[Federal Register Volume 60, Number 3 (Thursday, January 5, 1995)]
[Notices]
[Page 1828]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 95-214]



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DEPARTMENT OF THE TREASURY


Public Information Collection Requirements Submitted to OMB for 
Review

December 29, 1994.
    The Department of Treasury has submitted the following public 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1980, Public Law 96-511. Copies of 
the submission(s) may be obtained by calling the Treasury Bureau 
Clearance Officer listed. Comments regarding this information 
collection should be addressed to the OMB reviewer listed and to the 
Treasury Department Clearance Officer, Department of the Treasury, Room 
2110, 1425 New York Avenue, NW., Washington, DC 20220.

SPECIAL REQUEST: In order to conduct the survey described below in 
February 1995, the Department of Treasury is requesting Office of 
Management and Budget (OMB) review and approve this information 
collection by January 10, 1995. To obtain a copy of this survey, please 
contact the IRS Clearance Officer at the address listed below.

Internal Revenue Service (IRS)

OMB Number: 1545-1432
Survey Project Number: IRS PC:V 94-014-G
Type of Review: Revision
Title: Automated Substitute For Return (ASFR) Customer Satisfaction 
Survey
Description: Currently, when an individual taxpayer requests tax forms 
and/or instruction of the Substitute for Return (SFR) Staff, the SFR 
employee gives the taxpayer a toll-free number through which the forms 
and/or instructions can be requested. To promote better customer 
service, the Automated Substitute for Return (ASR) Core Business 
Process Team and the SFR Staff developed a procedure that eliminates 
the need for the taxpayer to make the toll-free call and also provides 
for next-day shipment of the forms and/or instructions requested. The 
procedure allows ASFR to electronically request forms and instructions 
for taxpayers through the Centralized Inventory Distribution System 
(CIDS). To determine the effectiveness of this procedure and service, 
this customer survey was developed.
Respondents: Individuals or households, Businesses or other for- 
profit, Small businesses or organizations
Estimated Number of Respondents: 500
Estimated Burden Hours Per Respondent: 1 minute, 30 seconds
Frequency of Response: Other
Estimated Total Reporting Burden: 13 hours
Clearance Officer: Garrick Shear (202) 622-3869, Internal Revenue 
Service, Room 5571, 1111 Constitution Avenue, N.W., Washington, DC 
20224
OMB Reviewer: Milo Sunderhauf (202) 395-7340, Office of Management and 
Budget, Room 10226, New Executive Office Building, Washington, DC 20503
Lois K. Holland,
Departmental Reports Management Officer.
[FR Doc. 95-214 Filed 1-4-95; 8:45 am]
BILLING CODE 4830-01-P