[Federal Register Volume 62, Number 66 (Monday, April 7, 1997)] [Notices] [Pages 16642-16643] From the Federal Register Online via the Government Publishing Office [www.gpo.gov] [FR Doc No: 97-8730] ----------------------------------------------------------------------- DEPARTMENT OF THE TREASURY Submission for OMB Review; Comment Request March 31, 1997. The Department of the Treasury has submitted the following public information collection requirement(s) to OMB for review and clearance under the Paperwork Reduction Act of 1995, Public Law 104-13. Copies of the submission(s) may be obtained by calling the Treasury Bureau Clearance Officer listed. Comments regarding this information collection should be addressed to the OMB reviewer listed and to the Treasury Department Clearance Officer, Department of the Treasury, Room 2110, 1425 New York Avenue, NW., Washington, DC 20220. Special Request: In order to conduct the focus group study described below in late April 1997, the Department of the Treasury is requesting that the Office of Management and Budget (OMB) review and approve this information collection by April 11, 1997. To obtain a copy of this study, please contact the Internal Revenue Service Clearance Officer at the address listed below. Internal Revenue Service (IRS) OMB Number: 1545-1432. Project Number: M:SP:V 97-009-G. Type of Review: Revision. Title: Customer Service Performance Development System (PDS) Implementation Customer Satisfaction Survey. Description: This project will result in the establishment of two data bases. One data base will contain the knowledges, skills, and attributes needed by the organization to accomplish its work (Business Competencies). The other data base will contain the certified knowledges, skills, and attributes of individual employees (Employee Competencies). These data bases will [[Page 16643]] support the work of a number of Human Resource functions and performance management. This survey will be used to determine whether the targeted development/training experiences and the PDS process have a positive effect on the level of taxpayer satisfaction. Respondents: Individuals or households. Estimated Number of Respondents: 16,640. Estimated Burden Hours Per Response: 1 minute, 30 seconds. Frequency of Response: Other. Estimated Total Reporting Burden: 416 hours. Clearance Officer: Garrick Shear (202) 622-3869, Internal Revenue Service, Room 5571, 1111 Constitution Avenue, N.W., Washington, DC 20224. OMB Reviewer: Alexander T. Hunt (202) 395-7860, Office of Management and Budget, Room 10226, New Executive Office Building, Washington, DC 20503. Lois K. Holland, Departmental Reports, Management Officer. [FR Doc. 97-8730 Filed 4-4-97; 8:45 am] BILLING CODE 4830-01-P