[Federal Register Volume 65, Number 133 (Tuesday, July 11, 2000)]
[Notices]
[Page 42712]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-17463]



[[Page 42712]]

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DEPARTMENT OF THE INTERIOR

Bureau of Land Management

[WO-830-1030-XP-24 1 A]


OMB Approval Number 1004-NEW; Information Collection Submitted to 
the Office of Management and Budget for Review Under the Paperwork 
Reduction Act

    The Bureau of Land Management (BLM) has submitted the proposed 
collection of information listed below to the Office of Management and 
Budget (OMB) for approval under the provisions of the Paperwork 
Reduction Act (44 U.S.C. 3501 et seq.). On March 17, 2000, BLM 
published a notice in the Federal Register (65 FR 14610) requesting 
comments on this proposed collection. The comment period ended May 16, 
2000. BLM received one comment from the public in response to that 
notice. Copies of the proposed collection of information and related 
surveys and explanatory material may be obtained by contacting the BLM 
Information Clearance Officer at (202) 452-5033.
    OMB is required to respond to this request within 60 days but may 
respond after 30 days. For maximum consideration, your comments and 
suggestions on the requirement should be made within 30 days directly 
to the Office of Management and Budget, Interior Department Desk 
Officer (1004-NEW), Office of Information and Regulatory Affairs, 
Washington, DC 20503. Please provide a copy of your comments to the 
Bureau Clearance Officer (WO-630), 1849 C St., NW, Mail Stop 401LS, 
Washington, DC 20240.
    Nature of Comments: We specifically request your comments on the 
following:
    1. Whether the collection of information is necessary for the 
proper functioning of the Bureau of Land Management, including whether 
the information will have practical utility;
    2. The accuracy of BLM's estimate of the burden of collecting the 
information, including the validity of the methodology and assumptions 
used;
    3. The quality, utility, and clarity of the information to be 
collected; and
    4. How to minimize the burden of collecting the information on 
those who are to respond, including the use of appropriate automated 
electronic, mechanical, or other forms of information technology.
    Title: BLM's Generic Customer Satisfaction Surveys for Stakeholders 
and Partners and State and Local Governments, OMB Approval Number: 
1004-NEW
    Abstract: BLM is proposing a new information collection for 
determining the satisfaction of its stakeholders, partners, and state 
and local governments with its programs and services. A currently 
approved collection (1004-0181) covered all survey instruments, both 
customer comment cards and telephone surveys, and the use of focus 
groups to determine what questions to ask and comments to solicit. The 
new collection will concern only customer-specific programs not 
included in 1004-0181. The anticipated programs/customers for survey 
are state and local governments and stakeholders and partners. These 
data will be used to identify: (1) service needs of customers, (2) 
strengths and weaknesses of services, (3) ideas or suggestions for 
improvement of service from BLM customers, (4) barriers to achieving 
customer service standards, and (5) changes to customer service 
standards.
    Bureau Form Number: Not applicable.
    Frequency: Once every other year.
    Description of Respondents: Stakeholders are indirect customers 
that represent BLM's direct customers and are key to assessing service 
quality and include environmental, business and other community 
organizations and Resource Advisory Councils (RAC's), advisory groups. 
State and local government officials are statewide executive agencies, 
statewide elected or appointed officials, and local and community 
elected officials.
    Annual Responses: 1720.
    Bureau Burden Hours: 430 or 0.25 hours (15 minutes) per response.
    Information Clearance Officer: Shirlean Beshir, 202-452-5033.

    Dated: June 16, 2000.
Shirlean Beshir,
BLM, Information Clearance Officer.
[FR Doc. 00-17463 Filed 7-10-00; 8:45 am]
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