[Federal Register Volume 66, Number 51 (Thursday, March 15, 2001)]
[Notices]
[Page 15122]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 01-6435]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Health Care Financing Administration

[HCFA-10022]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Health Care Financing Administration, HHS.
    In compliance with the requirement of section 3506(c)(2)(A) of the 
Paperwork Reduction Act of 1995, the Health Care Financing 
Administration (HCFA), Department of Health and Human Services, is 
publishing the following summary of proposed collections for public 
comment. Interested persons are invited to send comments regarding this 
burden estimate or any other aspect of this collection of information, 
including any of the following subjects: (1) The necessity and utility 
of the proposed information collection for the proper performance of 
the agency's functions; (2) the accuracy of the estimated burden; (3) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and (4) the use of automated collection techniques or 
other forms of information technology to minimize the information 
collection burden.
    Type of Information Collection Request: New collection; Title of 
Information Collection: Medicare Beneficiary Customer Service Survey; 
Form No.: HCFA-10022 (OMB# 0938-NEW); Use: The survey of Medicare 
beneficiaries will attempt to obtain information regarding beneficiary 
expectations of customer service from Medicare. The results of the 
survey will help HCFA, the agency the administers Medicare, to set 
standards for customer service and to be able to measure appropriate 
performance areas based on feedback from beneficiaries on what is 
important aspects of customer service; Frequency: Once; Affected 
Public: Individuals or households, no-for-profit institutions, business 
or other for-profit; Number of Respondents: 1,500; Total Annual 
Responses: 1,500; Total Annual Hours: 500. To obtain copies of the 
supporting statement and any related forms for the proposed paperwork 
collections referenced above, access HCFA's Web Site address at http://www.hcfa.gov/regs/prdact95.htm, or E-mail your request, including your 
address, phone number, OMB number, and HCFA document identifier, to 
[email protected], or call the Reports Clearance Office on (410) 786-
1326. Written comments and recommendations for the proposed information 
collections must be mailed within 30 days of this notice directly to 
the OMB desk officer: OMB Human Resources and Housing Branch, 
Attention: Wendy Taylor, New Executive Office Building, Room 10235, 
Washington, D.C. 20503.

    Dated: February 27, 2001.
John P. Burke III,
HCFA Reports Clearance Officer, HCFA Office of Information Services, 
Security and Standards Group, Division of HCFA Enterprise Standards.
[FR Doc. 01-6435 Filed 3-14-01; 8:45 am]
BILLING CODE 4120-03-P