[Federal Register Volume 63, Number 67 (Wednesday, April 8, 1998)]
[Notices]
[Pages 17178-17179]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-9189]


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FEDERAL COMMUNICATIONS COMMISSION


Notice of Public Information Collection(s) Submitted to ORB for 
Review and Approval

March 31, 1998
SUMMARY: The Federal Communications Commission, as part of its 
continuing effort to reduce paperwork burden invites the general public 
and other Federal agencies to take this opportunity to comment on the 
following information collection(s), as required by the Paperwork 
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or 
sponsor a collection of information unless it displays a currently 
valid control number. No person shall be subject to any penalty for 
failing to comply with a collection of information subject to the 
Paperwork Reduction Act (PRA) that does not display a valid control 
number. Comments are requested concerning (a) whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Commission, including whether the information 
shall have practical utility; (b) the accuracy of the Commission's 
burden estimate; (c) ways to enhance the quality, utility, and clarity 
of the information collected; and (d) ways to minimize the burden of 
the collection of information on the respondents, including the use of 
automated collection techniques or other forms of information 
technology.

DATES: Written comments should be submitted on or before May 8, 1998. 
If you anticipate that you will be submitting comments, but find it 
difficult to do so within the period of time allowed by this notice, 
you should advise the contact listed below as soon as possible.

ADDRESSES: Direct all comments to Judy Boley, Federal Communications 
Commission, Room 234, 1919 M St., NW., Washington, DC 20554 or via 
internet to [email protected].

FOR FURTHER INFORMATION CONTACT: For additional information or copies 
of the information collection(s), contact Judy Boley at 202-418-0214 or 
via internet at [email protected].

[[Page 17179]]

SUPPLEMENTARY INFORMATION:
OMB Control No.: 3060-XXXX.
    Title:  Federal Communications Commission's National Call Center 
Generic Customer Satisfaction Survey.
    Form No.:  N/A.
    Type of Review: New collection.
    Respondents: Individuals or households; business or other for-
profit, not-for-profit institutions.
    Number of Respondents:  2,250.
    Estimated Time Per Response: .05 hours.
    Frequency of Response: On occasion reporting requirement.
    Cost to Respondents:  N/A.
    Total Annual Burden:  113 hours.
    Needs and Uses:  The collection of information is necessary to 
ensure customer satisfaction and to guarantee that the Federal 
Communications Commission's National Call Center is providing quality 
service. The information collected will be used to calculate time 
waiting; if the caller was given complete and responsive information to 
their inquiry or complaint; if the caller had to make repetitive calls 
to obtain information; how the caller rated the service they received; 
and if the caller received courteous service. Data collected will be 
used for program evaluation, planning or management to improve quality 
and efficiency of the operation and to target areas of needed employee 
customer service training.
OMB Control No.: 3060-0690.
    Title:  Rules regarding the 37.0-38.6 GHz and 38.6-40.0 GHz Bands.
    Form No.: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Business or other for-profit.
    Number of Respondents: 13,904.
    Estimated Time Per Response: .5 hours.
    Frequency of Response: On occasion reporting requirement.
    Cost to Respondents: $0.
    Total Annual Burden:  210,318 hours.
    Needs and Uses:  The collection of information is necessary because 
of the amendments of the Commission's rules regarding the 37.0 - 38.6 
GHz (37 GHz) and 38.6 - 40.0 GHz (39 GHz) bands in ET Docket No. 95-
183. The rules implemented use a channeling plan, and licensing and 
technical rules for fixed point-to-point microwave operations in the 37 
GHz, while also modifying the rules for the 39 GHz band to make them 
consistent with the technical rules we are proposing for the 37 GHz 
band. The information is used by the Commission staff to provide 
adequate point-to-point microwave spectrum, which will facilitate 
provision of communications infrastructure for commercial and private 
mobile radio operations and competitive wireless local telephone 
service. Without this information, the Commission would not be able to 
carry out its statutory responsibilities.

Federal Communications Commission.
Magalie Roman Salas,
Secretary.
[FR Doc. 98-9189 Filed 4-7-98; 8:45 am]
BILLING CODE 6712-01-F