[Federal Register Volume 67, Number 33 (Tuesday, February 19, 2002)]
[Notices]
[Page 7442]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 02-3931]


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DEPARTMENT OF TRANSPORTATION

Office of the Secretary


Complaint Forms Concerning Accessibility of Airline Service

AGENCY: Office of the Secretary, DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. Chapter 35, as amended), this notice announces the Department of 
Transportation's (DOT) intention to request the extension of a 
previously approved collection.

DATES: Comments on this notice must be received by April 22, 2002, and 
be sent to: Attention Blane A. Workie, Office of the Assistant General 
Counsel for Aviation Enforcement and Proceedings (Enforcement Office).

FOR FURTHER INFORMATION CONTACT: Blane A. Workie, Attorney, Office of 
the Assistant General Counsel for Aviation Enforcement and Proceedings 
(Enforcement Office), Room 4116, Department of Transportation, 400 
Seventh Street, SW., Washington, DC 20590, (202) 366-9342.

SUPPLEMENTARY INFORMATION:

Office of the Secretary

    Title: Complaint forms: Complaint Concerning Accessibility of 
Airline Service; Complaint Alleging Discrimination by an Airline Based 
on Race, Ethnicity, National Origin, Religion, Sex, or Sexual 
Orientation.
    OMB Number: 2105-0543.
    Type of Request: Extension of emergency approval of collection.
    Abstract: The Department of Transportation's Office of the 
Assistant General Counsel for Aviation Enforcement and Proceedings 
(Enforcement Office) and its Aviation Consumer Protection Division 
(ACPD) are requesting extension of a collection which received an 
emergency clearance approval from OMB on July 18, 2001, to continue 
displaying two types of complaint forms on the DOT internet site. The 
complaint forms provide information to make the public aware of their 
rights. One complaint form concerns accessibility problems experienced 
by passengers with disabilities and the other complaint form concerns 
alleged discrimination on the basis of race, ethnicity, national 
origin, religion, sex or sexual orientation.
    Consumers voluntarily submit complaints to the Department regarding 
accessibility of airline service and alleged discrimination by an 
airline by completing the complaint forms, or by letter or email. Many 
consumers prefer completing the complaint forms to drafting a letter or 
email because it is easier and tends to take less time. The information 
collected from the complaint forms will be used by the Department of 
Transportation to institute an administrative action or investigation 
against an air carrier. An additional benefit of the complaint forms is 
that the forms specifically ask questions about the type of information 
that is needed to conduct an investigation.
    Respondents: Airline Passengers.
    Estimated Number of Respondents: 38.
    Estimated Total Burden on Respondents: 19 hours.
    Affected Public: Airline customers who file complaints alleging 
discrimination by the airline because of disability or based on race, 
ethnicity, national origin, religion, sex or sexual orientation.
    Comments are invited on: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Department, including whether the information will have practical 
utility; the accuracy of the Department's estimate of the burden of the 
proposed information collection; ways to enhance the quality, utility, 
and clarity of the information to be collected; and ways to minimize 
the burden of the collection of information on respondents, including 
the use of automated collection techniques or other forms of 
information technology.
    All responses to this notice, will be summarized and included in 
the request for OMB approval. All comments will also become a matter of 
public record.

    Issued in Washington, DC, on February 12, 2002.
Samuel Podberesky,
Assistant General Counsel for Aviation Enforcement and Proceedings.
[FR Doc. 02-3931 Filed 2-15-02; 8:45 am]
BILLING CODE 4910-62-P