[Federal Register Volume 66, Number 151 (Monday, August 6, 2001)]
[Notices]
[Page 41006]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-19586]


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DEPARTMENT OF DEFENSE

Office of the Secretary


Submission for OMB Review; Comment Request

ACTION: Notice.

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    The Department of Defense has submitted to OMB for clearance, the 
following proposal for collection of information under the provisions 
of the Paperwork Reduction Act (44 U.S.C. Chapter 35).
    Title, Forms, and OMB Number: Commissary Customer Service Survey; 
DeCA Form 60-28; OMB Number 0704-0380.
    Type of Request: Revision.
    Number of Respondents: 7,500.
    Responses Per Respondent: 1.
    Annual Responses: 7,500.
    Average Burden Per Response: 4 minutes.
    Annual Burden Hours: 500.
    Needs and Uses: The DoD Commissary Agency has developed the 
``Commissary Customer Service Survey'' (CCSS) as a management tool to 
evaluate customer satisfaction in each commissary worldwide. This 
management tool, ``Commissary Customer Service Survey,'' DeCA Form 60-
28, is designed to query commissary patrons on perceived customer 
satisfaction.
    The results will be distributed to each commissary for guidance to 
effectively serve patrons' needs and also to operate a more efficient 
and cost-effective system.
    Affected Public: Individuals or households.
    Frequency: Annually.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: Mr. Edward C. Springer.
    Written comments and recommendations on the proposed information 
collection should be sent to Mr. Springer at the Office of Management 
and Budget, Desk Officer for DoD, Room 10236, New Executive Office 
Building, Washington, DC 20503.
    DOD Clearance Officer: Mr. Robert Cushing. Written requests for 
copies of the information collection proposal should be sent to Mr. 
Cushing, WHS/DIOR, 1215 Jefferson Davis Highway, Suite 1204, Arlington, 
VA 22202-4302.

    Dated: July 30, 2001.
Patricia L. Toppings,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 01-19586 Filed 8-3-01; 8:45 am]
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