[Federal Register Volume 64, Number 212 (Wednesday, November 3, 1999)]
[Notices]
[Pages 59753-59754]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-28569]


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DEPARTMENT OF ENERGY

Federal Energy Regulatory Commission
[Docket No. IC00-597-000]


Proposed Information Collection and Request for Comments

October 27, 1999.
AGENCY: Federal Energy Regulatory Commission.

ACTION: Notice of proposed information collection and request for 
comments.

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SUMMARY: In compliance with the requirements of Section 3506(c)(2)(a) 
of the Paperwork Reduction Act of 1995 (Pub. L. No. 104-13), the 
Federal Energy Regulatory Commission (Commission) is soliciting public 
comment on the specific aspects of the information collection described 
below.

DATES: Consideration will be given to comments submitted on or before 
January 3, 2000.

ADDRESSES: Written comments on the proposed collection of information 
may be submitted to the Federal Energy Regulatory Commission, Attn: 
Michael Miller, Office of the Chief Information Officer, CI-1, 888 
First Street NE., Washington, D.C. 20426.

FOR FURTHER INFORMATION CONTACT: Michael Miller may be reached by 
telephone at (202) 208-1415, by fax at (202) 208-2425 and by E-mail at 
mike. [email protected].

SUPPLEMENTARY INFORMATION: Abstract: The FERC-597, ``Customer 
Satisfaction Survey'' (OMB No. 1902-0163) is used by the Commission to 
evaluate the services performed in the Public Reference Room for the 
public. The Public Reference Room is the Commission's repository and 
reference center for most of the documents filed with the Commission. 
Official file copies of all public records of the Commission are 
accessible through the Public Reference Room. Duplicate copies of those 
documents and reports in greatest demand are available on open shelves 
or in labeled file cabinets in the public area of the reference room. 
Other documents, historical records, indexes and publications are 
available but mut be retrieved by Commission staff. The Public 
Reference room staff respond to both oral, written and electronic 
inquiries regarding the Commission's official records and documents. 
The customer survey is conducted on an annual basis and responses to 
the survey are voluntary. The Commission uses the survey to assess the 
performance of its staff and to determine how best to serve the public.
    Action: The Commission is requesting a three-year extension of the 
current expiration date, with no changes to the existing collection of 
data.
    Burden Statement: Public reporting burden for this collection is 
estimated as:

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                                                                              Average burden
                 Number of respondents                    Annual responses      Hours per         Total annual
                                                            per response         response         burden hours
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(1)                                                                    (2)                (3)  (1)  x  (2)  x  (
                                                                                                              3)
----------------------------------------------------------------------------------------------------------------
100....................................................                  1          .15 Hours           15 Hours

    Estimated cost burden to respondents: Because of the minimal amount 
of time to conduct this survey (15 minutes), and the voluntary nature 
of response to this survey, the commission estimates that the cost to 
respondents will be minimal.
    The reporting burden includes the total time, effort, or financial 
resources expended to generate, maintain, retain, or disclose or 
provide the information including (as applicable): (1) reviewing 
instructions; (2) developing, acquiring, installing, and utilizing 
technology and systems for the purposes of collecting, validating, 
verifying, processing, maintaining, disclosing and providing 
information; (3) adjusting the existing ways to comply with any 
previously applicable instructions and requirements; (4) training 
personnel to respond to a collection of information; (5) searching data 
sources; (6) completing and reviewing the collection of information; 
and (7) transmitting, or otherwise disclosing the information.
    The estimate of cost for respondents is based upon salaries for 
professional and clerical support, as well as direct and indirect 
overhead costs. Direct costs include all costs directly attributable to 
providing this information, such as administrative costs and the cost 
for information technology. Indirect or overhead costs are costs 
incurred by an organization in support of its mission. These costs 
apply to activities which benefit the whole organization rather than 
any one particular function or activity.
    Comments are invited on: (1) whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Commission, including whether the information will have practical 
utility; (2) the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (3) ways to enhance the quality, 
utility and clarity of the information to be collected; and (4) ways to 
minimize the burden of the collection of information on those who are 
to respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology

[[Page 59754]]

e.g., permitting electronic submission of responses.
Linwood A. Watson, Jr.,
Acting Secretary.
[FR Doc. 99-28569 Filed 11-2-99; 8:45 am]
BILLING CODE 6717-01-M