[Federal Register Volume 67, Number 167 (Wednesday, August 28, 2002)]
[Notices]
[Pages 55277-55279]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-21896]


=======================================================================
-----------------------------------------------------------------------

NATIONAL ARCHIVES AND RECORDS ADMINISTRATION


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: National Archives and Records Administration (NARA).

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: NARA is giving public notice that the agency proposes to 
request extension of three currently approved information collections. 
The first information collection is used to advise requesters of (1) 
the correct procedures to follow when requesting certified copies of 
records for use in civil litigation or criminal actions in courts of

[[Page 55278]]

law, and (2) the information to be provided so that records may be 
identified. The second information collection is used when veterans, 
dependents, and other authorized individuals request information from 
or copies of documents in military personnel, military medical, and 
dependent medical records. The third information collection is a survey 
of Customer Satisfaction at the National Personnel Records Center 
(Military Personnel Records [MPR] facility) of the National Archives 
and Records Administration. The public is invited to comment on the 
proposed information collection pursuant to the Paperwork Reduction Act 
of 1995.

DATES: Written comments must be received on or before October 28, 2002 
to be assured of consideration.

ADDRESSES: Comments should be sent to: Paperwork Reduction Act Comments 
(NHP), Room 4400, National Archives and Records Administration, 8601 
Adelphi Rd, College Park, MD 20740-6001; or faxed to 301-837-3213; or 
electronically mailed to [email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the proposed information collections and supporting 
statements should be directed to Tamee Fechhelm at telephone number 
301-837-1694, or fax number 301-837-3213.

SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of 
1995 (Public Law 104-13), NARA invites the general public and other 
Federal agencies to comment on proposed information collections. The 
comments and suggestions should address one or more of the following 
points: (a) Whether the proposed information collections are necessary 
for the proper performance of the functions of NARA; (b) the accuracy 
of NARA's estimate of the burden of the proposed information 
collections; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (d) ways to minimize the burden of 
the collection of information on respondents, including the use of 
information technology. The comments that are submitted will be 
summarized and included in the NARA request for Office of Management 
and Budget (OMB) approval. All comments will become a matter of public 
record. In this notice, NARA is soliciting comments concerning the 
following information collections:
    1. Title: Court Order Requirements.
    OMB number: 3095-0038.
    Agency form number: NA Form 13027.
    Type of review: Regular.
    Affected public: Veterans and Former Federal civilian employees, 
their authorized representatives, state and local governments, and 
businesses.
    Estimated number of respondents: 5,000.
    Estimated time per response: 15 minutes.
    Frequency of response: On occasion.
    Estimated total annual burden hours: 1,250 hours.
    Abstract: The information collection is prescribed by 36 CFR 
1228.164. In accordance with rules issued by the Office of Personnel 
Management, the National Personnel Records Center (NPRC) of the 
National Archives and Records Administration (NARA) administers 
Official Personnel Folders (OPF) and Employee Medical Folders (EMF) of 
former Federal civilian employees. In accordance with rules issued by 
the Department of Defense (DOD) and the Department of Transportation 
(DOT), the NPRC also administers military service records of veterans 
after discharge, retirement, and death, and the medical records of 
these veterans, current members of the Armed Forces, and dependents of 
Armed Forces personnel. The NA Form 13027, Court Order Requirements, is 
used to advise requesters of (1) the correct procedures to follow when 
requesting certified copies of records for use in civil litigation or 
criminal actions in courts of law and (2) the information to be 
provided so that records may be identified.
    2. Title: Authorization for Release of Military Medical Patient 
Records, Request for Information Needed to Locate Medical Records, 
Request for Information Needed to Reconstruct Medical Data, and 
Questionnaire about Military Service.
    OMB number: 3095-0039.
    Agency form number: NA Forms 13036, 13042, 13055, and 13075.
    Type of review: Regular.
    Affected public: Veterans, their authorized representatives, state 
and local governments, and businesses.
    Estimated number of respondents: 79,800.
    Estimated time per response: 5 minutes.
    Frequency of response: On occasion (when respondent wishes to 
request information from a military personnel, military medical, and 
dependent medical record).
    Estimated total annual burden hours: 6,650 hours.
    Abstract: The information collection is prescribed by 36 CFR 
1228.164. In accordance with rules issued by the Department of Defense 
(DOD) and the Department of Transportation (DOT, U.S. Coast Guard), the 
National Personnel Records Center (NPRC) of the National Archives and 
Records Administration (NARA) administers military personnel and 
medical records of veterans after discharge, retirement, and death. In 
addition, NRPC administers the medical records of dependents of service 
personnel. When veterans, dependents, and other authorized individuals 
request information from or copies of documents in military personnel, 
military medical, and dependent medical records, they must provide on 
forms or in letters certain information about the veteran and the 
nature of the request. A major fire at the NPRC on July 12, 1973, 
destroyed numerous military records. If individuals' requests involve 
records or information from records that may have been lost in the 
fire, requesters may be asked to complete NA Form 13075, Questionnaire 
about Military Service, or NA Form 13055, Request for Information 
Needed to Reconstruct Medical Data, so that NPRC staff can search 
alternative sources to reconstruct the requested information. 
Requesters who ask for medical records of dependents of service 
personnel and hospitalization records of military personnel are asked 
to complete NA Form 13042, Request for Information Needed to Locate 
Medical Records, so that NPRC staff can locate the desired records. 
Certain types of information contained in military personnel and 
medical records are restricted from disclosure unless the veteran 
provides a more specific release authorization than is normally 
required. Veterans are asked to complete NA Form 13036, Authorization 
for Release of Military Medical Patient Records, to authorize release 
to a third party of a restricted type of information found in the 
desired record.
    3. Title: National Personnel Records Center (NPRC) Survey of 
Customer Satisfaction
    OMB number: 3095-0042.
    Agency form number: N/A.
    Type of review: Regular.
    Affected public: Federal, state and local government agencies, 
veterans, and individuals who write the Military Personnel Records 
(MPR) facility for information from or copies of official military 
personnel files.
    Estimated number of respondents: 4,960.
    Estimated time per response: 10 minutes.
    Frequency of response: On occasion (when respondent writes to MPR

[[Page 55279]]

requesting information from official military personnel files).
    Estimated total annual burden hours: 827 hours.
    Abstract: The information collection is prescribed by EO 12862 
issued September 11, 1993, which requires Federal agencies to survey 
their customers concerning customer service. The general purpose of 
this data collection is to initially support the business process 
reengineering (BPR) of the MPR reference service process and then 
provide MPR management with an ongoing mechanism for monitoring 
customer satisfaction. In particular, the purpose of the National 
Personnel Records Center (NPRC) Survey of Customer Satisfaction is to 
(1) provide baseline data concerning customer satisfaction with MPR's 
reference service process, (2) identify areas within the reference 
service process for improvement, and (3) provide MPR management with 
customer feedback on the effectiveness of BPR initiatives designed to 
improve customer service as they are implemented. In addition to 
supporting the BPR effort, the National Personnel Records Center (NPRC) 
Survey of Customer Satisfaction will help NARA in responding to 
performance planning and reporting requirements contained in the 
Government Performance and Results Act (GPRA).

    Dated: August 21, 2002.
L. Reynolds Cahoon,
Assistant Archivist for Human Resources and Information Services.
[FR Doc. 02-21896 Filed 8-27-02; 8:45 am]
BILLING CODE 7515-01-P