[Federal Register Volume 62, Number 99 (Thursday, May 22, 1997)]
[Notices]
[Page 28074]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-13421]



[[Page 28074]]

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POSTAL SERVICE


Request for Further Comments on Development of Strategic Plan for 
U.S. Postal Service, Pursuant to the Government Performance and Results 
Act of 1993; and Correction

AGENCY: Postal Service.

ACTION: Request for further comments and correction.

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SUMMARY: This document clarifies the Postal Service's Request for 
Comments, published in the Federal Register on April 2, 1997, and 
requests further comments. The April 2, 1997, notice asked for public 
comments on the development of the Postal Service Strategic Plan for 
the years 1998-2002, pursuant to the Government Performance and Results 
Act of 1993. In addition to clarifying that Request for Comments, this 
document also adds text that was inadvertently omitted from that 
publication. The comment period is extended by two weeks.

DATES: Comments must be received by June 15, 1997.

ADDRESSES: Written comments should be directed to Robert A.F. Reisner, 
Vice President, Strategic Planning, U.S. Postal Service, 475 L'Enfant 
Plaza, S.W., Washington, D.C. 20260-1520.

FOR FURTHER INFORMATION CONTACT: Jon L. Cook, (202) 268-4099.

SUPPLEMENTARY INFORMATION: On April 2, 1997, the Postal Service 
published a Federal Register notice asking for public comment as part 
of the effort to develop a Five-Year Strategic Plan under the 
Government Performance and Results Act of 1993 (62 FR 15740-15741). 
Since that time, the Postal Service has received comments from several 
parties and has been actively consulting with the Congress and with key 
stakeholders.

Clarification Concerning Scope of Comments

    One comment concerns the extent to which the April 2, 1997, Request 
for Comments could have been interpreted as constraining the scope of 
comments that are being sought. In fact, the Postal Service seeks 
comments on any matters that may be relevant to the development of a 
Five-Year Strategic Plan. Specifically, the Postal Service has asked 
key stakeholders:
    1. Is universal postal service at uniform rates still an essential 
service to the public?
    2. What is the best way to balance the dual role of the Postal 
Service as a public service provider and a business-like enterprise?
    3. When do consumer and public benefits warrant that a public 
agency provide services that might be offered by private enterprise?
    4. How should public services and private interest be balanced in 
providing existing and enhanced postal services?
    The Postal Service would be interested in receiving comments on 
these issues or any other matters related to the development of its 
Five-Year Strategic Plan.

Erratum

    In addition, the April 2, 1997, notice omitted three words in a 
paragraph describing one of the Postal Service goals as a part of the 
CustomerPerfect! Process. This publication corrects the omission of 
those three words from this goal statement. The current wording of the 
CustomerPerfect! customer goal should read:
    (1) Improve customer satisfaction by offering superior customer 
value in each market and customer segment that we target; (Italics 
reflect omitted language, now added.)
    Because of this clarification and correction, the Postal Service 
extends the deadline for providing comments until June 15, 1997.
    Accordingly, the Request for Comments on April 2, 1997, which was 
the subject of FR Doc. 97-8270, is corrected as set forth below.
    In the Postal Service publication of Wednesday, April 2, 1997, on 
p. 15741, in the second column, goal number 1 is corrected to read as 
follows:

``(1) Improve customer satisfaction by offering superior customer 
value in each market and customer segment that we target;''.
Stanley F. Mires,
Chief Counsel, Legislative.
[FR Doc. 97-13421 Filed 5-21-97; 8:45 am]
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