[Federal Register Volume 67, Number 187 (Thursday, September 26, 2002)]
[Notices]
[Page 60719]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-24446]


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DEPARTMENT OF TRANSPORTATION

Transportation Security Administration


Reports, Forms, and Record Keeping Requirements Agency 
Information Collection Activity Under OMB Review

AGENCY: Transportation Security Administration (TSA), DOT.

ACTION: Emergency Federal Register notice.

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SUMMARY: The U.S. Department of Transportation, Transportation Security 
Administration, has submitted the following request for emergency-
processing of a public information collection to the Office of 
Management and Budget (OMB) for review and clearance under the 
Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. 35). This 
notice announces that the Information Collection Request (ICR) 
abstracted below has been forwarded to OMB for review and comment. The 
ICR describes the nature of information collections and their expected 
burden.

DATES: Submit comments on or before October 28, 2002.

Comments: You may send comments to Office of Information and Regulatory 
Affairs, Office of Management and Budget, 725 17th Street, NW., 
Washington, DC 20503, Attention: DOT-TSA Desk Officer

FOR FURTHER INFORMATION CONTACT: Orelious Walker, TSA, 400 7th Street, 
SW., Washington, DC 20590, (202) 441-7394.

SUPPLEMENTARY INFORMATION:

Transportation Security Administration

    Title: Aviation Security Customer Satisfaction Intercept Survey 
Pilot Test.
    OMB Control Number: [Not yet assigned].
    Frequency: One-time study consisting of two data collections at 
each of three locations.
    Affected Public: Passengers on commercial airlines who pass through 
the passenger screening checkpoint at an airport with federalized 
security operations.
    Abstract: As part of the Transportation Security Administration's 
effort to become a performance-based, constituent-centric organization, 
it has committed to being attentive and responsive to the experiences 
of its customers. In support of this goal, TSA plans to conduct surveys 
at airports to ascertain passenger experiences though the airport 
security checkpoint. The data collection will consist of an intercept 
survey in which passengers passing through passenger screening 
checkpoints will be handed postcard-sized surveys and asked to complete 
them and return them to TSA by mail. TSA proposes to conduct a pilot 
test of this methodology over two, two-week periods at each of three 
airports in the United States.
    The proposed pilot survey will be administered in November and 
December 2002. The survey will be administered by providing survey 
forms to a random sample of 10% of the passengers who pass through an 
airport security checkpoint during randomly selected time intervals 
during the data collection period. Respondents will return the 
completed survey forms by mail. The return address and postage will be 
pre-printed on the form.
    Participation by respondents is voluntary. The survey is expected 
to average approximately 5 minutes to complete. All respondents' 
results will remain anonymous and completely confidential. Participant 
names are not collected during the interview.
    Findings from the survey will be used to evaluate and improve 
aviation security operations at the passenger checkpoint. The pilot 
test is designed to serve principally as a test of the methodology for 
feasibility nationwide.
    Estimated burden: 375 hours.
    Number of respondents: 3,750.

    Issued in Washington, DC on September 19, 2002.
Lana Tannozzini,
Director of Office of Strategic , Management & Analysis.
[FR Doc. 02-24446 Filed 9-25-02; 8:45 am]
BILLING CODE 4110-62-P