Resources Planning and Management Division (PAE3): (1) Oversees 
and manages overall IT budgeting and fiscal planning; (2) Facilitates, 
supports, and executes the capital planning and investment process and 
portfolio management; (3) Coordinates and manages the development and 
execution of the 5-year Information Resources Management (IRM) planning 
process; (4) Serves as the focal point for IT architecture planning; 
(5) Develops, implements, and oversees adherence to IT policy; (6) 
Plans, coordinates, manages and reports on activities required by the 
Government Paperwork Elimination Act (GPEA) and Government Performance 
and Results Act (GPRA); (7) Oversees E-Government initiatives; (8) 
Monitors and evaluates IT Customer Satisfaction; (9) Reviews and 
oversees all PSC acquisitions and IT acquisitions initiatives; (10) 
Oversees and evaluates Section 508 compliance throughout the PSC.
    III. Delete all organizational units for the Human Resources 
Service (PB) in their entirety except the Division of Commissioned 
Personnel (PBJ), and replace with the following:
    Section PB.10 Mission. Human Resources Service (PB): The Service: 
(1) Operates a servicing personnel office for a variety of customers; 
(2) Provides human resources operating systems and management 
information to HHS program managers and personnel offices; (3) Operates 
and maintains a Department-wide centralized payroll system; (4) 
Provides centralized common needs training; (5) Provides Executive 
Secretariat/Executive Director services for the Board for Correction of 
PHS Commissioned Corps Records; (6) Operates a servicing equal 
employment opportunity function; and (7) Manages the Departmental EEO 
complaints processing program.
    Section PB.20 Organization: The Human Resources Service (PB) 
consists of the following components:
    [sbull] Office of the Director (PBA)
    [sbull] Division of Payroll (PBG)
    [sbull] Division of Commissioned Personnel (PBJ)
    [sbull] Division of Personnel Operations (PBN)
    [sbull] Division of Equal Employment Opportunity (PBP)
    [sbull] HHS University (PBQ)
    [sbull] Enterprise Applications Division (PBR)
    [sbull] Systems Integrity and Quality Assurance Division (PBY)
    1. Office of the Director (PBA): (1) Provides executive direction, 
leadership, guidance and support to all Human Resources Service (HRS) 
components; (2) Provides leadership of a multi-customer, competitive, 
fee-for-service, cost centered organization; (3) Directs the human 
resources program for the PSC; (4) Provides leadership for the Board 
for Correction of PHS Commissioned Corps Records; (5) Provides systems 
integrity and quality assurance functions including acceptance testing 
for all new systems/subsystems, major enhancements and systems changes 
for the human resources information system; (6) Ensures all information 
necessary for yearly SAS 70 audits is provided, and works with OIT 
audit liaison staff to resolve any associated issues and findings; and 
(7) Works with PSC Office of Information Technology staff to ensure 
appropriate Continuity of Operations measures are in place for systems 
owned by HRS.
    2. Division of Payroll (PBG): (1) Administers the Department's 
centralized payroll systems; (2) Manages and conducts payroll 
accounting, reconciliation and pay adjustments processing, produces 
feeder reports for HHS accounting systems, and carries out the 
Department's employee debt collection program; (3) Processes all 
actions relative to separated employees, including retirement and other 
separation actions, maintains retirement records and processes death 
benefit claims; (4) Audits leave accounts and processes unemployment 
compensation actions; (5) Provides direction, technical assistance, 
standard operating procedures, manuals and training for IMPACT 
operators, timekeepers, designated agents, payroll liaison persons and 
other persons who input data or who use outputs from the personnel and 
payroll systems; (6) Diagnoses problems and devises solutions to 
systemic problems and inefficiencies; and (7) Provides required 
information and works with the PSC Office of Information Technology to 
resolve audit-related issues and findings.
    3. Division of Personnel Operations (PBN): (1) Administers 
comprehensive human resources management and employee/labor relations 
services for the Program Support Center (PCS), and its customers; (2) 
Develops and implements strategies and processes to ensure the 
progression of the Division of Personnel Operations in its role as a 
multi-customer, competitive, fee-for-service cost center; (3) Provides 
a full range of personnel operations services and consultations on 
human resources activities; (4) Provides expert managerial advisory 
services including analyzing employee resources, forecasting future 
requirements, and coordinating policy to meet Departmental mission and 
public interest needs; (5) Provides consultative services and expert 
advice to organizations affecting change management activities; and (6) 
Administers special initiative programs.
    4. Division of Equal Employment Opportunity (PBP): (1) Encourages 
and assists the PSC and its other customers in voluntarily taking 
affirmative steps to correct the effects of past discrimination and 
prevent present and future discrimination without resorting to 
litigation or other formal governmental action; (2) Works toward 
achieving the Federal and the HHS goal of having a fully representative 
workforce which includes members of all racial and ethnic groups as 
well as people with disabilities; (3) Administers special emphasis/
diversity programs designed to accommodate the special needs of 
particular groups. This includes programs such as the Hispanic 
Employment Program, the Federal Women's Program, the People with 
Disabilities Program, and programs concerning African Americans, Asian

[[Page 8042]]

Americans/Pacific Islanders, and American Indians/Alaska Natives; (4) 
Seeks to identify and eliminate discriminatory policies and practices 
from the workforce based on race, national origin, color, sex, age, 
religion, disability, sexual orientation and/or reprisal; (5) Promotes 
the early resolution of complaints of discrimination, and provides for 
the prompt, fair and impartial processing of discrimination complaints; 
and (6) Manages the Departmental EEO complaints processing program.
    5. HHS University (PBQ): Develops and manages the Department's 
training and workforce development functions with responsibility for 
the following: (1)
    Develops and manages the Department's on-line training program; (2) 
Develops and implements a service designed to facilitate the 
Department-wide matching of deployed employees with appropriate 
positions; (3) Provides career counseling services for Departmental 
employees; (4) Develops and delivers common needs training; (5) 
Develops and implements a learning management system; (6) Manages 
workforce development initiatives to support Departmental common needs 
training; and (7) Facilitates cross-departmental utilization of mission 
training being provided by the HHS Operating Divisions.
    6. Enterprise Applications Division (PBR): The Division provides 
the full range of automated data processing support activities 
associated with the development and maintenance of both civilian and 
commissioned officer's human resources information technology systems: 
(1) Provides overall program leadership and direction to the operation 
of the enterprise personnel and payroll system for the Department; (2) 
Develops and implements new human resources and payroll systems; (3) 
Conducts analysis and design of systems changes, enhancements and new 
requirements; (4) Provides the full range of support activities 
associated with the development and maintenance of personnel/payroll 
processing and reporting systems; (5) Provides automation services for 
the HHS automated personnel and payroll systems and subsystems; (6) 
Manages the operation of production for the civilian personnel and 
payroll processing systems; (7) Provides human resource and human 
resource systems customer liaison services to resolve issues and 
improve customer services; and (8) Provides required information and 
works with the PSC Office of Information Technology to resolve audit-
related issues and findings.
    7. Systems Integrity and Quality Assurance Division (PBY): Primary 
functions of SIQAD include: (1) Implements and operates Configuration 
Management services including change management, software version 
control, and design of automated systems to reduce errors and support 
parallel and concurrent development; (2) Manages software/system 
acceptance testing, quality assurance reviews, Independent Verification 
and Validation (IV&V), and quality control functions for all human 
resources systems/subsystems including major enhancements and systems 
changes for PSC applications and infrastructure; (3) Ensures the 
integrity of HR production environments; (4) Provides systems integrity 
and quality assurance services to other PSC organizations as required; 
(5) Administers HRS accounts residing on the National Institutes of 
Health mainframe and IBM Resource Access Control Facility (RACF) 
protection of files within those accounts; and (6) Provides required 
information and works with the PSC Office of Information Technology to 
resolve audit-related issues and findings.

    Dated: February 4, 2003.
Ed Sontag,
Assistant Secretary for Administration and Management.
[FR Doc. 03-3998 Filed 2-12-03; 8:45 am]
BILLING CODE 4168-17-M