[Federal Register Volume 62, Number 153 (Friday, August 8, 1997)]
[Notices]
[Pages 42853-42854]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-20903]


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DEPARTMENT OF THE TREASURY


Submission for OMB Review; Comment Request

July 30, 1997.
    The Department of Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Pub. L. 104-13. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue, NW., Washington, DC 20220.

Special Request

    In order to begin the survey described below in mid-August 1997, 
the Department of the Treasury is requesting that the Office of 
Management and Budget (OMB) review and approve this information 
collection by August 8, 1997. To obtain a copy of this study, please 
contact the Internal Revenue Service Clearance Officer at the address 
listed below.

Internal Revenue Service (IRS)

    OMB Number: 1545-1432.
    Project Number: M:SP:V 97-018-G.
    Type of Review: Revision.
    Title: 1997 IRS Customer Satisfaction Survey.
    Description: The purpose of this survey is to collect information 
to determine taxpayer opinions about the quality of service provided by 
the IRS; to determine the relative importance of

[[Page 42854]]

the various aspects of quality service; and to measure changes in 
public satisfaction with IRS performance. This study is necessary to 
satisfy the requirements of Executive Order 12862, which requires 
federal agencies to survey their customers about their satisfaction 
with existing services and to identify services that these customers 
desire. It will provide crucial information needed by IRS to develop 
and implement effective customer satisfaction measures that meet the 
Agency's mandate to improve quality service. The survey will also 
provide data which IRS can use to respond to the reporting requirements 
of the Government Performance and Results Act (GPRA).
    Respondents: Individuals or households.
    Estimated Number of Respondents: 2,500.
    Estimated Burden Hours Per Response: 16 minutes.
    Frequency of Response: Annually.
    Estimated Total Reporting Burden: 667 hours.
    Clearance Officer: Garrick Shear (202) 622-3869, Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue, NW., Washington, DC 
20224.
    OMB Reviewer: Alexander T. Hunt (202) 395-7860, Office of 
Management and Budget, Room 10226, New Executive Office Building, 
Washington, DC 20503.
Lois K. Holland,
Departmental Reports Management Officer.
[FR Doc. 97-20903 Filed 8-7-97; 8:45 am]
BILLING CODE 4830-01-P