[Federal Register Volume 60, Number 119 (Wednesday, June 21, 1995)] [Notices] [Pages 32384-32386] From the Federal Register Online via the Government Publishing Office [www.gpo.gov] [FR Doc No: 95-15115] ======================================================================= ----------------------------------------------------------------------- PHYSICIAN PAYMENT REVIEW COMMISSION Request for Proposals Agency: Physician Payment Review Commission. Action: Notice. ----------------------------------------------------------------------- The Physician Payment Review Commission is soliciting proposals to conduct a telephone interview of Medicare beneficiaries who are either enrolled in or disenrolled from a Medicare managed care plan. The survey's purpose is to gather information about these beneficiaries' experiences with Medicare managed care, particularly on beneficiary access to care. This notice describes the application procedures, general policy considerations, and criteria to be used in reviewing applications for prospective grants and contracts submitted to the Commission. Background on the Commission The Physician Payment Review Commission was established in 1986 (P.L. 99-272) to advise the U.S. Congress on physician payment policy under Part B of the Medicare program, and its mandate was later expanded to include consideration of a broader set of interrelated policies affecting the financing, quality, and delivery of health services. The 13-member Commission brings together the perspectives of physicians and other health professionals, consumers and the elderly, purchasers, managed care organizations, and experts in health services and health economics research. The Commission maintains a multidisciplinary staff that conducts and manages all the analytical work that supports its recommendations to the Congress. The Commission submits an annual report to the Congress on March 31. It also submits a series of reports in May of each year concerning Medicare expenditures and fee updates, access to care, the financial liability of Medicare [[Page 32385]] beneficiaries, and comments on the President's budget. The Commission has published analyses and recommendations relevant to this solicitation on topics such as ensuring access to care for vulnerable populations, approaches to health plan quality assurance, and improving Medicare risk program payment policy. Description of Proposal Topic Although beneficiary enrollment currently remains low, managed care is expected to play an increasingly large role in the future of the Medicare program. In response to this expectation, the Commission has begun to develop an approach for evaluating Medicare managed care enrollees' access to care as a component of its ongoing work in monitoring access for beneficiaries generally. Sources of information for use in monitoring Medicare managed care enrollees' access to care are currently limited, however. Encounter data are unavailable, for example. Also, the Medicare Current Beneficiary Survey (MCBS), which provides information about beneficiary experience in obtaining care, is not a useful source of information on beneficiaries enrolled in managed care plans because the number of enrollees in its sample is small and geographically clustered. Because existing data for monitoring access for this population are insufficient, the Commission seeks to develop, test, and field a questionnaire for use in surveying Medicare beneficiaries who are either enrolled in or disenrolled from Medicare managed care plans. This survey would be used to obtain information about Medicare beneficiaries' experiences with managed care plans, and how those experiences affect their access to care. The managed care experiences of certain vulnerable subgroups of the beneficiary population may be analyzed and compared to those of the general beneficiary population. The survey instrument would use some questions from the MCBS to permit comparisons with beneficiaries in the fee-for-service sector, and would also adapt or develop other questions more appropriate to managed care. The survey results would provide information about beneficiary experience with managed care plans that could potentially be used as a baseline for comparison with the results of future studies. The information is expected to be used by the Commission to help assess the effects of potential health policy initiatives and to formulate policy recommendations. Also, the Commission expects that the survey will yield experience relevant to the design of future Medicare beneficiary surveys for the collection of information specific to Medicare managed care enrollees. In particular, the Commission seeks to gain insight into Medicare managed care enrollee and disenrollee experiences with or perception of the following:access to care, including the timely availability of needed services, experience in obtaining a primary care physician upon enrollment and in cases where a physician leaves the plan, ability to find a physician, waiting times for appointments, travel distance to provider, barriers to care, and adequacy of access to specialists, as well as the perceived impact of supplemental benefits provided by the plan and of case management or disease management programs provided; utilization of services, including preventive care, acute care, home health care, rehabilitation care, reasons for and experience with out-of-plan service utilization, and experience in obtaining costly or experimental services in circumstances in which they might be indicated; level of satisfaction with various aspects of managed care experiences, including access to care, quality of care, care management or coordination efforts, choice of providers, and financial liability; degree of awareness and understanding of managed care plan arrangements, including incentives, service arrangements, restrictions on or consequences of out-of-plan service use, and enrollees' rights and responsibilities; aspects of managed care plan enrollment that bear on access to care, such as sources of beneficiary information on enrollment and options, and experience with the enrollment process; primary and contributing reasons for continuing enrollment and, where applicable, disenrollment; and nature and extent of any problems with discontinuity of care when switching to or from a managed care plan, including experiences with obtaining or retaining supplemental insurance and with changing providers. As a component of the survey analysis, the Commission seeks to identify characteristics of beneficiaries and of managed care plans that affect beneficiary experience with access to care. To that end, the survey questionnaire should include background questions on relevant characteristics of beneficiaries who have experience in a managed care plan and relevant characteristics of the plans they have enrolled in or disenrolled from. The sample size will be determined by technical feasibility and resource constraints. Projects should be bid at the sample size that the Offeror believes to be appropriate. For comparability purposes, a budget based on a simple size of 2,000 should be included in the Offeror's business proposal. The Commission is exempt from Office of Management and Budget regulations regarding the clearance of forms and survey instruments. The contractor will perform the following tasks: 1. Conduct a review of relevant survey or other research findings. 2. Refine survey topics, including suggesting additional survey topics to meet the Commission's needs, develop the survey instrument in consultation with Commission staff, and pilot test the full instrument. 3. Determine the appropriate sampling design and sample size, and select a random sample of Medicare beneficiaries who are either enrolled in or disenrolled from a Medicare managed care plan. 4. Conduct the telephone interviews. 5. Deliver to the Commission a documented, cleaned, computer data file of the responses by July 15, 1996. 6. Deliver a draft report of the methodology and results of the survey to the Commission by August 5, 1996. 7. Deliver to the Commission the final written report of the survey's methodology and results by September 2, 1996. The Commission plans to award a contract in September 1995. Formal Proposals Proposals must conform to the requirements specified in the Commission's formal Request for Proposals, which will be made available to applicants on June 29, 1995. The following provides an outline of what should be contained in the formal proposal: 1. Suggestions for additional topic areas to meet the Commission's needs (described more fully in the Request for Proposals) and examples of questions to address specific topics of interest. 2. Plans for developing and testing the survey instrument, including the use and adaptation of previously validated questions where applicable, and discussion of the types of questions from the MCBS that would be most appropriate and useful in obtaining comparability of relevant survey results. 3. Plans for determining the appropriate sampling design and sample size, and for obtaining a random sample of beneficiaries who are either enrolled or disenrolled from a Medicare managed [[Page 32386]] care plan. Plans for oversampling certain groups thought to be vulnerable to access problems should be included. The Commission will provide a data set of beneficiaries and relevant characteristics for sample generation. 4. Methods to be used to obtain an adequate response rate. 5. Detailed description of how the interviews will be carried out, including the training of interviewers, and method to achieve reliable results. 6. Analysis plan. 7. Discussion of problems that may be encountered and strategies for resolving them. 8. Work plan including description of tasks, time schedule, level of effort for key individuals, and the number of days devoted to each task. 9. Description of the organizational experience and resources and the qualifications of key project staff, demonstrating their understanding of the Medicare program and managed care, experience with the design and conduct of telephone interview surveys of Medicare beneficiaries or the elderly, and the ability to complete successfully the preceding tasks. 10. Detailed budget providing justifications and explanations for amounts required for each task of the project. Review of Proposals Proposals will be reviewed by a panel composed of at least three individuals, at least one of whom will not be affiliated with the Commission. Reviewers will score applications and make recommendations based on the criteria published in the Commission's Request for Proposals, Part IV, Section M, ``Technical Evaluation and Criteria for Award.'' General Information Authority The Commission's authority for making these awards is based on Section 1845(c)(2)(B) of the Social Security Act (42 U.S.C. Section 1359w-1). Regulations General policies and procedures that govern the administration of contracts and grants are located in Title 45 of the CFR parts 74 and 92. Applicants are urged to review the requirements contained in those regulations. Submission Address Physician Payment Review Commission,2120 L Street NW, Suite 200,Washington, DC 205037. Submission Deadline In order to be considered under this Request for Proposals, complete proposals must be received in the Commission's office no later than close of business, Friday, July 28, 1995. Obligation Ths solicitation in no way obligates the Commission to fund any applicant. Date: June 15, 1995. Contact: Elizabeth Docteur, Analyst, Physician Payment Review Commission, 2120 L Street NW., Suite 200, Washington, DC 20037, (202) 653-7220. Lauren B. LeRoy, Acting Executive Director. [FR Doc. 95-15115 Filed 6-20-95; 8:45 am] BILLING CODE 6820-SE-M