[Federal Register Volume 63, Number 140 (Wednesday, July 22, 1998)]
[Rules and Regulations]
[Pages 39238-39239]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-19464]
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POSTAL SERVICE
39 CFR Part 111
Ancillary Service Endorsement to Allow Forwarding of First-Class
Mail Destined for an Address With a Temporary Change-of-Address on File
AGENCY: Postal Service.
ACTION: Final rule; request for comments.
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SUMMARY: This final rule provides an additional option for ancillary
service endorsements to allow the forwarding of First-Class Mail
destined for an address with a temporary change-of-address on file.
This change will improve customer satisfaction by forwarding the piece
to the temporary address instead of returning it to the mailer with the
reason for nondelivery.
DATES: This final rule is effective on August 1, 1998. Comments must be
received on or before August 21, 1998.
ADDRESSES: Mail or deliver written comments to the Manager, Address
Management, National Customer Support Center, 6060 Primacy PKWY STE
201, Memphis, TN 38188-0001. Copies of all written comments will be
available at the above address for inspection and photocopying between
9 a.m. and 4 p.m., Monday through Friday.
FOR FURTHER INFORMATION CONTACT: Audrey Conley, (901) 681-4474.
SUPPLEMENTARY INFORMATION: Under Domestic Mail Manual (DMM) F010.5.1,
[[Page 39239]]
mailers may opt to receive a notice of new address or reason for
nondelivery by placing the endorsement ``Return Service Requested'' on
all First-Class Mail. Consistent with DMM F010.5.1, undeliverable as
addressed (UAA) pieces bearing this endorsement are returned to the
mailer. Under present standards, the ``Return Service Requested''
endorsement does not provide forwarding service.
Since the implementation of the ``Return Service Requested'' option
on July 1, 1997, the Postal Service has received requests from some
mailers who use the ``Return Service Requested'' endorsement to have
the service provide forwarding of temporary address changes. These
mailers would prefer that UAA pieces destined for customers who have
submitted temporary change-of-address notices to the Postal Service be
forwarded to the customer rather than returned to the mailer. This
change will improve customer satisfaction for these mailers by
forwarding the piece to the temporary address instead of returning it
to the mailer with the reason for nondelivery. Under current Postal
regulations and the Privacy Act, temporary change-of-address
information is not provided to mailers, therefore, this change also
benefits the Postal Service by eliminating the need to return pieces
bearing address correction information which would be of no use or
value to the sender.
To accommodate those First-Class mailers who currently use the
``Return Service Requested'' endorsement, and who want pieces forwarded
to the temporary address, the Postal Service has agreed to implement a
new endorsement, ``Temp--Return Service Requested'', which would allow
mailpieces to be forwarded to a temporary address when a temporary
change-of-address notice is on file. This endorsement will only provide
forwarding for temporary change-of-address, and does not apply to
permanent change-of-address. Since this option is available only to
First-Class Mailers, it is reasonable to conclude that all mailers who
elect this option will be aware of the nature of the service provided
and the consequences in the event a piece bearing the endorsement is
undeliverable as addressed. This change is accordingly effective August
1, 1998.
The Postal Service is soliciting comments on this final rule.
Although exempt from the notice and comment requirements of the
Administrative Procedure Act (5 U.S.C. 553 (b), (c)) regarding proposed
rulemaking by 39 U.S.C. 410(a), the Postal Service invites comments on
the following revisions of the Domestic Mail Manual (DMM), incorporated
by reference in the Code of Federal Regulations. See 39 CFR Part 111.
List of Subjects in 39 CFR Part 111
Postal service.
For the reasons discussed above, the Postal Service hereby adopts
the following amendments to the Domestic Mail Manual, which is
incorporated by reference in the Code of Federal Regulations (see 39
CFR part 111):
PART 111--[AMENDED]
1. The authority citation for 39 CFR Part 111 continues to read as
follows:
Authority: 5 U.S.C. 552(a); 39 U.S.C. 101, 401, 403, 3001-3011,
3201-3219, 3403-3406, 3621, 3626, 5001.
2. Revise the following sections of the Domestic Mail Manual as set
forth below:
F Forwarding and Related Services
F010 Basic Information
* * * * *
5.0 Class Treatment for Ancillary Services
5.1 Priority Mail and First-Class Mail
[Revise the table in 5.1 as follows to add the new endorsement:]
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* * * * *
``Temp--Return Service Requested''..... Piece returned with new address
or reason for nondelivery
attached; no charge. If
temporary change-of-address,
piece forwarded; no charge; no
separate notice of new
temporary change-of-address
provided.
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An appropriate amendment to 39 CFR 111.3 will be published to
reflect these changes.
Stanley F. Mires,
Chief Counsel, Legislative.
[FR Doc. 98-19464 Filed 7-17-98; 8:45 am]
BILLING CODE 7710-12-P