[Federal Register Volume 62, Number 123 (Thursday, June 26, 1997)]
[Notices]
[Page 34487]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-16720]



[[Page 34487]]

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DEPARTMENT OF JUSTICE

Immigration and Naturalization Service


Agency Information Collection Activities: Proposed Collection; 
Comment Request

ACTION: Request OMB Emergency Approval; INSPASS Customer Satisfactory 
Survey.

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    The Department of Justice, Immigration and Naturalization Service 
has submitted the following information collection request (ICR) 
utilizing emergency review procedures, to the Office of Management and 
Budget (OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995. The proposed information collection is published 
to obtain comments from the public and affected agencies. OMB approval 
has been requested by June 30, 1997.
    The Information Technology Management Reform Act (Cohen-1996), the 
Government Performance and Results Act (GPRA-), and the OMB Circular A-
11, Planning, Budgeting, and Acquisition of Fixed Assets, dated July 
1996, require the Immigration and Naturalization Service to provide a 
mechanism for evaluating and improving the customer service of the 
Immigration and Naturalization Service Passenger Accelerated Service 
System (INSPASS) program. To accomplish this task, the INS has 
contracted the services of the Electronic Data Systems (EDS) staff, 
specializing in survey construction and data analysis. The end of the 
INSPASS current period of performance is August 30, 1997, and the next 
scheduled new sight deployment date for INSPASS is November 7, 1997. It 
is imperative that the information collection be printed and 
distributed by not later than July 18, 1997, to ensure the EDS staff 
has adequate time to collect and analyze data to improve current and 
planned programs prior to deployment of new INSPASS sight and prior to 
the expiration of contracted services. The timeliness is critical, 
particarly if any improvements are necessary to the electronics of the 
INSPASS program. If granted, the emergency approval is only valid for 
180 days. A copy of this ICR, with applicable supporting documentation, 
may be obtained by calling the Immigration and Naturalization Service, 
Director, Policy Directives and Instructions Branch, Richard Sloan 
(202-616-7600).
    Comments and questions about the ICR listed below should be 
forwarded to the Office of Information and Regulatory Affairs, 
Attention: Ms. Debra Bond, 202-395-7316, Department of Justice Desk 
Officer, Room 10235, Office of Management and Budget, Washington, DC 
20503.
    During the first 60 days of this time period a regular review of 
this information collection is also being undertaken. Comments are 
encouraged and will be accepted until August 25, 1997. Written comments 
and suggestions from the public and affected agencies concerning the 
proposed collection of information should address one or more of the 
following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agencies estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    Overview of this information collection:
    (1) Type of Information Collection: New information collection.
    (2) Title of Form/Collection: INSPASS Customer Satisfaction Survey.
    (3) Agency form numbers, if any, and the applicable component of 
the Department of Justice sponsoring the collection: Form G-970, Office 
of Information Resource Management, Immigration and Naturalization 
Service.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Federal Government; Individuals and 
Households. This information will be used to determine the level of 
user satisfaction, and identify concerns, or issues of this system may 
have with its functioning. The data will also be used to make needed 
improvement that may be identified by the users.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 3,300 responses 
at 20 minutes (.333) hours per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: 1,099 annual burden hours.
    If you have additional comments, suggestions, or need a copy of the 
proposed information collection instrument with instructions, or 
additional information, please contact Richard A. Sloan 202-616-7600, 
Director, Policy Directives and Instructions Branch, Immigration and 
Naturalization Service, U.S. Department of Justice, Room 5307, 425 I 
Street, NW., Washington, DC 20536. Additionally, comments and/or 
suggestions regarding the item(s) contained in this notice, especially 
regarding the estimated public burden and associated response time also 
be directed to Mr. Richard A. Sloan.
    If additional information is required contact: Mr. Robert B. 
Briggs, Clearance Officer, United States Department of Justice, 
Information Management and Security Staff, Justice Management Division, 
Suite 850, Washington Center, 1001 G Street, NW, Washington, DC 20530.

    Dated: June 20, 1997.
Robert B. Briggs,
Department Clearance Officer, United States Department of Justice.
[FR Doc. 97-16720 Filed 6-25-97; 8:45 am]
BILLING CODE 4410-18-M