[Federal Register Volume 61, Number 206 (Wednesday, October 23, 1996)]
[Presidential Documents]
[Page 55077]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 96-27429]



[[Page 55075]]


_______________________________________________________________________

Part III





The President





_______________________________________________________________________



Proclamation 6945--National Consumers Week, 1996
 
 
                         Presidential Documents 
 
 

  Federal Register / Vol. 61, No. 206 / Wednesday, October 23, 1996 / 
Presidential Documents  

 ___________________________________________________________________

 Title 3--
 The President

[[Page 55077]]

                Proclamation 6945 of October 21, 1996

                
National Consumers Week, 1996

                By the President of the United States of America

                A Proclamation

                This year's theme for National Consumers Week is 
                ``service signals success.'' Service is an 
                indispensable element of success over the long term in 
                both business and government: service that is 
                responsive, convenient, and courteous, service that 
                meets the expectations of consumers and taxpayers. 
                Clever promotions and deceptive pricing may generate 
                short-term profits in business. Promises alone may gain 
                brief support for Government agencies and programs. But 
                American consumers and taxpayers aren't easily 
                deceived. They expect quality service, and those who 
                cannot or do not provide it will ultimately fail.

                That is why I added the right to service to the 
                Consumer Bill of Rights. It is why we have made the 
                reinvention of government--requiring more 
                responsiveness and efficiency--a keystone of my 
                Administration. It is why I issued an Executive Order 
                that directed all executive departments and agencies of 
                the Federal Government to embark upon a revolution to 
                change the way they do business and establish and 
                implement customer service standards that match or 
                exceed the best in the private sector. And it is why 
                our policies continue to emphasize the paramount 
                importance of service excellence to the success of our 
                Nation, our economy, and our efforts to compete in the 
                global marketplace.

                The goal of service excellence is not easy to attain. 
                Consumers must demand it, and everyone in an 
                organization, be it a business or a government agency, 
                must be committed to it, both in everyday interactions 
                and in longer-term goals. Their ultimate success 
                depends on it.

                NOW, THEREFORE, I, WILLIAM J. CLINTON, President of the 
                United States of America, by virtue of the authority 
                vested in me by the Constitution and the laws of the 
                United States, do hereby proclaim October 20 through 
                October 26, 1996, as National Consumers Week. I call 
                upon government officials, industry leaders, and the 
                people of the United States to recognize the vital 
                relationship between our economy and our citizenry and 
                to support the right of all Americans to excellence in 
                products and services.

                IN WITNESS WHEREOF, I have hereunto set my hand this 
                twenty-first day of October, in the year of our Lord 
                nineteen hundred and ninety-six, and of the 
                Independence of the United States of America the two 
                hundred and twenty-first.

                    (Presidential Sig.)

[FR Doc. 96-27429
Filed 10-22-96; 11:47 am]
Billing code 3195-01-P