[Federal Register Volume 67, Number 114 (Thursday, June 13, 2002)]
[Notices]
[Page 40768]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-14956]



[[Page 40768]]

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DEPARTMENT OF TRANSPORTATION

Federal Transit Administration

[FTA Docket No. FTA-2002-12459]


Agency Information Collection Activity Under OMB Review

AGENCY: Federal Transit Administration, DOT.

ACTION: Notice of request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. 3501 et seq.), this notice announces that the Information 
Collection Request (ICR) abstracted below has been forwarded to the 
Office of Management Budget (OMB) for extension of the currently 
approved information collection. The Federal Register Notice with a 60-
day comment period soliciting comments was published on February 22, 
2002.

Customer Service Surveys

DATES: Comments must be submitted before (Insert date 30 days after 
publication. A comment to OMB is most effective if OMB receives in 
within 30 days of publication.

FOR FURTHER INFORMATION CONTACT: Sylvia L. Marion, Office of 
Administration, Office of Management Planning, (202) 366-6680.

SUPPLEMENTARY INFORMATION:
    Title: Customer Service Surveys (OMB Number: 2132-0559).
    Abstract: Executive Order 12862, ``Setting Customer Service 
Standards,'' requires FTA to identify its customers and determine what 
they think about FTA's service. The surveys covered in this request for 
a blanket clearance will provide FTA with a means to gather data 
directly from its customers. The information obtained from the surveys 
will be used to assess the kind and quality of services customers want 
and their level of satisfaction with existing services. The surveys 
will be limited to data collections that solicit voluntary opinions and 
will not involve information that is required by regulations.
    Estimated Total Annual Burden: 511 hours.
    ADDRESSES: All written comments must refer to the docket number 
that appears at the top of this document and be submitted to the Office 
of Information and Regulatory Affairs, Office Management and Budget, 
725-17th Street, NW., Washington, DC 20503, Attention: FTA Desk 
Officer.
    Comments Are Invited On: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Department, including whether the information will have practical 
utility; the accuracy of the Department's estimate of the burden of the 
proposed information collection; ways to enhance the quality, utility, 
and clarity of the information to be collected; and ways to minimize 
the burden of the collection of information on respondents, including 
the use of automated collection techniques or other forms of 
information technology.

    Issued: June 7, 2002.
Dorrie Y. Aldrich,
Associate Administrator for Administration.
[FR Doc. 02-14956 Filed 6-12-02; 8:45 am]
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