[Federal Register Volume 65, Number 53 (Friday, March 17, 2000)]
[Notices]
[Pages 14615-14616]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-6662]


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DEPARTMENT OF THE INTERIOR

Minerals Management Service


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Minerals Management Service (MMS), Interior.

ACTION: Notice of new information collection.

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SUMMARY: As part of its continuing effort to reduce paperwork and 
respondent burden, MMS invites the public and other Federal agencies to 
comment on a proposal for the new collection of information discussed 
below. We intend to submit this collection of information to the Office 
of Management and Budget (OMB) for approval. The Paperwork Reduction 
Act of 1995 provides that an agency may not conduct or sponsor, and a 
person is not required to respond to, a collection of information 
unless it displays a currently valid OMB control number.

DATES: Submit written comments by May 16, 2000.

ADDRESSES: Mail or hand carry comments to the Department of the 
Interior; Minerals Management Service; Attention: Rules Processing 
Team; Mail Stop 4024; 381 Elden Street; Herndon, Virginia 20170-4817. 
Our practice is to make comments, including names and home addresses of 
respondents, available for public review during regular business hours. 
Individual respondents may request that we withhold their home address 
from the rulemaking record, which we will honor to the extent allowable 
by law. There may be circumstances in which we would withhold from the 
record a respondent's identity, as allowable by the law. If you wish us 
to withhold your name and/or address, you must state this prominently 
at the beginning of your comment. However, we will not consider 
anonymous comments. We will make all submissions from organizations or 
businesses, and from individuals identifying themselves as 
representatives or officials of organizations or businesses, available 
for public inspection in their entirety.

FOR FURTHER INFORMATION CONTACT: Alexis London, Rules Processing Team, 
telephone (703) 787-1600. You may also contact Alexis London to obtain 
a copy of the collection of information at no cost.

SUPPLEMENTARY INFORMATION:
    Title: Survey--Public Information Offices (PIO).
    OMB Control Number: 1010-NEW.
    Abstract: The Outer Continental Shelf (OCS) Lands Act, 43 U.S.C. 
1331 et seq., requires the Secretary of the Interior to preserve, 
protect, and develop offshore oil and gas and sulphur resources; make 
such resources available to meet the Nation's energy needs as rapidly 
as possible; balance orderly energy resource development with 
protection of the human, marine, and coastal environments; ensure the 
public a fair and equitable return on the resources of the OCS; 
preserve and maintain free enterprise competition; and ensure that the 
extent of oil and natural gas resources of the OCS is assessed at the 
earliest practicable time. MMS administers this program.
    Executive Order 12862, September 11, 1993, Setting Customer Service 
Standards, provided renewed focus on surveying customers. The Executive 
Order states that customer satisfaction is seen as the ultimate 
performance indicator for the Federal Government because it shows how 
well our customers are being served and what we must do to close the 
gap between what we provide our customers and what they want. We 
included in our Government Performance Results Act Strategic Plan, a 
requirement to survey customers to validate our customer service/
satisfaction performance. We have not conducted a survey of the 
regional PIOs for several years.
    A goal included in the Strategic Plan requires the Offshore 
Minerals Management program to improve the level of service of its PIOs 
by 2003. The baseline for this improvement is FY 2000. To assess 
whether this goal has been met, we plan to conduct an annual customer 
satisfaction survey over the next 3 years. The first survey will 
probably include the most questions, and the results will provide the 
FY 2000 baseline for measuring achievement of this performance goal. 
The questions to be included in the subsequent surveys may be reduced, 
depending on the results from the baseline survey. MMS

[[Page 14616]]

will use the information to improve services to its customers.
    No proprietary data, confidential information, or items of a 
sensitive nature will be collected. Responses are voluntary.
    Frequency: Annual survey.
    Estimated Number and Description of Respondents: Approximately 
4,100 MMS customers on regional mailing lists, including Federal OCS 
oil, gas, and sulphur lessees and operators.
    Estimated Annual Reporting and Recordkeeping ``Hour'' Burden: We 
estimate 20-25 minutes to complete each survey, for a total annual 
burden of 427 hours. There are no recordkeeping requirements.
    Estimated Annual Reporting and Recordkeeping ``Non-Hour Cost'' 
Burden: None.
    Comments: We will summarize written responses to this notice and 
address them in our submission for OMB approval. We specifically 
solicit your comments on the following questions:
    (a) Is the proposed collection of information necessary for us to 
properly perform our functions, and will it be useful?
    (b) Is the estimate of the burden hours of the proposed collection 
reasonable?
    (c) Do you have any suggestions that would enhance the quality, 
clarity, or usefulness of the information to be collected?
    (d) Is there a way to minimize the information collection burden on 
respondents, including through the use of appropriate automated 
electronic, mechanical, or other forms of information technology?
    MMS Information Collection Clearance Officer: Jo Ann Lauterbach, 
(202) 208-7744).

    Dated: March 2, 2000.
E.P. Danenberger,
Chief, Engineering and Operations Division.
[FR Doc. 00-6662 Filed 3-16-00; 8:45 am]
BILLING CODE 4310-MR-W