[Federal Register Volume 64, Number 2 (Tuesday, January 5, 1999)]
[Rules and Regulations]
[Pages 590-625]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-34151]



[[Page 589]]

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Part III





National Indian Gaming Commission





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25 CFR Part 542



Minimum Internal Control Standards; Final Rule

  Federal Register / Vol. 64, No. 2 / Tuesday, January 5, 1999 / Rules 
and Regulations  

[[Page 590]]



NATIONAL INDIAN GAMING COMMISSION

25 CFR Part 542

RIN 3141-AA11


Minimum Internal Control Standards

AGENCY: National Indian Gaming Commission.

ACTION: Final rule.

-----------------------------------------------------------------------

SUMMARY: Tribal casino operations are subject to risk of loss because 
of customer or employee access to cash and cash equivalents within a 
casino. The National Indian Gaming Commission (Commission) developed 
this rule to establish Minimum Internal Control Standards (MICS) to 
reduce that risk. This rule, among other things, contains standards and 
procedures that govern cash handling, documentation, game integrity, 
auditing, surveillance and exceptions.

DATES: Effective Date: February 4, 1999.
    Compliance Date: Tribal MICS must be developed by April 5, 1999.
    Gaming operations operating on or before March 31, 1999, must be in 
full compliance no later than August 3, 1999. Gaming operations which 
commence operation after March 31, 1999, must be in full compliance 
prior to commencement of operations.

FOR FURTHER INFORMATION CONTACT: Mai Dinh, National Indian Gaming 
Commission, 1441 L Street, NW, Suite 9100, Washington, D.C. 20005. 
Telephone: 202-632-7003.

SUPPLEMENTAL INFORMATION:

Introduction

    As the Commission continues to perform its oversight 
responsibilities for an expanded Indian gaming industry, it has 
perceived that the industry has in many respects matured, and has 
become considerably more diverse and complex than at the time the 
Commission was created in 1988.
    The vitality of the industry, and the confidence the gaming public 
placed in the integrity of play of the gaming offered is manifest by 
the growing patronage at tribal gaming facilities. The economic 
benefits brought to tribes by gaming is evidenced by the reduction, and 
in some cases elimination, of tribal unemployment on many reservations.
    Effective control of all gaming revenues and gaming resources is 
essential to their success, and to this end all gaming operations 
establish internal controls which specify and require procedures 
whereby there is monitoring, documentation and accounting of all of the 
gaming operations' activities.
    Gauging the sufficiency of the internal controls over the play of 
the games and the handling and accounting of the receipts and proceeds 
from the gaming at each tribal gaming operation has become increasingly 
challenging, as the diversity and complexity of the industry have 
increased. Gaming, by its nature, is a cash-intensive business, often 
involving large amounts of coins and currency. Preventing collusion, 
witnessing and documenting transactions and revenue flows, limiting 
access, controlling inventories, and auditing these activities are 
among tasks essential to provide adequate oversight of gaming 
activities.
    A need for a minimum level of control, to apply universally 
throughout the industry, was recognized by those within and without the 
Indian gaming community. The National Indian Gaming Association (NIGA) 
and the National Congress of American Indians (NCAI) created a task 
force, staffed by veteran tribal gaming attorneys, regulators, managers 
and auditors, to draft model internal control standards for tribal 
gaming operations. This effort was stimulated in part by legislative 
proposals which would have created a process whereby a federal 
regulatory body would review and adopt minimum internal control 
standards formulated and proposed by a tribal advisory group, which 
standards would then have applied to all tribal gaming operations.
    Taking its lead from these proposals and the efforts of the Indian 
gaming industry, the Commission examined the extent of its authority in 
this regard. The Commission wanted clearer objective standards by which 
it could require and measure the adequacy with which each gaming 
operation monitored and controlled the fairness of play of the gaming 
activities and the handling of the cash and proceeds produced by that 
activity. The Commission concluded that in furtherance of its role in 
providing regulation of tribal gaming adequate to shield it from 
organized crime and other corrupting influences, to ensure that the 
Indian tribes are the primary beneficiaries of the gaming operations, 
and to assure that gaming is conducted fairly and honestly by both the 
operators and players, the formulation and promulgation of minimum 
internal control standards governing tribal gaming were necessary and 
appropriate.

General Comments

    Commenters disagreed as to whether the Commission has the statutory 
authority to promulgate regulations on MICS. The Commission believes 
that it does have the authority to promulgate this final rule. In 25 
U.S.C. 2702, Congress declared that a purpose of IGRA is to shield 
Indian gaming from corrupting influences, to ensure that the tribes are 
the primary beneficiaries of the gaming and to assure that Indian 
gaming is fair and honest. That section also declares that the 
Commission was established to meet Congressional concerns about Indian 
gaming and to protect gaming as a means of generating tribal revenue. 
It has been argued that this section is general, conferring no 
substantive authority. In fact, it is reasonable to view this section 
as substantive authority for the promulgation of MICS, because those 
MICS provide the Commission with such a significant tool for achieving 
the stated purpose of IGRA.
    A commenter suggested that the Commission's authority to promulgate 
MICS also derives from the gaming ordinance requirements of 25 U.S.C. 
2710. The Commission agrees. The Chairman must approve tribal gaming 
ordinances for class II and class III gaming if those ordinances 
provide, inter alia: that net revenues from tribal gaming will be used 
only for specified purposes and that annual outside audits will be 
conducted and provided to the Commission. By giving the Commission a 
role in approving these provisions, Congress expressed its expectation 
that the Commission would bear some responsibility for ensuring that 
procedures adopted by the tribes would adequately protect the integrity 
of the revenue stream which underlies the audits and revenue allocation 
plans. Promulgation of MICS, for use by the tribes, is an appropriate 
mechanism for the Commission to use in carrying out its duties in this 
regard.
    Congress granted to the Commission broad authority and 
responsibility to exercise regulatory oversight over Indian gaming. 
Several IGRA provisions are concerned with the integrity of a gaming 
operation's handling of assets. These provisions include the annual 
audit requirements of 25 U.S.C. 2710(b)(2)(C), the fee assessments 
under 25 U.S.C. 2717, and self-regulation under 25 CFR 2710(c). 
Internal control standards are the mechanisms accepted by the industry 
to assure that integrity. Accordingly, the Commission's promulgation of 
MICS is consistent with its responsibilities as the federal regulator 
of Indian gaming.
    Several commenters suggested that the Commission develop separate 
MICS for Class II and Class III gaming. The Commission disagrees with 
this suggestion. These MICS are not written to address the 
classification of any particular game. Rather, these MICS are

[[Page 591]]

concerned with the control issues present in each type of game. 
Attempting to promulgate separate MICS may lead to confusion. One 
commenter suggested that the Commission promulgate regulations to 
classify games into Class II or Class III. The Commission is 
considering such regulations.
    Several commenters requested that the Commission make clear that 
the promulgation of this rule does not confer upon the states 
jurisdiction over class II gaming or any power or authority over class 
III gaming that is not already provided for in the Tribal-State 
compacts. The Commission agrees. These regulations should not be 
interpreted to mean that the states assume any authority or 
responsibility under these regulations. Section 542.4 has been modified 
to eliminate any confusion in this area.
    A few commenters asked the Commission to state clearly the 
enforcement mechanism and process for this rule. The Commission intends 
to work with the tribes and the gaming operations to attain compliance 
with these regulations through training and technical assistance. The 
Commission anticipates that most, if not all, tribes will be able to 
achieve compliance in the time provided. In those instances where a 
particular tribe or gaming operation is in substantial noncompliance 
and the Commission believes it necessary to bring an enforcement 
action, the Commission will follow the process provided for in 25 CFR 
Parts 573, 575 and 577.
    Several commenters stated that the cost of implementing various 
standards in the MICS will be high. The Commission acknowledges that 
some operations will have to purchase equipment and hire additional 
personnel. The Commission, however, believes that the benefit outweighs 
the cost of better security for the gaming operations and their patrons 
and an increased level of control.
    Several commenters made several suggestions that would modify the 
proposed rule to resemble their MICS or internal control system. While 
the Commission recognizes that tribes have invested much effort and 
time in developing their MICS and internal control systems, each gaming 
operation is unique and what is effective for one may not be effective 
for another. The Commission believes this final rule allows for the 
widest applicability under the circumstances.
    Several commenters stated that they use a computerized system for 
certain aspects of their internal control system rather than the manual 
system set forth in the proposed rule. The Commission recognizes that 
computerized systems are used in many internal control systems. 
Sections 542.5 to 542.13 permit the use of computerized systems if they 
provide at least the same degree of control as the manual system, and 
the tribes have approved the use of the system.
    Several commenters argue that fewer people are needed to perform 
certain functions (i.e., drop count or required signatures) than the 
number mandated by the proposed rule. The commenters also suggested 
that certain procedures such as audits be performed less frequently 
than the proposed rule required. The Commission believes that the 
number of people required for the various procedures and the frequency 
specified for in some procedures are essential to maintain the 
necessary degree of control. These requirements are generally the same 
as those adopted by Nevada and the National Indian Gaming Association.
    Several commenters noticed that the number of years that gaming 
operations are required to retain various documents varied throughout 
the proposed rule and questioned why there were differing requirements. 
Other commenters disagreed with the need to retain documents for as 
long as the MICS mandate. Gaming operations are currently required to 
retain all financial documents for five years pursuant to 25 CFR 
571.7(2)(c). Thus, the MICS have been modified to adopt a standard 
five-year retention period for all documents, reports and statements 
required to be retained.
    Several commenters suggested that the Commission develop accounting 
standards or suggested specific accounting standards. The Commission 
has decided not to promulgate accounting standards at this time. The 
Commission, however, will consider developing accounting standards in 
the near future.
    A few commenters suggested that the Commission develop standards 
for currency transactions. The United States Department of Treasury is 
the governmental agency with the authority to promulgate regulations 
governing currency transaction reporting. Tribes are required to 
develop standards that comply with the Department of Treasury's 
regulations, 31 CFR Part 103.
    The Commission received many comments which noted typographical or 
grammatical errors or suggested minor changes to clarify a sentence. 
Other comments also noted duplicate standards. The Commission made the 
necessary changes and deletions.
    A few commenters suggested that the Commission change the format or 
the organization of this rule. The Commission drafted this rule in 
accordance with the guidelines established by the Federal Register.
    The citations in this section of the preamble are from the proposed 
rule. In a few instances the citations have been changed in the final 
rule.

Section 542.2  Definitions

    Several commenters suggested changes to some definitions as well as 
additions and deletions to Sec. 542.2. The Commission carefully 
reviewed these comments and agreed with many of them and revised this 
section accordingly.
    The following definitions have been modified: ``Bank or bankroll''; 
``Drop in table games''; ``Earned and unearned take''; ``gaming machine 
pay table''; ``Hard drop summary report''; ``Internal audit''; ``Lammer 
button''; ``Marker transfer form''; ``Master game report sheet''; 
``Progressive jackpots''; ``Proposition players''; ``Wide area 
progressive gaming machine'': and ``Write.''
    The definitions for ``Bingo master card record'' and ``Post time in 
horse racing'' have been deleted. The definitions for ``Gross gaming 
revenue''; ``MICS''; and ``Post time in parimutuel racing'' have been 
added.
    The following definitions have been moved from section 542.12(v)(1) 
to this sections: ``Bank number''; ``Terminal number''; ``PIN''; 
``Machine payout form''; ``Adjustment form''; and ``Game server.''

Section 542.3  Compliance

    Several commenters believed that the time for tribes and gaming 
operations to come into compliance is too short and suggested that the 
Commission extend the time for compliance. While the Commission 
believes that the stated period is adequate for most tribes and gaming 
operations, the Commission understands that some tribes and gaming 
operations may need more time. Therefore, the Commission has modified 
542.3(a) to permit tribes to seek a six-month extension from the 
Commission for their gaming operations to achieve compliance.
    A commenter sought clarification of when new operations must be in 
compliance with these regulations. The Commission has added a new 
paragraph to address when gaming operations which open after the 
effective date of this rule must achieve compliance. Gaming operations 
which are operating on or before March 31, 1999, must be in compliance 
within the time

[[Page 592]]

requirements of this section. Gaming operations which open after March 
31, 1999, must be in full compliance with these regulations prior to 
commencing operations.
    Several commenters questioned the need for or the process involved 
in the evaluation requirement of 542.3(d). This evaluation by an 
independent certified public accountant is necessary to ensure that a 
gaming operation's internal control system has been properly 
implemented and is in compliance with tribal MICS. The report to the 
Commission is essential to the Commission's ability to fulfill its 
oversight responsibilities. This standard does not preclude the tribe 
from requiring that a copy of the report be sent to it or its tribal 
gaming commission in its tribal MICS. The Commission does not mandate 
the form of the report. However, the American Institue of Certified 
Public Accountants has issued professional literature which directs the 
accounting profession on the reporting formats to be used in conducting 
these tests. The Commission believes that a management letter would be 
an inappropriate report for communicating the results of such testing.
    This evaluation may and should be completed within the annual audit 
of the gaming operation. This standard does not require a separate 
audit of the gaming operation's internal control system. This 
requirement is similar to that of other gaming jurisdictions. The 
Commission intends to issue guidelines in the near future concerning 
this evaluation process.

Section 542.4  Tribal-State Compacts

    Some commenters wrote that this section was confusing and sought 
clarification. One commenter agreed with this section but suggested 
that the Commission give examples of when there is a direct conflict 
and when one standard is more stringent than another. This section 
addresses situations where a standard in these regulations differs from 
a standard in a Tribal-State compact. A direct conflict occurs when 
complying with a standard in this rule would result in noncompliance 
with a Tribal-State compact standard or vice versa. An example would be 
where the NIGC standard requires the use of different color paper and 
the Tribal-State compact requires the use of the same color paper. In 
this situation, the tribal MICS should require the use of same color 
paper because 542.4(b) dictates that the Tribal-State compact standard 
would prevail.
    When a standard in this rule is more stringent than a comparable 
Tribal-State compact standard, the tribal MICS should adopt the 
standard in this rule. Conversely, if a Tribal-State compact standard 
is more stringent than a comparable standard in this rule, the tribal 
MICS should adopt the Tribal-State compact standard. A standard is more 
stringent when it requires a higher degree of control. A gaming 
operation that complies with the more stringent standard would also be 
in compliance with the less stringent but comparable standard. An 
example of a standard being more stringent than another is when one 
standard requires that three persons be present for a procedure such as 
a soft count and the comparable standard requires only two persons be 
present for the same procedure. In this situation, the tribal MICS 
should require at least three persons be present for the procedure.

Section 542.5  Bingo

    One commenter stated that bingo does not have shifts. Some gaming 
operations with bingo do operate by shift. However, the Commission 
modified 542.5(a)(2)(ii) to reflect the applicability of shifts.
    One commenter believed that the bingo card inventory requirements 
of 542.5(d)(4) are too detailed. Given the nature and scope of bingo 
gaming operations, the Commission believes that detailed MICS are 
necessary. The Commission notes that these MICS are nearly identical to 
the latest version of the NIGA MICS.

Section 542.6  Pull Tabs

    A commenter sought clarification as to whether 542.6(d)(1) requires 
a person outside the bingo department. This depends on how the gaming 
operation is organized. This standard requires that the employee or 
employees who are responsible for the pull-tab inventories cannot be 
involved in the sale of pull-tabs but the employees can be in the same 
department.

Section 542.7  Card Games

    Several commenters argued that plastic cards should be permitted to 
remain in use for longer than seven days. The Commission agrees and a 
new standard has been added to permit plastic cards to remain in play 
for up to three months.
    The Commission received several comments which suggested that 
542.7(f) be modified to permit a gaming operation to withhold a 
commission or administrative fee. The Commission disagrees. Promotional 
pools, as opposed to player pools, are used to encourage the play of 
the game and should not be subject to an administrative fee.
    Another commenter suggested that this section should specifically 
address controls for fees that the player's pay to the house for the 
right to play at the non-banked tables. The Commission does not believe 
that there needs to be an additional standard. These fees should be 
controlled in a manner similar to other cash handling procedures.
    A commenter asked whether it is permissible to withhold a 
percentage of the amounts contributed to the pool, which would be used 
to seed the progressive pot after the jackpot has been hit. This would 
be permissible under these regulations.
    A commenter suggested modifying 542.7(f)(2) to require that the 
rules be conspicuously posted but not required to be able to be read 
from each table. The Commission agrees and has made the suggested 
modification.

Section 542.8  Manual Keno

    A commenter suggested that this section be deleted because no 
tribal gaming operation offers this game. The Commission disagrees. The 
Commission believes that some tribal casinos may be playing manual 
keno.
    A commenter sought clarification as to whether equipment 
maintenance employees are independent of keno personnel. Employees who 
are responsible for the maintenance of keno equipment must be 
independent of employees who operate the game. This section has been 
modified to clarify this issue.
    A commenter suggested that 542.8(b)(1)(ii) and (b)(2) seem to be in 
conflict as to a one person game. The Commission does not believe there 
is a conflict. A keno game may be operated by only one person if the 
total annual write does not exceed $500,000. Verification is separate 
from operation of the game. A gaming operation must have a second 
person to verify and regrade winning tickets if payouts exceed $100.00.

Section 542.9 Computerized Keno

    A commenter suggested that 542.9(d)(5) be modified so that review 
of videotapes is optional. The Commission disagrees. Because this 
standard concerns the review of past games to verify the winning of a 
large amount of money, the gaming operation must be able to review the 
videotape or film of the rabbit ears live. Review of the rabbit ears 
prior to the start of the game would not assist in the verification 
process.
    A commenter suggested that the dollar threshold in 542.8(h)(6) be 
raised

[[Page 593]]

to $50. Both Nevada and NIGA's MICS establish the threshold at $25.00. 
The Commission sees no reason to raise that threshold.

Section 542.10 Parimutuel Wagering

    A commenter suggested the Commission defer to Tribal-State compacts 
and state racing commissions in this area of gaming and delete this 
section. The Commission disagrees. The Commission believes that the 
MICS should address all areas of gaming encompassed in Indian gaming. 
Also, parimutuel wagering occurs across state lines but state 
commissions' jurisdiction is limited to their individual states. 
Therefore, these MICS are necessary to protect the integrity of the 
whole system. If there are any conflicts between these regulations and 
a Tribal-State compact, then the Tribal-State compact will prevail 
pursuant to 542.4.
    A commenter suggested that the phrase ``the alpha need not be used 
if the numeric series is not used during the business year'' be added 
to 542.10(a)(4)(i) and (b)(5). The Commission agrees and has modified 
this standard accordingly.
    A commenter questioned the difference between refunds and voided 
tickets in 542.10(e)(3)(vii). The difference is dependent on the type 
and nature of the system in use.
    A commenter asked whether 542.10(f)(5) requires an audit of all 
track commissions. This standard does not require an audit of all track 
commissions. This standard requires a gaming operation to audit only 
one track or event a day.

Section 542.11 Table Games

    A commenter suggested that this section should prohibit the 
practices of rim credit and call bets in tribal casinos. Another 
commenter suggested that the Commission should prohibit the acceptance 
of foreign currency in the pit. The Commission believes that each tribe 
should decide for itself whether it wishes to permit such practices 
depending on their own individual circumstances. Therefore, the 
Commission does not intend to prohibit these practices.
    A commenter suggested the Commission include a standard for counter 
checks in 542.11(b)(2). The issuance of counter checks is addressed in 
Sec. 542.13, Cage and Credit. The Commission believes that counter 
checks should not be issued at the table games but does not prohibit 
this practice.
    A commenter suggested that 542.11(b)(4) be revised to require the 
use of a computer system when issuing credit. The Commission will not 
mandate the use of computers in this instance but recognizes that 
computers do provide a level of control and encourages gaming 
operations to use them when appropriate.
    A commenter suggested that the dealer should not perform the 
procedure in 542.11(b)(12). The Commission disagrees. Both NIGA and 
Nevada's MICS require that lammer buttons are removed by the dealer, 
and the Commission sees no reason to modify the standard.
    A commenter suggested that 542.11(b)(24) require that markers be 
transferred via pneumatic tube or hand carried by a representative from 
the security department. The Commission will not mandate the method by 
which markers are transported to the cashier's cage other than that 
they be transported by an employee who is independent of the marker 
issuance and payment functions.
    A commenter suggested that checking a box on the fill and credit 
slip to distinguish the two should be adequate under 542.11(g)(6). The 
Commission disagrees. The reason why this standard mandates different 
color paper is that it enables people such as surveillance personnel to 
clearly distinguish between a fill and a credit which cannot be readily 
distinguished by checking a box.
    A commenter suggested that 542.11(g)(8) and (g)(18) define the 
runner as independent of the cage or pit because the runner is not 
independent of the transaction since they sign the fill/credit 
attesting to the accuracy of the moneys carried. The Commission agrees 
and has modified the standards accordingly.
    A commenter suggested that the Commission add a standard for ``pit 
banks.'' The Commission is not prepared to establish MICS for ``pit 
banks'' at this time.
    A commenter suggested that 542.11(g)(12) be modified to require one 
copy of the fill slip to be deposited in the drop box. The Commission 
agrees and has modified the standard accordingly.
    A commenter suggested a different standard when orders for credit 
are performed within a computerized system. The Commission agrees and 
has modified 542.11(g)(13) accordingly.
    A commenter questioned the need to count a table's inventory at the 
end of the gaming day, as required in 542.11(h)(i), if there is 
knowledge that the table will not open the next day. The Commission 
believes that it is necessary to count the table's inventory at the end 
of each shift to maintain a necessary degree of control.
    A commenter suggested that a cart for transporting drop boxes may 
not be needed for gaming operations with few tables. The Commission 
agrees and has modified the 542.11(h)(7)(iii) accordingly.
    A commenter suggested that 542.11(h)(8) should require that all 
tables have a drop box unless the chips are removed making the table 
inoperable. All tables are required to have drop boxes regardless of 
whether the chips have been removed. However, drop boxes do not 
necessarily need to be changed for tables not in use during a shift.
    A commenter suggested that the requirement in 542.11(i)(4) be 
changed to five days. The Commission disagrees. Four days are necessary 
to maintain the necessary degree of control.
    A commenter stated that 542.11(i)(10) should require that the count 
team have only one copy of fill/credit slips available to them, and 
this procedure should be performed by the accounting department. The 
Commission agrees and has deleted this standard.

Section 542.12  Gaming Machines

    A commenter believes that treating all par changes as a new machine 
may cause statistical and accounting havoc in some game operations and 
may create some conflicts. The Commission believes that it is necessary 
to require the gaming statistical report to reflect revised theoretical 
hold percentages as stated and compliance with the standards should not 
create a conflict.
    A commenter wrote that while the controls for wide area 
progressives are legally required for tribal casinos, the actual 
procedures and compliance are the responsibility of the vendor, not the 
casino. As the commenter agreed, these controls are the responsibility 
of the casino and therefore, the Commission concludes that the casino 
should be responsible for ensuring that the vendor is in compliance.
    A commenter suggested that 542.12(d)(6) should make clear that the 
Commission's access to casino documents does not create a basis for 
third parties to claim a right of access to casino documents. The 
Commission does not believe it necessary to address this issue in these 
regulations. The tribes may address this issue in their tribal MICS.
    A commenter suggested that 542.12(e)(4) should be revised to 
require that all variances be noted on the weigh/count and wrap 
reports, but to require an immediate investigation only if the variance 
exceeds a set figure. The Commission agrees and the standard has been 
changed.

[[Page 594]]

    Several commenters noted that while 542.12(e)(7) required 
independent testing of the weigh scale quarterly, 542.12(e)(13) 
required the testing to be done monthly. The Commission has eliminated 
542.12(e)(13). The test should be done quarterly.
    A commenter suggested that 542.12(e)(8) be modified to permit the 
testing of the weigh scale immediately before the weigh commences. The 
Commission disagrees because it believes it is necessary to perform 
this procedure during the gaming machine count.
    A commenter suggested that 542.12(e)(12) be deleted because it is 
cumbersome and serves no purpose. The Commission agrees and the 
standard has been deleted.
    A commenter suggested that 542.12(f) be modified to require that 
after count/wrap reconciliation by the identified persons, the revenue 
amount is posted to the cage/vault accountability. The commission 
agrees and the standard has been added.
    A commenter stated that the language in 542.12(f)(6) is in conflict 
with that in 542.12(f)(7) and is unnecessary with the exception of the 
requirement that the weigh tape be signed. The Commission does not 
agree that the language in the standards is in conflict. The standards 
are based on comparable standards widely used in industry MICS.
    A commenter suggested that the Commission prohibit transfers out of 
the count room during the count and wrap process in 542.12(f)(14). 
While prohibiting these transfers would result in tighter control, the 
Commission does not intend to prohibit them. However, this does not 
preclude tribes from prohibiting these transfers in their tribal MICS. 
Another commenter stated that requiring a form for transfers during the 
count that is different from the form used for other transfers will not 
enhance controls. The Commission does not agree. The standard included 
in the MICS is based on a similar standard in the MICS of other 
jurisdictions.
    A commenter stated that it should be the count team's, not the 
cashier's, responsibility to reconcile the wrap to the weigh/count in 
542.12(f)(17)(iv). The Commission disagrees. This requirement is to 
ensure the necessary degree of control.
    A commenter suggested that 542.12(f)(17)(vii) should be revised to 
require that all variances be noted on the weigh/count and wrap 
reports, but to require an immediate investigation only if the variance 
exceeds a set figure. The Commission agrees and has modified section 
542.12(e)(4) and has eliminated 542.12(f)(17(vii) from the MICS.
    A commenter suggested that 542.12(f)(28) require that the coin-in, 
coin-out, drop, and jackpot meter readings be recorded. Also, the 
commenter suggested that the meters should be required to be read each 
drop period, rather than monthly or weekly, to assure the highest level 
of integrity in the machines. While more frequent meter readings would 
result in a higher degree of control, the Commission is not prepared to 
impose a stricter requirement. However, this does not preclude the 
tribes from doing so in their tribal MICS.
    A commenter noted that 542.12(g)(6) does not state what constitutes 
an appropriate rotation and suggested that the Commission adopt 
language similar to that in 542.11(i)(4). The Commission agrees and the 
standard has been modified to include a specific rotation requirement.
    A commenter believes that the procedures in 542.12(i)(2) and (3) 
are only necessary if the gaming machine is not performing within the 
manufacturer's stated par range over the course of one year's 
operation. The Commission disagrees. These standards were developed 
based on a review of similar standards commonly used in the industry.
    A commenter suggested that the Commission mandate a specific 
percentage of gaming machines to be tested in 542.12(k)(1) rather than 
requiring an unspecified ``sample.'' The Commission believes that the 
tribes should mandate the specific sample size to meet the needs of 
their individual gaming operations. The sample size should be large 
enough to obtain an accurate representation.
    The Commission received several comments suggesting changes to 
542.12(k)(2). Others found this standard confusing when read with 
542.12(k)(3). The Commission evaluated 542.12(k)(2) and found that it 
may be confusing and unnecessary and has deleted it.
    A commenter suggested that the reports required in 542.12(l)(14) 
and 542.12(l)(17) could be integrated into one report. The commenter 
also suggested that additional reports should be required, such as a 
comparison of metered drop to actual drop and a comparison of metered 
jackpots to actual jackpots. The Commission believes that if the 
requirements of standards 542.12(l)(14) and (17) are met then the 
information required could be accumulated in one or two reports, 
although the standards call for different information requirements as 
to individual machines versus machine group denomination information. 
The MICS do not mandate the additional reports mentioned; however, the 
standards do not preclude an operation from performing the procedures 
mentioned.
    A commenter suggested that 542.12(l)(17) appears to be strictly a 
mathematical calculation without value. The Commission disagrees and 
believes the standard should be implemented as written. The standard is 
based on similar standards found in MICS from other jurisdictions.
    A commenter asked whether security needs to be present when the 
gaming machine department accesses the drop in 542.12(n)(3). This 
standard does not specifically address the presence of security. It 
does not, however, preclude the tribe or gaming operation from 
requiring the presence of security during this procedure.
    A commenter stated that the procedure in 542.12(o)(3) may be 
impossible to implement. The Commission disagrees. The standard is 
based upon currently used industry standards.
    A commenter suggested that a new standard be added to 542.12(o)(10) 
to identify the ordering and acceptance of keys and to require their 
transport to secured storage in a manner that provides for verification 
of their integrity. The Commission does not agree as the MICS are not 
designed to provide for this level of specificity in this area.
    A commenter suggested that the comparison in 542.12(r)(7) should be 
done on a per drop basis. The Commission believes that the standard 
requiring a weekly comparison of the bill-in meter reading to the total 
currency drop is adequate. This standard would not preclude comparisons 
to be made on a more frequent basis.
    A commenter asked whether 542.12(u)(3) applies only to slot systems 
with a data collection system. Other commenters made some suggestions 
to provide more latitude in the procedures and equipment involved in 
the validation of cash-out tickets. The standard applies to slot 
systems with or without data collection systems. The Commission 
believes the procedures and equipment mandated in this standard are 
necessary to maintain an adequate degree of control.
    A commenter stated that it is impossible to prevent completely the 
counterfeiting of cash-out tickets as required in 542.12(u)(9)(i). The 
Commission agrees that the prevention of counterfeiting may be 
impossible and as a result the standard has been

[[Page 595]]

modified to require the mitigation of the risk of counterfeiting.
    A commenter suggested that 542.12(v)(10)(iv) serves no useful 
purpose and should be eliminated. The Commission disagrees. The 
information in the payout form is necessary for cashless/coinless 
systems and should be readily available. These requirements apply only 
to coinless/cashless systems and not to traditional slot machines.
    Commenters noted that the industry does not generally provide 
``rules of the game'' brochures to patrons of gaming machines as 
required in 542.12(u)(11)(iv). The Commission agrees and the standard 
has been eliminated.
    A commenter suggested that the requirement for observers in 
542.12(v) be eliminated when a gaming operation utilizes ``Spintek'' 
and jackpot kiosks. The Commission disagrees and believes that 
observers are necessary to maintain an adequate degree of control.
    A commenter suggested that the Commission should provide a 
description of requirements in 542.12(v)(7)(iii) on how the liability 
account should be documented. The Commission believes that the control 
as written is adequate and provides a level of specificity which allows 
individual operators the latitude of determining how the liability 
account should be documented.
    A commenter stated that redemption of PIN cards in 542.12(v)(12) 
should be part of a gaming operation's policy and procedures and not a 
MICS. The Commission has modified the standard; however, the Commission 
believes the control procedure is necessary to protect the integrity of 
the system.

Section 542.13 Cage and Credit

    A commenter asked whether 542.13(h)(1) applies to even exchanges. 
Even exchanges including cash for cash and chips for cash transactions 
do not have to be documented unless required by the Bank Secrecy Act 
and its implementing regulations.

Section 542.14 Internal Audit

    Commenters suggested that it would be inappropriate for the 
internal auditing personnel to be employed by the gaming operation as 
required in 542.14(a)(1) when they may be reporting to an entity 
outside of the gaming operation. The Commission agrees and has modified 
this standard to provide more latitude in this requirement.
    A commenter stated that it is inappropriate for the internal audit 
personnel to report to an entity outside of the gaming operation. The 
commenter believed that to change the direct reporting lines of the 
internal audit personnel is to disregard the Institute of Internal 
Auditor Code of Ethics; namely, to exercise honesty, objectivity, and 
diligence in the performance of their duties and responsibilities. This 
Commission's intention is not to disregard an internal auditor's code 
of ethics. Rather, the Commission is recognizing that Indian gaming is 
unique and the MICS should accommodate differing tribal government 
structures when feasible.
    A commenter suggested that the requirement for reporting all 
instances of noncompliance should be changed to reporting only material 
instances. The Commission disagrees. In order to preserve an adequate 
system of checks and balances, documentation of all instances of 
noncompliance is necessary.
    A commenter suggested that 542.14(a) be amended to permit the use 
of independent accountants for performing the internal audit function. 
The Commission disagrees with the need to amend the language. The 
regulations do not prohibit the use of independent accountants from 
performing the internal audit functions. Therefore, a tribe may use 
independent accountants to perform internal audit functions. However, 
the same independent accountants should not perform the evaluation of 
the gaming operation's internal control system as required in 542.3(d).
    A commenter suggested that 542.14(e)(4) be eliminated because 
unannounced observations assume there is collusion and theft occurring 
and leads to a mistrustful work environment. The commenter also 
suggested that the internal audit or the independent accountant conduct 
unannounced observations only at the direction and approval of 
management and if they are necessary. The Commission disagrees. 
Unannounced observations are an integral part of internal auditing to 
ensure that proper procedures are being followed at all times. To 
subject such observations to the control of management will decrease 
the independence of internal audit.
    Commenters found 542.14(g) concerning the audit of purchasing 
contracts to be confusing and suggested that the standard be 
eliminated. The Commission agrees and has deleted the standard.

Section 542.15 Surveillance

    A commenter suggested that 542.15(b) be eliminated. The commenter 
also stated that 542.15(c) is too vague. The Commission disagrees. 
Section 542.12(b) helps assure that there is limited access to the 
surveillance room. Section 542.15(c) states the requirement but leaves 
the discretion to the tribes and the gaming operation as to how to 
fulfill the requirement.
    A commenter sought clarification as to the requirement of ``staffed 
for all shifts'' in 542.15(g). This standard requires that at least one 
person is present in the surveillance room at all times.
    A commenter stated that if the two cameras on the craps and 
roulette table are not on a split screen monitor they are hard to 
follow simultaneously and almost impossible to use as an exhibit in 
prosecution. Section 542.15(q), as written, does not specifically 
preclude usage of a split screen monitor as a result. It would appear 
usage of such technology would be allowable in accordance with this 
standard. The Commission, however, does not intend to mandate the use 
of split screen monitors at this time.
    A commenter suggested that 542.15(y)(2) be modified by requiring 
monitoring and recording of the table games drop box storage rack or 
area by either a dedicated camera or a motion detector activated camera 
during the count only. The Commission disagrees and believes that the 
table games drop box storage rack area should be monitored and recorded 
at all times and not just during the count.

Section 542.16 Electronic Data Processing

    Several commenters sought clarification of the application of the 
requirements of 542.16(a)(1). They asked whether all vendor contracts 
or just contracts concerning electronic data processing need to be in 
compliance with the MICS. Other commenters stated that the tribes and 
gaming operations do not control vendors and would not be able to 
require vendors to comply. They suggested that the Commission should 
eliminate this requirement. Other commenters suggested that this 
requirement should only apply to new contracts and should apply only to 
gaming or gaming-related software and not to personal computers. This 
standard applies only to vendor contracts concerning electronic data 
processing. The Commission believes that this standard is necessary to 
achieve the necessary degree of control. However, the Commission agrees 
that these standards should apply only to new purchases and to gaming 
and gaming-related software and not to personal computers.
    A commenter sought clarification as to how long the disks must be 
retained in 542.16(d). The commenter also asked

[[Page 596]]

how long a document must be retained once it is scanned into a WORM 
optical disk. Paragraph 542.16(d)(6) has been added to require 
retention of the disks for at least five years. The Commission has also 
added paragraph 542.16(d)(7) to require retention of the original 
documents for at least one year after they have been scanned to disk.

Section 542.17  Complimentary Services or Items

    Several commenters stated that these regulations should not include 
MICS for complimentary items because they are not gaming and suggested 
deleting this section and all references to complimentary items in 
other sections. The Commission disagrees. Complimentary items are 
gaming related because they are used to attract new patrons, retain 
existing patrons and reward frequent patrons. Complimentary items 
affect gaming revenues directly or indirectly and abuse of the system 
would expose the gaming operation to high risk of loss.
    A commenter suggested that the threshold in 542.17(b) be raised to 
$50. Another commenter suggested that the threshold should be raised to 
$25,000. The Commission raised the threshold to $50 but to establish 
the reporting threshold at $25,000 would make it difficult for 
management or the tribe to detect potential abuses of the complimentary 
system.
    A commenter suggested that regulatory bodies (other than the 
tribe's) such as the Commission should not have access to the 
information in this section. The Commission disagrees. The Commission 
needs access to the information to fulfill its regulatory oversight 
responsibility.

Section 542.18  Variances

    Several commenters suggested that the Commission permit Tier B and 
C gaming operations to request and obtain variances to ensure 
flexibility in these regulations. The Commission agrees and had 
modified this section to enable these gaming operations to seek 
variances.
    Commenters suggested that it is inappropriate to permit gaming 
operations to apply directly to the Commission for a variance. They 
believe that the implementation and enforcement of these regulations 
should be through a government-to-government relationship. The 
Commission agrees and has deleted 542.18(d). However, variances will 
only be granted in extraordinary circumstances and after careful 
review. The Commission believes that most tribes should be able to 
comply fully with the standards in this rule.
    Commenters suggested that the Commission establish a time period by 
which the Commission would make a decision on the requests for 
variances. Other commenters suggested that the Commission establish an 
appeal process for denials of requests. The Commission does not intend 
to set a time period or allow for appeals.

Section 542.19  Charitable Bingo Operation

    A commenter supported the exemption for charitable bingo operations 
because they should be allowed to continue without complying with the 
rigorous standards of high-stakes tribal casino bingo.

Regulatory Matters

Regulatory Flexibility Act

    This rule will not have a significant economic impact on a 
substantial number of small entities under the Regulatory Flexibility 
Act, 5 U.S.C. 601, et seq. Because many tribes already have MICS that 
are nearly as stringent, as stringent as or more stringent than those 
required by this proposed rule, it will not impose substantive 
requirements that could be deemed as impacts within the scope of the 
Act.

Paperwork Reduction Act

    On October 17, 1998, the Commission received notice from the Office 
of Management and Budget (OMB) of its approval of the Commission's 
information collection system. The OMB control number is 3141-0009. The 
approval expires on October 31, 2001.

National Environmental Policy Act

    The Commission has determined that this rule does not constitute a 
major Federal action significantly affecting the quality of the human 
environment and that no detailed statement is required pursuant to the 
National Environment Policy Act of 1969.

List of Subjects in 25 CFR Part 542

    Accounting, Auditing, Gambling, Indian-lands, Indian-tribal 
government, Reporting and recordkeeping requirements.

    For reasons stated in the preamble, the National Indian Gaming 
Commission adds 25 CFR Part 542 to read as follows:

PART 542--MINIMUM INTERNAL CONTROL STANDARDS

Sec.
542.1  What does this part cover?
542.2  What are the definitions for this part?
542.3  How do I comply with this part?
542.4  How do these regulations affect minimum internal control 
standards established in a Tribal-State compact?
542.5  What are the minimum internal control standards for bingo?
542.6  What are the minimum internal control standards for pull 
tabs?
542.7  What are the minimum internal control standards for card 
games?
542.8  What are the minimum internal control standards for manual 
keno?
542.9  What are the minimum internal control standards for 
computerized keno?
542.10  What are the minimum internal control standards for pari-
mutuel wagering?
542.11  What are the minimum internal control standards for table 
games?
542.12  What are the minimum internal control standards for gaming 
machines?
542.13  What are the minimum internal control standards for cage and 
credit?
542.14  What are the minimum internal control standards for internal 
audit?
542.15  What are the minimum internal control standards for 
surveillance?
542.16  What are the minimum internal control standards for 
electronic data processing?
542.17  What are the minimum internal control standards for 
complimentary services or items?
542.18  Who may apply for a variance and how do I apply for one?
542.19  Does this part apply to charitable bingo operations?

    Authority: 25 U.S.C. 2702, 2710 and 2717.


Sec. 542.1  What does this part cover?

    This part establishes the minimum internal control standards for 
gaming operations on Indian land.


Sec. 542.2  What are the definitions for this part?

    (a) The definitions in this section shall apply to all sections of 
this part unless otherwise noted.
    (b) Definitions.
    Accountability means all items of currency, chips, coins, tokens, 
receivables, and customer deposits constituting the total amount for 
which the bankroll custodian is responsible at a given time.
    Accumulated credit payout means credit earned in a gaming machine 
that is paid to a customer manually in lieu of a machine payout.
    Actual hold percentage means the percentage calculated by dividing 
the win by the drop or coin-in. Can be calculated for individual tables 
or slot machines, type of table games or slot machines on a per day or 
cumulative basis.
    Adjustment form means a document used to describe and identify any 
change to player's account balance not generated directly by player 
gaming activity.

[[Page 597]]

    AICPA means the American Institute of Certified Public Accountants.
    Bank or bankroll means the inventory of currency, coins, chips, 
checks, tokens, receivables, and customer deposits in the cage, pit 
area, gaming booths, and on the playing tables and cash in bank which 
is used to make change, pay winnings, bets, and pay gaming machine 
jackpots.
    Bank number means a unique number assigned to identify a network of 
player terminals.
    Betting station means the area designated in a race book that 
accepts and pays winning bets.
    Betting ticket means a printed, serially numbered form used to 
record the event upon which a wager is made, the amount and date of the 
wager, and sometimes the line or spread (odds).
    Bill validator (or currency acceptor) means a device that accepts 
and reads currency by denomination in order to accurately register 
customer credits at a gaming machine.
    Boxman means the first-level supervisor who is responsible for 
directly participating in and supervising the operation and conduct of 
the craps game.
    Breakage means the difference between actual bet amounts paid out 
by a race track to bettors and amounts won due to bet payments being 
rounded up or down. For example a winning bet that should pay $4.25 may 
be actually paid at $4.20 due to rounding.
    Cage means a secure work area within the gaming operation for 
cashiers and a storage area for the gaming operation bankroll.
    Cage accountability form means an itemized list of the components 
that make up the cage accountability.
    Cage credit means advances in the form of cash or gaming chips made 
to customers at the cage. Documented by the players signing an IOU or a 
marker similar to a counter check.
    Cage marker forms means a document, usually signed by the customer 
evidencing an extension of credit at the cage to the customer by the 
gaming operation.
    Calibration module means the section of a weigh scale used to set 
the scale to a specific amount or number of coins to be counted.
    Call bets means a wager made without money or chips, reserved for a 
known patron and includes marked bets (which are supplemental bets made 
during a hand of play). For the purpose of settling a call bet, a hand 
of play in craps is defined as a natural winner (e.g., seven or eleven 
on the come-out roll), a natural loser (e.g., a two, three or twelve on 
the come-out roll), a seven-out, or the player making his point, 
whichever comes first.
    Card games means a game in which the gaming operation is not party 
to wagers and from which the gaming operation receives compensation in 
the form of a rake-off, a time buy-in, or other fee or payment from a 
player for the privilege of playing.
    Card room bank means the operating fund assigned to the card room 
or main card room bank.
    Cash-out ticket means an instrument of value generated by a gaming 
machine representing a monetary amount owed to a customer at a specific 
gaming machine. This investment may be wagered at other machines by 
depositing the cash-out ticket in the machine document acceptor.
    Change ticket means an instrument of value automatically generated 
when a cash-out ticket includes change that cannot be wagered on a 
$1.00 and higher denomination machine. This instrument may be wagered 
at a lower denomination machine by depositing it in the machine 
document acceptor.
    Chip tray means container located on gaming tables where chips are 
stored that are used in the game.
    Chips mean money substitutes, in various denominations, issued by a 
gaming establishment and used for wagering.
    Coin in meter means the meter that displays the total amount 
wagered in a gaming machine which includes coins-in and credits played.
    Coin room inventory means coins and tokens stored in the coin room 
that are generally used for gaming machine department operation.
    Coin room vault means an area where coins and tokens used in the 
gaming machine department operation are stored.
    Complementaries or comps means promotional allowances to customers.
    Count means the total funds counted for a particular game, coin-
operated gaming device, shift, or other period.
    Count room means a room where the coin and cash drop from gaming 
machines, table games or other games are transported to and counted.
    Counter check means a form provided by the gaming operation for the 
customer to use in lieu of a personal check.
    Credit means the right granted by a gaming operation to a patron to 
defer payment of debt or to incur debt and defer its payment.
    Credit limit means the maximum dollar amount of credit assigned to 
a customer by the gaming operation.
    Credit slip means a form used to record either:
    (1) The return of chips from a gaming table to the cage; or
    (2) The transfer of IOUs, markers, or negotiable checks from a 
gaming table to a cage or bankroll.
    Currency acceptor (also known as a bill validator or bill changer), 
means the device that accepts and reads currency by denomination in 
order to accurately register customer credits at a gaming machine.
    Currency acceptor drop means cash contained in currency acceptor 
drop boxes.
    Currency acceptor drop box, also known as a cash storage box, means 
box attached to currency acceptors used to contain currency received by 
currency acceptors.
    Currency acceptor drop box release key means the key used to 
release currency acceptor drop box from currency acceptor device.
    Currency acceptor drop storage rack key means the key used to 
release currency acceptor drop boxes from the storage rack.
    Customer deposits means the amounts placed with a cage cashier by 
customers for the customers' use at a future time.
    Deal-in pull tabs games means the numerical sequence of all pull 
tabs in a specific pull tab game that are sold or available for sale to 
patrons.
    Dealer/boxman means an employee who operates a game, individually 
or as a part of a crew, administering house rules and making payoffs.
    Deskman means a person who authorizes payment of winning tickets 
and verifies pay-outs for keno games.
    Document acceptor is the device integrated into each gaming machine 
that reads bar codes on coupons and cash-out tickets.
    Draw ticket means a blank keno ticket whose numbers are punched out 
when balls are drawn for the game. Used to verify winning tickets.
    Drop box means a locked container affixed to the gaming table into 
which the drop is placed. The game type, table number, and shift are 
indicated on the box.
    Drop box contents keys means the key used to open drop boxes.
    Drop box release keys means the key used to release drop boxes from 
tables.
    Drop box storage rack keys means the key used to release drop boxes 
from the storage rack.
    Drop bucket means a container located in the drop cabinet (or in a 
secured portion of the gaming machine in coinless/cashless 
configurations) for the purpose of collecting coins, tokens, cash-out 
tickets and coupons from the gaming machine.
    Drop cabinet is the wooden or metal base of the gaming machine 
which

[[Page 598]]

contains the gaming machine drop bucket.
    Drop (for table games) means the total amount of cash and chips 
contained in the drop box, plus the amount of credit issued at the 
table; drop (for gaming machines) means the total amount of money, 
cash-out tickets or coupons removed from the drop bucket or currency 
acceptor.
    Earned and unearned take means race bets taken on present and 
future race events. Earned take means bets received on current or 
present events. Unearned take means bets taken on future race events.
    EPROM means erasable programmable read-only memory.
    Fill means a transaction whereby a supply of chips or coins and 
tokens is transferred from a bankroll to a table game, coin-operated 
gaming device, bingo or keno department.
    Fill slip means a document evidencing a fill.
    Flare means the information sheet provided by the manufacturer that 
sets forth the rules at a particular game of breakopen tickets and that 
is associated with a specific deal of breakopen tickets. The flare 
shall contain the following information:
    (1) Name of the game;
    (2) Manufacturer name or manufacturer's logo;
    (3) Ticket count; and
    (4) Prize structure, which shall include the number of winning 
breakopen tickets by denomination, with their respective winning 
symbols, numbers or both.
    Floor pars means the sum of the theoretical hold percentages of all 
machines within a gaming machine denomination weighted by the coin-in 
contribution.
    Future wagers means bets on races to be run in the future (e.g., 
Kentucky Derby).
    Game openers and closers means the form used by gaming operation 
supervisory personnel to document the inventory of chips, coins and 
tokens on a table at the beginning and ending of a shift.
    Game server means an electronic selection device, utilizing a 
random number generator.
    Gaming machine means an electronic or electromechanical machine 
which contains a microprocessor with random number generator capability 
which allows a player to play games of chance, some of which may be 
affected by skill, which machine is activated by the insertion of a 
coin, token or currency, or by the use of a credit, and which awards 
game credits, cash, tokens, or replays, or a written statement of the 
player's accumulated credits, which written statements are redeemable 
for cash.
    Gaming machine analysis report means a report prepared that 
compares theoretical to actual hold by a gaming machine on a monthly or 
other periodic basis.
    Gaming machine bill-in meter means a meter included on a gaming 
machine that accepts currency that tracks the number of bills put in 
the machine.
    Gaming machine booths and change banks means a booth or small cage 
in the gaming machine area used to provide change to players, store 
change aprons and extra coin, and account for jackpot and other 
payouts.
    Gaming machine count means the total amount of coins and tokens 
removed from a gaming machine drop bucket or bag. The amount counted is 
entered on the Gaming Machine Count Sheet and is considered the drop. 
Also, the procedure of counting the coins and tokens or the process of 
verifying gaming machine coin and token inventory.
    Gaming machine count team means personnel that perform count of the 
gaming machine drop.
    Gaming machine credit-in meter means a meter that records the 
amount wagered as a result of credits played.
    Gaming machine drop cabinet means the stand that contains the drop 
bucket.
    Gaming machine fill means the coins or tokens placed in a hopper.
    Gaming machine fill and payout sheet means a list of the gaming 
machine fills and gaming machine payouts.
    Gaming machine game mix means the type and number of games in a 
multiple game machine.
    Gaming machine hopper loads means coins or tokens stored within a 
gaming machine used to make payments.
    Gaming machine monitoring system means a system used by a gaming 
operation to monitor gaming machine meter reading activity on an online 
basis.
    Gaming machine pay table means the reel strip combinations 
illustrated on the face of the gaming machine that can identify payouts 
of designated coin amounts.
    Gaming machine weigh/count and wrap means the comparison of the 
weighed gaming machine drop to counted and wrapped coin.
    Gaming operation accounts receivable (for gaming operation credit) 
means credit extended to gaming operation patrons in the form of 
markers, returned checks or other credit instruments that have not been 
repaid.
    Gross gaming revenue means annual total amount of money wagered on 
Class II and Class III games and admission fees (including table or 
card fees), less any amounts paid out as prizes or paid for prizes 
awarded.
    Hold means the relationship of win to coin-in for gaming machines 
and win to drop for table games.
    Hub means the person or entity that is licensed to provide the 
operator of a race book information related to horse racing which is 
used to determine winners of races or payoffs on wagers accepted by the 
race book.
    Inside ticket means a keno ticket retained by the house, showing 
the customers' selection of numbers, amount wagered, and number of 
games wagered.
    Internal audit means individuals who perform an audit function of a 
gaming operation that are independent of the department subject to 
audit. Independence is obtained through the organizational reporting 
relationship as the internal audit department shall not report to 
management of the gaming operation. Internal audit activities should be 
conducted in a manner that permits objective evaluation of areas 
examined. Results of audits are generally communicated to management. 
Audit exceptions generally require follow-up. Internal audit personnel 
may provide audit coverage to more than one operation within a tribe's 
gaming operation holdings.
    Issue slip means a copy of a credit instrument that is retained for 
numerical sequence control purposes.
    Jackpot payout means the portion of a jackpot paid by gaming 
machine personnel. The amount is usually determined as the difference 
between the total posted jackpot amount and the coins paid out by the 
machine. May also be the total amount of the jackpot.
    Jackpot payout slip means a form on which the amount of a jackpot 
paid by gaming machine personnel is recorded.
    Keno locked box copy or restricted copy means copies of Keno 
tickets that are created for written tickets that cannot be accessed by 
Keno personnel.
    Keno multi race or game ticket means a keno ticket that is played 
in multiple games.
    Keno outstations means areas other than the main keno area where 
bets may be placed and tickets paid.
    Lammer button means a type of chip that is placed on a gaming table 
to indicate that the amount of chips designated thereon has been given 
to the customer for wagering on credit prior to completion of the 
credit instrument. Lammer button may also mean a type of chip used to 
evidence transfers between table banks and card room banks.

[[Page 599]]

    Machine payout form means a document used to log all progressive 
jackpots and amounts won greater than $1,200.
    Main card room bank means a fund of currency, coin, and chips used 
primarily for poker and pan card game areas. Used to make even money 
transfers between various games as needed. May be used similarly in 
other areas of the gaming operation.
    Marker means a document, usually signed by the customer, evidencing 
an extension of credit to him by the gaming operation.
    Marker credit play means that players are allowed to purchase chips 
using credit in the form of a marker.
    Marker inventory form means a form maintained at table games or in 
the gaming operation pit that are used to track marker inventories at 
the individual table or pit.
    Marker issue slip means the copy of an original marker that is 
inserted in the table drop box at the time credit is extended.
    Marker payment slip means the copy of the original marker used to 
document customer marker payment transactions. The payment slip is 
inserted in the table drop box if the marker is paid in the pit or 
attached to the original marker until the marker is paid.
    Marker transfer form means a form used to document transfers of 
markers from the pit to the cage.
    Master credit record means a form to record the date, time, shift, 
game, table, amount of credit given, and the signatures or initials of 
the individuals extending the credit.
    Master game program number means the game program number listed on 
a gaming machine EPROM.
    Master game report sheet means a form used to record, by shift and 
day, each table game's winnings and losses. This form reflects the 
opening and closing table inventories, the fills and credits, and the 
drop and win.
    Mechanical coin counter means a device used to count coins that may 
be used in addition to or in lieu of a coin weigh scale.
    Meter means an electronic (soft) or mechanical (hard) apparatus in 
a gaming machine. May record the number of coins wagered, the number of 
coins dropped, the number of times the handle was pulled, or the number 
of coins paid out to winning players.
    Metered count machine means a device used in a coin room to count 
coin.
    MICS means minimum internal control standards.
    Multi-game machines means a gaming machine that includes more than 
one type of game option.
    Name credit instruments means personal checks, payroll checks, 
counter checks, hold checks, travelers checks or other similar 
instruments that are accepted in the pit as a form of credit issuance 
to a player.
    Order for credit means a form that is used to request the transfer 
of chips or markers from a table to the cage. The order precedes the 
actual transfer transaction which is documented on a credit slip.
    Outs means winning race book tickets that have not been paid at the 
end of a shift.
    Outside ticket means a keno ticket given to a customer as a 
receipt, with the customer's selection of numbers, number of games 
wagered, game numbers, and the amount wagered marked on the ticket.
    Par percentage means the percentage of each dollar wagered that the 
house wins (i.e., gaming operation advantage).
    Par sheet means a specification sheet for a gaming machine that 
provides machine hold percentage, model number, hit frequency, reel 
combination, number of reels, number of coins that can be accepted and 
reel strip listing.
    Pari-mutuel book means a race book that accepts pari-mutual wagers 
on horse races, jai-alai, greyhound and harness racing.
    Pari-mutuel wagering means a system of wagering on horse races, 
jai-alai, greyhound and harness racing, where the winners divide the 
total amount wagered, net of commissions and operating expenses, 
proportionate to the individual amount wagered.
    Payment slip means that part of a marker form on which customer 
payments are recorded.
    PIN means personal identification number selected by player and 
used to access player's account.
    Pit podium means stand located in the middle of the tables used as 
a work space and record storage area for gaming operation supervisory 
personnel.
    Pit repayment means a customer's repayment of credit at a table.
    Pit supervisor means the employee who supervises all games in a 
pit.
    Player tracking system means a system typically used in gaming 
machine departments that can record the gaming machine play of 
individual patrons.
    Post time in pari-mutuel wagering means the time when the track 
stops accepting bets in accordance with rules and regulations of the 
applicable jurisdiction.
    Primary and secondary jackpots means promotional pools offered at 
certain card games that can be won in addition to the primary pot.
    Progressive gaming machine means a gaming machine, with a payoff 
indicator, in which the payoff increases as it is played (i.e., 
deferred payout). The payoff amount is accumulated, displayed on a 
machine and will remain until a player lines up the jackpot symbols 
that result in the progressive amount being paid.
    Progressive jackpots means deferred payout from a progressive 
gaming machine.
    Progressive table game means table games that offer progressive 
jackpots.
    Promotional payouts are generally personal property or awards given 
to players by the gaming operation as an inducement to play. Promotions 
vary but a promotion example might be a program developed where a 
player receives a form of personal property based on the number of 
games or sessions played.
    Promotional progressive pots/pools means funds contributed to a 
table game by and for the benefit of players. Funds are distributed to 
players based on a predetermined event.
    Proposition players means a person paid a fixed sum by the gaming 
operation for the specific purpose of playing in a card game. A 
proposition player makes wages with his own funds, retains his 
winnings, and absorbs his losses.
    Rabbit ears means a device, generally V-shaped, that holds the 
numbered balls selected during a keno or bingo game so that the numbers 
are visible to players and employees.
    Rake means a commission charged by the house for maintaining or 
dealing a game such as poker.
    Rake circle means the area of a table where rake is placed.
    Random number generator means a device that generates numbers in 
the absence of a pattern. May be used to determine numbers selected in 
various games such as keno and bingo. Also commonly used in gaming 
machines to generate game outcome.
    Reel symbols means symbols listed on reel strips of gaming 
machines.
    Rim credit means extensions of credit that are not evidenced by the 
immediate preparation of a marker and does not include call bets.
    Runner means a gaming employee who transports chips/cash to and 
from a gaming table to a cashier.
    Screen Automated Machine or SAM means an automated terminal used in 
some race books to accept wagers. SAM's also pay winning tickets in the

[[Page 600]]

form of a voucher which is redeemable for cash at the race book.
    Shift means any time period designated by management up to 24 
hours.
    Shill or game starter means an employee financed by the house and 
acting as a player for the purpose of starting or maintaining a 
sufficient number of players in a game.
    Short pay means a payoff from a coin-operated gaming device that is 
less than the listed amount.
    Sleeper means a winning keno ticket not presented for payment or a 
winning bet left on the table through a player's forgetfulness.
    Soft count means the count of the contents in a drop box or 
currency acceptor.
    Table bank par means the chip imprest amount at which a table bank 
is maintained.
    Table chip tray means a container used to hold tokens, coins and 
chips at a gaming table.
    Table games means games that are banked by the house or a pool 
whereby the house or the pool pays all winning bets and collects from 
all losing bets.
    Table inventory means the total coins, chips, and markers at a 
table.
    Table opener and closer means the document where chips and funds 
held at a table are recorded when a table inventory is taken. Also 
known as table inventory form.
    Take and total take means the amount of a bet or bets taken in by a 
pari mutual race book.
    Terminal number means a unique number assigned to identify a single 
player terminal in the gaming operation.
    Theoretical hold means the intended hold percentage or win of an 
individual coin-operated gaming machine as computed by reference to its 
payout schedule and reel strip settings or EPROM.
    Theoretical hold worksheet means a worksheet provided by the 
manufacturer for all gaming machines which indicate the theoretical 
percentages that the gaming machine should hold based on adequate 
levels of coin-in. The worksheet also indicates the reel strip 
settings, number of coins that may be played, the payout schedule, the 
number of reels and other information descriptive of the particular 
type of gaming machine.
    Tier A means gaming operations with annual gross gaming revenues of 
no more than $3 million.
    Tier B means gaming operations with annual gross gaming revenues of 
more than $3 million but not more than $10 million.
    Tier C means gaming operations with annual gross gaming revenues of 
more than $10 million.
    Tokens means a coinlike money substitute, in various denominations, 
used for gambling transactions.
    Total take means the total amount of funds bet by a customer on a 
specific race book ticket.
    Vault means a secure area within the gaming operation where tokens, 
checks, currency, coins, and chips are stored.
    Weigh count means the value of coins and currency counted by a 
weigh machine.
    Weigh scale calibration module means the device used to adjust a 
coin weigh scale.
    Weigh scale interface means a communication device between the 
weigh scale used to calculate the amount of funds included in drop 
buckets and the computer system used to record the weigh data.
    Weigh tape means the tape where weighed coin is recorded.
    Wide area progressive gaming machine means a progressive gaming 
machine that makes deferred payouts where individual machines are 
linked to machines in other operations and all the machines affect the 
progressive amount. As a coin is inserted into a single machine, the 
progressive meter on all of the linked machines increases.
    Win means the net win resulting from all gaming activities. Net win 
results from deducting all gaming losses from all wins prior to 
considering associated operating expenses.
    Win to write hold percentage means bingo or Keno win divided by 
write to determine hold percentage.
    Wrap means the procedure of wrapping coins. May also refer to the 
total amount or value of the wrapped coins.
    Write means the total amount wagered in keno, and race and sports 
book operations.
    Writer means an employee who writes keno or race and sports book 
tickets. A keno writer usually also makes payouts.
    Writer machine means a locked device used to prepare keno or race 
and sports book tickets.


Sec. 542.3  How do I comply with this part?

    (a) Within six months of February 4, 1999, each tribe or its 
designated tribal governmental body or agency shall establish by 
regulation and implement tribal minimum internal control standards 
which shall:
    (1) Be at least as stringent as those set forth in this part;
    (2) Contain standards for currency transaction reporting that 
comply with 31 CFR part 103;
    (3) Establish standards for games which are not addressed in this 
part; and
    (4) Establish a deadline, which shall not exceed twelve months from 
February 4, 1999, by which a gaming operation must come into compliance 
with the tribal minimum internal control standards. However, the tribe 
may extend the deadline by an additional six months if:
    (i) The tribe submits a written request to the Commission to extend 
the deadline no later than two weeks prior to the expiration of the 
initial six month period;
    (ii) The request includes an explanation of why the gaming 
operation cannot come into compliance within the initial six month 
period; and
    (iii) The tribe has not received written notification from the 
Commission denying the request within two weeks following submission of 
the request.
    (5) All gaming operations that are operating on or before March 31, 
1999, shall comply with this part within the time requirements 
established in this paragraph. All gaming operations which commence 
operations after March 31, 1999, shall comply with this part prior to 
commencement of operations.
    (b) Tribal regulations promulgated pursuant to this section shall 
not be required to be submitted to the Commission pursuant to 25 CFR 
522.3 (b).
    (c) Each gaming operation shall develop and implement an internal 
control system that, at a minimum, complies with the tribal minimum 
internal control standards.
    (d) The independent certified public accountant (CPA) shall perform 
procedures to verify that the gaming operation's internal control 
system (ICS) is in substantial compliance with the tribal MICS by 
comparing the gaming operation's ICS to the tribal MICS. The CPA shall 
also perform procedures to verify, on a test basis, that the gaming 
operation has implemented and is in substantial compliance with its 
ICS. The procedures may be performed in conjunction with the annual 
audit. The CPA shall prepare a report of the findings for the tribe and 
management. The tribe shall submit a copy of the report to the 
Commission within 120 days of the gaming operation's fiscal year end.


Sec. 542.4  How do these regulations affect minimum internal control 
standards established in a Tribal-State compact?

    (a) If an internal control standard or a requirement set forth in 
this part is more stringent than an internal control standard 
established in a Tribal-State

[[Page 601]]

compact, then the internal control standard or requirement set forth in 
this part shall prevail. If a standard in a Tribal-State compact is 
more stringent than a standard set forth in this part, then the Tribal-
State compact standard shall prevail.
    (b) If there is a direct conflict between an internal control 
standard established in a Tribal-State compact and a standard or 
requirement set forth in this part, then the internal control standard 
established in a Tribal-State compact shall prevail.
    (c) Nothing in this part shall grant to a state jurisdiction in 
class II gaming or extend a state's jurisdiction in class III gaming.


Sec. 542.5  What are the minimum internal control standards for bingo?

    (a) Game play standards. (1) The functions of seller and payout 
verifier shall be segregated. Employees who sell cards on the floor 
shall not verify payouts with cards in their possession. Floor clerks 
who sell cards on the floor are permitted to announce the serial 
numbers of winning cards.
    (2) All sales of bingo cards shall be documented by recording at 
least the following:
    (i) Date;
    (ii) Shift (if applicable);
    (iii) Session (if applicable);
    (iv) Dollar amount;
    (v) Signature or initials of at least one seller (if manually 
documented); and
    (vi) Signature or initials of person independent of seller who has 
randomly verified the card sales (this requirement is not applicable to 
locations with $1 million or less in annual write).
    (3) The total write shall be computed and recorded by shift (or 
session, if applicable).
    (4) The gaming operation shall develop and comply with procedures 
that ensure the correct calling of numbers selected in the bingo game.
    (5) Each ball shall be shown to a camera immediately before it is 
called so that it is individually displayed to all patrons. For 
locations not equipped with cameras, each ball drawn shall be shown to 
an independent patron.
    (6) For all coverall games and other games offering a payout of 
$1,200 or more, as the balls are called the numbers shall be 
immediately recorded by the caller and maintained for a minimum of 24 
hours.
    (7) Controls shall be present to assure that the numbered balls are 
placed back into the selection device prior to calling the next game.
    (8) The authenticity of each payout shall be verified by at least 
two persons. A computerized card verifying system may function as the 
second person verifying the payout if the card with the winning numbers 
is displayed on a reader board.
    (9) Payouts in excess of $1,200 shall require written approval, by 
supervisory personnel independent of the transaction, that the bingo 
card has been examined and verified with the bingo card record to 
ensure that the ticket has not been altered.
    (10) Total payout shall be computed and recorded by shift or 
session, if applicable.
    (b) If the gaming operation offers promotional payouts or awards, 
the payout form/documentation shall include the following information:
    (1) Date and time;
    (2) Dollar amount of payout or description of personal property 
(e.g., jacket, toaster, car, etc.);
    (3) Type of promotion; and
    (4) Signature of at least one employee authorizing and completing 
the transaction.
    (c) All funds used to operate the bingo department shall be 
recorded on an accountability form. These funds shall be counted 
independently by at least two persons and reconciled to the recorded 
amounts at the end of each shift or session.
    (d) Access and control of bingo equipment shall be restricted as 
follows:
    (1) Access to controlled bingo equipment (e.g., blower, balls in 
play, and back-up balls) shall be restricted to authorized persons.
    (2) Procedures shall be established to inspect new bingo balls put 
into play as well as for those in use.
    (3) Bingo equipment shall be maintained and checked for accuracy on 
a periodic basis.
    (4) The bingo card inventory shall be controlled so as to assure 
the integrity of the cards being used as follows:
    (i) Purchased paper shall be inventoried and secured by an 
individual independent from the bingo sales;
    (ii) The issue of paper to the cashiers shall be documented and 
signed for by the inventory control department and cashier. The 
document log shall include the numerical sequence of the bingo paper;
    (iii) A copy of the bingo paper control log shall be given to the 
bingo ball caller for purposes of determining if the winner purchased 
the paper that was issued to the gaming operation that day;
    (iv) At the end of each month an independent department shall 
verify the accuracy of the ending balance in the bingo paper control by 
counting the paper on-hand;
    (v) Monthly the amount of paper sold from the bingo paper control 
log shall be compared to the amount of revenue for reasonableness.
    (e) Data concerning bingo shall be maintained as follows:
    (1) Records shall be maintained which include win, write (card 
sales), and a win-to-write hold percentage for:
    (i) Each shift or each session;
    (ii) Each day;
    (iii) Month-to-date; and
    (iv) Year-to-date or fiscal year-to-date.
    (2) Non-bingo management shall review bingo statistical information 
at least on a monthly basis and investigate any large or unusual 
statistical fluctuations.
    (3) Investigations shall be documented and maintained for 
Commission inspection.
    (f) If the gaming operation utilizes electronic equipment in 
connection with the play of bingo, then the following standards shall 
also apply:
    (1) If the electronic equipment contains a currency acceptor, then 
Sec. 542.12(g) (as applicable) shall apply.
    (2) If the electronic equipment uses a bar code or microchip 
reader, the reader shall be tested periodically by an entity 
independent of Bingo personnel to determine that it is correctly 
reading the bar code or the microchip.
    (3) If the electronic equipment returns a voucher or a payment slip 
to the player, then Sec. 542.12(u) (as applicable) shall apply.
    (g) For any authorized computer applications, alternate 
documentation and/or procedures which provide at least the level of 
control described by the standards in this section will be acceptable.
    (h) Standards for linked electronic games. (1) Host requirements/
game information. (i) Providers of any linked electronic game(s) shall 
maintain complete records of game data for a period of one (1) year 
from the date the games are played (or a time frame established by the 
Tribe). This data may be kept in an archived manner, provided the 
information can be produced within 24 hours upon request. In any event, 
game data for the preceding 72 hours shall be immediately accessible;
    (ii) Data required to be maintained for each game played includes:
    (A) Date and time game start and game end.
    (B) Sales information by location.
    (C) Money distribution by location.
    (D) Refund totals by location.
    (E) Cards-in-play count by location.
    (F) Identification number of winning card(s).
    (G) Ordered list of bingo balls drawn.
    (H) Prize amounts at start and end of game.

[[Page 602]]

    (2) Host requirements/sales information.
    (i) Providers of any linked electronic game(s) shall maintain 
complete records of sales data for a period of one (1) year from the 
date the games are played (or a time frame established by the Tribe). 
This data may be kept in an archived manner, provided the information 
can be produced within 24 hours upon request. In any event, sales data 
for the preceding 10 days shall be immediately accessible. Summary 
information must be accessible for at least 120 days.
    (ii) Sales information required shall include:
    (A) Daily sales totals by location.
    (B) Commissions distribution summary by location.
    (C) Game-by-game sales, prizes, refunds, by location.
    (D) Daily network summary, by game by location.
    (3) Remote host requirements.
    (i) Linked game providers shall maintain online records at the 
remote host site for any game played. These records shall remain online 
until the conclusion of the session of which the game is a part. 
Following the conclusion of the session, records may be archived, but 
in any event, must be retrievable in a timely manner for at least 72 
hours following the close of the session. Records shall be accessible 
through some archived media for at least 90 days from the date of the 
game;
    (ii) Game information required includes date and time of game start 
and game end, sales totals, money distribution (prizes) totals, and 
refund totals;
    (iii) Sales information required includes cash register 
reconciliations, detail and summary records for purchases, prizes, 
refunds, credits, and game/sales balance for each session.
    (i) Standards for player accounts (for proxy play and linked 
electronic games). (1) Prior to participating in any game, players 
shall be issued a unique player account number. The player account 
number can be issued through the following means:
    (i) Through the use of a point-of-sale (cash register device);
    (ii) By assignment through an individual play station;
    (iii) Through the incorporation of a ``player tracking'' media.
    (2) Printed receipts issued in conjunction with any player account 
should include a time/date stamp.
    (3) All player transactions shall be maintained, chronologically by 
account number, through electronic means on a data storage device. 
These transaction records shall be maintained online throughout the 
active game and for at least 24 hours before they can be stored on an 
``off-line'' data storage media.
    (4) The game software shall provide the ability to, upon request, 
produce a printed account history, including all transactions, and a 
printed game summary (total purchases, deposits, wins, debits, for any 
account that has been active in the game during the preceding 24 
hours).
    (5) The game software shall provide a ``player account summary'' at 
the end of every game. This summary shall list all accounts for which 
there were any transactions during that game day and include total 
purchases, total deposits, total credits (wins), total debits (cash-
outs) and an ending balance.


Sec. 542.6  What are the minimum internal control standards for pull 
tabs?

    (a) Standards for statistical reports.
    (1) Records shall be maintained which include win, write (sales) 
and a win to write hold percentage as compared to the theoretical hold 
percentage derived from the flare for:
    (i) Each deal or type of game;
    (ii) Each shift;
    (iii) Each day;
    (iv) Month-to-date; and
    (v) Year-to-date or fiscal year-to-date as applicable.
    (2) Non Pull Tab management independent of pull tab personnel shall 
review statistical information at least on a monthly basis and shall 
investigate any large or unusual statistical fluctuations. These 
investigations shall be documented and maintained for inspection.
    (3) Each month, the actual hold percentage shall be compared to the 
theoretical hold percentage. Any significant variations shall be 
investigated.
    (b) Winning pull tabs shall be verified and paid as follows:
    (1) Payouts in excess of a dollar amount determined by the tribe 
shall be verified by at least two employees.
    (2) Total payout shall be computed and recorded by shift.
    (3) The winning Pull Tabs shall be voided so that they cannot be 
presented for payment again.
    (c) Personnel independent of Pull Tab management shall verify the 
amount of winning Pull Tabs redeemed each day.
    (d) Pull Tab inventory (including unused tickets) shall be 
controlled, so as to assure the integrity of the Pull Tabs.
    (1) Purchased pull tabs shall be inventoried and secured by an 
individual independent from the pull tab sales.
    (2) The issue of pull tabs to the cashier or sales location shall 
be documented and signed for by the inventory control department and 
the cashier or tribal official witnessing the fill. The document log 
shall include the serial number of the pull tabs.
    (3) Appropriate documentation shall be given to the redemption 
booth for purposes of determining if the winner purchased the pull tab 
that was issued by the gaming operation.
    (4) At the end of each month, an independent department shall 
verify the accuracy of the ending balance in the pull tab control by 
counting the pull tabs on hand.
    (5) Monthly, a comparison shall be done, of the amount of pull tabs 
sold from the pull tab control log to the amount of revenue recognized 
for reasonableness.
    (e) Access to Pull Tabs shall be restricted to authorized persons.
    (f) Transfers of Pull Tabs from storage to the sale location shall 
be secured and independently controlled.
    (g) All funds used to operate the pull tabs game shall be recorded 
on an accountability form.
    (h) For any authorized computer application, alternate 
documentation and/or procedures which provide at least the level of 
control described by the standards in this section will be acceptable.
    (i) If the gaming operation utilizes electronic equipment in 
connection with the play of pull tabs, then the following standards 
shall also apply:
    (1) If the electronic equipment contains a currency acceptor, then 
Sec. 542.12(g) shall apply ( as applicable).
    (2) If the electronic equipment uses a bar code or microchip 
reader, the reader shall be tested periodically to determine that it is 
correctly reading the bar code or microchip.
    (3) If the electronic equipment returns a voucher or a payment slip 
to the player, then Sec. 542.12(u) (as applicable) shall apply.


Sec. 542.7  What are the minimum internal control standards for card 
games?

    (a) Standards for supervision. (1) Supervision shall be provided at 
all times the card room is in operation by personnel with authority 
equal to or greater than those being supervised.
    (2) Transfers between table banks and the main card room bank (or 
cage, if a main card room bank is not used) shall be authorized by a 
supervisor and evidenced by the use of a lammer. (A lammer is not 
required if the exchange of chips, tokens, and/or currency takes place 
at the table.)
    (3) Transfers from the main card room bank (or cage, if a main card 
room bank is not used) to the table banks shall be verified by the card 
room dealer and the runner.

[[Page 603]]

    (4) If applicable, transfers between the main card room bank and 
the cage shall be properly authorized and documented.
    (5) A rake shall be collected in accordance with the posted rules 
unless authorized by a supervisor.
    (b) Standards for drop and count. The procedures for the collection 
of card games drop boxes and the count of the contents thereof shall 
comply with the internal control standards applicable to the pit drop 
boxes.
    (c) Playing cards, both used and unused, shall be maintained in a 
secure location to prevent unauthorized access and to reduce the 
possibility of tampering. Used cards shall be maintained in a secure 
location until marked or destroyed to prevent unauthorized access and 
reduce the possibility of tampering. The tribe shall establish a 
reasonable time period within which to mark and remove cards from play 
which shall not exceed seven days. A card control log shall be 
maintained that documents when cards are received on site, distributed 
to and returned from tables and removed from the gaming operation.
    (d) Notwithstanding paragraph (c) of this section, if a gaming 
operation uses plastic cards (not plastic-coated cards), the cards may 
be used for up to three months if the plastic cards are washed or 
cleaned at least every three days.
    (e) Standards for reconciliation of card room bank.
    (1) The amount of the main card room bank shall be counted, 
recorded, and reconciled on at least a per shift basis.
    (2) At least once per shift the table banks shall be counted, 
recorded, and reconciled by a dealer (or other individual if the table 
is closed) and a supervisor, and shall be attested to by their 
signatures on the check-out form.
    (f) Standards for shills and proposition players.
    (1) Issuance of shill funds shall have the written approval of the 
supervisor.
    (2) Shill returns shall be recorded and verified on the shill sign-
out form.
    (3) The replenishment of shill funds shall be documented.
    (g) Standards for promotional progressive pots and pools.
    (1) All funds contributed by players into the pools shall be 
returned when won in accordance with the posted rules with no 
commission or administrative fee withheld.
    (2) Rules governing promotional pools shall be conspicuously posted 
in a location visible from each table, and designate:
    (i) The amount of funds to be contributed from each pot;
    (ii) What type of hand it takes to win the pool (e.g., what 
constitutes a ``bad beat'');
    (iii) How the promotional funds will be paid out;
    (iv) How/when the contributed funds are added to the jackpots; and
    (v) Amount/percentage of funds allocated to primary and secondary 
jackpots, if applicable.
    (3) Promotional pool contributions shall not be placed in or near 
the rake circle, in the drop box, or commingled with gaming revenue 
from card games or any other gambling game.
    (4) Promotional funds removed from the card game shall be placed in 
a locked container in plain view of the public.
    (5) Persons authorized to transport the locked container shall be 
precluded from having access to the contents keys.
    (6) The contents key shall be maintained by a department 
independent of the card room.
    (7) At least once a day, the locked container shall be removed by 
two individuals, one of whom is independent of the card games 
department, and transported directly to the cage or other secure room 
to be counted.
    (8) If the funds are maintained in the cage, the contents shall be 
counted, recorded, and verified prior to accepting the funds into cage 
accountability.
    (9) The amount of the jackpot shall be conspicuously displayed in 
the card room. At least once a day the progressive sign or meter, if 
applicable, shall be updated to reflect the current pool amount.
    (10) At least once a day increases to the progressive sign/meter 
shall be reconciled to the cash previously counted or received by the 
cage.
    (h) For any authorized computer applications, alternate 
documentation and/or procedures which provide at least the level of 
control described by the standards in this section will be acceptable.


Sec. 542.8  What are the minimum internal control standards for manual 
keno?

    (a) Physical controls over equipment. (1) The keno write and desk 
area shall be restricted to specified personnel (desk area is 
restricted to preclude writers from accessing inside tickets).
    (2) Effective periodic maintenance shall be planned to service keno 
equipment.
    (3) Keno equipment maintenance shall be independent of the 
operation of the keno game.
    (4) Keno maintenance shall report irregularities to management 
personnel independent of keno, either in writing or verbally.
    (5) Keno balls in use shall be safeguarded to prevent tampering. 
The gaming operation shall establish and comply with procedures for 
inspecting new keno balls put into play as well as for those being 
used.
    (6) There shall be safeguards over electronic equipment to prevent 
access and/or tampering.
    (b) Game play standards. (1) The individual controlling inside 
tickets shall:
    (i) Be precluded from writing and making payouts, including during 
the writer's break periods; or
    (ii) Have all winning tickets written by him with payouts exceeding 
$100.00 verified, regraded, and compared to the inside ticket by 
another keno employee. Additionally, this individual writes tickets out 
of his own predesignated writer's station and bank (unless a community 
bank is used).
    (2) At no time shall a keno game with annual write of greater than 
or equal to $500,000 be operated by one person.
    (3) Both inside and outside keno tickets shall be stamped with the 
date, ticket sequence number, and game number (as applicable to the 
system being used). The ticket shall indicate that it is multi-race (if 
applicable).
    (4) The game openers and closers shall be stamped with the date, 
ticket sequence number, and game number. An alternative which provides 
the same controls may be acceptable.
    (5) Controls shall exist to ensure that inside tickets have been 
received from outstations prior to calling of a game.
    (6) Controls shall exist to prevent the writing and voiding of 
tickets after a game has been closed and the number selection process 
for the game has begun.
    (7) A legible restricted copy of written keno tickets shall be 
created (carbonized locked box copy, microfilm, videotape, etc.) for, 
at a minimum, all winning tickets exceeding $30.00. If there are no 
restricted copies of winning tickets of $30.00 or less, then the desk 
person shall not write tickets.
    (8) When it is necessary to void a ticket which contains the 
sequence number, the ticket shall be designated as ``void'' and 
initialed or signed by at least one person.
    (c) Standards for number selection. (1) A camera shall be utilized 
to film the following both prior to, and subsequent to, the calling of 
a game:
    (i) Empty rabbit ears;
    (ii) Date and time;
    (iii) Game number, and
    (iv) Full rabbit ears.
    (2) The picture of the rabbit ears on the camera shall provide a 
legible identification of the numbers on the balls drawn.

[[Page 604]]

    (3) Keno personnel shall produce a draw ticket as numbers are 
drawn, and such tickets contain the race number, numbers drawn, and 
date. The draw ticket shall be verified to the balls drawn by a second 
keno employee.
    (4) A gaming operation shall establish and comply with procedures 
which prevent unauthorized access to keno balls in play.
    (5) Back-up keno ball inventories shall be secured in a manner to 
prevent unauthorized access.
    (6) A gaming operation shall establish effective procedures for 
inspecting new keno balls put into play as well as for those in use.
    (d) Winning tickets shall be verified and paid as follows:
    (1) All winning tickets shall be compared with the draw ticket by 
the writer before being paid, marked with evidence that the ticket was 
``paid'' and marked with the amount of the payout.
    (2) Payouts over a predetermined amount (not to exceed $30.00) 
shall be verified by actual examination of the inside ticket.
    (3) Wins over a specified dollar amount (not to exceed $10,000 for 
locations with annual keno write in excess of $5,000,000 and $3,000 for 
all other locations) shall also require the following:
    (i) Approval of management personnel independent of the keno 
department evidenced by their signature;
    (ii) Examination of films of rabbit ears prior to and after the 
game is called to determine that the same numbers called were not left 
up from the prior game and to verify the accuracy of the draw ticket;
    (iii) If necessary, film may be developed as soon as possible after 
payouts;
    (iv) Regrading of the inside ticket and comparison of both the 
winning ticket presented for payment and the inside ticket to the 
restricted copy (machine copy, microfilm, videotape, etc.);
    (v) Procedures described in this paragraph shall be documented for 
later verification and reconciliation by the keno audit process on a 
ball check form.
    (e) A cash summary report (count sheet) shall be prepared for the 
end of every shift which includes:
    (1) Computation of cash proceeds for the shift by bank (i.e., 
community bank or individual writer banks, whichever is applicable); 
and
    (2) Signatures in ink of two employees who have verified the cash 
proceeds recorded in the computation in paragraph (e)(1).
    (f) Statistics shall be maintained as follows:
    (1) Records shall be maintained which include (for each game) win, 
write, and win-to-write hold percentage for:
    (i) Each shift;
    (ii) Each day;
    (iii) Month-to-date; and
    (iv) Calendar or fiscal year-to-date, as applicable.
    (2) Non-keno management shall review keno statistical information 
at least on a monthly basis and investigate any large or unusual 
statistical fluctuations.
    (3) Such investigations shall be documented and maintained.
    (4) The accounting department or someone who is independent of the 
keno writer and desk person, shall calculate and indicate in a summary 
report the total ``write'' by game and shift, total ``payout'' by game 
and shift, and the ``win/loss'' by game and shift.
    (5) At a minimum, investigations shall be performed for statistical 
percentage fluctuations from the base level for a month in excess of +/
-3%. The base level is defined as the gaming operations win percentage 
for the previous business year or the previous 12 months.
    (g) Key control standards. (1) Keys to locked box tickets shall be 
maintained by a department independent of the keno function.
    (2) The master panel, which safeguards the wiring that controls the 
sequence of the game, shall be locked at all times to prevent 
unauthorized access. Someone independent of the Keno department is 
required to accompany such keys to the Keno area and observe repairs or 
refills each time locked boxes are accessed.
    (3) Master panel keys shall be maintained by a department 
independent of the keno function.
    (4) Microfilm machine keys shall be maintained by personnel who are 
independent of the keno writer function.
    (5) Someone independent of the keno writer function (e.g., a keno 
supervisor who doesn't write or someone independent of keno) shall be 
required to observe each time the microfilm machine is accessed by keno 
personnel.
    (6) Keno equipment discussed in this section shall always be locked 
when not being accessed.
    (7) All electrical connections shall be wired in such a manner so 
as to prevent tampering.
    (8) Duplicate keys to the above areas shall be maintained 
independently of the keno department.
    (h) Standards for keno audit. (1) The accounting department shall 
perform the various audit functions of keno and shall include 
verification on a sample basis at least once a week of the total 
``write'' by writer and shift (from inside tickets for microfilm or 
videotape system or from locked box copies for a writing machine 
system), the total ``payout'' by writer and shift, and the ``win/loss'' 
by writer and shift.
    (2) Audit procedures may be performed up to one month following the 
transaction.
    (3) Keno audit personnel shall total (or ``foot'') write (either 
inside ticket or restricted copy) and payouts (customer copy) to arrive 
at an audited win/loss by shift.
    (4) Keno audit personnel shall obtain an audited win/loss for each 
bank (i.e., individual writer or community). The keno audit function is 
independent of the keno department for the next five standards.
    (5) The keno receipts (net cash proceeds) shall be compared with 
the audited win/loss by keno audit personnel.
    (6) Major cash variances (i.e., overages or shortages in excess of 
$25.00) noted in the comparison in paragraph (h)(5) of this section 
shall be investigated on a timely basis.
    (7) On a sample basis (for at least one race per shift or ten races 
per week) keno audit personnel shall perform the following, where 
applicable:
    (i) Regrade winning tickets utilizing the payout schedule and draw 
tickets and compare winning tickets (inside and outside) to restricted 
copies (locked box copy, developed microfilm, videotape, etc.) for 100% 
of all winning tickets of $100.00 or greater and 25% of all winning 
tickets under $100.00 for those races selected;
    (ii) Either review sequential numbering on inside tickets 
(microfilm and videotape systems) to ensure that tickets have not been 
destroyed to alter the amount of write, or compute write from developed 
film and compare to write computed from inside tickets;
    (iii) Review restricted copies for blank tickets and proper voiding 
of voids;
    (iv) Ensure the majority of the races in the sample selected 
contain payouts in excess of $100.00 but less than the amount 
established for the independent verification required by paragraph (d) 
(3) of this section.
    (8) In addition to the audit procedures in paragraph (h)(7) of this 
section, when a keno game is operated by one person:
    (i) At least 25% of all other winning tickets shall be regraded;
    (ii) At least 10% of all tickets shall be traced to the restricted 
copy;
    (iii) Film of rabbit ears shall be randomly compared to draw 
tickets for at least 25% of the races;

[[Page 605]]

    (9) The keno audit function shall be independent of the keno shift 
being audited when performing standards in paragraphs (h)(7) (i), (ii), 
and (iii) of this section.
    (10) Draw tickets shall be compared to rabbit ears film for at 
least five races per week with payouts which do not require draw ticket 
verification independent of the keno department. (The draw information 
may be compared to the rabbit ears at the time the balls are drawn 
provided it is done without the knowledge of keno personnel and it is 
subsequently compared to the keno draw ticket.)
    (11) Documentation (e.g., logs, checklists, etc.) shall be 
maintained and shall evidence the performance of all keno audit 
procedures.
    (12) Non-keno management shall review keno audit exceptions, 
perform investigations into unresolved exceptions and document results.
    (13) Copies of all Keno tickets and the video tape of the rabbit 
ears shall be maintained for at least seven days.
    (i) Standards for multi-race keno tickets. (1) Procedures shall be 
established to notify keno personnel immediately of large multi-race 
winners to ensure compliance with the standard in paragraph (d)(3) of 
this section.
    (2) Controls shall exist to ensure that keno personnel are aware of 
multi-race tickets still in process at the end of a shift.
    (j) For any authorized computer applications, alternate 
documentation and/or procedures that are at least at the level of 
control described by the standards in this section may be acceptable.


Sec. 542.9  What are the minimum internal control standards for 
computerized keno?

    (a) Game play standards. (1) The computerized customer ticket shall 
include the date, game number, ticket sequence number, station number, 
and conditioning (including multi-race if applicable).
    (2) Concurrently with the generation of the ticket the information 
on the ticket shall be recorded on a restricted transaction log or 
computer storage media.
    (3) Keno personnel shall be precluded from access to the restricted 
transaction log or computer storage media.
    (4) When it is necessary to void a ticket, the void information 
shall be inputted in the computer and the computer shall document the 
appropriate information pertaining to the voided wager (e.g., void slip 
is issued or equivalent documentation is generated).
    (5) Controls shall exist to prevent the writing and voiding of 
tickets after a game has been closed and after the number selection 
process for that game has begun.
    (6) The controls in effect for tickets prepared in outstations (if 
applicable) shall be identical to those in effect for the primary keno 
game.
    (b) The following standards shall apply if a rabbit ear system is 
utilized:
    (1) A camera shall be utilized to film the following both prior to, 
and subsequent to, the calling of a game:
    (i) Empty rabbit ears;
    (ii) Date and time;
    (iii) Game number; and
    (iv) Full rabbit ears.
    (2) The film of the rabbit ears shall provide a legible 
identification of the numbers on the balls drawn.
    (3) Keno personnel shall immediately input the selected numbers in 
the computer and the computer shall document the date, the game number, 
the time the game was closed, and the numbers drawn.
    (4) A gaming operation shall establish and comply with procedures 
which prevent unauthorized access to keno balls in play.
    (5) Back-up keno ball inventories shall be secured in a manner to 
prevent unauthorized access.
    (6) The gaming operation shall establish and comply with procedures 
for inspecting new keno balls put into play as well as for those in 
use.
    (c) The following standards shall apply if a random number 
generator is utilized:
    (1) The random number generator shall be linked to the computer 
system and shall directly relay the numbers selected into the computer 
without manual input.
    (2) Keno personnel shall be precluded from access to the random 
number generator.
    (d) Winning tickets shall be verified and paid as follows:
    (1) The sequence number of tickets presented for payment shall be 
inputted into the computer, and the payment amount generated by the 
computer shall be given to the patron.
    (2) A gaming operation shall establish and comply with procedures 
to preclude payment on tickets previously presented for payment, 
unclaimed winning tickets (sleepers) after a specified period of time, 
voided tickets, and tickets which have not been issued yet.
    (3) All payouts shall be supported by the customer (computer-
generated) copy of the winning ticket (payout amount is indicated on 
the customer ticket or a payment slip is issued).
    (4) A manual report or other documentation shall be produced and 
maintained documenting any payments made on tickets which are not 
authorized by the computer.
    (5) Winning tickets over a specified dollar amount (not to exceed 
$10,000 for locations with more than $5 million annual keno write and 
$3,000 for all other locations) shall also require the following:
    (i) Approval of management personnel independent of the keno 
department, evidenced by their signature;
    (ii) Review of the videotape or development of the film of the 
rabbit ears to verify the legitimacy of the draw and the accuracy of 
the draw ticket (for rabbit ear systems only);
    (iii) Comparison of the winning customer copy to the computer 
reports;
    (iv) Regrading of the customer copy using the payout schedule and 
draw information; and
    (v) Documentation and maintenance of the procedures in this 
paragraph.
    (6) When the keno game is operated by one person, all winning 
tickets in excess of an amount to be determined by management (not to 
exceed $1,500) shall be reviewed and authorized by someone independent 
of the keno department.
    (e) Check out standards at the end of each keno shift. For each 
writer station, a cash summary report (count sheet) shall be prepared 
that includes:
    (1) Computation of net cash proceeds for the shift and the cash 
turned in; and (2) Signatures of two employees who have verified the 
net cash proceeds for the shift and the cash turned in.
    (f) If a gaming operation offers promotional payouts and awards, 
the payout form/documentation shall include the following information:
    (1) Date and time;
    (2) Dollar amount of payout or description of personal property 
(e.g., jacket, toaster, car, etc.);
    (3) Type of promotion; and
    (4) Signature of at least one employee authorizing and completing 
the transaction;
    (g) Statistics shall be maintained as follows:
    (1) Records shall be maintained which include win and write by 
individual writer for each day.
    (2) Records shall be maintained which include (for each licensed 
game) win, write, and win-to-write hold percentage for:
    (i) Each shift;
    (ii) Each day;
    (iii) Month-to-date; and
    (iv) Year-to-date or fiscal year-to-date as applicable.
    (3) Non-keno management independent from the keno personnel

[[Page 606]]

shall review keno statistical data at least on a monthly basis and 
investigate any large or unusual statistical variances.
    (4) At a minimum, investigations shall be performed for statistical 
percentage fluctuations from the base level for a month in excess of +/
-3%. The base level shall be defined as the gaming operation's win 
percentage for the previous business year or the previous 12 months.
    (5) Such investigations shall be documented and maintained.
    (h) System security standards. (1) All keys (including duplicates) 
to sensitive computer hardware in the keno area shall be maintained by 
a department independent of the keno function.
    (2) Someone independent of the keno department shall be required to 
accompany such keys to the keno area and shall observe changes or 
repairs each time the sensitive areas are accessed.
    (i) A gaming operation shall comply with the following 
documentation standards:
    (1) Adequate documentation of all pertinent keno information shall 
be generated by the computer system.
    (2) This documentation shall be restricted to authorized personnel.
    (3) The documentation shall include, at a minimum:
    (i) Ticket information (as described in paragraph (a)(1) of this 
section);
    (ii) Payout information (date, time, ticket number, amount, etc.);
    (iii) Game information (number, ball draw, time, etc.);
    (iv) Daily recap information which includes:
    (A) Write;
    (B) Payouts; and
    (C) Gross revenue (win);
    (v) System exception information, including:
    (A) Voids;
    (B) Late pays; and
    (C) Appropriate system parameter information (e.g., changes in pay 
tables, ball draws, payouts over a predetermined amount, etc.); and
    (vi) Personnel access listing which includes at least:
    (A) Employee name;
    (B) Employee identification number; and
    (C) Listing of functions employee can perform or equivalent means 
of identifying same.
    (j) Keno audit standards.
    (1) The keno audit function shall be independent of the keno 
department.
    (2) At least annually, keno audit shall foot the write on the 
restricted copy of the keno transaction report for a minimum of one 
shift and compare the total to the total as documented by the computer.
    (3) For at least one shift every other month keno audit shall 
perform the following:
    (i) Foot the customer copy of the payouts and trace the total to 
the payout report; and
    (ii) Regrade at least 1% of the winning tickets using the payout 
schedule and draw ticket;
    (4) Keno audit shall perform the following:
    (i) For a minimum of five games per week, compare the videotape/
film of the rabbit ears to the computer transaction summary;
    (ii) Compare net cash proceeds to the audited win/loss by shift and 
investigate any large cash overages or shortages (i.e., in excess of 
$25.00);
    (iii) Review and regrade all winning tickets greater than or equal 
to $1,500, including all forms which document that proper 
authorizations and verifications were obtained and performed;
    (iv) Review the documentation for payout adjustments made outside 
the computer and investigate large and frequent payments;
    (v) Review personnel access listing for inappropriate functions an 
employee can perform;
    (vi) Review system exception information on a daily basis for 
propriety of transactions and unusual occurrences including changes to 
the personnel access listing;
    (vii) If a random number generator is used, then at least weekly 
review the numerical frequency distribution for potential patterns; and
    (viii) Investigate and document results of all noted improper 
transactions or unusual occurrences.
    (5) When the keno game is operated by one person:
    (i) The customer copies of all winning tickets in excess of $100 
and at least 5% of all other winning tickets shall be regraded and 
traced to the computer payout report;
    (ii) The videotape/film of rabbit ears shall be randomly compared 
to the computer game information report for at least 10% of the games 
during the shift;
    (iii) Keno audit personnel shall review winning tickets for proper 
authorization pursuant to paragraph (d) (6) of this section.
    (6) In the event any person performs the writer and deskman 
functions on the same shift, the procedures described in paragraphs 
(j)(5) (i) and (ii) of this section (using the sample sizes indicated) 
shall be performed on tickets written by that person.
    (7) Documentation (e.g., a log, checklist, etc.) which evidences 
the performance of all keno audit procedures shall be maintained.
    (8) Non-keno management shall review keno audit exceptions, and 
perform and document investigations into unresolved exceptions.
    (9) When a multi-game ticket is part of the sample in paragraphs 
(j)(3)(ii), (j)(5) (i) and (j)(6) of this section, the procedures may 
be performed for 10 games or 10% of the games won, whichever is 
greater.
    (k) Access to the computer system shall be adequately restricted 
(i.e., passwords are changed at least quarterly, access to computer 
hardware is physically restricted, etc.).
    (l) There shall be effective maintenance planned to service keno 
equipment, including computer program updates, hardware servicing, and 
keno ball selection equipment (e.g., service contract with lessor).
    (m) Keno equipment maintenance (excluding keno balls) shall be 
independent of the operation of the keno game.
    (n) Keno maintenance shall report irregularities to management 
personnel independent of keno.
    (o) All documents, including computer storage media discussed in 
this section shall be retained for five (5) years except for the 
following which shall be retained for at least seven (7) days:
    (1) Videotape of rabbit ears;
    (2) All copies of winning keno tickets of less than $1,500.00; and
    (3) The information required in paragraph (i) (3) of this section.
    (p) Procedures shall be established to notify keno personnel 
immediately of large multi-race winners to ensure compliance with 
standards in paragraphs (d)(5) (i) through (v). Procedures shall be 
established to ensure that keno personnel are aware of multi-race 
tickets still in process at the end of a shift.
    (q) For any authorized computer applications, alternate 
documentation and/or procedures which provide at least the level of 
control described by the standards in this section will be acceptable.


Sec. 542.10  What are the minimum internal control standards for pari-
mutuel wagering?

    (a) Betting ticket and equipment standards. (1) All pari-mutuel 
wagers shall be transacted through the pari-mutuel satellite system. In 
case of computer failure between the pari-mutuel book and the hub, no 
tickets shall be manually written.
    (2) Whenever a betting station is opened for wagering or turned 
over to a new writer/cashier, the writer/cashier shall sign on and the 
computer shall

[[Page 607]]

document gaming operation name, station number, the writer/cashier 
identifier, and the date and time.
    (3) A betting ticket shall consist of at least three parts:
    (i) An original which shall be transacted and issued through a 
printer and given to the patron;
    (ii) A copy which shall be recorded concurrently with the 
generation of the original ticket either on paper or other storage 
media (e.g., tape or diskette);
    (iii) A restricted copy which shall not be accessible to book 
employees; and
    (iv) For automated systems the second copy referred to in paragraph 
(a)(3)(ii) and the restricted copy referred to in paragraph (a)(3)(iii) 
may be retained within the automated system.
    (4) Upon accepting a wager, the betting ticket which is created 
shall contain the following:
    (i) An alpha-numeric ticket number (the alpha-numeric need not be 
used if the numeric series is not used during the business year);
    (ii) Gaming operation name and station number;
    (iii) Race track, race number, horse identification or event 
identification, as applicable;
    (iv) Type of bet(s), each bet amount, total number of bets, and 
total take; and
    (v) Date and time.
    (5) All tickets shall be considered final at post time.
    (6) If a book voids a betting ticket written prior to post time:
    (i) A void designation shall be immediately branded by the computer 
on the ticket;
    (ii) All voids shall be signed by the writer/cashier and the 
supervisor at the time of the void; and
    (iii) A ticket may be voided manually by inputting the ticket 
sequence number and immediately writing/stamping a void designation on 
the original ticket.
    (7) Future wagers shall be accepted and processed in the same 
manner as regular wagers.
    (b) Payout standards. (1) Prior to making payment on a ticket the 
writer/cashier shall input the ticket for verification and payment 
authorization.
    (2) The system shall brand the ticket with a paid designation, the 
amount of payment and date, or if a writer/cashier manually inputs the 
ticket sequence number into the computer, the writer/cashier shall 
immediately date stamp and write/stamp a paid designation on the 
patron's ticket.
    (3) The computer shall be incapable of authorizing payment on a 
ticket which has been previously paid, a voided ticket, a losing 
ticket, or an unissued ticket.
    (4) In case of computer failure, tickets may be paid. In those 
instances where system failure has occurred and tickets are manually 
paid, a log shall be maintained which includes:
    (i) Date and time of system failure;
    (ii) Reason for failure; and
    (iii) Date and time system is restored.
    (5) A log for all manually paid tickets shall be maintained which 
shall include:
    (i) An alpha-numeric ticket number (the alpha-numeric need not be 
used if the numeric series is not used during the business year);
    (ii) Gaming operation name and station number;
    (iii) Racetrack, race number, runner identification or event 
identification, as applicable;
    (iv) Type of bet(s), each bet amount, total number of bets and 
total take; and
    (v) Date and time.
    (6) All manually paid tickets shall be entered into the computer 
system as soon as possible to verify the accuracy of the payout (this 
does not apply to purged, unpaid winning tickets). All manually paid 
tickets shall be regraded as part of the end-of-day audit process 
should the computer system be inoperative.
    (c) Checkout standards. (1) Whenever the betting station is closed 
or the writer/cashier is replaced, the writer/cashier shall sign off 
and the computer shall document the gaming operation name, station 
number, the writer/cashier identifier, the date and time, and cash 
balance.
    (2) For each writer/cashier station a summary report shall be 
completed at the conclusion of each shift including:
    (i) Computation of cash turned in for the shift; and
    (ii) Signatures of two employees who have verified the cash turned 
in for the shift.
    (d) Pari-mutuel book employees shall be prohibited from wagering on 
race events while on duty, including during break periods and from 
wagering on race events occurring while the employee is on duty.
    (e) Computer reports standards. (1) Adequate documentation of all 
pertinent pari-mutuel information shall be generated by the computer 
system.
    (2) This documentation shall be restricted to authorized personnel.
    (3) The documentation shall be created daily and shall include, but 
is not limited to:
    (i) Ticket/voucher number;
    (ii) Date/time of transaction;
    (iii) Type of wager;
    (iv) Horse identification or event identification;
    (v) Amount of wagers (by ticket, writer/SAM, track/event, and 
total);
    (vi) Amount of payouts (by ticket, writer/SAM, track/event, and 
total);
    (vii) Tickets refunded (by ticket, writer, track/event, and total);
    (viii) Unpaid winners/vouchers (``outs'') (by ticket/voucher, 
track/event, and total);
    (ix) Voucher sales/payments (by ticket, writer/SAM, and track/
event);
    (x) Voids (by ticket, writer, and total);
    (xi) Future wagers (by ticket, date of event, total by day, and 
total at the time of revenue recognition);
    (xii) Results (winners and payout data);
    (xiii) Breakage data (by race and track/event);
    (xiv) Commission data (by race and track/event); and
    (xv) Purged data (by ticket and total).
    (4) The system shall generate the following reports:
    (i) A daily reconciliation report that summarizes totals by track/
event, including write, the day's winning ticket total, total 
commission and breakage due the gaming operation, and net funds 
transferred to or from the gaming operation's bank account;
    (ii) An exception report that contains a listing of all system 
functions and overrides not involved in the actual writing or cashing 
of tickets, including sign-on/off, voids, and manually input paid 
tickets; and
    (iii) A purged ticket report that contains a listing of ticket 
numbers, description, ticket cost and value, and date purged.
    (f) A gaming operation shall perform the following accounting and 
auditing functions:
    (1) The pari-mutuel audit shall be conducted by someone independent 
of the race, sports, and pari-mutuel operations.
    (2) Documentation shall be maintained evidencing the performance of 
all pari-mutuel accounting and auditing procedures.
    (3) An accounting employee shall examine the daily reconciliation 
report, compare it to the revenue summary produced by the system, and 
recalculate the net amount due to or from the systems operator. An 
accounting employee shall reconcile transfers with the bank statements 
on a monthly basis.
    (4) The auditor shall verify daily cash turn-in by comparing actual 
cash turned in to cash turn-in per pari-mutuel reports (Beginning 
balance, (+) fills (draws), (+) net write (sold less voids), (-) 
payouts (net of IRS withholding), (-) moneybacks (paids), (=) cash 
turn-in).
    (5) For one track/event per day, the auditor shall verify 
commissions per the daily reconciliation report by recalculating track/
event commissions.
    (6) For the track/event selected above, the auditor shall verify 
daily transfers

[[Page 608]]

due to/from the systems operator by recalculating the deposits (Net 
sales, (+) negative breakage, (-) commissions, (-) positive breakage, 
(-) accrual pays, (=) deposit).
    (7) An accounting employee shall produce a gross revenue recap 
report to calculate gross revenue on a daily and month-to-date basis, 
including the following totals:
    (i) Commission;
    (ii) Positive breakage;
    (iii) Negative breakage;
    (iv) Track/event fees;
    (v) Track/event fee rebates; and
    (vi) Purged tickets.
    (8) Track/event fees and track/event fee rebates shall be traced to 
the invoices received from the systems operator.
    (9) All winning tickets and vouchers from the SAM's shall be 
removed on a daily basis by an accounting employee.
    (10) SAM's winning tickets and vouchers shall be immediately 
delivered to the accounting department.
    (11) The auditor shall perform the following procedures:
    (i) For one SAM per day, foot the winning tickets and vouchers 
deposited and trace to the totals of SAM activity produced by the 
system;
    (ii) Foot the listing of cashed vouchers and trace to the totals 
produced by the system;
    (iii) Review all exceptions for propriety of transactions and 
unusual occurrences;
    (iv) Review all voids for propriety;
    (v) For one day per week, verify the results as produced by the 
system to the results provided by an independent source;
    (vi) For one day per week, regrade 1% of paid (cashed) tickets to 
ensure accuracy and propriety; and
    (vii) When applicable, reconcile the daily totals of future tickets 
written to the totals produced by the system for both unearned and 
earned take, and review the reports to ascertain that future wagers are 
properly included on the day of the event.
    (12) At least annually the auditor shall perform the following:
    (i) Foot the wagers for one day and trace to the total produced by 
the system; and
    (ii) Foot the customer copy of paid tickets for one day and trace 
to the total produced by the system.
    (13) At least one day per quarter, the auditor shall recalculate 
and verify the change in the unpaid winners to the total purged 
tickets.
    (g) For any computer applications utilized, alternate documentation 
and/or procedures which provide at least the level of control described 
by the standards in this section will be acceptable.


Sec. 542.11  What are the minimum internal control standards for table 
games?

    (a) Where a standard in this section requires a minimum of three 
employees to perform a function or be present during one, Tier A and B 
gaming operations may require only two employees to be present.
    (b) If a gaming operation allows marker credit play (exclusive of 
rim credit and call bets), the following standards shall apply:
    (1) A marker system shall allow for credit to be both issued and 
repaid in the pit. A name credit system shall allow for the issuance of 
credit without using markers.
    (2) Prior to the issuance of gaming credit to a player, the 
employee extending the credit shall contact the cashier or other 
independent source to determine if the player's credit limit has been 
properly established and there is sufficient remaining credit available 
for the advance.
    (3) Proper authorization of credit extension in excess of the 
previously established limit shall be documented.
    (4) The amount of credit extended shall be communicated to the cage 
or another independent source and the amount documented within a 
reasonable time subsequent to each issuance.
    (5) The marker form shall be prepared in at least triplicate form 
(triplicate form being defined as three parts performing the functions 
delineated in the standard in paragraph (b)(6) of this section), with a 
preprinted or concurrently-printed marker number, and utilized in 
numerical sequence (This requirement shall not preclude the 
distribution of batches of markers to various pits.).
    (6) At least three parts of each separately numbered marker form 
shall be utilized as follows:
    (i) Original shall be maintained in the pit until settled or 
transferred to the cage;
    (ii) Payment slip shall be maintained in the pit until the marker 
is settled or transferred to the cage. If paid in the pit, the slip 
shall be inserted in the table drop box. If not paid, the slip shall be 
transferred to the cage with the original;
    (iii) Issue slip shall be inserted into the appropriate table drop 
box when credit is extended or when the player has signed the original.
    (7) When marker documentation (e.g., issue slip and payment slip) 
is inserted in the drop box, such action shall be performed by the 
dealer or boxman at the table.
    (8) A record shall be maintained which details the following (e.g., 
master credit record retained at the pit podium):
    (i) The signature or initials of the individual(s) approving the 
extension of credit (unless such information is contained elsewhere for 
each issuance);
    (ii) The legible name of the individual receiving the credit;
    (iii) The date and shift of granting the credit;
    (iv) The table on which the credit was extended;
    (v) The amount of credit issued;
    (vi) The marker number;
    (vii) The amount of credit remaining after each issuance or the 
total credit available for all issuances;
    (viii) The amount of payment received and nature of settlement 
(e.g., credit slip number, cash, chips, etc.); and
    (ix) The signature or initials of the individual receiving payment/
settlement.
    (9) The forms required in paragraphs (b) (5), (6), and (8) of this 
section shall be safeguarded, and adequate procedures shall be employed 
to control the distribution, use, and access to these forms.
    (10) All credit extensions shall be initially evidenced by lammer 
buttons which shall be displayed on the table in public view and placed 
there by supervisory personnel.
    (11) Marker preparation shall be initiated and other records 
updated within approximately one hand of play following the initial 
issuance of credit to the player.
    (12) Lammer buttons shall be removed only by the dealer or boxman 
employed at the table upon completion of a marker transaction.
    (13) The original marker shall contain at least the following 
information: marker number, player's name and signature, date, and 
amount of credit issued.
    (14) The issue slip or stub shall include the same marker number as 
the original, the table number, date and time of issuance, and amount 
of credit issued. The issue slip or stub shall also include the 
signature of the individual extending the credit, and the signature or 
initials of the dealer or boxman at the applicable table, unless this 
information is included on another document verifying the issued 
marker.
    (15) The payment slip shall include the same marker number as the 
original. When the marker is paid in full in the pit, it shall also 
include the table number where paid, date and time of payment, nature 
of settlement (cash, chips, etc.) and amount of payment. The payment 
slip shall also include the signature of a pit supervisor acknowledging 
payment, and the

[[Page 609]]

signature or initials of the dealer or boxman receiving payment, unless 
this information is included on another document verifying the payment 
of the marker.
    (16) When partial payments are made in the pit, a new marker shall 
be completed reflecting the remaining balance and the marker number of 
the marker originally issued.
    (17) When partial payments are made in the pit, the payment slip of 
the marker which was originally issued shall be properly cross-
referenced to the new marker number, completed with all information 
required by paragraph (b) (16) of this section, and inserted into the 
drop box.
    (18) The cashier's cage or another independent source shall be 
notified when payments (full or partial) are made in the pit so that 
cage records can be updated for such transactions. Notification shall 
be made no later than when the patron's play is completed or at shift 
end, whichever is earlier.
    (19) The Tribe shall implement appropriate controls for purpose of 
security and integrity. The Tribe shall establish and comply with 
procedures for collecting and recording checks returned to the gaming 
operation after deposit which include re-deposit procedures. These 
procedures shall provide for notification of cage/credit departments 
and custodianship of returned checks.
    (20) All portions of markers, both issued and unissued, shall be 
safeguarded and procedures shall be employed to control the 
distribution, use and access to the forms.
    (21) An investigation shall be performed to determine the cause and 
responsibility for loss whenever marker forms, or any part thereof, are 
missing. The result of the investigation shall be documented and 
maintained for inspection.
    (22) When markers are transferred to the cage, marker transfer 
forms or marker credit slips (or similar documentation) shall be 
utilized and such documents shall include, at a minimum, the date, 
time, shift, marker number(s), table number(s), amount of each marker, 
the total amount transferred, signature of pit supervisor releasing 
instruments from the pit, and the signature of cashier verifying 
receipt of instruments at the cage.
    (23) All markers shall be transferred to the cage within 24 hours 
of issuance.
    (24) Markers shall be transported to the cashier's cage by an 
individual who is independent of the marker issuance and payment 
functions (pit clerks may perform this function).
    (c) The following standards shall apply if personal checks or other 
name credit instruments are accepted in the pit:
    (1) Prior to accepting a name credit instrument, the employee 
extending the credit shall contact the cashier or another independent 
source to determine if the player's credit limit has been properly 
established and the remaining credit available is sufficient for the 
advance.
    (2) All name credit instruments shall be transferred to the 
cashier's cage (utilizing a two-part order for credit) immediately 
following the acceptance of the instrument and issuance of chips (If 
name credit instruments are transported accompanied by a credit slip, 
an order for credit is not required).
    (3) The order for credit (if applicable) and the credit slip shall 
include the patron's name, amount of the credit instrument, the date, 
time, shift, table number, signature of pit supervisor releasing 
instrument from pit, and the signature of cashier verifying receipt of 
instrument at the cage.
    (4) The procedures for transacting table credits at standards in 
paragraphs (b)(16) through (f)(23) of this section shall be strictly 
adhered to.
    (5) The acceptance of payments in the pit for name credit 
instruments shall be prohibited.
    (d) The following standards shall apply if call bets are accepted 
in the pit:
    (1) A call bet shall be evidenced by the placement of a lammer 
button, chips, or other identifiable designation in an amount equal to 
that of the wager in a specific location on the table.
    (2) The placement of the lammer button, chips, or other 
identifiable designation shall be performed by supervisory/boxmen 
personnel. The placement may be performed by a dealer only if the 
supervisor physically observes and gives specific authorization.
    (3) The call bet shall be settled at the end of each hand of play 
by the preparation of a marker, repayment of the credit extended, or 
the payoff of the winning wager. Call bets extending beyond one hand of 
play shall be prohibited.
    (4) The removal of the lammer button, chips, or other identifiable 
designation shall be performed by the dealer/boxman upon completion of 
the call bet transaction.
    (e) The following standards shall apply if rim credit is extended 
in the pit:
    (1) Rim credit shall be evidenced by the issuance of chips to be 
placed in a neutral zone on the table and then extended to the patron 
for the patron to wager, or to the dealer to wager for the patron, and 
by the placement of a lammer button or other identifiable designation 
in an amount equal to that of the chips extended.
    (2) Rim credit shall be recorded on player cards, or similarly used 
documents, which shall be:
    (i) Prenumbered or concurrently numbered and accounted for by a 
department independent of the pit;
    (ii) For all extensions and subsequent repayments, evidenced by the 
initials or signatures of a supervisor and the dealer attesting to the 
Validity of each credit extension and repayment;
    (iii) An indication of the settlement method (e.g., serial number 
of marker issued, chips, cash);
    (iv) Settled no later than when the patron leaves the table at 
which the card is prepared;
    (v) Transferred to the accounting department on a daily basis;
    (vi) Reconciled with other forms utilized to control the issuance 
of pit credit (e.g., master credit records, table cards).
    (f) If foreign currency is accepted in the pit, the following 
standards shall apply:
    (1) Foreign currency transactions shall be authorized by a pit 
supervisor/boxman who completes a foreign currency exchange form prior 
to the exchange for chips or tokens;
    (2) Foreign currency exchange forms include the country of origin, 
total face value, amount of chips/token extended (i.e., conversion 
amount), signature of supervisor/boxman, and the dealer completing the 
transaction;
    (3) Foreign currency exchange forms and the foreign currency shall 
be inserted in the drop box by the dealer.
    (g) Fill and credit standards. (1) Fill slips and credit slips 
shall be in at least triplicate form, in a continuous numerical series, 
and prenumbered and concurrently numbered in a form utilizing the 
alphabet and only in one series at a time. The alphabet need not be 
used if the numerical series is not repeated during the business year.
    (2) Unissued and issued fill/credit slips shall be safeguarded and 
adequate procedures shall be employed in the distribution, use and 
control of same. Personnel from the cashier or pit departments shall 
have no access to the locked box copies of the fill, credit slips.
    (3) When a fill/credit slip is voided, the cashier shall clearly 
mark ``void'' across the face of the original and first copy, the 
cashier and one other person independent of the transactions shall sign 
both the original and first copy, and shall submit them to the 
accounting department for retention and accountability.

[[Page 610]]

    (4) Fill transactions shall be authorized by a pit supervisor prior 
to the issuance of fill slips and transfer of chips, tokens, or 
monetary equivalents. The fill request shall be communicated to the 
cage where the fill slip is printed.
    (5) At least three parts of each fill slip shall be utilized as 
follows:
    (i) One part shall be transported to the pit with the fill and, 
after the appropriate signatures are obtained, deposited in table drop 
box;
    (ii) One part shall be retained in the cage for reconciliation of 
cashier bank; and
    (iii) One part shall be retained intact by the locked machine in a 
continuous unbroken form.
    (6) For Tier C gaming operations, the part of the fill slip that is 
placed in the drop box shall be of a different color for fills than for 
credits, unless the type of transaction is clearly distinguishable in 
another manner (the checking of a box on the form shall not be a 
clearly distinguishable indicator).
    (7) The table number, shift, and amount of fill by denomination and 
in total shall be noted on all copies of the fill slip. The correct 
date and time shall be indicated on at least two copies.
    (8) All fills shall be carried from the cashier's cage by an 
individual who is independent of the cage or pit.
    (9) The fill slip shall be signed by at least the following 
individuals (as an indication that each has counted the amount of the 
fill and the amount agrees with the fill slip):
    (i) Cashier who prepared the fill slip and issued the chips, 
tokens, or monetary equivalent;
    (ii) Runner who carried the chips, tokens, or monetary equivalents 
from the cage to the pit;
    (iii) Dealer who received the chips, tokens, or monetary 
equivalents at the gaming table; and
    (iv) Pit supervisor who supervised the fill transaction.
    (10) Fills shall be either broken down or verified by the dealer in 
public view before the dealer places the fill in the table tray.
    (11) All fill slips requesting chips or money shall be prepared at 
the time a fill is made.
    (12) A copy of the fill slip shall then be deposited into the drop 
box on the table by the dealer, where it shall appear in the soft count 
room with the cash receipts for the shift.
    (13) When table credits are transacted, a two-part order for credit 
shall be prepared by the pit supervisor for transferring chips, tokens, 
or monetary equivalents from the pit to the cashier area or other 
secure area of accountability.
    (14) The duplicate copy of an order for credit shall be retained in 
the pit to check the credit slip for proper entries and to document the 
total amount of chips, tokens, and monetary equivalents removed from 
the table.
    (15) At least three parts of each credit slip shall be utilized as 
follows:
    (i) One part shall be retained in the cage for reconciliation of 
the cashier bank;
    (ii) One part shall be transported to the pit by the runner who 
transports chips, tokens, markers, or monetary equivalents from the pit 
to the cage, and after the appropriate signatures are obtained, 
deposited in the table drop box;
    (iii) One part shall be retained by the locked machine intact in a 
continuous unbroken form.
    (iv) However, if chips, tokens and monetary equivalents are 
transported accompanied by a credit slip, an order for credit shall not 
be required.
    (16) The table number, shift, and the amount of credit by 
denomination and in total shall be noted on all copies of the credit 
slip. The correct date and time shall be indicated on at least two 
copies.
    (17) Chips, tokens and/or monetary equivalents shall be removed 
from the table tray by the dealer and shall be broken down or verified 
by the dealer in public view prior to placing them in racks for 
transfer to the cage.
    (18) All chips, tokens, and monetary equivalents removed from the 
tables and markers removed from the pit shall be carried to the 
cashier's cage by an individual who is independent of the cage or pit.
    (19) The credit slip shall be signed by at least the following 
individuals (as an indication that each has counted or, in the case of 
markers, reviewed the items transferred):
    (i) Cashier who received the items transferred from the pit and 
prepared the credit slip;
    (ii) Runner who carried the items transferred from the pit to the 
cage and returned to the pit with the credit slip;
    (iii) Dealer who had custody of the items prior to transfer to the 
cage; and
    (iv) Pit supervisor who supervised the credit transaction.
    (20) The credit slip shall be inserted in the drop box by the 
dealer.
    (21) Chips, tokens, or other monetary equivalents shall be 
deposited on or removed from gaming tables only when accompanied by the 
appropriate fill/credit or marker transfer forms.
    (h) Drop procedures standards. (1) At the close of each shift:
    (i) Each table's chip, token, coin, and marker inventory shall be 
counted and recorded on a table inventory form; or
    (ii) If the table banks are maintained on an imprest basis, a final 
fill or credit shall be made to bring the bank back to par.
    (2) If final fills are not made, beginning and ending inventories 
shall be recorded on the master game sheet for shift win calculation 
purposes.
    (3) The accuracy of inventory forms prepared at shift end shall be 
verified by the outgoing pit supervisor and a dealer, another pit 
supervisor, or another supervisor from another gaming department. 
Verifications shall be evidenced by signature on the inventory form.
    (4) If inventory forms are placed in the drop box, such action 
shall be performed by someone other than a pit supervisor.
    (5) The setting out of empty drop boxes and the drop shall be a 
continuous process.
    (6) Procedures shall be developed and implemented to insure that 
unauthorized access to empty drop boxes shall not occur from the time 
the boxes leave the storage racks until they are placed on the tables.
    (7) At the end of each shift:
    (i) All locked drop boxes shall be removed from the tables by an 
individual independent of the pit shift being dropped;
    (ii) A separate drop box shall be placed on each table each shift 
or a gaming operation operator may utilize a single drop box with 
separate openings and compartments for each shift; and
    (iii) Upon removal from the tables, drop boxes shall be transported 
directly to the count room or other secure place and locked in a secure 
manner until the count takes place.
    (8) If drop boxes are not placed on all tables, then the pit 
department shall document which tables were open during the shift.
    (9) The transporting of drop boxes shall be performed by a minimum 
of two individuals, at least one of whom shall be independent of the 
pit shift being dropped. This standard does not apply to Tier A gaming 
operations.
    (10) All drop boxes shall be posted with a number corresponding to 
a permanent number on the gaming table and marked to indicate game, 
table number and shift.
    (i) Soft count standards. (1) If counts from various revenue 
centers occur simultaneously in the count room, procedures shall be in 
effect which prevent the commingling of funds from different revenue 
centers.
    (2) The soft count shall be performed by a minimum of three 
employees. A second count shall be performed by an

[[Page 611]]

employee on the count team who did not perform the initial count.
    (3) At no time during the count shall there be fewer than three 
employees in the count room until the monies have been accepted into 
cage/vault accountability.
    (4) Count team members shall be rotated on a routine basis 
(rotation is such that the count team is not consistently the same 
three individuals more than four days per week). This standard shall 
not apply to Tier A gaming operations.
    (5) The count team shall be independent of transactions being 
reviewed and counted and the subsequent accountability of soft drop 
proceeds. A dealer or a cage cashier may be used if this person is not 
allowed to perform the recording function. An accounting representative 
may be used if there is an independent audit of all soft count 
documentation.
    (6) The drop boxes shall be individually emptied and counted in 
such a manner to prevent the commingling of funds between boxes until 
the count of the box has been recorded.
    (7) The count of each box shall be recorded in ink or other 
permanent form of recordation.
    (8) If currency counters are utilized and the count room table is 
used only to empty boxes and sort/stack contents, a count team member 
shall be able to observe the loading and unloading of all currency at 
the currency counter, including rejected currency.
    (9) Drop boxes, when empty, shall be shown to another member of the 
count team, to another person who is observing the count, or to 
recorded or live surveillance, provided the count is monitored in its 
entirety by someone independent to the count.
    (10) Orders for fill/credit (if applicable) shall be matched to the 
fill/credit slips.
    (11) Fills and credits shall be traced to or recorded on the count 
sheet and examined for correctness.
    (12) Pit marker issue and payment slips removed from the drop boxes 
shall either be:
    (i) Traced to or recorded on the count sheet by the count team; or
    (ii) Totaled by shift and traced to the totals documented by the 
computerized system. Accounting personnel shall verify the issue/
payment slip for each table is accurate.
    (13) Foreign currency exchange forms removed from the drop boxes 
shall be reviewed for the proper daily exchange rate and the conversion 
amount shall be recomputed by the count team. Alternatively, this may 
be performed by accounting/auditing employees.
    (14) The opening/closing table and marker inventory forms (if 
applicable) shall either be:
    (i) Examined and traced to or recorded on the count sheet; or
    (ii) If a computerized system is used, accounting personnel can 
trace the opening/closing table and marker inventory forms (if 
applicable) to the count sheet. Discrepancies shall be investigated 
with the findings documented and maintained for inspection.
    (15) Corrections to information originally recorded by the count 
team on soft count documentation shall be made by drawing a single line 
through the error, writing the correct figure above the original 
figure, and then obtaining the initials of at least two count team 
members who verified the change.
    (16) The count sheet shall be reconciled to the drop by a count 
team member who shall not function as the sole recorder.
    (17) All members of the count team shall attest by signature to 
their participation in the games drop. The count team supervisor shall 
attest to the accuracy of the games drop.
    (18) All monies and monetary equivalents that were counted shall be 
turned over to the cage or vault cashier (who shall be independent of 
the count team) or to an authorized person independent of the revenue 
generation and the count process for verification.
    (19) The individual mentioned in paragraph (i)(18) shall certify by 
signature as to the accuracy of the monies delivered and received.
    (20) Access to stored drop boxes, full or empty, shall be 
restricted to authorized members of the drop and count teams.
    (21) Access to the count room during the count shall be restricted 
to members of the drop and count teams, excluding authorized observers, 
supervisors for resolution of problems, and authorized maintenance 
personnel.
    (22) The count sheet, with all supporting documents, shall be 
promptly delivered to the accounting department by a count team member 
or someone other than the cashier's department. Alternatively, it may 
be adequately secured (e.g., locked container to which only accounting 
personnel can gain access) until retrieved by the accounting 
department.
    (j) Key control standards. (1) The involvement of at least two 
individuals independent of the cage department shall be required to 
access stored empty drop boxes.
    (2) Drop box release keys standards. (i) The keys shall be 
maintained by a department independent of the pit department;
    (ii) Only the person authorized to remove drop boxes from the 
tables shall be allowed access to the release keys; however, the count 
team members may have access to the release keys during the soft count 
in order to reset the drop boxes; and
    (iii) Persons authorized to drop the table games drop boxes shall 
be precluded from having access to drop box contents keys.
    (3) Storage rack keys standards. (i) Someone independent of the pit 
department shall be required to accompany such keys and observe each 
time drop boxes are removed from or placed in storage racks. This 
paragraph shall not apply to Tier A and Tier B gaming operations;
    (ii) Persons authorized to obtain drop box storage rack keys shall 
be precluded from having access to drop box contents keys with the 
exception of the count team.
    (4) Drop box contents keys standards. (i) The physical custody of 
the keys needed for accessing stored full drop box contents shall 
require the involvement of persons from at least two separate 
departments.
    (ii) Access to the contents key at other than scheduled count times 
shall require the involvement of at least three persons from separate 
departments, including management, and the reason for access shall be 
documented with the signatures of all participants and observers.
    (iii) Only count team members shall be allowed access to drop box 
content keys during the soft count process.
    (5) At least three (two for three tables or less) count team 
members are required to be present at the time count room and other 
soft count keys are issued for the soft count.
    (6) All duplicate keys shall be maintained in a manner which 
provides the same degree of control over drop boxes as is required for 
the original keys. Records shall be maintained for each key duplicated 
which indicate the number of keys made and destroyed.
    (7) Logs are maintained by the custodian of sensitive keys to 
document authorization of personnel accessing keys.
    (k) Table games computer generated documentation standards. (1) The 
computer system shall be capable of generating adequate documentation 
of all information recorded on the source documents and transaction 
detail (e.g., fill/credit slips, markers, etc.).

[[Page 612]]

    (2) This documentation shall be restricted to authorized personnel.
    (3) The documentation shall include, at a minimum, system exception 
information (e.g., appropriate system parameter information, 
corrections, voids, etc.).
    (4) Personnel access listing which includes, at a minimum:
    (i) Employee name;
    (ii) Employee identification number (if applicable); and
    (iii) Listing of functions employees can perform or equivalent 
means of identifying the same.
    (5) For any authorized computer applications utilized, alternate 
documentation and/or procedures which provide at least the level of 
control described by the standards in this section will be acceptable.
    (l) Playing cards and dice, not yet issued to the pit, shall be 
maintained in a secure location to prevent unauthorized access and 
reduce the possibility of tampering. Used cards and dice shall be 
maintained in a secure location until ``marked'', ``scored'' or 
``destroyed'' to prevent unauthorized access and reduce the possibility 
of tampering. Used playing cards and dice shall be canceled or 
destroyed in a timely manner not to exceed seven days. However, this 
standard shall not apply where playing cards or dice are retained for 
an investigation.
    (m) Pit supervisory personnel (with authority equal to or greater 
than those being supervised) shall provide supervision of all table 
games.
    (n) Analysis of table game performance standards. (1) Records shall 
be maintained by day and shift indicating any single-deck blackjack 
games which were dealt for an entire shift.
    (2) Records reflecting hold percentage by table and type of game 
shall be maintained by shift, by day, cumulative month-to-date, and 
cumulative year-to-date.
    (3) This information shall be presented to and reviewed by 
management independent of the pit department on at least a monthly 
basis.
    (4) The management in paragraph (n)(3) of this section shall 
investigate any unusual fluctuations in hold percentage with pit 
supervisory personnel.
    (5) The results of such investigations shall be documented in 
writing and maintained.
    (o) Table games accounting/auditing procedures.
    (1) The accounting and auditing procedures shall be performed by 
personnel who are independent of the transactions being audited/
accounted for.
    (2) If a table game has the capability to determine drop (e.g., 
bill-in/coin-drop meters, bill validator, computerized record, etc.) 
the dollar amount of the drop shall be reconciled to the actual drop by 
shift.
    (3) Accounting/auditing employees shall review exception reports 
for all computerized table games systems at least monthly for propriety 
of transactions and unusual occurrences.
    (4) All noted improper transactions or unusual occurrences shall be 
investigated with the results documented.
    (5) Evidence of table games auditing procedures and any follow-up 
performed shall be maintained and be available upon request by the 
Commission.
    (6) A daily recap shall be prepared for the day and month-to-date 
which shall include the following information:
    (i) Pit credit issues;
    (ii) Pit credit payments in chips;
    (iii) Pit credit payments in cash;
    (iv) Drop;
    (v) Win; and
    (vi) Gross revenue.
    (p) For any computer applications utilized, alternate documentation 
and/or procedures which provide at least the level of control described 
by the standards in this section will be acceptable.


Sec. 542.12  What are the minimum internal control standards for gaming 
machines?

    (a) When a standard in this section requires a minimum of three 
employees to perform a function or be present during one, Tier A and 
Tier B gaming operations may require only two employees to be present.
    (b) For this section only, credit or customer credit means a unit 
of value equivalent to cash or cash equivalents deposited, wagered, 
won, lost or redeemed by a patron.
    (c) Coins shall include tokens.
    (d) Coin drop standards. (1) A minimum of three employees shall be 
involved in the removal of the gaming machine drop, at least one of 
whom is independent of the gaming machine department.
    (2) Count room personnel shall not be allowed to exit or enter the 
count room during the count except for emergencies or scheduled breaks. 
At no time when uncounted funds are present shall there be less than 
three (3) persons in the count room.
    (3) Each gaming operation shall maintain on file the time when the 
drop buckets and bill acceptor canisters will be removed and the time 
when the contents are to be counted.
    (4) All drop buckets or canisters shall be removed only at the time 
previously designated except for emergency drops.
    (5) The gaming machine drop supervisor shall notify surveillance 
when the drop is to begin in order that surveillance may monitor the 
activities.
    (6) Surveillance shall record in a proper log or journal in a 
legible manner any exceptions or variations to established procedures 
observed during the drop. Such log or journal shall be made available 
for review to authorized persons only.
    (7) Security shall be provided over the buckets removed from the 
gaming machine drop cabinets prior to being transported to the count 
room.
    (8) As each machine is opened, the contents shall be tagged with 
its respective machine number if the bucket is not permanently marked 
with the machine number. The contents shall be transported directly to 
the area designated for the counting of such monies. If more than one 
trip is required to remove the contents of the machines, the filled 
carts of coins shall be securely locked in the room designed for 
counting. There shall be a locked covering on any carts in which the 
drop route includes passage out of doors.
    (9) Each drop bucket in use shall be:
    (i) Housed in a locked compartment separate from any other 
compartment of the gaming machine and keyed differently than other 
gaming machine compartments; and
    (ii) Identifiable to the gaming machine from which it is removed 
(i.e., permanently marked with the gaming machine I.D. number, or bar 
coded labels, printed tags, etc.). If the gaming machine is identified 
with a removable tag which is placed in the bucket, the tag shall be 
placed on top of the bucket when it is collected.
    (10) Each gaming machine shall have drop buckets into which coins 
or tokens that are retained by the gaming machine are collected. Drop 
bucket contents shall not be used to make change or pay hand-paid 
payouts.
    (11) The collection procedures may include procedures for dropping 
gaming machines which have trays instead of drop buckets.
    (e) Equipment standards. (1) A weigh scale calibration module shall 
be secured so as to prevent unauthorized access (e.g., prenumbered 
seal, lock and key, etc.).
    (2) Someone independent of the cage, vault, gaming machine, and 
count team functions shall be required to be present whenever the 
calibration module is accessed.
    (3) Such access shall be documented and maintained.

[[Page 613]]

    (4) If a weigh scale interface is used, it shall be adequately 
restricted so as to prevent unauthorized access (passwords, keys, 
etc.).
    (5) If the weigh scale has a zero adjustment mechanism, it shall be 
physically limited to minor adjustments (e.g., weight of a bucket) or 
physically situated such that any unnecessary adjustments to it during 
the weigh process would be observed by other count team members.
    (6) The weigh scale and weigh scale interface (if applicable) shall 
be tested by someone who is independent of the cage, vault and gaming 
machine departments and count team at least quarterly. At least semi-
annually, this test shall be performed by internal audit in accordance 
with the internal audit standards. The result of these tests shall be 
documented and signed by the person(s) performing the test.
    (7) During the gaming machine count, at least two employees shall 
verify the accuracy of the weigh scale with varying weights or with 
varying amounts of previously counted coin for each denomination to 
ensure the scale is properly calibrated (varying weights/coin from drop 
to drop is acceptable).
    (8) If a mechanical coin counter is used (instead of a weigh 
scale), the gaming operation shall establish and comply with procedures 
that are equivalent to those described in paragraphs (c)(7), (c)(8), 
and (c)(9) of this section.
    (9) If a coin meter count machine is used, the count team member 
shall record the machine number denomination and number of coins in ink 
on a source document, unless the meter machine automatically records 
such information.
    (f) Gaming machine count and wrap standards.
    (1) The weigh/count shall be performed by a minimum of three 
employees.
    (2) At no time during the weigh/count shall there be fewer than 
three employees in the count room.
    (3) The gaming machine count team shall be independent of the 
gaming machine department and the subsequent accountability of gaming 
machine count proceeds, unless they are non-supervisory gaming machine 
employees and perform the laborer function only. (A non-supervisory 
gaming machine employee is defined as a person below the level of 
gaming machine shift supervisor.)
    (4) The following functions shall be performed in the counting of 
the gaming machine drop:
    (i) Recorder function which involves the recording of the gaming 
machine count;
    (ii) Count team supervisor function which involves the control of 
the gaming machine weigh and wrap process.
    (5) The amount of the gaming machine drop from each machine shall 
be recorded in ink on a gaming machine count document by the recorder 
or mechanically printed by the weigh scale. If a weigh scale interface 
is used, the gaming machine drop figures are transferred via direct 
line or computer storage media.
    (6) The recorder and at least one other count team member shall 
sign the weigh tape and the gaming machine count document attesting to 
the accuracy of the weigh/count.
    (7) At least three employees who participate in the weigh/count 
and/or wrap process shall sign the gaming machine count document or a 
summary report to attest to their presence. If all other count team 
members do not sign the gaming machine count document or a summary 
report, they shall sign a supplemental document evidencing their 
participation in the weigh/count and/or wrap.
    (8) The coins shall be wrapped and reconciled in a manner which 
precludes the commingling of gaming machine drop coin with coin (for 
each denomination) from the next gaming machine drop.
    (9) At least two employees shall be present throughout the wrapping 
of the gaming machine drop.
    (10) If the gaming machine count is conducted with a continuous 
mechanical count meter which is not reset during the count and is 
verified in writing by at least three employees at the start and end of 
each nomination count, then one employee may perform the wrap.
    (11) The coins shall be wrapped immediately after being weighed or 
counted. As the coin is being wrapped, it shall be maintained in such a 
manner so as to be able to obtain an accurate count when the wrap is 
completed. At the completion of the wrap, a count team member shall 
independently count the wrap and reconcile it with the weigh/meter 
count.
    (12) If the coins are transported off the property, a second 
(alternative) count procedure shall be performed before the coins leave 
the property. Any variances shall be documented.
    (13) Transfers out of the count room during the gaming machine 
count and wrap process shall be strictly prohibited, or if transfers 
are permitted during the count and wrap, each transfer shall be 
recorded on a separate multi-part form with a preprinted or 
concurrently-printed form number (used solely for gaming machine count 
transfers) which shall be subsequently reconciled by the accounting 
department to ensure the accuracy of the reconciled wrapped gaming 
machine drop. If transfers are permitted, they must be counted and 
signed for by at least two members of the count team and by someone 
independent of the count team who is responsible for authorizing the 
transfer.
    (14) If the count room serves as a coin room and coin room 
inventory is not secured so as to preclude access by the count team, 
then the following two standards shall apply:
    (i) At the commencement of the gaming machine count the following 
requirements shall be met:
    (A) The coin room inventory shall be counted by at least two 
employees, one of whom is a member of the count team and the other is 
independent of the weigh/count and wrap procedures;
    (B) The count in paragraph (f)(14)(i) (A) of this section shall be 
recorded on an appropriate inventory form;
    (ii) Upon completion of the wrap of the gaming machine drop:
    (A) At least two members of the count team (wrap team), 
independently from each other, shall count the ending coin room 
inventory;
    (B) The counts in paragraph (f)(14)(ii)(A) of this section shall be 
recorded on a summary report(s) which evidences the calculation of the 
final wrap by subtracting the beginning inventory from the sum of the 
ending inventory and transfers in and out of the coin room;
    (C) The same count team members shall compare the calculated wrap 
to the weigh/count, recording the comparison and noting any variances 
on the summary report;
    (D) A member of the cage/vault department shall count the ending 
coin room inventory by denomination and shall reconcile it to the 
beginning inventory, wrap, transfers and weigh/count; and
    (E) At the conclusion of the reconciliation, at least two count/
wrap team members and the verifying employee shall sign the summary 
report(s) attesting to its accuracy.
    (15) For Tier A and B gaming operations the functions described in 
paragraph (f)(14)(ii)(A) and (C) of this section may be performed by 
only one count team member. That count team member must then sign the 
summary report, along with the verifying employee, as required under 
paragraph (f)(14)(ii)(E).

[[Page 614]]

    (16) If the count room is segregated from the coin room, or if the 
coin room is used as a count room and the coin room inventory is 
secured to preclude access by the count team, all of the following 
requirements shall be completed, at the conclusion of the count:
    (i) At least two members of the count/wrap team shall count the 
final wrapped gaming machine drop independently from each other;
    (ii) The counts shall be recorded on a summary report;
    (iii ) The same count team members (or the accounting department) 
shall compare the final wrap to the weigh/count, recording the 
comparison and noting any variances on the summary report;
    (iv) A member of the cage/vault department shall count the wrapped 
gaming machine drop by denomination and reconcile it to the weigh/
count;
    (v) At the conclusion of the reconciliation, at least two count 
team members and the cage/vault employee shall sign the summary report 
attesting to its accuracy; and
    (vi) The wrapped coins (exclusive of proper transfers) shall be 
transported to the cage, vault or coin vault after the reconciliation 
of the weigh/count to the wrap.
    (17) Large (by denomination, either $1,000 or 2% of the drop, 
whichever is less) or unusual (e.g., zero for weigh count or patterned 
for all counts) variances between the weigh/count and wrap shall be 
investigated by management personnel independent of the gaming machine 
department, count team and the cage/vault functions on a timely basis.
    (18) The results of such investigation shall be documented and 
maintained.
    (19) All gaming machine count and wrap documentation, including any 
applicable computer storage media, shall be immediately delivered to 
the accounting department by other than the cashier's department. 
Alternatively, it may be adequately secured (e.g., locked container to 
which only accounting personnel can gain access) until retrieved by the 
accounting department.
    (20) If applicable, the weight shall be converted to dollar amounts 
prior to the reconciliation of the weigh to the wrap.
    (21) A count team member shall test the metered count machine (if 
used) prior to the actual count to ascertain if the metering device is 
functioning properly with a predetermined number of coins for each 
denomination.
    (22) If a coin meter is used, a count team member shall convert the 
coin count for each denomination into dollars and shall enter the 
results on a summary sheet.
    (23) Immediately upon receiving the funds, an independent person 
shall count the gaming machine drop by denomination and shall sign the 
count sheet attesting to the accuracy of the total and the 
denominations of the funds received.
    (24) After the weigh/wrap count has been completed, the count/wrap 
amount shall be posted to cage accountability.
    (25) Gaming machine analysis reports, which compare actual hold to 
theoretical hold by gaming machine shall be prepared on at least a 
monthly basis.
    (26) Such reports shall provide all data on both month-to-date and 
year-to-date bases.
    (27) The gaming machine hopper loads and coin in the drop cabinet 
shall be secured and accounted for during the removal and maintenance 
of gaming machines.
    (28) Cashier/change banks shall be counted and reconciled for each 
shift.
    (29) Corrections on gaming machine count documentation shall be 
made by crossing out the error, entering the correct figure, and then 
obtaining the initials of at least two count team employees. If a weigh 
scale interface is used, corrections to gaming machine count data shall 
be made using either of the following:
    (i) Crossing out the error on the gaming machine document, entering 
the correct figure, and then obtaining the initials of at least two 
count team employees. If this procedure is used, an employee 
independent of the gaming machine department and count team shall enter 
the correct figure into the computer system prior to the generation of 
related gaming machine reports; or
    (ii) During the count process, correct the error in the computer 
system and enter the passwords of at least two count team employees. If 
this procedure is used, an exception report shall be generated by the 
computer system identifying the gaming machine number, the error, the 
correction and the count team employees attesting to the correction.
    (g) Currency acceptor drop and count standards. (1) Tier A gaming 
operations may be exempt from compliance with this section if the 
gaming operations develop and comply with procedures that shall protect 
the integrity of the drop and count.
    (2) The currency acceptor drop boxes shall be removed by an 
employee independent of the gaming machine department then transported 
directly to the soft count room or other similarly restricted location 
and locked in a secure manner until the count takes place.
    (3) The transporting of currency acceptor drop boxes shall be 
performed by a minimum of two employees at least one of whom is 
independent of the gaming machine department.
    (4) The currency acceptor count shall be performed in a soft count 
room or equivalently secure area with comparable controls.
    (5) The currency acceptor count shall be performed by a minimum of 
three employees.
    (6) Currency acceptor count team members shall be rotated on a 
routine basis such that the count team is not consistently the same 
three individuals more than four days per week.
    (7) For Tier B gaming operations a minimum of two persons may 
perform the count provided the count is viewed either live or on 
videotape within seven days by an employee independent of the count.
    (8) The currency acceptor count team shall be independent of 
transactions being reviewed and counted and the subsequent 
accountability of currency drop proceeds.
    (9) A cage cashier may be used if this person is not allowed to 
perform the recording function. An accounting representative may be 
used if there is an independent audit of all currency acceptor count 
documentation.
    (10) The currency acceptor drop boxes shall be individually emptied 
and counted in such a manner as to prevent the commingling of funds 
between boxes until the count of the box has been recorded.
    (11) The count of each box shall be recorded in ink or other 
permanent form of recordation.
    (12) If currency counters are utilized and the count room table is 
used only to empty boxes and sort/stack contents, a count team member 
shall be able to witness the loading and unloading of all currency at 
the currency counter, including rejected currency.
    (13) Drop boxes, when empty, shall be shown to another member of 
the count team, to another person who is observing the count, or to 
recorded or live surveillance, provided the count is monitored in its 
entirety by someone independent of the count.
    (14) Corrections to information originally recorded by the count 
team on currency acceptor count documentation shall be made by crossing 
out the error, entering the correct figure, and then obtaining the 
initials of at least two count team members who verified the change.
    (15) The count sheet shall be reconciled to the total drop by a 
count

[[Page 615]]

team member who shall not function as the sole recorder.
    (16) All members of the count team shall attest by signature to the 
accuracy of the currency acceptor drop count. Three verifying 
signatures on the count sheet shall be adequate if all additional count 
team employees sign a supplemental document evidencing their 
involvement in the count process.
    (17) All monies that were counted shall be turned over to the cage 
cashier (who is independent of the count team) or to an employee 
independent of the revenue generation and the count process for 
verification.
    (18) The employee shall certify by signature as to the accuracy of 
the currency delivered and received.
    (19) Access to stored full drop boxes shall be restricted to 
authorized members of the drop and count teams.
    (20) Access to the count room shall be restricted to members of the 
drop and count teams, excluding authorized observers, supervisors for 
resolution of problems, and authorized maintenance personnel.
    (21) The count sheet, with all supporting documents, shall be 
promptly delivered to the accounting department by a count team member 
or someone other than the cashiers department. Alternatively, it may be 
adequately secured (e.g., locked container to which only accounting 
personnel can gain access) until retrieved by the accounting 
department.
    (h) Jackpot payouts, gaming machines fills, short pays and 
accumulated credit payouts standards.
    (1) For jackpot payouts and gaming machine fills, documentation 
shall include the following information:
    (i) Date and time;
    (ii) Machine number;
    (iii) Dollar amount of cash payout or gaming machine fill (both 
alpha and numeric), or description of personal property awarded; alpha 
is optional if another unalterable method is used for evidencing the 
amount of the payout;
    (iv) Game outcome (including reel symbols, card values and suits, 
etc.) for jackpot payouts;
    (v) Signatures of at least two employees verifying and witnessing 
the payout or gaming machine fill; however, on graveyard shifts (eight-
hour maximum) payouts/fills less than $100 can be made without the 
payout/fill being witnessed if the second person signing can reasonably 
verify that a payout/fill is justified; and
    (vi) Preprinted or concurrently-printed sequential number.
    (2) Jackpot payouts over a predetermined amount shall require the 
signature and verification of a supervisory or management employee 
independent of the gaming machine department. This predetermined amount 
shall be authorized by management, documented, and maintained.
    (3) For short pays of $10.00 or more, the jackpot payout form 
includes:
    (i) Date and time;
    (ii) Machine number;
    (iii) Dollar amount of payout (both alpha and numeric); and
    (iv) Signatures of at least two employees verifying and witnessing 
the payout.
    (4) Short pays involving a single token in a denomination higher 
than $10.00 may be handled without the documentation required in 
paragraph (h) (3) of this section.
    (5) Computerized jackpot/fill systems shall be restricted so as to 
prevent unauthorized access and fraudulent payouts by one individual.
    (6) Payout forms shall be controlled and routed in a manner that 
precludes any one individual from producing a fraudulent payout by 
forging signatures or by altering the amount paid out subsequent to the 
payout and misappropriating the funds.
    (i) If a gaming operation offers promotional payouts and awards, 
the payout form/documentation includes the following information:
    (1) Date and time;
    (2) Machine number and denomination;
    (3) Dollar amount of payout or description of personal property 
(e.g., jacket, toaster, car, etc.);
    (4) Type of promotion (e.g., double jackpots, four-of-a-kind bonus, 
etc.); and
    (5) Signature of at least one employee authorizing and completing 
the transaction.
    (j) Gaming machine department funds standards.
    (1) The gaming machine booths and change banks, which are active 
during the shift, shall be counted down and reconciled each shift 
utilizing appropriate accountability documentation.
    (2) The wrapping of loose gaming machine booth and cage cashier 
coin shall be performed at a time or location that does not interfere 
with the hard count/wrap process or the accountability of that process.
    (3) A record shall be maintained evidencing the transfers of 
wrapped and unwrapped coins and retained for 7 days.
    (k) EPROM standards. (1) At least annually, procedures shall be 
performed to insure the integrity of a sample of gaming machine game 
program EPROMs by personnel independent of the gaming operation or the 
machines being tested.
    (2) EPROM control standards.
    (i) Procedures shall be developed and implemented for the 
following:
    (A) Removal of EPROMs from devices, the verification of the 
existence of errors as applicable, and the correction via duplication 
from the master game program EPROM;
    (B) Copying one gaming device program to another approved program;
    (C) Verification of duplicated EPROMs prior to being offered for 
play;
    (D) Destruction, as needed, of EPROMs with electrical failures; and
    (E) Securing the EPROM duplicator and master game EPROMs from 
unrestricted access.
    (ii) The master game program number, par percentage, and the pay 
table shall be verified to the par sheet when initially received from 
the manufacturer.
    (iii) Gaming machines with potential jackpots in excess of $100,000 
shall have the circuit boards locked or physically sealed. The lock or 
seal shall necessitate the presence of an individual independent of the 
gaming machine department to access the device game program EPROM. If a 
seal is used to secure the board to the frame of the gaming device, it 
shall be pre-numbered.
    (iv) Records which document the procedures in paragraph (k) (2) (i) 
of this section shall include the following information:
    (A) Date;
    (B) Machine number (source and destination);
    (C) Manufacturer;
    (D) Program number;
    (E) Personnel involved;
    (F) Reason for duplication;
    (G) Disposition of any permanently removed EPROM;
    (H) Seal numbers, if applicable; and
    (I) Approved testing lab approval numbers, if available.
    (3) EPROMS returned to gaming devices shall be labeled and shall 
include the date program number, information identical to that shown on 
the manufacturer's label, and initials of the individual replacing the 
EPROM.
    (l) Standards for evaluating theoretical and actual hold 
percentages.
    (1) Accurate and current theoretical hold worksheets shall be 
maintained for each gaming machine.
    (2) For those gaming machines or groups of identical machines 
(excluding multi-game machines) with differences in theoretical payback 
percentage exceeding a 4% spread between the minimum and maximum 
theoretical payback, an employee or department independent from the 
gaming machine department shall:

[[Page 616]]

    (i) On a quarterly basis, record the meters that contain the number 
of plays by wager (i.e., one coin, two coins, etc.);
    (ii) On an annual basis, calculate the theoretical hold percentage 
based on the distribution of plays by wager type;
    (iii) On an annual basis, adjust the machine(s) theoretical hold 
percentage in the gaming machine statistical report to reflect this 
revised percentage.
    (3) For multi-game machines, an employee or department independent 
of the gaming machine department shall:
    (i) Weekly record the total coin-in meter;
    (ii) Quarterly record the coin-in meters for each game contained in 
the machine;
    (iii) On an annual basis adjust the theoretical hold percentage to 
a weighted average based upon the ratio of coin-in for each game.
    (4) The adjusted theoretical hold percentage for multi-game 
machines may be combined for machines with exactly the same game mix 
throughout the year.
    (5) The theoretical hold percentages used in the slot analysis 
reports should be within the performance standards set by the 
manufacturer.
    (6) Records shall be maintained for each machine which indicate the 
dates and type of changes made and the recalculation of theoretical 
hold as a result of the changes.
    (7) Records shall be maintained for each machine which indicate the 
date the machine was placed into service, the date the machine was 
removed from operation, the date the machine was placed back into 
operation, and any changes in machine numbers and designations.
    (8) All of the gaming machines shall contain functioning meters 
which shall record coin-in or credit-in.
    (9) All gaming machines with currency acceptors shall contain 
functioning bill-in meters which record the dollar amounts or number of 
bills accepted by denomination.
    (10) Gaming machine in-meter readings shall be recorded at least 
weekly (monthly for Tier A gaming operations) immediately prior to or 
subsequent to a gaming machine drop. However, the time between readings 
may extend beyond one week in order for a reading to coincide with the 
end of an accounting period only if such extension is for no longer 
than six days. In-meter readings should be retained for at least five 
years.
    (11) The employee who records the in-meter reading shall either be 
independent of the hard count team or shall be assigned on a rotating 
basis, unless the in-meter readings are randomly verified quarterly for 
all gaming machines and currency acceptors by someone other than the 
regular in-meter reader.
    (12) Upon receipt of the meter reading summary, the accounting 
department shall review all meter readings for reasonableness using 
pre-established parameters.
    (13) Prior to final preparation of statistical reports, meter 
readings which do not appear reasonable shall be reviewed with gaming 
machine department employees, and exceptions documented, so that meters 
can be repaired or clerical errors in the recording of meter readings 
can be corrected.
    (14) A report shall be produced at least monthly showing month-to-
date, year-to-date, and if practicable, life-to-date actual hold 
percentage computations for individual machines and a comparison to 
each machine's theoretical hold percentage previously discussed.
    (15) Each change to a gaming machine's theoretical hold percentage, 
including progressive percentage contributions, shall result in that 
machine being treated as a new machine in the statistical reports 
(i.e., not commingling various hold percentages).
    (16) If promotional payouts and awards are included on the gaming 
machine statistical reports, it shall be in a manner which prevents 
distorting the actual hold percentages of the affected machines.
    (17) A report shall be produced at least monthly showing year-to-
date combined gaming machine performance, by denomination. The report 
shall include the following for each denomination:
    (i) Floor par;
    (ii) Combined actual hold percentage;
    (iii) Percentage variance; and
    (iv) Projected dollar variance (i.e., coin-in times the percentage 
variance).
    (18) The statistical reports shall be reviewed by both gaming 
machine department management and management employees independent of 
the gaming machine department on at least a monthly basis.
    (19) Large variances between theoretical hold and actual hold shall 
be investigated and resolved with the findings documented in a timely 
manner.
    (20) For purposes of analyzing large variances between actual hold 
and theoretical hold percentages, information to create floor par 
reports by machine type shall be maintained.
    (21) Maintenance of the computerized gaming machine monitoring 
system data files shall be performed by a department independent of the 
gaming machine department. Alternatively, maintenance may be performed 
by gaming machine supervisory employees if sufficient documentation is 
generated and it is randomly verified on a monthly basis by employees 
independent of the gaming machine department.
    (22) Updates to the computerized gaming machine monitoring system 
to reflect additions, deletions, or movements of gaming machines shall 
be made at least weekly prior to in-meter readings and the weigh 
process.
    (m) Gaming machine hopper contents standards.
    (1) When machines are temporarily removed from the floor, gaming 
machine drop and hopper contents shall be protected to preclude the 
misappropriation of stored funds.
    (2) When machines are permanently removed from the floor, the 
gaming machine drop and hopper contents shall be counted and recorded 
by at least two employees with appropriate documentation being routed 
to the accounting department for proper recording and accounting for 
initial hopper loads.
    (n) Gaming machine drop keys standards.
    (1) The physical custody of the keys needed to access gaming 
machine coin drop cabinets, including duplicates, shall require the 
involvement of two persons, one of whom is independent of the gaming 
machine department.
    (2) Gaming machine coin drop cabinet keys, including duplicates, 
shall be maintained by a department independent of the gaming machine 
department.
    (3) Two employees (separate from key custodian) shall be required 
to accompany such keys while checked out and observe each time gaming 
machine drop cabinets are accessed, unless surveillance is notified 
each time keys are checked out and surveillance observes the person 
throughout the period the keys are checked out.
    (o) Currency acceptor key control standards. (1) Tier A gaming 
operations shall not be subject to the requirements of this paragraph 
(o), provided that the gaming operation develops and complies with 
procedures that maintain adequate key control and restricts access to 
the keys.
    (2) The physical custody of the keys needed for accessing stored 
full currency acceptor drop box contents shall require involvement of 
persons from two separate departments, with the exception of the count 
team.
    (3) Only the employees authorized to remove the currency acceptor 
drop boxes shall be allowed access to the

[[Page 617]]

release keys. For situations that require access to the currency 
acceptor drop box at other than scheduled drop time, the date, time, 
and signature of employee signing out/in the release key must be 
documented. The currency acceptor drop box release keys are separately 
keyed from the currency acceptor contents keys.
    (4) The count team members may have access to the release keys 
during the count only in order to reset the drop boxes if necessary.
    (5) Employees authorized to drop the currency acceptor drop boxes 
shall be precluded from having access to drop box contents keys.
    (6) Someone independent of the gaming machine department shall be 
required to accompany currency acceptor drop box storage rack keys and 
observe each time drop boxes are removed from or placed in storage 
racks.
    (7) Employees authorized to obtain drop box storage rack keys shall 
be precluded from having access to drop box contents keys (with the 
exception of the count team).
    (8) Access to the currency acceptor contents key at other than 
scheduled count times shall require the involvement of at least three 
employees from separate departments, including management. The reason 
for access shall be documented with the signatures of all participants 
and observers. Only the count team members shall be allowed access to 
drop box contents.
    (9) At least three count team members shall be required to be 
present at the time currency acceptor count room keys and other count 
keys are issued for the count.
    (10) Duplicate keys shall be maintained in such a manner as to 
provide the same degree of control over drop boxes as is required for 
the original keys. Records shall be maintained for each key duplicated 
which indicate the number of keys made and destroyed.
    (p) Player tracking standards. (1) The player tracking system shall 
be secured so as to prevent unauthorized access (e.g., changing 
passwords at least quarterly and physical access to computer hardware, 
etc.).
    (2) The addition of points to members' accounts other than through 
actual gaming machine play shall be sufficiently documented (including 
substantiation of reasons for increases) and shall be authorized by a 
department independent of the player tracking and gaming machines. 
Alternatively, addition of points to members' accounts may be 
authorized by gaming machine supervisory employees if sufficient 
documentation is generated and it is randomly verified by employees 
independent of the gaming machine department on a quarterly basis.
    (3) Booth employees who redeem points for members shall not have 
access to lost cards.
    (4) Changes to the player tracking system parameters, such as point 
structures and employee access, shall be performed by supervisory 
employees independent of the gaming machine department. Alternatively, 
changes to player tracking system parameters may be performed by gaming 
machine supervisory employees if sufficient documentation is generated 
and it is randomly verified by supervisory employees independent of the 
gaming machine department on a monthly basis.
    (5) All other changes to the player tracking system shall be 
appropriately documented.
    (q) Progressive gaming machines standards. (1) A meter that shows 
the amount of the progressive jackpot shall be conspicuously displayed 
at or near the machines to which the jackpot applies. This standard 
does not apply to wide area progressive machines.
    (i) At least once each day, each gaming operation shall record the 
amount shown on each progressive jackpot meter at the licensee's 
establishment except for those jackpots that can be paid directly from 
the machine's hopper;
    (ii) Explanations for meter reading decreases shall be maintained 
with the progressive meter reading sheets, and where the payment of a 
jackpot is the explanation for a decrease, the gaming operation shall 
record the jackpot payout number on the sheet or have the number 
reasonably available; and
    (iii) Each gaming operation shall record the base amount of each 
progressive jackpot the licensee offers.
    (2) The wide area progressive gaming machines system shall be 
adequately restricted to prevent unauthorized access (e.g., changing 
passwords at least quarterly, restrict access to EPROMs, and restrict 
physical access to computer hardware, etc.).
    (3) For the wide area progressive system, procedures shall be 
developed, implemented, and documented for:
    (i) Reconciliation of meters and jackpot payouts;
    (ii) Collection/drop of gaming machine funds;
    (iii) Jackpot verification and payment and billing to gaming 
operations on pro-rata basis;
    (iv) System maintenance;
    (v) System accuracy; and
    (vi) System security.
    (4) Reports adequately documenting the procedures required in 
paragraph (q) (3) of this section shall be generated and retained.
    (r) Gaming machine accounting/auditing procedures standards. (1) 
Gaming machine accounting/auditing procedures shall be performed by 
employees who are independent of the transactions being reviewed.
    (2) For computerized player tracking systems, an accounting/
auditing employee shall perform the following procedures at least one 
day per month:
    (i) Foot all jackpot and fill slips and trace totals to those 
produced by the system;
    (ii) Review all slips written (from the restricted copy) for 
continuous sequencing;
    (iii) Foot all points-redeemed documentation and trace to the 
system-generated totals; and
    (iv) Review all points-redeemed documentation for propriety.
    (3) For computerized gaming machine monitoring systems, procedures 
shall be performed at least monthly to verify that the system is 
transmitting and receiving data from the gaming machines properly and 
to verify the continuing accuracy of the coin-in meter readings as 
recorded in the gaming machine statistical report.
    (4) For weigh scale interface systems, for at least one drop period 
per month accounting/auditing employees shall compare the weigh tape to 
the system-generated weigh, as recorded in the gaming machine 
statistical report, in total. Discrepancies shall be resolved prior to 
generation/distribution of gaming machine reports.
    (5) For each drop period, accounting/auditing personnel shall 
compare the ``coin-to-drop'' meter reading to the actual drop amount. 
Discrepancies should be resolved prior to generation/distribution of 
slot statistical reports.
    (6) Follow-up shall be performed for any one machine having an 
unresolved variance between actual drop and coin-to-drop meter reading 
in excess of 3%. The follow-up performed and results of the 
investigation shall be documented and maintained.
    (7) At least weekly, accounting/auditing employees shall compare 
the bill-in meter reading to the total currency acceptor drop amount 
for the week. Discrepancies shall be resolved prior to the generation/
distribution of gaming machine statistical reports.
    (8) Follow-up shall be performed for any one machine having an 
unresolved variance between actual drop and bill-in meter reading in 
excess of 3%. The follow-up performed and results of the investigation 
shall be documented and maintained.
    (9) At least annually, accounting/auditing personnel shall randomly

[[Page 618]]

verify that EPROM changes are properly reflected in the gaming machine 
analysis reports.
    (10) Accounting/auditing employees shall review exception reports 
for all computerized gaming machine systems on a daily basis for 
propriety of transactions and unusual occurrences.
    (11) All gaming machine auditing procedures and any follow-up 
performed shall be documented and maintained for inspection.
    (s) For all computerized gaming machine systems, a personnel access 
listing shall be maintained which includes at a minimum:
    (1) Employee name;
    (2) Employee identification number (or equivalent); and
    (3) Listing of functions employee can perform or equivalent means 
of identifying same.
    (t) For any computer applications utilized, alternate documentation 
and/or procedures which provide at least the level of control described 
by the standards in this section will be acceptable.
    (u) For gaming machines that accept coins or currency and issue 
cash-out tickets, the following standards shall apply:
    (1) In addition to the applicable accounting and auditing standards 
in paragraph (r) of this section, on a quarterly basis, the gaming 
operation shall foot all jackpot cash-out tickets and trace totals to 
those produced by the system.
    (2) The customer may request a cash-out ticket from the gaming 
machine which reflects all remaining credits. The cash-out ticket shall 
be printed at the gaming machine by an internal document printer.
    (3) The customer shall redeem the cash-out ticket at a change booth 
or cashiers' cage. Once presented for redemption, the cashier shall:
    (i) Scan the bar code via an optical reader or its equivalent; or
    (ii) Input the cash-out ticket validation number into the computer.
    (4) The information contained in paragraph (u)(3) of this section 
shall be transmitted to the host computer. The host computer shall 
verify the authenticity of the cash-out ticket and communicate directly 
to the change booth or cashier cage terminal.
    (5) If valid, the cashier pays the customer the appropriate amount 
and the cash-out ticket is electronically noted ``paid'' in the system. 
The ``paid'' cash-out ticket shall remain in the cashiers'' bank for 
reconciliation purposes.
    (6) If invalid, the host computer shall notify the cashier that one 
of the following conditions exists:
    (i) Serial number cannot be found on file (stale date, forgery, 
etc.);
    (ii) Cash-out ticket has already been paid; or
    (iii) Amount of cash-out ticket differs from amount on file. The 
cashier shall refuse payment to the customer and notify a supervisor of 
the invalid condition. The supervisor shall resolve the dispute.
    (7) If the coinless/cashless gaming machine system temporarily goes 
down, cashiers may redeem cash-out tickets after recording the 
following:
    (i) Serial number of the cash-out ticket;
    (ii) Date;
    (iii) Dollar amount; and
    (iv) Issuing gaming machine number.
    (8) Cash-out tickets shall be validated as expeditiously as 
possible when the coinless/cashless gaming machine system is restored.
    (9) The gaming operation shall develop and implement procedures to 
control cash-out ticket paper which shall include procedures which:
    (i) Mitigate the risk of counterfeiting of cash-out ticket paper;
    (ii) Adequately controls the inventory of the cash-out ticket 
paper; and
    (iii) Provide for the destruction of all unused cash-out ticket 
paper.
    (10) If the coinless/cashless gaming machine system is down for 
more than four hours, the gaming operation shall promptly notify the 
tribal council or its designated representative.
    (11) These gaming machine systems shall comply with all other 
standards (as applicable) in this section including:
    (i) Standards for currency acceptor drop and count;
    (ii) Standards for coin drop and count; and
    (iii) Standards concerning EPROMS.
    (v) If the gaming machine does not accept currency or coin and does 
not return currency or coin, the following standard shall apply:
    (1) Equipment. (i) A central computer, with supporting hardware and 
software, to coordinate network activities, provide system interface, 
and store and manage a player/account database;
    (ii) A network of contiguous player terminals with touch-screen or 
button-controlled video monitors connected to an electronic selection 
device and the central computer via a communications network;
    (iii) One or more electronic selection devices, utilizing random 
number generators, each of which selects any combination or 
combinations of numbers, colors and/or symbols for a network of player 
terminals.
    (2) Player terminals standards. (i) The player terminals are 
connected to a game server;
    (ii) The game server shall generate and transmit to the bank of 
player terminals a set of random numbers, colors and/or symbols at 
regular intervals. The subsequent game results are determined at the 
player terminal and the resulting information is transmitted to the 
account server;
    (iii) The game servers shall be housed in a game server room or 
secure locked cabinet off the casino floor.
    (3) Patron account maintenance standards. (i) A central computer 
acting as an account server shall provide customer account maintenance 
and the deposit/withdrawal function of those account balances;
    (ii) Patrons may access their accounts on the computer system by 
means of a Player Identification Card at the player terminal. Each 
player terminal may be equipped with a card reader and PIN (personal 
identification number) pad or touch screen array for this purpose;
    (iii) All communications between the player terminal and the 
account server shall be encrypted for security reasons.
    (4) Patron account generation standards. (i) A computer file for 
each patron shall be prepared by a clerk, with no incompatible 
functions, prior to the patron being issued a PIN card to be utilized 
for machine play. The patron shall select his/her four digit PIN, known 
only to the patron, to be used in conjunction with the PIN Card;
    (ii) The clerk shall sign-on with a unique password to a terminal 
equipped with peripherals required to input data from the Patron 
Registration form. Passwords are issued and can only be changed by MIS 
personnel at the discretion of the department director;
    (iii) After entering a specified number of incorrect PIN entries at 
the cage or player terminal, the patron shall be directed to proceed to 
the Gaming Machine Information Center to obtain a new PIN. If a patron 
forgets, misplaces or requests a change to their four digit PIN, the 
patron shall proceed to the Gaming Machine Information Center.
    (5) Deposit of credits standards. (i) The cashier shall sign-on 
with a unique password to a cashier terminal equipped with peripherals 
required to complete the credit transactions. Passwords are issued and 
can only be changed by MIS personnel at the discretion of the 
department director;
    (ii) The patron shall present cash, chips, coin or coupons along 
with their PIN Card to a cashier to deposit credits;
    (iii) The cashier shall complete the transaction by utilizing a 
card scanner which the cashier shall slide the patron's PIN card 
through;
    (iv) The cashier shall accept the funds from the patron and enter 
the

[[Page 619]]

appropriate amount on the cashier terminal;
    (v) A multi-part deposit slip shall be generated by the point of 
sale receipt printer. The cashier shall direct the patron to sign two 
copies of the deposit slip receipt. The original of the signed deposit 
slip shall be given to the patron. The first copy of the signed deposit 
slip shall be secured in the cashier's cash drawer;
    (vi) The cashier shall verify the patron's balance before 
completing the transaction. The cashier shall secure the funds in their 
cash drawer and return the PIN card to the patron.
    (6) Prize standards. (i) Winners at the gaming machines may receive 
cash, prizes redeemable for cash or merchandise, at the discretion of 
the gaming operation;
    (ii) If merchandise prizes are to be awarded, the specific type of 
prize or prizes which may be won shall be disclosed to the player 
before the game begins;
    (iii) The patron shall maintain his/her PIN Card for an indefinite 
period of time. Patrons shall not be required to redeem the balance in 
their account immediately or at the end of their gaming trip which 
creates a liability to the patron from the gaming operation.
    (7) Payoff odds standards. (i) Payoff odds shall be determined by 
the gaming operation and approved by the tribe or tribal gaming 
commission;
    (ii) The gaming operation shall submit the pay rate, pay tables, 
seed amounts (if applicable), machine entry procedures and 
authorizations, the attendant jackpot payout key control procedures, 
and machine entry key control procedures to the tribe or the tribe's 
independent regulatory body.
    (8) The gaming operation shall determine the minimum and maximum 
wagers. The amounts of such wagers shall be conspicuously posted on a 
sign or displayed on a designated screen of the player terminal.
    (9) Jackpot payout procedures. (i) When any progressive jackpot or 
a payout of $1,200.00 or more is won, the player terminal shall lock-up 
preventing further play.
    (ii) The player terminal shall indicate by light and sound that a 
jackpot has been won.
    (iii) An attendant shall go to the player terminal and obtain 
suitable identification such as a driver's license.
    (iv) An attendant shall complete the machine payout form for all 
winning jackpots of $1,200.00 or more. The form shall include, at a 
minimum, the following information:
    (A) Game number and type;
    (B) Bank location;
    (C) Account number of the player;
    (D) Name of the player;
    (E) Terminal number the jackpot was won at;
    (F) Date, time, and shift;
    (G) Amount won;
    (H) Amount wagered;
    (I) Signature and badge number of the attendant verifying 
surveillance was notified for jackpot winning of $5,000 or greater for 
a single game; and
    (J) Signature and badge number of attendant attesting to 
reactivation of the terminal.
    (v) The attendant shall reactivate the machine upon completion of 
the appropriate paperwork.
    (10) The patron shall present their PIN Card to a cashier to 
withdraw their credits. The cashier shall perform the following:
    (i) Scan the PIN Card;
    (ii) Request the patron to enter their PIN;
    (iii) The cashier shall ascertain the amount the patron wishes to 
withdraw and enter the amount into the computer;
    (iv) A multi-part withdrawal slip shall be generated by the point 
of sale receipt printer. The cashier shall direct the patron to sign 
the original and one copy of the withdrawal slip;
    (v) The cashier shall verify that the PIN card and the patron match 
by:
    (A) Comparing the patron to image on the computer screen of 
patron's picture ID; or
    (B) Comparing the patron signature on the withdrawal slip to 
signature on the computer screen.
    (vi) The cashier shall verify the patron's balance before 
completing the transaction. The cashier shall pay the patron the 
appropriate amount, issue the patron the original withdrawal slip and 
return the PIN card to the patron;
    (vii) The first copy of the withdrawal slip shall be placed in the 
cash drawer. All account transactions shall be accurately tracked by 
the account server computer system. The first copy of the withdrawal 
slip shall be forwarded to the accounting at the end of the gaming day;
    (viii) In the event the imaging function is temporarily disabled, 
patrons shall be required to provide positive ID for cash withdrawal 
transactions at the cashier stations.


Sec. 542.13  What are the minimum internal control standards for cage 
and credit?

    (a) The following standards shall apply if the gaming operation 
authorizes and extends credit to patrons:
    (1) At least the following information shall be recorded for 
patrons who have credit limits or are issued credit (excluding personal 
checks, payroll checks, cashier's checks and traveler's checks):
    (i) Patron's name, current address, and signature;
    (ii) Identification verifications;
    (iii) Authorized credit limit;
    (iv) Documentation of authorization by an individual designated by 
management to approve credit limits; and
    (v) Credit issuances and payments.
    (2) Prior to extending credit, the patron's gaming operation credit 
record and/or other documentation shall be examined to determine the 
following:
    (i) Properly authorized credit limit;
    (ii) Whether remaining credit is sufficient to cover the credit 
issuance; and
    (iii) Identity of the patron (except for known patrons).
    (3) Credit extensions over a specified dollar amount shall be 
approved by personnel designated by management.
    (4) Proper approval of credit extensions over 10 percent of the 
previously established limit shall be documented.
    (5) The job functions of credit approval (i.e., establishing the 
patron's credit worthiness) and credit extension (i.e., advancing 
patron's credit) shall be segregated for credit extensions to a single 
patron of $10,000 or more per day (applies whether the credit is 
extended in the pit or the cage).
    (6) If cage credit is extended to a single patron in an amount 
exceeding $2,500, applicable gaming personnel shall be notified on a 
timely basis of the patrons playing on cage credit, the applicable 
amount of credit issued, and the available balance.
    (7) Cage marker forms shall be at least two parts (the original 
marker and a payment slip), prenumbered by the printer or concurrently 
numbered by the computerized system, and utilized in numerical 
sequence.
    (8) The completed original cage marker shall contain at least the 
following information: marker number, player's name and signature, and 
amount of credit issued (both alpha and numeric).
    (9) The completed payment slip shall include the same marker number 
as the original, date and time of payment, amount of payment, nature of 
settlement (cash, chips, etc.), and signature of cashier receiving the 
payment.
    (10) If personal checks, cashier's checks, or payroll checks are 
cashed the Tribe shall implement appropriate controls for purpose of 
security and integrity. The Tribe shall establish and comply with 
procedures for collecting and recording checks returned to the gaming 
operation after deposit which

[[Page 620]]

include re-deposit procedures. These procedures shall provide for 
notification of cage/credit departments and custodianship of returned 
checks.
    (11) Counter checks shall comply with the requirements of paragraph 
(a) (10) of this section.
    (12) When counter checks are issued, the following shall be 
included on the check:
    (i) The patron's name and signature;
    (ii) The dollar amount of the counter check (both alpha and 
numeric);
    (iii) Date of issuance; and
    (iv) Signature or initials of the individual approving the counter 
check transaction.
    (13) When travelers checks or other guaranteed drafts such as 
cashier's checks are presented, the cashier shall comply with the 
examination and documentation procedures as required by the Tribe.
    (b) Payment standards. (1) All payments received on outstanding 
credit instruments shall be permanently recorded in the gaming 
operation's records.
    (2) When partial payments are made on credit instruments, they 
shall be evidenced by a multi-part receipt (or another equivalent 
document) which contains:
    (i) The same preprinted number on all copies;
    (ii) Patron's name;
    (iii) Date of payment;
    (iv) Dollar amount of payment (or remaining balance if a new marker 
is issued), and nature of settlement (cash, chips, etc.);
    (v) Signature of employee receiving payment; and
    (vi) Number of credit instrument on which partial payment is being 
made.
    (3) Unless account balances are routinely confirmed on a random 
basis by the accounting or internal audit departments, or statements 
are mailed by someone independent of the credit transactions and 
collections thereon, and the department receiving payments cannot 
access cash, then the following standards shall apply:
    (i) The routing procedures for payments by mail require that they 
are received by a department independent of credit instrument custody 
and collection;
    (ii) Such receipts by mail shall be documented on a listing 
indicating the customer's name, amount of payment, nature of payment 
(if other than a check), and date payment received;
    (iii) The total amount of the listing of mail receipts shall be 
reconciled with the total mail receipts recorded on the appropriate 
accountability by the accounting department on a random basis (for at 
least three days per month).
    (c) Access to credit documentation shall be restricted as follows:
    (1) The credit information shall be restricted to those positions 
which require access and are so authorized by management;
    (2) Outstanding credit instruments shall be restricted to persons 
authorized by management; and
    (3) Written-off credit instruments shall be further restricted to 
individuals specified by management.
    (d) Documentation shall be maintained as follows:
    (1) All extensions of cage credit, pit credit transferred to the 
cage and subsequent payments shall be documented on a credit instrument 
control form.
    (2) Records of all correspondence, transfers to and from outside 
agencies, and other documents related to issued credit instruments 
shall be maintained.
    (e) Write-off and settlement standards. (1) Written-off or settled 
credit instruments shall be authorized in writing.
    (2) Such authorizations shall be made by at least two management 
officials, who are from departments independent of the credit 
transaction.
    (f) The use of collection agencies shall be governed by the 
following standards:
    (1) If credit instruments are transferred to collection agencies, 
or other collection representatives, a copy of the credit instrument 
and a receipt from the collection representative shall be obtained and 
maintained until such time as the original credit instrument is 
returned or payment is received.
    (2) An individual independent of credit transactions and 
collections shall periodically review the documents in paragraph (f)(1) 
of this section.
    (g) If a gaming operation permits a customer to deposit funds with 
the gaming operation.
    (1) The receipt or withdrawal of a customer deposit shall be 
evidenced by at least a two-part document with one copy going to the 
customer and one copy remaining in the cage file.
    (2) The multi-part receipt shall contain the following information;
    (i) Same receipt number on all copies;
    (ii) Customer's name and signature;
    (iii) Date of receipt and withdrawal;
    (iv) Dollar amount of deposit/withdrawal; and
    (v) Nature of deposit (cash, check, chips); however,
    (vi) Provided all of the information in paragraph (g)(2)(i) through 
(v) is available, the only required information for all copies of the 
receipt is the receipt number.
    (3) The gaming operation shall establish and comply with procedures 
which:
    (i) Maintain a detailed record by patron name and date of all funds 
on deposit;
    (ii) Maintain a current balance of all customer cash deposits which 
are in the cage/vault inventory or accountability; and
    (iii) Reconcile this current balance with the deposits and 
withdrawals at least daily.
    (4) The gaming operation shall describe the sequence of the 
required signatures attesting to the accuracy of the information 
contained on the customer deposit or withdrawal form ensuring that the 
form is signed by the cashier.
    (5) All customer deposits and withdrawal transactions at the cage 
shall be recorded on a cage accountability form on a per-shift basis.
    (6) Only cash, cash equivalents, chips and tokens shall be accepted 
from customers for the purpose of a customer deposit.
    (7) The Tribe shall establish and comply with procedures which 
verify the patron's identity including photo identification.
    (8) A file for patrons shall be prepared prior to acceptance of a 
deposit.
    (h) Cage and vault accountability standards. (1) All transactions 
that flow through the cage shall be summarized on a cage accountability 
form on a per shift basis.
    (2) Increases and decreases to the cage inventory shall be 
supported by documentation.
    (3) The cage and vault (including coin rooms) inventories shall be 
counted by the oncoming and outgoing cashiers. These employees shall 
make individual counts for comparison of accuracy and maintenance of 
individual accountability which shall be recorded at the end of each 
shift during which activity took place. All discrepancies shall be 
noted and investigated.
    (4) All net changes in outstanding gaming operation accounts 
receivables, including all returned checks, shall be summarized on a 
cage accountability form or similar document on a per shift basis.
    (5) The gaming operation cash-on hand shall include, but is not 
limited to, the following components:
    (i) Currency and coins;
    (ii) House chips, including reserve chips;
    (iii) Personal checks, cashier's checks and traveler's checks for 
deposit;
    (iv) Customer deposits;
    (v) Chips on tables;
    (vi) Hopper loads (coins put into machines when they are placed in 
service); and
    (vii) Fills and credits (these documents shall be treated as assets 
and

[[Page 621]]

liabilities, respectively, of the cage during a business day. When win 
or loss is recorded at the end of the business day, they are removed 
from the accountability).
    (6) The Tribe shall establish a minimum bankroll formula to ensure 
the gaming operation maintains cash or cash equivalents (on hand and in 
the bank, if readily accessible) in an amount sufficient to satisfy 
obligations to the gaming operation's patrons as they are incurred.
    (i) The Tribe shall establish and comply with procedures for the 
receipt, inventory, storage, and destruction of gaming chips and 
tokens.
    (j) Any program for exchanges of coupons for chips and/or tokens or 
other coupon program shall be approved by the Tribe prior to 
implementation; if approved, the Tribe shall establish and comply with 
procedures that account for and control of such programs.
    (k) A gaming operation shall comply with the following accounting 
standards:
    (1) The cage accountability shall be reconciled to the general 
ledger at least monthly.
    (2) A trial balance of gaming operation accounts receivable, 
including the name of the patron and current balance, shall be prepared 
at least monthly for active, inactive, settled or written-off accounts. 
The reconciliation and any follow-up performed shall be documented and 
retained.
    (3) The trial balance of gaming operation accounts receivable shall 
be reconciled to the general ledger each month. The reconciliation and 
any follow-up performed shall be documented and retained.
    (4) A trial balance of the gaming operation's inactive or written-
off accounts receivable, including the name of patron and balance, 
shall be prepared at least quarterly.
    (5) On a monthly basis an evaluation of the collection percentage 
of credit issued to identify unusual trends shall be performed.
    (6) All cage and credit accounting procedures and any follow-up 
performed shall be documented.
    (l) An individual independent of the cage, credit, and collection 
functions shall perform all of the following at least three times per 
year:
    (1) Ascertain compliance with credit limits and other established 
credit issuance procedures;
    (2) Randomly reconcile outstanding balances of both active and 
inactive accounts on the accounts receivable listing to individual 
credit records and physical instruments;
    (3) Examine credit records to determine that appropriate collection 
efforts are being made and payments are being properly recorded; and
    (4) For a minimum of five (5) days per month, partial payment 
receipts shall be subsequently reconciled to the total payments 
recorded by the cage for the day and shall be numerically accounted 
for.
    (m) Computer applications utilized, alternate documentation, and/or 
procedures which provide at least the level of control described by the 
standards in this section will be acceptable.


Sec. 542.14  What are the minimum internal control standards for 
internal audit?

    (a) Separate internal audit personnel shall be maintained by a 
Tribe for its gaming operation(s).
    (1) Tier C gaming operations shall maintain a separate internal 
audit department whose primary function is performing internal audit 
work and which is independent with respect to the departments subject 
to audit.
    (2) Tier A and B gaming operations shall either maintain a separate 
internal audit department or designate personnel to perform internal 
audit work who are independent with respect to the departments/
procedures being examined.
    (3) The internal audit personnel shall report directly to the 
Tribe, the tribal gaming commission, audit committee or other entity 
designated by the tribe.
    (b) Documentation (e.g., checklists, programs, reports, etc.) shall 
be prepared to evidence all internal audit work performed as it relates 
to the requirements in this section. The internal audit department 
operates with audit programs which, at a minimum, address the MICS. 
Additionally, the department properly documents the work performed, the 
conclusions reached, and the resolution of all exceptions.
    (c) All material exceptions resulting from internal audit work 
shall be investigated and resolved with the results of such being 
documented and retained for five years.
    (d) The internal audit department shall report to management and 
the Tribe or its designated tribal governmental body all instances of 
non-compliance that come to its attention during the course of testing 
compliance with the standards in this part. Management shall be 
required to respond to internal audit findings stating corrective 
measures to be taken to avoid recurrence of the audit exception. Such 
management responses shall be included in the internal audit report 
which will be delivered to the Tribe or its designated tribal 
governmental body.
    (e) The internal audit department shall perform audits of all major 
areas of the gaming operation.
    (1) The following are reviewed at least once during each six-month 
period:
    (i) Table games, including but not limited to, fill and credit 
procedures, pit credit play procedures, rim credit procedures, soft 
drop/count procedures and the subsequent transfer of funds, surprise 
testing of count room currency counters, location and control over 
sensitive keys, the tracing of source documents to summarized 
documentation and accounting records, and reconciliation to restricted 
copies;
    (ii) Gaming machines, including but not limited to, jackpot payout 
and slot fill procedures, slot drop/count and currency acceptor drop/
count and subsequent transfer of funds, surprise testing of weigh scale 
and weigh scale interface, surprise testing of count room currency 
counters, slot machine drop cabinet access, tracing of source documents 
to summarized documentation and accounting records, reconciliation to 
restricted copies, location and control over sensitive keys, compliance 
with EPROM duplication procedures, and compliance with MICS procedures 
for gaming machines that accept coins or currency and issue cash-out 
tickets or gaming machines that do not accept currency or coin and do 
not return currency or coin.
    (2) The following are reviewed at least annually:
    (i) Keno, including but not limited to, game write and payout 
procedures, sensitive key location and control, and a review of keno 
auditing procedures;
    (ii) Card games, including but not limited to, card games 
operation, monetary exchange procedures, shill transactions, and count 
procedures;
    (iii) Bingo, including but not limited to, bingo card control, 
payout procedures, and cash reconciliation process;
    (iv) Complimentary service or item, including but not limited to, 
procedures whereby complimentary service items are issued and 
authorized;
    (v) Cage and credit procedures including all cage, credit and 
collection procedures, and the reconciliation of trial balances to 
physical instruments on a sample basis. Cage accountability shall be 
reconciled to the general ledger;
    (vi) Pari-mutual wagering, including write and payout procedures, 
and pari-mutual auditing procedures;
    (vii) Electronic data processing functions, including review for 
compliance with EDP standards.

[[Page 622]]

    (3) In addition to the observation and examinations performed under 
paragraphs (e) (1) and (2) of this section, follow-up observations and 
examinations shall be performed to verify that corrective action has 
been taken regarding all instances of noncompliance cited by internal 
audit, the independent accountant, and/or the Commission. The 
verification shall be performed within six months following the date of 
notification.
    (4) Whenever possible, internal audit observations shall be 
performed on an unannounced basis (i.e., without the employees being 
forewarned that their activities will be observed). Additionally, if 
the independent accountant also performs the internal audit function, 
the accountant shall perform separate observations of the table games/
gaming machine drops and counts to satisfy the internal audit 
observation requirements and independent accountant tests of controls 
as required by the AICPA Guide.
    (f) Reports documenting audits performed shall be maintained and 
made available to the Commission upon request. The audit reports shall 
include the following information:
    (1) Audit objectives;
    (2) Audit procedures and scope;
    (3) Findings and conclusions;
    (4) Recommendations, if applicable; and
    (5) Management's response.


Sec. 542.15  What are the minimum internal control standards for 
surveillance?

    (a) The surveillance system shall be maintained and operated from a 
surveillance room and shall provide surveillance over gaming areas. 
Tier A gaming operations shall not be required to have a surveillance 
room if the gaming operation maintains and operates an unmanned 
surveillance system in a secured location whereby the areas under 
surveillance are continually video taped.
    (b) The entrance to the surveillance room or secured location shall 
be located so that it is not readily accessible by either gaming 
operation employees who work primarily on the casino floor, or the 
general public.
    (c) Access to a surveillance room shall be limited to surveillance 
personnel, key employees and other persons authorized in accordance 
with the gaming operation policy. Authorized surveillance personnel 
shall maintain sign-in logs of authorized persons entering the 
surveillance room.
    (d) Surveillance room equipment shall have total override 
capability over all other satellite surveillance equipment located 
outside the surveillance room.
    (e) For all Tier B and C gaming operations, in the event of power 
loss to the surveillance system, an auxiliary or backup power source 
shall be available and capable of providing immediate restoration of 
power to all elements of the surveillance system that enable 
surveillance personnel to observe the table games remaining open for 
play and all areas covered by dedicated cameras.
    (f) The surveillance system shall include date and time generators 
which possess the capability to display the date and time of recorded 
events on video tape recordings. The displayed date and time shall not 
significantly obstruct the recorded view.
    (g) The surveillance room shall be staffed for all shifts and 
activities by personnel trained in the use of the equipment, knowledge 
of the games and house rules.
    (h) Each video camera required by the standards in this section 
shall be installed in a manner that will prevent it from being readily 
obstructed, tampered with or disabled by patrons or employees.
    (i) Each video camera required by the standards in this section 
shall possess the capability of having its picture displayed on a video 
monitor and recorded. The surveillance system shall include sufficient 
numbers of monitors and recorders to simultaneously display and record 
multiple gaming and count room activities, and record the views of all 
dedicated cameras and motion activated dedicated cameras.
    (j) Reasonable effort shall be made to repair each malfunction of 
surveillance system equipment required by the standards in this section 
within seventy-two (72) hours after the malfunction is discovered.
    (k) In the event of a dedicated camera malfunction, the gaming 
operation shall immediately provide alternative camera coverage or 
other security measures, such as additional supervisory or security 
personnel, to protect the subject activity.
    (l) Each gaming machine offering a payout of more than $250,000 
shall be monitored by dedicated camera(s) to provide coverage of:
    (1) All patrons and employees at the gaming machine, and
    (2) The face of the gaming machine, with sufficient clarity to 
identify the payout line(s) of the gaming machine:
    (m) Notwithstanding paragraph (l) of this section, if the gaming 
machine is a multi-game machine, the gaming operation with the approval 
of the Tribe may develop and implement alternative procedures to verify 
payouts.
    (n) The surveillance system of all Tier B and C gaming operations 
shall monitor and record a general overview of the activities occurring 
in each gaming machine change booth.
    (o) The surveillance system of gaming operations operating four (4) 
or more table games shall provide at a minimum one (1) pan-tilt-zoom 
camera per two tables and surveillance must be capable of taping:
    (1) With sufficient clarity to identify patrons and dealers; and
    (2) With sufficient coverage and clarity to simultaneously view the 
table bank and determine the configuration of wagers, card values and 
game outcome.
    (p) The surveillance system of gaming operations operating three 
(3) or less table games shall:
    (1) Comply with the requirements of paragraph (n) of this section; 
or
    (2) Have one (1) overhead camera at each table.
    (q) All craps tables shall have two (2) stationary cross view 
cameras covering both ends of the table. All roulette areas shall have 
one (1) overhead stationary camera covering the roulette wheel and 
shall also have one (1) stationary overview of the play of the table. 
All big wheel games shall have one (1) stationary camera viewing the 
wheel.
    (r) Each progressive table game with a potential progressive 
jackpot of $25,000 or more shall be recorded and monitored by dedicated 
cameras that provide coverage of:
    (1) The table surface, sufficient that the card values and card 
suits can be clearly identified;
    (2) An overall view of the entire table with sufficient clarity to 
identify patrons and dealer; and
    (3) A view of the progressive meter jackpot amount. If several 
tables are linked to the same progressive jackpot meter, only one meter 
need be recorded.
    (s) The surveillance system shall possess the capability to monitor 
the keno and bingo ball drawing device or random number generator which 
shall be recorded during the course of the draw by a dedicated camera 
or automatically activated camera with sufficient clarity to identify 
the balls drawn or numbers selected.
    (t) The surveillance system shall monitor and record general 
activities in each keno game area with sufficient clarity to identify 
the employees performing the different functions.
    (u) The surveillance system in the bingo game area shall monitor 
and record the game board and the activities of the employees 
responsible for drawing, calling, and entering the balls drawn or 
numbers selected.

[[Page 623]]

    (v) The surveillance system shall monitor and record general 
activities in each race book, sports pool and pari-mutuel book ticket 
writer and cashier area with sufficient clarity to identify the 
employees performing the different functions.
    (w) The surveillance system shall monitor and record a general 
overview of activities occurring in each cage and vault area with 
sufficient clarity to identify employees within the cage and patrons 
and employees at the counter areas. Each cashier station shall be 
equipped with one (1) stationary overhead camera covering the 
transaction area. The surveillance system shall be used as an overview 
for cash transactions. This overview should include the customer, the 
employee and the surrounding area. This standard is optional for Tier A 
gaming operations.
    (x) The cage or vault area in which fills and credits are 
transacted shall be monitored and recorded by a dedicated camera or 
motion activated dedicated camera that provides coverage with 
sufficient clarity to identify the chip values and the amounts on the 
fill and credit slips. Controls provided by a computerized fill and 
credit system may be deemed an adequate alternative to viewing the fill 
and credit slips.
    (y) The surveillance system shall monitor and record all areas 
where currency or coin may be stored or counted, including the soft and 
hard count rooms, all doors to the soft and hard count rooms, all 
scales and wrapping machines and all areas where uncounted currency and 
coin may be stored during the drop and count process. Tier C gaming 
operations shall also maintain audio capability of the soft count room. 
The surveillance system shall provide for:
    (1) Coverage of scales shall be sufficiently clear to view any 
attempted manipulation of the recorded data.
    (2) Monitoring and recording of the table games drop box storage 
rack or area by either a dedicated camera or a motion-detector 
activated camera.
    (3) Monitoring and recording of all areas where coin may be stored 
or counted including the hard count room, all doors to the hard count 
room, all scales and wrapping machines, and all areas where uncounted 
coin may be stored during the drop and count process.
    (4) Monitoring and recording of soft count room, including all 
doors to the room all drop boxes, safes, and counting surfaces, and all 
count team personnel. The counting surface area must be continuously 
monitored by a dedicated camera during the soft count.
    (5) Monitoring and recording of all areas where currency is sorted, 
stacked, counted, verified, or stored during the soft count process.
    (z) All video recordings of coverage provided by the dedicated 
cameras or motion-activated dedicated cameras required by the standards 
in this section shall be retained for a minimum of seven (7) days. 
Recordings involving suspected or confirmed gaming crimes, unlawful 
activity, or detentions and questioning by security personnel, must be 
retained for a minimum of thirty (30) days. Recordings of all linked 
systems (bingo, ball draws, gaming machines, etc.) shall be maintained 
for at least thirty (30) days.
    (aa) Video recordings shall be provided to the Commission upon 
request.
    (bb) A video library log shall be maintained to demonstrate the 
storage, identification, and retention standards required in this 
section have been complied with.
    (cc) Each tribe shall maintain a log that documents each 
malfunction and repair of the surveillance system as defined in this 
section. The log shall state the time, date, and nature of each 
malfunction, the efforts expended to repair the malfunction, and the 
date of each effort, the reasons for any delays in repairing the 
malfunction, the date the malfunction is repaired, and where 
applicable, any alternative security measures that were taken.
    (dd) Each gaming operation shall maintain a surveillance log of all 
surveillance activities in the surveillance room. The log shall be 
maintained by surveillance room personnel and shall be stored securely 
within the surveillance department. At a minimum, the following 
information shall be recorded in a surveillance log:
    (1) Date and time each surveillance commenced;
    (2) The name and license credential number of each person who 
initiates, performs, or supervises the surveillance;
    (3) Reason for surveillance including the name, if known, alias, or 
description of each individual being monitored, and a brief description 
of the activity in which the person being monitored is engaging;
    (4) The times at which each video or audio tape recording is 
commenced and terminated;
    (5) The time at which each suspected criminal offense is observed 
along with a notation of the reading on the meter, counter, or device 
specified in paragraph (f) of this section that identifies the point on 
the video tape at which such offense was recorded;
    (6) Time of termination of surveillance; and
    (7) Summary of the results of the surveillance.


Sec. 542.16  What are the minimum internal control standards for 
electronic data processing?

    (a) General controls for gaming hardware and software. (1) 
Management shall take an active role in making sure that physical and 
logical security measures are implemented, maintained, and adhered to 
by personnel to prevent unauthorized access which could cause errors or 
compromise data or processing integrity.
    (i) Management shall ensure that all new gaming vendor hardware and 
software agreements/contracts will require the vendor to adhere to the 
tribal minimum internal control standards.
    (ii) Physical security measures shall exist over computer, computer 
terminals and storage media to prevent unauthorized access and loss of 
integrity of data and processing.
    (iii) Access to systems software and application programs shall be 
limited to authorized personnel.
    (iv) Access to computer data shall be limited to authorized 
personnel.
    (v) Access to computer communications facilities, or the computer 
system, and information transmissions shall be limited to authorized 
personnel.
    (vi) Standards in paragraph (a)(1) of this section shall apply to 
each applicable department within the gaming operation.
    (2) The main computers (i.e., hardware, software and data files) 
for each gaming application (e.g., keno, race and sports, gaming 
machines, etc.) shall be in a secured area with access restricted to 
authorized persons, including vendors.
    (3) Access to computer operations shall be restricted to authorized 
personnel to reduce the risk of loss of integrity of data or 
processing.
    (4) Incompatible duties shall be adequately segregated and 
monitored to prevent error in general EDP/MIS procedures to go 
undetected or fraud to be concealed.
    (5) Non-EDP/MIS personnel shall be precluded from having 
unrestricted access to the secured computer areas.
    (6) The computer systems, including application software, shall be 
secured through the use of passwords or other approved means where 
applicable. Management personnel or persons independent of the 
department being controlled shall assign and control access to system 
functions.

[[Page 624]]

    (7) Passwords shall be controlled as follows unless otherwise 
addressed in the standards in this section.
    (i) Each user shall have their own individual password; and (ii) 
Passwords shall be changed at least quarterly with changes documented.
    (8) Adequate backup and recovery procedures shall be in place which 
include:
    (i) Frequent backup of data files;
    (ii) Backup of all programs;
    (iii) Secured off-site storage of all backup data files and 
programs, or other adequate protection; and
    (iv) Recovery procedures which are tested at least annually with 
documentation of results.
    (9) Adequate system documentation shall be maintained, including 
descriptions of hardware and software, operator manuals, etc.
    (b) If a separate EDP department is maintained or if there are in-
house developed systems, the following standards shall apply:
    (1) The EDP department shall be independent of the gaming areas 
(e.g., cage, pit, count rooms, etc.). EDP/MIS procedures and controls 
should be documented and responsibilities communicated.
    (2) EDP department personnel shall be precluded from unauthorized 
access to:
    (i) Computers and terminals located in gaming areas;
    (ii) Source documents; and
    (iii) Live data files (not test data).
    (3) EDP/MIS personnel shall be:
    (i) Restricted from having an authorized access to cash or other 
liquid assets; and
    (ii) From initiating general or subsidiary ledger entries.
    (4) Program changes for in-house developed systems should be 
documented as follows:
    (i) Requests for new programs or program changes shall be reviewed 
by the EDP supervisor. Approvals to begin work on the program shall be 
documented;
    (ii) A written plan of implementation for new and modified programs 
shall be maintained and include, at a minimum, the date the program is 
to be placed into service, the nature of the change, a description of 
procedures required in order to bring the new or modified program into 
service (conversion or input of data, installation procedures, etc.), 
and an indication of who is to perform all such procedures;
    (iii) Testing of new and modified programs shall be performed and 
documented prior to implementation; and
    (iv) A record of the final program or program changes, including 
evidence of user acceptance, date in service, programmer, and reason 
for changes, shall be documented and maintained.
    (5) Computer security logs, if generated by the system, shall be 
reviewed by EDP supervisory personnel for evidence of:
    (i) Multiple attempts to log-on, or alternatively, the system shall 
deny user access after three attempts to log-on;
    (ii) Unauthorized changes to live data files; and
    (iii) Any other unusual transactions.
    (iv) This paragraph shall not apply to personal computers.
    (c) If remote dial-up to any associated equipment is allowed for 
software support, the gaming operation shall maintain an access log 
which includes:
    (1) Name of employee authorizing modem access;
    (2) Name of authorized programmer or manufacturer representative;
    (3) Reason for modem access;
    (4) Description of work performed; and
    (5) Date, time, and duration of access.
    (d) Documents may be scanned or directly stored to WORM (``Write 
Once Read Many'') optical disk with the following conditions:
    (1) The optical disk shall contain the exact duplicate of the 
original document.
    (2) All documents stored on optical disk shall be maintained with a 
detailed index containing the gaming operation department and date. 
This index shall be available upon request by the Commission.
    (3) Upon request and adequate notice by the tribe or the 
Commission, hardware (terminal, printer, etc.) shall be made available 
in order to perform auditing procedures.
    (4) Controls shall exist to ensure the accurate reproduction of 
records up to and including the printing of stored documents used for 
auditing purposes.
    (5) If source documents and summary reports are stored on re-
writeable optical disks, the disks may not be relied upon for the 
performance of any audit procedures and the original documents and 
summary reports shall be retained.
    (6) The disks shall be retained for a minimum of five years.
    (7) Original documents must be retained for a minimum of one year 
after they have been scanned to WORM disks.


Sec. 542.17  What are the minimum internal control standards for 
complimentary services or items?

    (a) Each gaming operation shall establish and comply with 
procedures for the authorization and issuance of complimentary services 
and items including cash and noncash gifts. Such procedures shall 
include, but shall not be limited to, the procedures by which the 
gaming operation delegates to its employees the authority to approve 
the issuance of complimentary services and items and the procedures by 
which conditions or limits, if any, which may apply to such authority 
are established and modified, including limits based on relationships 
between the authorizer and recipient, and shall further include 
effective provisions for audit purposes.
    (b) At least weekly, accounting, MIS, or alternative personnel that 
cannot grant or receive complimentary privileges shall prepare reports 
that include the following information for all complimentary service or 
item that exceeds $50.00:
    (1) Name of patron who received the complimentary service or item;
    (2) Name(s) of employee(s) who issued and/or authorized the 
complimentary service or item;
    (3) The actual cash value of the complimentary service or item;
    (4) The type of complimentary service or item (i.e., food, 
beverage, etc.); and
    (5) Date the complimentary service or item was issued.
    (c) The internal audit or accounting departments shall review the 
reports required in paragraph (b) of this section at least weekly. 
These reports shall be made available to the Tribe, the tribe's 
independent regulatory body, and the Commission upon request.


Sec. 542.18  Who may apply for a variance and how do I apply for one?

    (a) Variance for Tier A and Tier B gaming operations. (1) A Tribe 
may apply for a variance in its tribal MICS for Tier A or Tier B gaming 
operations if the Tribe has determined that:
    (i) The gaming operation is unable to comply substantially with an 
internal control standard in this part; and
    (ii) The gaming operation develops a variance that will achieve 
adequate control for the standard which it seeks to replace.
    (2) For each standard for which the Tribe seeks a variance, the 
Tribe shall submit to the Commission a detailed report which shall 
include the following information:
    (i) An explanation of why the gaming operation is unable to comply 
substantially with the standard;
    (ii) A description of the proposed variance;
    (iii) An explanation of how the proposed variance achieves adequate 
control; and
    (iv) Evidence that the Tribe or its independent regulatory body has 
approved the variance.

[[Page 625]]

    (3) The Commission may test the adequacy of the variance.
    (b) Variances for Tier B and C gaming operations. (1) A Tribe may 
apply for a variance in its tribal MICS for Tier C gaming operations if 
the Tribe has determined that the variance will achieve at least the 
same level of control as the standard the variance is to replace.
    (2) For each standard for which the Tribe seeks a variance, the 
Tribe shall submit to the Commission a detailed report which shall 
include the following information:
    (i) An explanation of why the Tribe is seeking a variance;
    (ii) A description of the proposed variance;
    (iii) An explanation of how the proposed variance achieves at least 
the same level of control as the standard it is to replace; and
    (iv) Evidence that the Tribe or its independent regulatory body has 
approved the variance.
    (3) The Commission may test the adequacy of the variance.
    (c) The Commission may grant the request for a variance upon its 
sole discretion. Variances will not be granted routinely. The gaming 
operation shall comply with standards at least as stringent as those 
set forth in this part until such time as the Commission approves a 
request for a variance.
    (d) Approval of variances shall expire three years from the date of 
approval. A Tribe may apply for a renewal of a variance by submitting a 
request which shall include a justification of why the variance should 
be renewed. The Commission may grant the request for renewal of a 
variance upon its sole discretion.


Sec. 542.19  Does this part apply to charitable bingo operations?

    (a) This part shall not apply to charitable bingo operations 
provided that:
    (1) All proceeds are for the benefit of a charitable organization;
    (2) The Tribe permits the charitable organization to be exempt from 
this part;
    (3) The charitable bingo operation is operated wholly by the 
charitable organization's employees or volunteers;
    (4) The annual gross gaming revenue of the charitable organization 
does not exceed $50,000; and
    (5) The Tribe establishes and the charitable bingo operation 
complies with minimum standards which shall protect the integrity of 
the game and safeguard the monies used in connection with the game.
    (b) Nothing in this section shall exempt bingo operations conducted 
by independent operators for the benefit of a charitable organization.

Authority and Signature

    This Final Rule was prepared under the direction of Montie R. Deer, 
Chairman, National Indian Gaming Commission, 1441 L Street, NW, Suite 
9100, Washington, DC 20005.

    Signed at Washington, DC this 18th day of December, 1998.
Montie R. Deer,
Chairman.
[FR Doc. 98-34151 Filed 12-30-98; 8:45 am]
BILLING CODE 7565-01-P