[Federal Register Volume 62, Number 66 (Monday, April 7, 1997)]
[Notices]
[Pages 16642-16643]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 97-8730]


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DEPARTMENT OF THE TREASURY


Submission for OMB Review; Comment Request

March 31, 1997.
    The Department of the Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Public Law 104-13. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue, NW., Washington, DC 20220.
    Special Request: In order to conduct the focus group study 
described below in late April 1997, the Department of the Treasury is 
requesting that the Office of Management and Budget (OMB) review and 
approve this information collection by April 11, 1997. To obtain a copy 
of this study, please contact the Internal Revenue Service Clearance 
Officer at the address listed below.

Internal Revenue Service (IRS)

    OMB Number: 1545-1432.
    Project Number: M:SP:V 97-009-G.
    Type of Review: Revision.
    Title: Customer Service Performance Development System (PDS) 
Implementation Customer Satisfaction Survey.
    Description: This project will result in the establishment of two 
data bases. One data base will contain the knowledges, skills, and 
attributes needed by the organization to accomplish its work (Business 
Competencies). The other data base will contain the certified 
knowledges, skills, and attributes of individual employees (Employee 
Competencies). These data bases will

[[Page 16643]]

support the work of a number of Human Resource functions and 
performance management. This survey will be used to determine whether 
the targeted development/training experiences and the PDS process have 
a positive effect on the level of taxpayer satisfaction.
    Respondents: Individuals or households.
    Estimated Number of Respondents: 16,640.
    Estimated Burden Hours Per Response: 1 minute, 30 seconds.
    Frequency of Response: Other.
    Estimated Total Reporting Burden: 416 hours.
    Clearance Officer: Garrick Shear (202) 622-3869, Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue, N.W., Washington, DC 
20224.
    OMB Reviewer: Alexander T. Hunt (202) 395-7860, Office of 
Management and Budget, Room 10226, New Executive Office Building, 
Washington, DC 20503.

Lois K. Holland,
Departmental Reports, Management Officer.
[FR Doc. 97-8730 Filed 4-4-97; 8:45 am]
BILLING CODE 4830-01-P