[Federal Register Volume 62, Number 246 (Tuesday, December 23, 1997)]
[Notices]
[Page 67107]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-33462]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activity Under OMB Review

AGENCY: Department of Transportation, Federal Aviation Administration 
(DOT/FAA).

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995 (44 
U.S.C. 3501 et seq.) this notice announces that the information 
collection request described below has been forwarded to the Office of 
Management and Budget (OMB) for review. The FAA is requesting a 
clearance in accordance with 5 CFR #1320.10. The following information 
describes the nature of the information collection and its expected 
burden.

DATES: Submit any comments to OMB and FAA by February 23, 1998.

SUPPLEMENTARY INFORMATION: 

    Title: Flight Standards Customer Satisfaction Survey #2.
    Need: The need is for the Flight Standards Service to survey 
customers in keeping with our strategic initiative to improve the 
quality of our service by anticipating customer needs and responding to 
the public interest. The action of conducting customer satisfaction 
surveys is consistent with, and mandated by, such executive and federal 
level issuances as the September 1993 Presidential Executive Order, 
Vice President Gore's Report of the National Performance Review, and 
the FAA's Strategic Plan.
    The completion of this survey is voluntary. No assurance of 
confidentiality is provided as the respondents are not asked to reveal 
information about themselves, except if they wish to do so voluntarily 
in the comments section. Additionally, we are stating in the 
questionnaires themselves that any names or identifying information 
will be redacted by the contractor before a list of comments is turned 
over to the FAA.
    Respondents: A combination of approximately 53,625 airmen, air 
operators, or air agencies are expected to respond.
    Frequency: Every 18 months.
    Burden: The Federal burden is approximately $205,500; the 
respondent burden is approximately 10,725 hours and $375,000.

FOR FURTHER INFORMATION: or to obtain a copy of the request for 
clearance submitted to OMB, you may contact Ms. Judith Street at the 
Federal Aviation Administration, Corporate Information Division, ABC-
100, 800 Independence Avenue, SW, Washington, DC 20591.
    Comments may be submitted to the agency at the address above and 
to: Office of Information and Regulatory Affairs, Office of Management 
and Budget, Room 10202, Attention FAA Desk Officer, 725 17th Street, 
NW, Washington, DC 20503.

    Issued in Washington, DC, on December 17, 1997.
Steve Hopkins,
Manager, Corporate Information Division, ABC-100.
[FR Doc. 97-33462 Filed 12-22-97; 8:45 am]
BILLING CODE 4910-13-M