[Federal Register Volume 67, Number 73 (Tuesday, April 16, 2002)]
[Notices]
[Pages 18638-18639]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-9175]


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NATIONAL ARCHIVES AND RECORDS ADMINISTRATION


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: National Archives and Records Administration (NARA).

ACTION: Notice.

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SUMMARY: NARA is giving public notice that the agency proposes a three-
year generic clearance to conduct user satisfaction research for our 
Internet sites. The information will be used to better understand 
customer needs, identify areas of our Internet sites requiring 
improvement in either content or delivery, quantify the effectiveness/
efficiency of current tools and delivery, and align web offerings with 
identified user needs. The public is invited to comment on the proposed 
information collection pursuant to the Paperwork Reduction Act of 1995.

DATES: Written comments must be received on or before June 17, 2002, to 
be assured of consideration.

ADDRESSES: Comments should be sent to: Paperwork Reduction Act Comments 
(NHP), Room 4400, National Archives and Records Administration, 8601 
Adelphi Rd, College Park, MD 20740-6001; or faxed to 301-837-3213; or 
electronically mailed to [email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the proposed information collection and supporting statement 
should be directed to Tamee Fechhelm at telephone number 301-837-1694, 
or fax number 301-837-3213.

SUPPLEMENTARY INFORMATION: Pursuant to the Paperwork Reduction Act of 
1995 (Pub. L. 104-13), NARA invites the general public and other 
Federal agencies to comment on proposed information collections. The 
comments and suggestions should address one or more of the following 
points: (a) Whether the proposed information collection is necessary 
for the proper performance of the functions of NARA; (b) the accuracy 
of NARA's estimate of the burden of the proposed information 
collection; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (d) ways, including the use of 
information technology, to minimize the burden of the collection of 
information on respondents. The comments that are submitted will be 
summarized and included in the NARA request for Office of Management 
and Budget (OMB) approval. All comments will become a matter of public 
record. In this notice, NARA is soliciting comments concerning the 
following information collection:
    Title: Generic clearance for user satisfaction research on Internet 
sites.
    OMB number: 3095-NEW.
    Agency form number: N/A.
    Type of review: Regular.
    Affected public: Individuals and households.
    Estimated number of respondents: 4,000.
    Estimated time per response: 5 minutes.
    Frequency of response: On occasion.
    Estimated total annual burden hours: 333 hours.
    Abstract: This is a request for a three-year generic clearance to 
conduct user satisfaction research for our Internet sites. This effort 
is made according to Executive Order 12862, which directs Federal 
agencies that provide significant services directly to the public to 
survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services.


[[Page 18639]]


    Dated: April 9, 2002.
L. Reynolds Cahoon,
Assistant Archivist for Human Resources and Information Services.
[FR Doc. 02-9175 Filed 4-15-02; 8:45 am]
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