[Federal Register Volume 64, Number 104 (Tuesday, June 1, 1999)]
[Notices]
[Pages 29330-29331]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-13738]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-4441-N-26]


Notice of Submission of Proposed Information Collection to OMB; 
National Partnership for Reinventing Government Customer Satisfaction 
Survey

AGENCY: Office of the Chief Information Officer, HUD.

ACTION: Notice.

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SUMMARY: The proposed information collection requirement described 
below has been submitted to the Office of Management and Budget (OMB) 
for emergency review and approval, as required by the Paperwork 
Reduction Act. The Department is soliciting public comments on the 
subject proposal.

DATES: Comments Due Date: June 7, 1999.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments must be received within seven (7) days from the 
date of this Notice. Comments should refer to the proposal by name and 
should be sent to: Joseph F. Lackey, Jr., HUD Desk Officer, Office of 
Management and Budget, New Executive Office Building, Washington, DC 
20503.

FOR FURTHER INFORMATION CONTACT: Wayne Eddins, Reports Management 
Officer, Department of Housing and Urban Development, 451 Seventh 
Street, SW, Washington, DC 20410, telephone (202) 708-2374. This is not 
a toll-free number. Copies of available documents

[[Page 29331]]

submitted to OMB may be obtained from Mr. Eddins.

SUPPLEMENTARY INFORMATION: This Notice informs the public that the 
Department of Housing and Urban Development (HUD) has submitted to OMB, 
for emergency processing, an information collection package with 
respect to participation in the first-ever government-wide customer 
satisfaction survey to assess the progress made by federal agencies in 
improving customer service. This emergency processing is essential for 
the collection of information, as described below, to OMB for review, 
as required by the Paperwork Reduction Act (44 U.S.C. Chapter 35):
(1) Title of the Information Collection Proposal
    National Partnership for Reinventing Government Customer 
Satisfaction Survey. HUD is joining a number of other federal agencies 
to participate in this government-wide survey.
(2) Summary of the Collection of Information
    (a) Potential respondents will be asked to provide information 
regarding their assessment of HUD's performance in administering 
programmatic activities, as related to the Real Estate Assessment 
Center and the Section 8 Financial Management Center.
    (b) HUD's participation in this government-wide customer 
satisfaction survey will result in benchmarking that will allow the 
Department to compare its work against the ``best in the business.''
(3) Description of the Need for the Information and Its Proposed Use
    The information collection is essential so that HUD can establish 
benchmarking to improve its service to customers.
(4) Description of the Likely Respondents, Including the Estimated 
Number of Likely Respondents, and Proposed Frequency of Response to the 
Collection of Information
    The estimated number of respondents for all collections pertaining 
to this request is 1,000. The proposed frequency of the response to the 
collection of information is one-time.
(5) Estimate of the Total Reporting and Recordkeeping Burden That Will 
Result From the Collection of Information
    Number of respondents: 1,000.
    Total burden hours: 250.

    Authority: The Paperwork Reduction Act of 1995, 44 U.S.C. 
Chapter 35, as amended.

    Dated: May 25, 1999.
David S. Cristy,
Director, Information Technology Capital Planning Staff.
[FR Doc. 99-13738 Filed 5-28-99; 8:45 am]
BILLING CODE 4210-01-M