[Federal Register Volume 60, Number 25 (Tuesday, February 7, 1995)]
[Notices]
[Pages 7199-7200]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 95-2958]



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FEDERAL DEPOSIT INSURANCE CORPORATION

Privacy Act of 1974; Amendment to an Existing System of Records

AGENCY: Federal Deposit Insurance Corporation (FDIC).

 [[Page 7200]] ACTION: Notice of amendment to an existing system of 
records--``Consumer Complaint and Inquiry System''.

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SUMMARY: As part of an ongoing examination of the FDIC's systems of 
records, the ``Consumer Complaint and Inquiry System'' has been 
reviewed for compliance with the Privacy Act, 5 U.S.C. 552a. Review was 
necessitated by a recent reorganization within the FDIC which resulted 
in the creation of a new division, the Division of Compliance and 
Consumer Affairs. Numerous minor amendments have been made that will 
more accurately describe the following elements in this system of 
records: System location, categories of individuals covered by the 
system, categories of records in the system, retention and disposal, 
system manager(s) and address, and record source categories.

EFFECTIVE DATE: February 7, 1995.

FOR FURTHER INFORMATION CONTACT: Frederick N. Ottie, Attorney, Office 
of the Executive Secretary, FDIC, 550-17th Street, NW, Washington, DC 
20429, (202) 898-6679.

SUPPLEMENTARY INFORMATION: The FDIC's system of records entitled 
``Consumer Complaint and Inquiry System'' is being amended to describe 
its contents more accurately. These modifications update language in 
the system notice describing system location, categories of individuals 
covered by the system, categories of records in the system, system 
manager(s) and address, and record source categories to reflect 
organizational changes within the FDIC and delineate more precisely 
that this system of records encompasses complaints and inquiries 
concerning the activities and practices of FDIC-insured depository 
institutions. Additionally, the description of the system's provisions 
for retention and disposal of records is amended to reflect that all 
records are retained for two years after receipt unless updated by 
correspondence received during the second year, and that electronic 
records are deleted from the electronic system and files are destroyed 
by shredding.
    Accordingly, the Board of Directors of the FDIC amends the 
``Consumer Complaint and Inquiry System'' to read as follows:
FDIC 30-64-0005
    Consumer Complaint and Inquiry System. [Complete text appears at 52 
FR 34297, September 10, 1987.]
    Division of Compliance and Consumer Affairs, FDIC, 550-17th Street, 
NW, Washington, DC 20429, and designated FDIC regional offices for 
complaints or inquiries originating within or involving an FDIC-insured 
depository institution located in an FDIC region. A list of regional 
offices is available from the Office of Corporate Communications, FDIC, 
550-17th Street, NW, Washington, DC 20429, telephone (202) 898-6996.
    Individuals who have filed complaints or inquiries concerning 
activities or practices of FDIC-insured depository institutions.
    Contains correspondence and records of other communications between 
the FDIC and the individuals filing complaints or making inquiries, 
including copies of supporting documents supplied by the individual. 
May contain correspondence between the FDIC and the FDIC-insured 
depository institution in question and/or intra-agency or inter-agency 
memoranda or correspondence.
* * * * *
* * * * *
    Records are retained for two years after receipt unless updated by 
correspondence received during the second year. Electronic records are 
deleted from the electronic system and files are destroyed by 
shredding.
    Director, Division of Compliance and Consumer Affairs, FDIC, 550-
17th Street, NW, Washington, DC 20429. The appropriate FDIC regional 
manager for records maintained in FDIC regional offices.
* * * * *
    The information is obtained from the individual on whom the record 
is maintained; FDIC-insured depository institutions that are the 
subject of the complaint; the appropriate agency, whether federal or 
state, with supervisory authority over the institution; congressional 
offices that may initiate the inquiry; and other parties providing 
information to the FDIC in an attempt to resolve the complaint or 
inquiry.
* * * * *
    By direction of the Board of Directors.

    Dated at Washington, DC, this 31st day of January, 1995.

Federal Deposit Insurance Corporation.
Robert E. Feldman,
Acting Executive Secretary.
[FR Doc. 95-2958 Filed 2-6-95; 8:45 am]
BILLING CODE 6714-01-P