[Federal Register Volume 65, Number 166 (Friday, August 25, 2000)]
[Notices]
[Pages 51850-51852]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-21739]


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DEPARTMENT OF LABOR

Employment and Training Administration


Federal-State Unemployment Compensation Program: Availability of 
Benefit Accuracy Measurement Program Results

AGENCY: Employment and Training Administration, Labor.

ACTION: Notice of availability of the Unemployment Insurance (UI) 
Benefit Accuracy Measurement (BAM) program data for calendar year (CY) 
1999.

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SUMMARY: UI BAM program data for CY 1999 are published as part of the 
UI PERFORMS Annual Report, which also includes data from the Benefit 
Timeliness and Quality and Tax Performance System programs. UI PERFORMS 
is the Department of Labor's management system for promoting continuous 
improvement in UI performance.

DATES: The CY 1999 UI PERFORMS Annual Report will be available by 
August 31, 2000.

ADDRESSES: The CY 1999 UI PERFORMS Annual Report, including State 
narratives, is posted on the Office of Workforce Security Internet 
site--http://workforcesecurity.doleta.gov. Printed versions of the 
report are available through the National Technical Information Service 
(NTIS)--http://www.ntis.gov. Orders through the NTIS may be placed by 
telephone (1-800-553-NTIS (6847) or 703-605-6000), fax (703-605-6900), 
e-mail ([email protected]), or mail (NTIS, 5285 Port Royal Road, 
Springfield, Virginia 22161). The printed version will not include 
State narratives.

FOR FURTHER INFORMATION CONTACT: Andrew Spisak, Office of Workforce 
Security, Division of Performance Management, 202-219-5223, extension 
157. (This is not a toll free number.) E-mail: [email protected]

SUPPLEMENTARY INFORMATION: Each State's Employment Security Agency 
selects weekly random samples of UI benefit payments. The BAM program 
staff collects information about these payments by contacting 
claimants, employers, and third parties to determine whether the 
correct amounts of UI benefits were paid in accordance with State law, 
policy, and procedure. The results of the payment audits are recorded 
in electronic databases in each State and in the Department of Labor's 
National Office in Washington, DC.
    The Department of Labor publishes results from the investigations 
for the 52 jurisdictions participating in the UI BAM program. Five 
items are reported for each State: (1) The amount of UI benefits paid 
to the population of claimants; (2) the size of the BAM samples (number 
of completed cases); and (3) the percentages of proper payments, (4) 
overpayments, and (5) underpayments in the population estimated from 
the BAM investigations. Ninety-five percent confidence intervals are 
presented for each of the three percentages as measures of the 
precision of the estimates. States may provide narratives to comment on 
or to clarify the meaning of the data.
    The CY 1999 UI PERFORMS Annual Report also includes background 
information and the data collection methodology for the BAM program. 
Graphs that display the distribution of overpayment rates for all 
States, national overpayment rates by year, and national cause and 
responsibility data for overpayments for the last five years are also 
provided.
    Readers are strongly cautioned that it may be misleading to compare 
one State's BAM overpayment and underpayment rates with the rates of 
other States. No two States' written laws, regulations, and policies 
specifying eligibility conditions are identical. Differences among 
States in these conditions influence the potential for error. For 
example, States with stringent, complex provisions will tend to have 
higher overpayment rates than those with simpler, more straightforward 
provisions. No performance standards for UI benefit accuracy have been 
established.
    States are not required to publish their BAM program data; however, 
persons wanting clarification or additional information concerning a 
specific State's report are encouraged to contact the individuals 
identified in the following list.

    Signed at Washington, D.C., on 2000.
Grace A. Kilbane,
Administrator, Office of Workforce Security.

Unemployment Insurance Benefit Accuracy Measurement State Contacts

Alabama
Debbie C. Richbourg, Alabama Department of Industrial Relations, 649 
Monroe Street, Room 321, Montgomery, AL 36131, (334) 242-8130, email: 
[email protected]
Alaska
Karen Van Dusseldorp, Q.C. Data Analyst, Alaska Department of Labor, 
P.O. Box 21149, Juneau, AK 99802-1149, (907) 465-5946

[[Page 51851]]

Arizona
Karen Garding-Chavira, Department of Economic Security, Employment 
Security Administration, 1789 West Jefferson, Site Code 701B4, Phoenix, 
AZ 85005, (602) 542-3771
Arkansas
Fred Trowell, BAM Supervisor, Arkansas Employment Security Department, 
P.O. Box 2981, Little Rock, AR 72203-2981, (501) 682-3090
California
George Lolas, Chief, Quality Control Section, Employment Development 
Department, P.O. Box 826880, Sacramento, CA 94280-0001, (916) 654-9678, 
email: [email protected]
Colorado
Kay Gilbert, BAM Supervisor, Colorado Division Employment & Training, 
UI Division, 1120 Lincoln St., Suite 1490, Denver, CO 80203, (303) 866-
6557, email: [email protected]
Connecticut
Nancy Steffens, Director of Communication, Connecticut Department of 
Labor, 200 Folly Brook Boulevard, Wethersfield, CT 06109, (860) 263-
6536, email: [email protected]
Delaware
Thomas MacPherson, Director, Division of Unemployment Insurance, P.O. 
Box 9950, Wilmington, DE 19809-0950, (302) 761-8350, email: 
[email protected]
District of Columbia
Roberta Bauer, Associate Director, Office of Compliance and Independent 
Monitoring, Department of Employment Services, 500 C Street, N.W., Room 
511, Washington, DC 20001, (202) 724-7492, email: 
[email protected]
Florida
Kenneth E. Holmes, UC Director, Division of Unemployment Compensation, 
107 East Madison St., 103 Caldwell Building, Tallahassee, FL 32399-
0206, (850) 921-3889
Georgia
Paul D. Crawford, Chief, Quality Assurance, Georgia Department of 
Labor, 148 International Blvd., N.E., Suite 822, Atlanta, GA 30305, 
(404) 656-7242, email: [email protected]
Hawaii
Linda Uesato, UI Administrator, Department of Labor and Industrial 
Relations, 830 Punchbowl Street, Honolulu, HI 96813, (808) 586-9069
Idaho
Bob Davis, Benefit Payment Control Chief, Idaho Department of 
Employment, 317 Main Street, Boise, ID 83735, (208) 334-6305
Illinois
Joe Wojcik, Manager, Quality Assurance and Compliance Review, Illinois 
Department of Employment Security, 401 South State Street, Chicago, IL 
60605, (312) 793-1175, email: [email protected]
Indiana
Sandy Jessee, BAM Supervisor, Indiana Department of Workforce 
Development, 10 North Senate Avenue, Indianapolis, IN 46204, (317) 233-
6676
Iowa
LeLoie Dutemple, Quality Control Supervisor, Iowa Workforce 
Development, Unemployment Insurance Services Division, 1000 East Grand 
Avenue, Des Moines, IA 50319-0209, (515) 281-8386, email: 
[email protected]
Kansas
Vikki O. Muse, BAM/BPC Manager, Kansas Division of Employment Security, 
401 SW Topeka Blvd., Topeka, KS 66603-3182, (785) 296-2018, email: 
[email protected]
Kentucky
Ted Pilcher, Technical Services Branch, Division of Unemployment 
Insurance, 275 East Main Street, 2nd Floor East, Frankfort, KY 40621, 
(502) 564-5057, email: [email protected]
Louisiana,
Marianne Sullivan, Program Compliance Manager, Louisiana Department of 
Labor, P.O. Box 94094-9094, Baton Rouge, LA 70804, (225) 342-7103, 
email: [email protected]
Maine
Rhonda Webber, Department of Labor, PO Box 2014, Lewiston, ME 04241-
2014, (207) 753-2885, email: [email protected]
Maryland
Thomas S. Wendel, Executive Director, Office of Unemployment Insurance, 
Department of Labor, Licensing and Regulation, 1100 North Eutaw Street, 
Room 501, Baltimore, MD 21201, (410) 767-2444, email: 
[email protected]
Massachusetts
Rena Kottcamp, Assistant Director of Research, Division of Employment 
and Training, Charles F. Hurley Building, 19 Staniford Street, Boston, 
MA 02114-2589, (617) 626-6557, email: [email protected]
Michigan
Edward Updyke, Director, Office of Management Review, 7310 Woodward 
Avenue, 8th Floor East, Detroit, MI 48202, (313) 876-5908

or

Constance Luckett, Director, Quality Improvement and Assurance Section, 
7310 Woodward Avenue, 8th Floor East, Detroit, MI 48202, (313) 876-6909
Minnesota
Chuck Hartfiel, Quality Control Unit, Minnesota Department of Economic 
Security, 390 North Robert Street, St. Paul, MN 55101, (651) 296-6520, 
email: Chuck.Hartfiel@ngwmail. des.state.mn.us
Mississippi
Gary Harthcock, BAM Supervisor, Quality Control Unit, Mississippi 
Employment Security Comm., P.O. Box 23088, Jackson, MS 39225-3088, 
(601) 961-7709
Missouri
Terry H. Malone, Acting Assistant Director, UI Operations, Missouri 
Division of Employment Security, P.O. Box 59, Jefferson City, MO 65104, 
(573) 751-3648, email: [email protected]
Montana
Joanne Loughney-Finstad, Bureau Chief, Montana Department of Labor and 
Industry, Program Support Bureau, 1728, 1327 Lockey, Helena, MT 59624-
1728, (406) 444-2747, email: [email protected]

or

Ken Stephens, BAM Supervisor, Montana Department of Labor and Industry, 
Benefit Accuracy Measurement 4-B, 1728, 1327 Lockey, Helena, MT 59624-
1728, (406) 444-2679, email: [email protected]

[[Page 51852]]

Nebraska
Will Sheehan, UI Benefits Administrator, email: 
[email protected]

or

Don Gammill, UI Program Evaluation Administrator, email: 
[email protected]

both at: P.O. Box 94600, Lincoln, NE 68509-4600, (402) 471-9000
Nevada
Fred Suwe, Deputy Administrator, State of Nevada, Department of 
Employment, Training and Rehabilitation, Employment Security Division, 
500 East Third Street, Carson City, NV 89713, (775) 684-3913, email: 
suwe@,govmail.state.nv.us
New Hampshire
Carolyn Angle, Assistant to the Commissioner, New Hampshire Employment 
Security, 32 South Main Street, Concord, NH 03301, (603) 228-4073, 
email: [email protected]
New Jersey
Michael P. Malloy, Director, Unemployment Insurance, Employment 
Security and Job Training, New Jersey Department of Labor, PO Box 058, 
Trenton, NJ 08625-0058, (609) 292-2460, email: [email protected]
New Mexico
Teresa Baca, BAM Supervisor, New Mexico Department of Labor, 401 
Broadway N.E., P.O. Box 1928, Albuquerque, NM 87103, (505) 841-8499
New York
Lou Rosa, Quality Control Supervisor, New York State Department of 
Labor, State Office Campus, Building 12, Room 257, Albany, NY 12240, 
(518) 457-0284
North Carolina
W. Howard Phillips, Jr., Supervisor, UI Systems and Procedures, 
Employment Security Commission of North Carolina, P.O. Box 25903, 
Raleigh, NC 27611, (919) 733-4893
North Dakota
Bill Steckler, Job Service North Dakota, 1000 E. Divide Ave., Bismarck, 
ND 58506-5507, (701) 328-3355, email: [email protected]
Ohio
William J. Anderson, Ohio Department of Job and Family Services, P.O. 
Box 1618, Columbus, OH 43216, (614) 466-2148, email: 
[email protected]
Oklahoma
Terry W. McHale, BAM Supervisor, Oklahoma Employment Security 
Commission, 715 S. Service Road, Moore, OK 73160, (405) 793-7286
Oregon
James Mosley, Q.C. Supervisor, Oregon Employment Department, 875 Union 
Street N.E., Salem, OR 97311, (503) 947-1684
Pennsylvania
Pete Cope, Director, Bureau of Unemployment Compensation Benefits and 
Allowances, Department of Labor and Industry, Labor and Industry 
Building, Room 615, Seventh and Forster Streets, Harrisburg, PA 17121, 
(717) 787-3547
Puerto Rico
Nancy M. Guzman, UI Director, PR Department of Labor and Human 
Resources, 505 Munoz Rivera Avenue, Hato Rey, PR 00918, (787) 754-5254
Rhode Island
Dr. Lee Arnold, Director, Department of Labor and Training, 101 
Friendship Street, Providence, RI 02903, (401) 222-3732
South Carolina
Leland H. Teal, Director, UI Quality Performance Assurance, P.O. Box 
8117, Columbia, SC 29202, (803) 737-3048
South Dakota
Dennis Angerhofer, Department of Labor, 420 South Roosevelt Street, 
P.O. Box 4730, Aberdeen, SD 57401-4730, (605) 626-2005 email: 
[email protected]
Tennessee
Albert West, Tennessee Department of Employment Security, Unemployment 
Insurance Division, Davy Crockett Tower, 10th Floor, 500 James 
Robertson Parkway, Nashville, TN 37245-2700, (615) 741-3190 email: 
awest@mail. state.tn.us
Texas
Sheryl Wiese, Quality Control Supervisor, Texas Workforce Commission, 
101 East 15th Street, Room 300, Austin, TX 78778, (512) 936-3628 email: 
Sheryl.Wiese@twc. state.tx.us
Utah
Jeff Bardin, Department of Employment Security, P.O. Box 778, Salt Lake 
City, UT 84110-0778, (801) 526-9781 email: [email protected]
Vermont
Robert Herbst, BAM Supervisor, Vermont Department of Employment and 
Training, 200 Asa Bloomer Building, Rutland, VT 05701, (802) 786-8807
Virginia
F. W. Tucker, IV, Chief of Benefits, Field Operations Division, 
Virginia Employment Commission, P.O. Box 1358, Richmond, VA 23218-1358, 
(804) 786-3032 email: [email protected]
Washington
Annette Copeland, Acting Assistant Commissioner, Unemployment Insurance 
Division, Washington Employment Security Department, P.O. Box 906, 
Olympia, WA 98507-9046, (360) 902-9303
West Virginia
Dennis D. Redden, West Virginia Bureau of Employment Programs, 112 
California Avenue, Charleston, WV 25305, (304) 558-2256 email: 
[email protected]
Wisconsin
John Mand, QC Section Chief, Wisconsin Department of Workforce 
Development, UI Division, 6083 North Teutonia Avenue, P.O. Box 09999, 
Milwaukee, WI 53209, (414) 438-2055 email: [email protected]
Wyoming
Ellen Schreiner, UI Administrator, Wyoming Department of Employment, 
P.O. Box 2760, Casper, WY 82602-2760, (307) 235-3253 email: 
[email protected]
[FR Doc. 00-21739 Filed 8-24-00; 8:45 am]
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