[Federal Register Volume 62, Number 141 (Wednesday, July 23, 1997)] [Notices] [Pages 39605-39606] From the Federal Register Online via the Government Publishing Office [www.gpo.gov] [FR Doc No: 97-19403] ----------------------------------------------------------------------- DEPARTMENT OF THE TREASURY Internal Revenue Service Privacy Act of 1974, as Amended; Systems of Records AGENCY: Internal Revenue Service, Treasury. ACTION: Notice of alterations to three existing Privacy Act systems of records. ----------------------------------------------------------------------- SUMMARY: The Treasury Department, Internal Revenue Service, gives notice of the proposed alteration to Treasury/IRS 00.001-- Correspondence Files and Correspondence Control Files; Treasury/IRS 00.002--Correspondence Files/Inquiries About Enforcement Activities; and Treasury/IRS 22.034--Individual Returns Files, Adjustments and Miscellaneous Documents Files, which are subject to the Privacy Act of 1974, 5 U.S.C. 552a, as amended. EFFECTIVE DATE: July 23, 1997. FOR FURTHER INFORMATION CONTACT: Tom Tiffany, Office of the Taxpayer Advocate, National Office, Internal Revenue Service, at (202) 622-6100. SUPPLEMENTARY INFORMATION: The Internal Revenue Service is making certain changes to Treasury/IRS 00.001--Correspondence Files and Correspondence Control Files; Treasury/IRS 00.002--Correspondence Files/Inquiries About Enforcement Activities. The alterations to each notice are to reflect the aggregating of data from local IRS Problem Resolution Offices to analyze IRS customer service for the purpose of improving IRS service to the public. The alterations also include minor changes to the systems such as adding/deleting locations, adding ``Purpose(s)'' statements to the system notices, changing the description of the storage, retrievability, and safeguard procedures found in the notices. These changes will allow the IRS to better evaluate the effectiveness of its internal systems as well as the impact [[Page 39606]] of the tax law as it relates to problem resolution. The reports to be generated will be more detailed and will provide a holistic view of areas of tax administration that need improvement. Treasury/IRS 00.001 and Treasury/IRS 00.002 cover individuals who have made a complaint or inquiry concerning a tax matter and who may have a tax liability. These systems are being altered to reflect a greater reliance on electronic storage, assignment, case tracking and management information, as well as the centralization of records. They are also being changed to add the addresses of nationwide area distribution centers that receive requests for IRS forms and publications and to add the address of the new Tennessee Computing Center. In addition, a ``Purpose(s)'' data element is being added to Treasury/IRS systems 00.001, and 00.002. Alterations are also being made to Treasury/IRS 22.034--Individual Returns Files, Adjustments and Miscellaneous Documents Files. This system maintains records on taxpayers who have had changes made to their accounts, have had information posted to the Individual Master File or other tax accounting files because of filing a return, applications, or other documents, or as a result of actions initiated by the Service. The alteration being made to this system is to add new district office locations. A ``Purpose(s)'' data element is also being added to the system of records notice. The alterations to the three existing systems of records are published below. The systems notices for Treasury/IRS 00.001, Treasury/ IRS 00.002, and Treasury/IRS 22.034 were published in their entirety most recently in the Federal Register Vol. 60, pages 56777, 56778 and 56782, respectively, November 9, 1995. Dated: July 10, 1997. Alex Rodriguez, Deputy Assistant Secretary (Administration). Treasury/IRS 00.001 System Name: Correspondence Files and Correspondence Control Files System Location: Description of the change: Remove the current text and insert the following: ``Various offices of the Internal Revenue Service maintain files of correspondence received, including the Eastern Distribution Center, 4300 Carolina Avenue, Richmond, VA 23222; the Central Area Distribution Center, 2402 East Empire, Bloomington, IL 61799; the Western Area Distribution Center, 3041 Sunrise Boulevard, Rancho Cordova, CA 95742; and the Tennessee Computing Center, PO Box 30309, Airport Mail Facility, Stop 76, Memphis, TN 38130. (See IRS Appendix A for addresses of other offices).'' * * * * * Purpose(s): Often taxpayers choose to communicate with the IRS through correspondence. The ability to access the information when the need arises is paramount to our success as an agency. This system will allow the IRS to quickly access correspondence received from the taxpayers and their representatives and provide a chronological record of what has transpired concerning tax matters. * * * * * Storage: Description of the change: Remove the ``/or'' after ``microfiche and.'' Retrievability: Description of the change: Remove the sentence ``No centralized index exists.'' Safeguards: Description of the change: After ``IRM 2(1O)OO'' add the following: ``, and the Manager's Security Handbook, IRM 1 (16)12.'' Retention and Disposal: Description of the change: Delete ``IRM 1(15)59.1'' and add ``IRM 1(15)59.12.'' * * * * * Treasury/IRS 00.002 System Name: Correspondence Files/Inquiries About Enforcement Activities. System Location: Description of changes: After ``(See IRS appendix A for addresses).'' add: ``Other offices of the Internal Revenue Service maintain files of correspondence received, including the Eastern Distribution Center, 4300 Carolina Avenue, Richmond, VA 23222; the Central Area Distribution Center, 2402 East Empire, Bloomington, IL 61799; the Western Area Distribution Center, 3041 Sunrise Boulevard, Rancho Cordova, CA 95742; and the Tennessee Computing Center, PO Box 30309, Airport Mail Facility, Stop 76, Memphis, TN 38130.'' * * * * * Purpose(s): Often taxpayers choose to communicate with the IRS through correspondence. The ability to access the information when the need arises is paramount to our success as an agency. This system will allow the IRS to quickly access correspondence received from the taxpayers and their representatives and provide a chronological record of what has transpired concerning tax matters. * * * * * Storage: Description of the change: Remove the ``/or'' after ``paper records.'' Retrievability: Description of the change: Remove the sentence ``No centralized index exists.'' Safeguards: Description of the change: After ``IRM 2(1O)OO'' add the following: ``, and the Manager's Security Handbook, IRM 1 (16)12.'' Retention and Disposal: Description of the change: Delete ``IRM 1(15)59.1'' and add ``IRM 1(15)59.12.'' * * * * * Treasury/IRS 22.034 System Name: Individual Returns Files, Adjustments and Miscellaneous Documents Files. System Location: Description of the change: Remove the current text and insert the following: ``Internal Revenue Service Centers, District Offices and Federal Record Centers. (See IRS appendix A for addresses.)'' * * * * * Purpose(s): The purpose of this system is to provide background and supporting documentation for inputs affecting taxpayer account information. Additionally, overpayments retained and transferred against outstanding liabilities from the state in which it occurred will be recorded. This will aid taxpayers in reconciling their account balances with state agencies. * * * * * [FR Doc. 97-19403 Filed 7-22-97; 8:45 am] BILLING CODE: 4830-01-F