[Federal Register Volume 67, Number 235 (Friday, December 6, 2002)]
[Notices]
[Pages 72690-72691]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-30868]


=======================================================================
-----------------------------------------------------------------------

GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0277]


Market Research Collection for the Office of Citizen Services and 
Communications

AGENCY: General Services Administration (GSA).

ACTION: Notice of a new one-time collection.

-----------------------------------------------------------------------

SUMMARY: Under the provisions of the Paperwork Reduction Act of 1995 
(44 U.S.C. chapter 35), the General Services Administration, Office of 
Acquisition Policy will submit to the Office of Management and Budget 
(OMB) a request to review and approve a new information collection 
requirement concerning Market Research for the Office of Citizen 
Services and Communication.
    This information collection will be used to determine the utility 
and ease of use of GSA's Web site http://www.GSA.gov. The respondents 
include individuals and representatives form businesses currently 
holding GSA contracts.
    Public comments are particularly invited on: Whether this 
collection of information is necessary for the proper performance of 
the functions of the agency including whether it will have practical 
utility; whether our estimate of the public burden of this collection 
of information is accurate, and based on valid assumptions and 
methodology; ways to enhance the quality, utility, and clarity of the 
information to be collected, including through the use of automated 
collection techniques or other forms of information technology.

DATES: Comment Due Date: February 4, 2003.

[[Page 72691]]


FOR FURTHER INFORMATION CONTACT: Dr. Sharon Holcombe, Office of Citizen 
Services and Communications, (202) 501-2719.

ADDRESSES: Submit comments regarding this burden estimate or any other 
aspect of this collection of information, including suggestions for 
reducing this burden to Stephanie Morris, General Services 
Administration (MVA), Room 4035, 1800 F Street, NW., Washington, DC 
20405.

SUPPLEMENTARY INFORMATION:

A. Purpose

    The purpose of this information collection is to inform the General 
Services Administration (GSA) on how to best provide service and 
relevance to the American public via GSA's Web site, http://www.GSA.gov. The information collected from an online survey, focus 
groups, and Web site usability testing, will be used to refine the 
http://www.GSA.gov Web site. The questions to be asked are non-invasive 
and do not address or probe sensitive issues. It is important for the 
GSA to gain information from the many diffuse groups it serves; 
therefore, the GSA will be questioning individuals and households, and 
businesses and other-for-profit groups.

B. Annual Reporting Burden

    Respondents: 190.
    Responses Per Respondent: 1.
    Total Responses: 190.
    Hours Per Response: 72.6 minutes.
    Total Burden Hours: 230.
    Obtaining copies of proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory and Federal Assistance Publications Division 
(MVA), 1800 F Street, NW., Room 4035, Washington, DC 20405, telephone 
(202) 208-7312, or by faxing your request to (202) 501-4067. Please 
cite Market Research Collection for the Office of Citizen Services and 
Communication in all correspondence.

    Dated: October 2, 2002.
Michael Carleton,
Chief, Information Officer.
[FR Doc. 02-30868 Filed 12-5-02; 8:45 am]
BILLING CODE 6820-CX-M