[Federal Register Volume 66, Number 131 (Monday, July 9, 2001)]
[Notices]
[Page 35794]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-17027]


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FEDERAL EMERGENCY MANAGEMENT AGENCY


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

ACTION: Notice and request for comments.

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SUMMARY: The Federal Emergency Management Agency has submitted the 
following proposed information collection to the Office of Management 
and Budget for review and clearance in accordance with the requirements 
of the Paperwork Reduction Act of 1995 (44 U.S.C. 3507).
    Title: CSEPP Program Evaluation and Customer Satisfaction Baseline 
Survey.
    Type of Information Collection: New Collection.
    OMB Number: New.
    Abstract: Consistent with a performance-based management approach 
required by GPRA, CSEPP will collect data from federal, state, and 
local governments to measure program effectiveness and establish a 
quantitative baseline for customer satisfaction with existing products 
and services. Findings from the data will be used to set performance 
goals and customer service standards, while providing benchmarks for 
program monitoring and evaluation.
    Affected Public: Federal, State, and Local Governments.
    Number of Respondents: 555.
    Estimated Time per Respondent: 30 minutes.
    Estimated Total Annual Burden Hours: 420 hours.
    Frequency of Response: Annually.

COMMENTS: Interested persons are invited to submit written comments on 
the proposed information collection to the Desk Officer for the Federal 
Emergency Management Agency, Office of Information and Regulatory 
Affairs, Office of Management and Budget, Washington, DC 20503 within 
30 days of the date of this notice.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Muriel B. 
Anderson, Chief, Records Management Branch, Program Services Division, 
Operations Support Directorate, Federal Emergency Management Agency, 
500 C Street, SW., Room 316, Washington, DC 20472, telephone number 
(202) 646-2625 or facsimile number (202) 646-3347, or email 
[email protected].

Thomas F. Behm,
Acting Director, Program Services Division, Operations Support 
Directorate.
[FR Doc. 01-17027 Filed 7-6-01; 8:45 am]
BILLING CODE 6718-01-P