[Federal Register Volume 67, Number 127 (Tuesday, July 2, 2002)]
[Notices]
[Pages 44477-44478]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-16649]


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NATIONAL SCIENCE FOUNDATION


Agency Information Collection Activities: Comment Request

AGENCY: National Science Foundation.

ACTION: Submission for OMB review; comment request.

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SUMMARY: Under the Paperwork Reduction Act of 1995, Pub. L. 104-13 (44 
U.S.C. 3501 et seq.), and as part of its continuing effort to reduce 
paperwork and respondent burden, the National Science Foundation (NSF) 
is inviting the general public and other Federal agencies to comment on 
this proposed continuing information collection. This is the second 
notice for public comment; the first was published in the Federal 
Register at 67 FR 8562 and no comments were received. NSF is forwarding 
the proposed submission to the Office of Management and Budget (OMB) 
for clearance simultaneously with the publication of this second 
notice.

DATES: Comments regarding these information collections are best 
assured of having their full effect if received by OMB within 30 days 
of publication in the Federal Register.

ADDRESSES: Written comments regarding (a) whether the collection of 
information is necessary for the proper performance of the functions of 
NSF, including whether the information will have practical utility; (b) 
the accuracy of NSF's estimate of burden including the validity of the 
methodology and assumptions used; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; or (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology should be addressed to: Office of 
Information and Regulatory Affairs of OMB, Attention: Desk Officer for 
National Science Foundation, 725-17th Street, NW. Room 10235, 
Washington, DC 20503, and to Suzanne H. Plimpton, Reports Clearance 
Officer, National Science Foundation, 4201 Wilson Boulevard, Suite 295, 
Arlington, Virginia 22230 or send email to [email protected]. Copies of 
the submission may be obtained by calling (703) 292-7556.

FOR FURTHER INFORMATION CONTACT: Suzanne H. Plimpton, NSF Reports 
Clearance Officer at (703) 292-7556 or send email to [email protected].
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

[[Page 44478]]


SUPPLEMENTARY INFORMATION:
    Title of Collection: NSF Surveys to Measure Customer Service 
Satisfaction.
    OMB Control No.: 3145-0157.
    Proposed Project: On September 11, 1993, President Clinton issued 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
calls for Federal agencies to provide service that matches or exceeds 
the best service available in the private sector. Section 1(b) of that 
order requires agencies to ``survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.'' The National Science Foundation (NSF) has an 
ongoing need to collect information from its customer community 
(primarily individuals and organizations engaged in science and 
engineering research and education) about the quality and kind of 
services it provides and use that information to help improve agency 
operations and services.
    Use of the Information:
    Estimate of Burden: The burden on the public will change according 
to the needs of each individual customer satisfaction survey; however, 
each survey is estimated to take approximately 10 minutes per response. 
Based on past experience with these surveys, we estimate 30,000 
respondents, for an aggregate total of 5,000 hours.
    Respondents: Will vary among individuals or households; business or 
other for-profit; not-for-profit institutions; farms; federal 
government; state, local or tribal governments.
    Estimated Number of Responses per Survey: This will vary by survey.
    Frequency of Responses: Once.

    Dated: June 27, 2002.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 02-16649 Filed 7-1-02; 8:45 am]
BILLING CODE 7555-01-M