[Federal Register Volume 64, Number 129 (Wednesday, July 7, 1999)]
[Notices]
[Pages 36710-36711]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-17223]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-4441-N-29]


Submission for OMB Review: Customer-Survey of Households Living 
in Federally Assisted Units

AGENCY: Office of the Assistant Secretary for Administration, HUD.

ACTION: Notice.

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SUMMARY: HUD recently developed and tested a cost-effective mail survey 
instrument for assessing resident satisfaction with and rating of, 
housing units assisted through HUD programs. This survey, which elicits 
renter ratings of their housing, provided high response rates and high 
levels of agreement with independent condition ratings by professional 
inspectors. HUD plans to implement this survey as an ongoing tool to 
assess customer ratings of housing assisted through the Section 8 
Certificate and Voucher programs. For limited evaluative or comparison 
purposes, HUD may also use this survey to assess resident ratings of 
other Federal housing assistance programs. This survey will allow HUD 
to provide feedback to help local housing agencies improve their 
Section 8 programs, and it will help HUD to focus its monitoring and 
technical assistance resources where program performance most needs 
improvement. It will provide HUD's policy, program, and budget managers 
with improved measures for tracking national housing conditions over 
time. The proposed information collection requirement described below 
has been submitted to the Office of Management and Budget (OMB) for 
review, as required by the Paperwork Reduction Act. The Department is 
soliciting public comments on the subject proposal.

DATES: Comments Due Date: August 6, 1999.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
approval number (2528-0170) and should be sent to: Joseph F. Lackey, 
Jr., OMB Desk Officer, Office of Management and Budget, Room 10235, New 
Executive Office Building, Washington, DC 20503.

FOR FURTHER INFORMATION CONTACT: Wayne Eddins, Reports Management 
Officer, Department of Housing and Urban Development, 451 7th Street, 
Southwest, Washington, DC 20410, telephone (202) 708-1305. This is not 
a toll-free number. Copies of the proposed forms and other available 
documents submitted to OMB may be obtained from Mr. Eddins.

SUPPLEMENTARY INFORMATION: The Department has submitted the proposal 
for the collection of information, as described below, to OMB for 
review, as required by the Paperwork Reduction Act (44 U.S.C. Chapter 
35). The Notice lists the following information: (1) The title of the 
information collection proposal; (2) the office of the agency to 
collect the information; (3) the OMB approval number, if applicable; 
(4) the description of the need for the information and its proposed 
use; (5) the agency form number, if applicable; (6) what members of the 
public will be affected by the proposal; (7) how frequently information 
submissions will be required; (8) an estimate of the total number of 
hours needed to prepare the information submission including number of 
respondents, frequency of response, and hours of response; (a) whether 
the proposal is new, an extension, reinstatement, or revision of an 
information collection requirement; and (10) the names and telephone 
numbers of an agency official familiar with the proposal and of the OMB 
Desk Officer for the Department.

    Authority: Section 3507 of the Paperwork Reduction Act of 1995, 
44 U.S.C. 35, as amended.

    Dated: June 29, 1999.
David S. Cristy,
Director, IRM Policy and Management Division.

    Title of Proposal: Section 8 Housing Quality Standards Mail Survey.
    Office: Policy Development and Research.
    OMB Approval Number: 2528-0170.
    Description of the need for the information and its proposed use: 
HUD recently developed and tested a cost-effective mail survey 
instrument for assessing resident satisfaction with, and rating of, 
housing units assisted through HUD programs. This survey, which elicits 
renters ratings of their housing, provided high response rates and high 
levels of agreement with independent condition ratings by professional 
inspectors. HUD plans to implement this survey as an ongoing tool to 
assess customer ratings of housing assisted through the Section 8 
Certificate and Voucher programs. For limited evaluative or comparison 
purposes, HUD may also use this survey to assess resident ratings of 
other Federal housing assistance programs. This survey will allow HUD 
to provide feedback to help local housing agencies improve their 
Section 8 programs, and it will help HUD to focus its monitoring and 
technical assistance resources where

[[Page 36711]]

program performance most needs improvement. It will provide HUD's 
policy, program, and budget managers with improved measures for 
tracking national housing conditions over time.
    Form Number: None.
    Respondents: Individuals or Households and State, Local, or Tribal 
Government.
    Frequency of Submission: Reporting and Other.
    Reporting Burden:

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                                      Number of                        Frequency of                       Hours per
                                     respondents           x             response            x             response            =          Burden  hours
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Survey...........................         187,000                                 1                              0.25                            46,725
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    Total Estimated Burden Hours: 46,725.
    Status: Reinstatement, with change.
    Contact: Laurent V. Hodes, HUD, (202) 708-5537, ext. 5736, Joseph 
F. Lackey, Jr., OMB, (202) 395-7316.

[FR Doc. 99-17223 Filed 7-6-99; 8:45 am]
BILLING CODE 4210-01-M