[Federal Register Volume 65, Number 50 (Tuesday, March 14, 2000)]
[Notices]
[Pages 13786-13787]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 00-6142]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-4567-N-01]


Notice of Proposed Information Collection: Comment Request; 
Customer Satisfaction Survey for Business Partners and Multiclass 
Program Participants

AGENCY: Office of the President of Government National Mortgage 
Association (Ginnie Mae), HUD.

ACTION: Notice.

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SUMMARY: The proposed information collection requirement described 
below will be submitted to the Office of Management and Budget (OMB) 
for review, as required by the Paperwork Reduction Act. The Department 
is soliciting public comments on the subject proposal.

DATES: Comments Due Date: May 15, 2000.

ADDRESSES: Interested persons are invited to submit comments regarding

[[Page 13787]]

this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: Sonya Suarez, Office of Policy, 
Planning and Risk Management, Department of Housing & Urban 
Development, 451--7th Street, SW, Room 6226, Washington, DC 20410.

FOR FURTHER INFORMATION CONTACT: Sonya Suarez, Ginnie Mae, (202) 708-
2772 (this is not a toll-free number) for copies of the proposed forms 
and other available documents.

SUPPLEMENTARY INFORMATION: The Department will submit the proposed 
information collection to OMB for review, as required by the Paperwork 
Reduction Act of 1995 (44 U.S.C. Chapter 35, as amended).
    The Notice is soliciting comments from members of the public and 
affecting agencies concerning the proposed collection of information 
to: (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility; (2) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (3) enhance the quality, utility, 
and clarity of the information to be collected; and (4) minimize the 
burden of the collection of information on those who are to respond, 
including through the use of appropriate automated collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses.
    This Notice also lists the following information:
    Title of Proposal: Customer Satisfaction Survey for Business 
Partners and Multiclass Program Participants.
    OMB Control Number, if applicable:
    Description of the need for the information and proposed use: The 
purpose of this information collection will be to evaluate existing 
Ginnie Mae services and programs. This request to conduct a Ginnie Mae 
Customer Satisfaction Survey is in response to Executive Order 12862 on 
setting customer driven standards. They survey will be used to evaluate 
what benefits would be needed to understand and satisfy Ginnie Mae 
customers, program participants, and business partners.
    Agency form numbers, if applicable: Not applicable.
    Members of affected public: For-profit business (mortgage industry 
trade associations, securities companies, accounting firms, law firms, 
service providers, etc.).

    Estimation of the Total Numbers of Hours Needed To Prepare the Information Collection Including Number of
                            Respondents, Frequency of Response, and Hours of Response
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                                                                Frequency of
                                             Respondents          response              Hours of response
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Business Partners.......................                 50                 15  750 minutes or 12.5 hours.
Multiclass Securities Program                           100                 15  1500 minutes or 25 hours.
 Participants.
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    Status of the proposed information collection: This is a new 
collection of information from Ginnie Mae's Business Partners and 
Multiclass Program participants.

    Authority: Section 3506 of the Paperwork Reduction Act of 1995, 
44 U.S.C. Chapter 35, as amended.

    Dated: March 1, 2000.
George S. Anderson,
Executive Vice President, Ginnie Mae.
[FR Doc. 00-6142 Filed 3-13-00; 8:45 am]
BILLING CODE 4210-01-M