[Federal Register Volume 64, Number 169 (Wednesday, September 1, 1999)]
[Notices]
[Pages 47811-47812]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-22691]


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FEDERAL DEPOSIT INSURANCE CORPORATION


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Federal Deposit Insurance Corporation (FDIC).

ACTION: Notice and request for comment.

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SUMMARY: The FDIC, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the

[[Page 47812]]

general public and other Federal agencies to take this opportunity to 
comment on proposed and/or continuing information collections, as 
required by the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 35). 
Currently, the FDIC is soliciting comments concerning an information 
collection titled ``Customer Assistance.''

DATES: Comments must be submitted on or before November 1, 1999.

ADDRESSES: Interested parties are invited to submit written comments to 
Tamara R. Manly, Management Analyst (Regulatory Analysis), (202) 898-
7453, Office of the Executive Secretary, Room 4058, Attention: 
Comments/OES, Federal Deposit Insurance Corporation, 550 17th Street 
NW, Washington, DC 20429. All comments should refer to ``Customer 
Assistance.'' Comments may be hand-delivered to the guard station at 
the rear of the 17th Street Building (located on F Street), on business 
days between 7:00 a.m. and 5:00 p.m. [FAX number (202) 898-3838; 
Internet address: [email protected]].
    A copy of the comments may also be submitted to the OMB desk 
officer for the FDIC: Alexander Hunt, Office of Information and 
Regulatory Affairs, Office of Management and Budget, New Executive 
Office Building, Room 3208, Washington, DC 20503.

FOR FURTHER INFORMATION CONTACT: Tamara R. Manly, at the address 
identified above.

SUPPLEMENTARY INFORMATION: Proposal to add the following collection of 
information:
    Title: Customer Assistance.
    OMB Number: new collection.
    Frequency of Response: Occasional.
    Affected Public: Customers of financial institutions who may have 
inquiries or complaints.
    Estimated Number of Respondents: 5,000.
    Estimated Time per Response: 30 minutes.
    Estimated Total Annual Burden: 2,500 hours.
    General Description of Collection: This collection permits the FDIC 
to collect information from customers of financial institutions who 
have inquiries or complaints about service. Customers may document 
their complaints or inquiries to the FDIC using a letter or on an 
optional form.

Request for Comment

    Comments are invited on: (a) Whether the collection of information 
is necessary for the proper performance of the FDIC's functions, 
including whether the information has practical utility; (b) the 
accuracy of the estimates of the burden of the information collection, 
including the validity of the methodology and assumptions used; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and (d) ways to minimize the burden of the information 
collection on respondents, including through the use of automated 
collection techniques or other forms of information technology.
    At the end of the comment period, the comments and recommendations 
received will be analyzed to determine the extent to which the 
collection should be modified prior to submission to OMB for review and 
approval. Comments submitted in response to this notice also will be 
summarized or included in the FDIC's requests to OMB for renewal of 
this collection. All comments will become a matter of public record.

Federal Deposit Insurance Corporation.

    Dated at Washington, DC, this 25th day of August, 1999.
Robert E. Feldman,
Executive Secretary.
[FR Doc. 99-22691 Filed 8-31-99; 8:45 am]
BILLING CODE 6714-01-P