[Federal Register Volume 62, Number 129 (Monday, July 7, 1997)]
[Notices]
[Page 36317]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-17535]


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NATIONAL SCIENCE FOUNDATION


Comment Request; Submission for OMB Review

AGENCY: National Science Foundation.

ACTION: Comment request; submission for OMB review.

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    Title of Collection: NSF Surveys to Measure Customer Service 
Satisfaction.

SUMMARY: The National Science Foundation, as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on proposed and/or continuing information collections, as required by 
the Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)). This is the second notice for public comment, the first 
was published in the Federal Register on April 22, 1997 at Vol. 62, No. 
77, page 19622. No comments were received from the public in response 
to the first notice.

COMMENT DUE DATES: Written comments must be received on or before 
August 4, 1997.

ADDRESSES: Submit comments to Office of Information and Regulatory 
Affairs of OMB, Attention: Desk Officer for National Science 
Foundation, 725-17th Street, N.W. Room 10235, Washington, D.C. 20503.

FOR FURTHER INFORMATION CONTACT: Gail A. McHenry, the NSF Reports 
Clearance Officer on (703) 306-1125 x2010 or send email to 
[email protected].

SUPPLEMENTARY INFORMATION:

1. Abstract

    Executive Order 12862 requires that Federal agencies ``survey 
customers to determine the kind and quality of services they want and 
their level of satisfaction with existing services.'' The National 
Science Foundation has an ongoing need to collect information from its 
customer community (primarily individuals and organizations engaged in 
science and engineering research and education) to get perceptions of 
the quality and kind of our grant-making and other services.

2. Use of the Information

    The purpose of these ongoing collections of customer satisfaction 
information is to assist NSF in continuously evaluating its operations 
in order to improve customer service.

3. Expected Respondents

    Respondents will primarily be individuals and organizations engaged 
in science and engineering research and education.

4. Burden on the Public

    The burden on the public will change according to the needs of each 
individual customer satisfaction survey, however, each survey is 
estimated to take approximately 30 minutes per response.

    Dated: June 24, 1997.
Gail A. McHenry,
NSF Reports Clearance Officer.
[FR Doc. 97-17535 Filed 7-3-97; 8:45 am]
BILLING CODE 7555-01-M