[Federal Register Volume 63, Number 3 (Tuesday, January 6, 1998)]
[Notices]
[Pages 470-471]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 98-223]


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DEPARTMENT OF COMMERCE

National Oceanic and Atmospheric Administration


NOAA Generic Customer Surveys

ACTION: Proposed collection; comment request.

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SUMMARY: The Department of Commerce, as part of its continuing effort 
to reduce paperwork and respondent burden, invites the general public 
and other Federal agencies to take this opportunity to comment on 
proposed and/or continuing information collections, as required by the 
Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)).

DATES: Written comments must be submitted on or before March 9, 1998.

ADDRESSES: Direct all written comments to Linda Engelmeier, 
Departmental

[[Page 471]]

Forms Clearance Officer, Department of Commerce, Room 5327, 14th and 
Constitution Avenue, NW, Washington DC 20230.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Richard Roberts, OFA1x1, Station 8118, NOAA, 1305 
East-West Highway, Silver Spring, MD 20910 (301-713-3525, ext. 115).

SUPPLEMENTARY INFORMATION:

I. Abstract

    NOAA intends to conduct a number of voluntary surveys of users of 
selected NOAA products, services, or programs in order to determine 
customer satisfaction and to solicit suggestions for improving those 
NOAA products, services, and programs. The information obtained will be 
used in NOAA's program planning efforts.

II. Method of Collection

    Individual NOAA offices will develop questionnaires based upon the 
generic forms to be approved by OMB. The generic questions will be 
edited by those offices to solicit information specific to the program 
involved. These adaptations will be submitted to OMB for informal 
review prior to their use to ensure that they conform with objectives 
and nature of the generic questions that have been approved. 
Distribution of the questionnaires may be by mailings to customers, as 
attachments to products sent to customers, and on the World Wide Web 
(usually associated with order forms).

III. Data

    OMB Number: None.
    Form Number: None.
    Type of Review: Regular Submission.
    Affected Public: Individuals; businesses or other for-profit; not-
for-profit institutions; and State, Local, or Tribal Governments.
    Estimated Number of Respondents: 13,739.
    Estimated Time Per Response: Varies from 1-20 minutes (depending 
upon the questionnaire used).
    Estimated Total Annual Burden Hours: 705 hours.
    Estimated Total Annual Cost to Public: $0.

IV. Request for Comments

    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden 
(including hours and cost) of the proposed collection of information; 
(c) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology.
    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval of this information 
collection; they also will become a matter of public record.

    Dated: December 31, 1997.
Linda Engelmeier,
Departmental Forms Clearance Officer, Office of Management and 
Organization.
[FR Doc. 98-223 Filed 1-5-98; 8:45 am]
BILLING CODE 3510-12-P