[Federal Register Volume 65, Number 160 (Thursday, August 17, 2000)]
[Notices]
[Pages 50205-50206]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-20924]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Submission for OMB Review; Comment Request, NCI Cancer 
Information Service Demographic/Customer Service Data Collection

SUMMARY: Under the provisions of Section 3506(c)(2)(A) of the Paperwork 
Reduction Act of 1995, the National Cancer Institute (NCI), the 
National Institutes of Health (NIH) has submitted to the Office of 
Management and Budget (OMB) a request to review and approve the 
information collection listed below. This proposed information 
collection was previously published in the Federal Register on February 
7, 2000, Vol. 65, No. 25, page 5873-5874 and allowed 60 days for public 
comment. No public comments were received. The purpose of this notice 
is to allow an additional 30 days for public comment. The National 
Institutes of Health may not conduct or sponsor, and the respondent is 
not required to respond to, an information collection that has been 
extended, revised, or implemented on or after October 1, 1995, unless 
it displays a currently valid OMB control number.

Proposed Collection

    Title: NCI Cancer Information Service Demographic/Customer Service 
Data Collection. Type of Information Collection Request: Revision. OMB 
No. 0925-0208 expires October 2000. Need and Use of Information 
Collection: The Cancer Information Service (CIS) provides the general 
public, cancer patients, families, health professionals, and others 
with the latest information on cancer. Essential to providing the best 
customer service is the need to collect data about callers and web 
users and how they found out about the service. This effort involves a 
telephone survey and a web survey. The telephone survey involves asking 
seven questions to five categories of callers for an annual total of 
approximately 500,430 callers. Three of the seven questions will be 
asked to 100% of five categories of callers for an annual total of 
approximately 333,620 callers; four questions will be asked to 50% of 
the same five categories of callers for an annual total of 
approximately 166,810 callers. The web survey involves asking eight 
questions to an annual total of approximately 75,266 voluntary users of 
the CIS web site. Frequency of Response: Single time. Affected Public: 
Individuals or households. Type of Respondents: Patients, relatives, 
friends, and general public. The annual reporting burden is as follows: 
Estimated Number of Respondents: 500,430 callers and 75,266 web users; 
Estimated Number of Responses per Respondent: 1; Average Burden Hours 
per Response: Telephone--.00328 and .0083 and Web--.0137; and Estimated 
Total Annual Burden Hours Requested: Telephone--2,479 and Web--1,031. 
The annualized cost to respondents is estimated at: $42,120. There are 
no Capital Costs to report. There are no Operating or Maintenance Costs 
to report.

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                                                                    Estimated                        Estimated
                                                    Estimated       number of     Average burden   total annual
              Type of respondents                   number of     responses per      hours per     burden hours
                                                   respondents      respondent       response        requested
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Individuals or households
Telephone:
    --3 questions (100%).......................         333,620               1          0.00328           1,094
    --4 questions (50%)........................         166,810               1           0.0083           1,385
Web:
    --8 questions (100%).......................          75,266               1           0.0137           1,031
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        Annualized Totals......................         575,696  ...............  ..............           3,510
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Request for Comments

    Written comments and/or suggestions from the public and affected 
agencies are invited on one or more of the following points: (1) 
Whether the proposed collection of information is necessary for the 
proper performance of the function of the agency, including whether the 
information will have practical utility; (2) The accuracy of the 
agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) Ways to minimize the burden of the 
collection of information on those who are to respond, including the 
use of appropriate automated, electronic, mechanical, or other

[[Page 50206]]

technological collection techniques or other forms of information 
technology.

Direct Comments to OMB

    Written comments and/or suggestions regarding the item(s) contained 
in this notice, especially regarding the estimated public burden and 
associated response time, should be directed to the: Office of 
Management and Budget, Office of Regulatory Affairs, New Executive 
Office Building, Room 10235, Washington, DC 20503, Attention: Desk 
Officer for NIH. To request more information on the proposed project or 
to obtain a copy of the data collection plans and instruments, contact: 
Chris Thomsen, Chief, Cancer Information Service Branch, OC, OD, NCI, 
Building 31, Room 10A16, 9000 Rockville Pike, Bethesda, MD 20892, or 
call non-toll-free number (301) 496-5583 ext. 239 or E-mail your 
request, including your address to: [email protected].

Comments Due Date

    Comments regarding this information collection are best assured of 
having their full effect if received on or before September 18, 2000.

    Dated: August 7, 2000.
Reesa Nichols,
OMB Clearance Liaison.
[FR Doc. 00-20924 Filed 8-16-00; 8:45 am]
BILLING CODE 4140-01-M