[Federal Register Volume 60, Number 206 (Wednesday, October 25, 1995)]
[Notices]
[Page 54735]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 95-26624]



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PENSION BENEFIT GUARANTY CORPORATION


Request for a Collection of Information Under the Paperwork 
Reduction Act; Customer Satisfaction Focus Groups and Surveys

AGENCY: Pension Benefit Guaranty Corporation.

ACTION: Notice of request for OMB approval.

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SUMMARY: The Pension Benefit Guaranty Corporation has requested that 
the Office of Management and Budget (``OMB'') approve a new collection 
of information under the Paperwork Reduction Act. The purpose of this 
information collection, which will be conducted through three focus 
group meetings and a small of number of surveys, is to help the PBGC 
evaluate its toll-free telephone service providing basic information 
about the PBGC insurance program.

DATES: The PBGC is requesting that OMB approve this request by November 
1, 1995.

ADDRESSES: All written comments (at least three copies) should be 
addressed to: Office of Information and Regulatory Affairs of OMB, 
Attention: Desk Officer for the Pension Benefit Guaranty Corporation, 
725 17th Street, NW., Room 3208, Washington, DC 20503. The request for 
approval will be available for public inspection at the PBGC 
Communications and Public Affairs Department, suite 240, 1200 K Street, 
NW., Washington, DC 20005, between the hours of 9 a.m. and 4 p.m.

FOR FURTHER INFORMATION CONTACT: Marc L. Jordan, Attorney, Office of 
the General Counsel, Suite 340, 1200 K Street, NW., Washington, DC 
20005, 202-326-4024 (202-326-4179 for TTY and TDD). (These are not 
toll-free numbers.)

SUPPLEMENTARY INFORMATION: The Paperwork Reduction Act of 1980 (44 
U.S.C. Chapter 35) establishes policies and procedures for controlling 
the paperwork burdens imposed by Federal agencies on the public. The 
Act vests the Office of Management and Budget (OMB) with regulatory 
responsibility over these burdens, and OMB has promulgated rules on the 
clearance of collections of information by Federal agencies.
    The PBGC has established a toll-free telephone service that gives 
the public general information concerning the PBGC's insurance program. 
Use of the toll-free service by the general public has been 
significantly below expectations.
    The PBGC plans to conduct a series of three focus groups of 15 
participants each, and to distribute survey questionnaires to the focus 
group participants and to 150 other individuals. (The 45 focus group 
participants and 150 survey respondents will be selected largely from 
the 41,000,000 participants and beneficiaries in covered pension 
plans.) The purpose of the focus groups and survey questionnaires is to 
evaluate the PBGC's toll-free service and to assist the PBGC in making 
necessary improvements to that service.
    The PBGC estimates that the total annual burden of this collection 
of information will be 147.5 hours. The PBGC is requesting that OMB 
approve this collection on an emergency basis so that needed 
improvements in the toll-free service can be made as soon as possible.

    Issued at Washington, D.C., this 23rd day of October, 1995.
Martin Slate,
Executive Director, Pension Benefit Guaranty Corporation.
[FR Doc. 95-26624 Filed 10-24-95; 8:45 am]
BILLING CODE 7708-01-P