[Federal Register Volume 66, Number 69 (Tuesday, April 10, 2001)]
[Notices]
[Pages 18647-18648]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-8748]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request

    In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction 
Act of 1995 concerning opportunity for public comment on proposed 
collections of information, the Substance Abuse and Mental Health 
Services Administration will publish periodic summaries of proposed 
projects. To request more information on the proposed projects or to 
obtain a copy of the information collection plans, call the SAMHSA 
Reports Clearance Officer on (301) 443-7978.
    Comments are invited on: (a) Whether the proposed collections of 
information are necessary for the proper performance of the functions 
of the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology.

Proposed Project

    Workplace Helpline Call Record Form and Followup Survey--New--The 
Workplace Helpline is a toll-free, telephone consulting service which 
provides information, guidance and assistance to employers, community-
based prevention organizations and

[[Page 18648]]

labor offices on how to deal with alcohol and drug abuse problems in 
the workplace. The Helpline was required by Presidential Executive 
Order 12564 and has been operating since 1987. It is located in the 
Substance Abuse and Mental Health Services Administration's Center for 
Substance Abuse Prevention (CSAP), where it is managed out of the 
Division of Workplace Programs. Callers access the Helpline service 
through one of its Workplace Prevention Specialists (WPS) who may spend 
several up to 30 minutes with a caller, providing guidance on how to 
develop a comprehensive workplace prevention program (written policy, 
employee assistance program services, employee education, supervisor 
training, and drug testing) or components thereof.
    When a call is received, the WPS uses a Call Record Form to record 
information about the call, including the name of the company or 
organization, the address, phone number, and the number of employees. 
Each caller is advised that their responses are completely voluntary, 
and that full and complete consultation will be provided by the WPS 
whether or not the caller agrees to answer any question. To determine 
if the caller is representing an employer or other organization that is 
seeking assistance in dealing with substance abuse in the workplace, 
each caller is asked for his/her position in the company/organization 
and the basis for the call. In the course of the call, the WPS will try 
to identify the following information: basis or reason for the call 
(i.e., crisis, compliance with State or Federal requirements, or just 
wants to implement a prevention program or initiative); issues 
discussed; current program status, if any; urine testing; employee 
assistance programs; and the industry represented by the caller (e.g., 
mining, construction, etc.).
    Finally, a note is made on the Call Record Form about what specific 
type(s) of technical assistance was given, which publications were 
sent, and how the caller heard about the Helpline.
    Callers to the Helpline may not, for a variety of reasons, contact 
the Helpline to describe any successes or failures they are having in 
implementing any prevention initiatives discussed with the Helpline 
staff. In addition, CSAP wants to know if the Helpline service is 
working as intended. Accordingly, the Helpline staff contacts a sample 
of callers to discuss the caller's progress in taking action based on 
the Helpline consultation, and whether or not they were satisfied with 
the Helpline service.
    Callers are told the reasons for the call and that their responses 
to questions are completely voluntary. If the caller is willing to 
participate, they are asked about the actions, if any, they took as a 
result of the consultation with the Helpline and if there were any 
obstacles to taking the desired action, such as resistance from 
employees and lack of time. The callers are also asked several 
questions to help determine if the consultation was useful and if the 
Helpline staff was helpful, and whether or not they would refer others 
to the Helpline. The annual average burden associated with the Helpline 
Call Record and Followup Survey are summarized below.

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                                                                                         Burden/
                          Form                              Number of    Responses/     response    Total burden
                                                           respondents   respondent      (hrs.)        (hrs.)
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Call Record Form........................................         4,200             1          .167           701
Followup Survey.........................................           960             1          .058            56
                                                         -------------------------------------------------------
        Total...........................................         4,200                                       757
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    Send comments to Nancy Pearce, SAMHSA Reports Clearance Officer, 
Room 16-105, Parklawn Building, 5600 Fishers Lane, Rockville, MD 20857. 
Written comments should be received on or before June 11, 2001.

    Dated: April 3, 2001.
Richard Kopanda,
Executive Officer, Substance Abuse and Mental Health Services 
Administration.
[FR Doc. 01-8748 Filed 4-9-01; 8:45 am]
BILLING CODE 4162-20-P