[Federal Register Volume 66, Number 166 (Monday, August 27, 2001)]
[Notices]
[Pages 45060-45062]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-21576]


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DEPARTMENT OF LABOR

Employment and Training Administration


Federal-State Unemployment Compensation Program: Availability of 
Benefit Accuracy Measurement Program Results

AGENCY: Employment and Training Administration (ETA), Labor.

ACTION: Notice of availability of the Unemployment Insurance (UI) 
Benefit Accuracy Measurement (BAM) program data for calendar year (CY) 
2000.

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SUMMARY: UI BAM program data for CY 2000 are published as part of the 
UI PERFORMS Annual Report, which is available on the ETA Office of 
Workforce Security Internet site--http://workforcesecurity.doleta.gov/unemploy/pdf/ar_00.pdf. The report was also distributed on compact disk 
to state agency administrators and the Department of Labor's Regional 
Administrators.
    The UI PERFORMS Annual Report also includes data from the Benefits 
Timeliness and Quality and Tax Performance System programs. UI PERFORMS 
is the Department of Labor's management system for promoting continuous 
improvement in UI performance. UI PERFORMS performance measures are 
designated either Tier I, for which minimum performance criteria have 
been established, or Tier II, for which no minimum performance 
standards have been established. The BAM paid claims accuracy rate is a 
Tier II measure.
    States are not required to publish their BAM program data; however, 
persons wanting clarification or additional information concerning a 
specific state's report are encouraged to contact the individuals 
identified in the following list.

FOR FURTHER INFORMATION CONTACT: Andrew Spisak, Office of Workforce 
Security, Division of Performance Management, 202-693-3196 (this is not 
a toll free number) or e-mail: [email protected].

SUPPLEMENTARY INFORMATION: Each state's agency selects weekly random 
samples of UI benefit payments. The BAM program staff collects 
information about these payments by contacting claimants, employers, 
and third parties to determine whether the correct amounts of UI 
benefits were paid in accordance with state law, policy, and procedure. 
The results of the payment audits are recorded in electronic databases 
in each state and in the Department of Labor's National Office in 
Washington, DC.
    The Department of Labor publishes results from the BAM 
investigations for the 50 states, the District of Columbia, and Puerto 
Rico. Five items are reported for each of the 52 jurisdictions 
participating in the BAM program: (1) The amount of UI benefits paid to 
the population of claimants; (2) the size of the BAM samples (number of 
completed cases); (3) the percentage of proper payments; (4) the 
percentage of overpayments; and (5) the percentage of underpayments in 
the population estimated from the BAM investigations. Ninety-five 
percent confidence intervals, which measure the precision of the 
payment accuracy estimates, are reported for each of the three 
percentages.
    The CY 2000 UI PERFORMS Annual Report also includes background 
information and the data collection methodology for the BAM program. 
Graphs that display the distribution of overpayment rates for all 
states, national overpayment rates by year since CY 1988, and national 
cause and responsibility data for overpayments for the last eight years 
are also provided.
    Readers are strongly cautioned that it may be misleading to compare 
one state's BAM overpayment and underpayment rates with the rates of 
other states. No two states' laws, regulations, and policies specifying 
eligibility conditions are identical. Differences among states in these 
conditions influence the potential for error. States with complex or 
strict eligibility conditions will tend to have higher overpayment 
rates than states with simpler provisions, because there is a greater 
chance that these conditions will not be met.

    Signed at Washington, D.C., on August 20, 2001.
Grace A. Kilbane,
Administrator, Office of Workforce Security.

Unemployment Insurance Benefit Accuracy Measurement State Contacts

Alabama
Debbie C. Richbourg, Alabama Department of Industrial Relations, 
Benefits Unit, 649 Monroe Street, Montgomery, AL 36131, (334) 242-
8130, email: [email protected]

Alaska

Karen Van Dusseldorp, Q.C. Data Analyst, Alaska Department of Labor, 
P.O. Box 21149, Juneau, AK 99802-1149, (907) 465-5946 e-mail: 
karen_vandusseldorp@ labor.state.ak.us

Arizona

Maria Perez, Department of Economic Security, Employment Security 
Administration, Suite Code 701B4, 1789 West Jefferson, Phoenix, AZ 
85005, (602) 542-0936, E-mail: [email protected]

Arkansas

Fred D. Carter, Program Operations Manager, Employment Security 
Department, P.O. Box 2981, Little Rock, AR 72203-2981, (501) 682-
2142, e-mail: [email protected]

California

Suzanne Schroeder, Office of Constituent Affairs, Employment 
Development Department, P.O. Box 826880, Sacramento, CA 94280-0001, 
(916) 654-9029

Colorado

Greg Carson, UI Integrity Branch, Colorado Division Employment & 
Training, 251 E. 12th Avenue, Denver, CO 80203, (303) 318-9000 ext. 
3580, email: [email protected]

Connecticut

Nancy Steffens, Director of Communications, Connecticut Department 
of Labor, 200 Folly Brook Boulevard, Wethersfield, CT 06109, (960) 
263-6535, email: [email protected]

Delaware

W. Thomas MacPherson, Director, Division of Unemployment Insurance, 
P.O. Box 9950, Wilmington, DE 19809-0950, (302) 761-8350, email: 
[email protected]

District of Columbia

Roberta Bauer, Associate Director, Office of Compliance and 
Independent Monitoring, Department of Employment Services, 77 P 
Street, N.E., Washington, DC 20002, (202) 671-3076, email: 
[email protected]

Florida

Lucy D. Hadi, Deputy Director for Workforce Services, The Atkins 
Building, Suite 120, 1320 Executive Center Drive, Tallahassee, FL 
32399-2250, (850) 488-7228, ext. 1119, e-mail: 
[email protected]

[[Page 45061]]

Georgia

Paul D. Crawford, Chief, Quality Assurance, Georgia Department of 
Labor, 148 International Blvd., N.E., Suite 822, Atlanta, GA 30305, 
(404) 656-7242, email: [email protected]

Hawaii

Linda Uesato, UI Administrator, Department of Labor and Industrial 
Relations, Unemployment Insurance Division, 830 Punchbowl Street, 
Room 325, Honolulu, HI 96813, (808) 586-9069, e-mail: [email protected] 
(attn: L. Uesato)

Idaho

Bob Davis, Benefit Payment Control Chief, Idaho Department of 
Employment, 317 Main Street, Boise, ID 83735, (208) 334-6305, e-
mail: [email protected]

Illinois

Joseph Wojcik, Manager, Quality Assurance and Compliance Review, 
Illinois Department of Employment Security, 401 South State Street, 
Room 715, Chicago, IL 60605, (312) 793-1175, email: 
[email protected]

Indiana

Sandy Jessee, BAM Supervisor, Indiana Department of Workforce 
Development, 10 North Senate Avenue, Indianapolis, IN 46204, (317) 
233-6676, e-mail: [email protected]

Iowa

LeLoie Dutemple, Quality Control Supervisor, Iowa Workforce 
Development, Unemployment Insurance Services Division, 1000 East 
Grand Avenue, Des Moines, IA 50319-0209, (515) 281-8398, email:  
[email protected]

Kansas

Richard Skinner, Quality Control Supervisor, Department of Human 
Resources, 401 SW Topeka Blvd., Topeka, KS 66603-3182, (785) 296-
1967, email: [email protected]

Kentucky

Mark Butcher, Unemployment Insurance Division, Dept. of Human 
Resources, 275 East Main Street, Frankfort, KY 40621, (502) 564-
5057, email: [email protected]

Louisiana

Marianne Sullivan, Program Compliance Manager, Louisiana Department 
of Labor, P.O. Box 94094, Baton Rouge, LA 70804, (225) 342-7103, 
email: [email protected]

Maine

Rhonda Webber, Department of Labor, PO Box 2014, Lewiston, ME 04241-
2014, (207) 753-2885, email: [email protected]

Maryland

Thomas S. Wendel, Executive Director, Unemployment Insurance 
Division, Department of Labor, Licensing and Regulation, 1100 North 
Eutaw Street, Baltimore, MD 21201, (410) 767-2464, email: 
[email protected],

Massachusetts

Rena Kottcamp, Assistant Director of Research, Division of 
Employment and Training, Charles F. Hurley Building, 19 Staniford 
Street, Boston, MA 02114-2589, (617) 626-6556, email: 
[email protected]

Michigan

Edward Updyke, Director, Office of Management Review, 7310 Woodward 
Avenue, 8th Floor East, Detroit, MI 48202, (313) 876-5908
      or
Constance Luckett, Director, Quality Improvement and Assurance 
Section, 7310 Woodward Avenue, 8th Floor East, Detroit, MI 48202, 
(313) 876-6909

Minnesota

Barb Vickers, Minnesota Department of Economic Security, UI 
Benefits, 390 North Robert Street, 3rd Floor, St. Paul, MN 55101, 
(651) 296-5863, email: [email protected]

Mississippi

Gary Harthcock, BAM Supervisor, Quality Control Unit, Employment 
Security Commission, P.O. Box 1699, Jackson, MS 39215-1699, (601) 
961-7709

Missouri

Marilyn A. Hutcherson, Assistant Director, UI Operations, Missouri 
Division of Employment Security, P.O. Box 59, Jefferson City, MO 
65104, (573) 751-3670, email: [email protected]

Montana

Joanne Loughney-Finstad, Bureau Chief, Montana Department of Labor 
and Industry, Program Support Bureau, 1728, 1327 Lockey, Helena, MT 
59624-1728, (406) 444-2747, email: [email protected]
      or
Ken Stephens, BAM Supervisor, Montana Department of Labor and 
Industry, Benefit Accuracy Measurement 4-B, 1728, 1327 Lockey, 
Helena, MT 59624-1728, (406) 444-2679, email: [email protected]

Nebraska

Ronald E. Joyce, UI Program Supervisor, BAM, 550 South 16th Street, 
Lincoln, NE 68506, (402) 471-9876, email: [email protected]

Nevada

Alex San Buenaventura, BAM Manager, State of Nevada, Department of 
Employment, Training and Rehabilitation, Employment Security 
Division, 2827 North Las Vegas Blvd., North Las Vegas, NV 89030, 
(702) 486-0143, email: [email protected]

New Hampshire

Patricia Nevers, Quality Control Unit, New Hampshire Employment 
Security, 32 South Main Street, Concord, NH 03301, (603) 228-4138, 
email: [email protected]

New Jersey

Michael P. Malloy, Assistant Commissioner, New Jersey Department of 
Labor, PO Box 110, Trenton, NJ 08625-0110, (609) 292-7586, email: 
[email protected]

New Mexico

Teresa Baca, Supervisor, Quality Control, New Mexico Department of 
Labor, P.O. Box 1928, Albuquerque, NM 87103, (505) 841-8499, e-mail: 
[email protected]

New York

Louis M. Rosa, New York State Department of Labor, State Office 
Campus, UI Benefits Quality Control, Building 12, Room 257, Albany, 
NY 12240, (518) 457-3638, e-mail: [email protected] 

North Carolina

Stan Linszey, Employment Security Commission, Quality Control Unit, 
P.O. Box 25903, Raleigh, NC 27611, (919) 733-9104

North Dakota

Bill Steckler, Job Service North Dakota, 1000 E. Divide Ave., P. O. 
Box 5507, Bismarck, ND 58506-5507, (701) 328-3355, email: 
[email protected] 

Ohio

William J. Anderson, 145 S. Front Street, P.O. Box 1618, Columbus, 
OH 43216, (614) 995-5617, email: [email protected] 

Oklahoma

Terry W. McHale, BAM Supervisor, Oklahoma Employment Security 
Commission, 715 S. Service Road, Moore, OK 73160, (405) 793-7286

Oregon

James Mosley, Q.C. Supervisor, Oregon Employment Department, 875 
Union Street, N.E., Salem, OR 97311, (503) 947-1684, e-mail: 
[email protected]

Pennsylvania

Pete Cope, Director, Bureau of Unemployment Compensation, Benefits 
and Allowances, Department of Labor and Industry, Labor and Industry 
Building, Room 615, Seventh and Forster Streets, Harrisburg, PA 
17121, (717) 787-3547, e-mail: [email protected] 

Puerto Rico

Lucy Betancourt, QC Supervisor, Puerto Rico Right to Employment 
Administration, Metro Center Building, 5 Mayaguez Street, 10th 
Floor, Hato Rey, Puerto Rico 00918, (787) 754-5151 Ext. 2360

Rhode Island

Dr. Lee Arnold, Director, Department of Labor and Training, 1511 
Pontiac Avenue, Bldg. 71, Cranston, RI 02920, (401) 462-8875
      or
Raymond Filippone, Assistant Director of UI, Department of Labor and 
Training, 1511 Pontiac Avenue, Bldg. 71, Cranston, RI 02920, (401) 
462-8415, e-mail: [email protected]

South Carolina

Leland H. Teal, Employment Security Commission, Quality Control 
Unit, P.O. Box 8117, Columbia, SC 29202, (803) 737-3048, e-mail: 
[email protected]

South Dakota

Dennis Angerhofer, Department of Labor, 420 South Roosevelt Street, 
Aberdeen, SD

[[Page 45062]]

57401, (605) 626-7644 email: [email protected]

Tennessee

Albert West, Department of Employment Security, Quality Control, 
Davy Crockett Tower, 10th Floor, 500 James Robertson Parkway, 
Nashville, TN 37245-2700, (615) 741-3190 email: 
[email protected]

Texas

Teresita La Rosa, Benefit Accuracy Measurement Supervisor, Texas 
Workforce Commission, 101 East 15th Street, Room 300, Austin, TX 
78778, (512) 936-3629, email: [email protected]

Utah

Jeff Bardin, Department of Employment Security, P.O. Box 778, Salt 
Lake City, UT 84110-0778, (801) 526-9537, email: 
[email protected]

Vermont

Robert G. Herbst, Quality Control Supervisor, Vermont Department of 
Employment and Training, 200 Asa Bloomer Building, Rutland, VT 
05701, (802) 786-8807, e-mail: [email protected]

Virginia

F. W. Tucker, IV, Chief of Benefits, Virginia Employment Commission, 
P.O. Box 1358, Richmond, VA 23218-1358, (804) 786-3032, email: 
[email protected]

Washington

Annette Copeland, Assistant Commissioner, Unemployment Insurance 
Division, Washington Employment Security Department, P.O. Box 9046, 
Olympia, WA 98507-9046, (360) 902-9303, e-mail: [email protected]

West Virginia

Dennis D. Redden, West Virginia Bureau of Employment Programs, 112 
California Avenue, Charleston, WV 25305, (304) 558-2256, email: 
[email protected]

Wisconsin

John Mand, QC Section Chief, Wisconsin Department of Workforce 
Development, UI Division, 6083 North Teutonia Avenue, P.O. Box 
09999, Milwaukee, WI 53209, (414) 438-2055, email: 
[email protected]

Wyoming

Ellen Schreiner, U I Administrator, Wyoming Department of 
Employment, P.O. Box 2760, Casper, WY 82602-2760, (307) 235-3253, 
email: [email protected]

[FR Doc. 01-21576 Filed 8-24-01; 8:45 am]
BILLING CODE 4510-30-P